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Project No.

P-OkiPL1
OKI PULP & PAPER MILL
PROJECT Document No.
[OKIPL1]
Revision 00

INVOICING PROCEDURE FOR EXTERNAL Page 1 of 13


CUSTOMER PROCEDURE Issue Date

INVOICING PROCEDURE FOR EXTERNAL CUSTOMER

CONTENTS

1.0 PURPOSE & SCOPE

2.0 DEFINITIONS

3.0 FLOWCHART

4.0 PROCEDURAL TEXT

5.0 REFERENCES

6.0 ATTACHMENTS

This document contains proprietary information. It is provided to PT OKI employees and


contractors only. Do not share this information verbally or by other ways with anyone outside this
audience without the express written consent of the relevant authorized superior officer.

Dokumen ini berisi informasi yang penting, Dokumen ini disediakan hanya untuk karyawan PT
OKI dan kontraktornya. Dilarang menyebarluaskannya dengan lisan atau cara lainnya kepada
yang tidak berkaitan dengan projek PT OKI, tanpa izin tertulis dari petugas yang berwenang.
This document is confidential, and shall not be reproduced in whole or without the prior written consent of the APP Global
Projects Group.Form GPG-100-01-PRA Dec 20, 2013

Page 1 of 13
Project No. P-OkiPL1
OKI PULP & PAPER MILL
PROJECT Document No.
[OKIPL1]
Revision 00

INVOICING PROCEDURE FOR EXTERNAL Page 2 of 13


CUSTOMER PROCEDURE Issue Date

Preparation, Review and Approval

Role Name/Id. No Title Signature Date

Prepare by

Reviewed by

Reviewed by

Approved by

Approved by

1.0 PURPOSE & SCOPE


TUJUAN & RUANG LINGKUP

To provide a standard procedure for invoicing process to external customer (contractor) in


PT. OKI Pulp & Paper within Indonesia. Based on this site-specific operational
procedures wherever required can be further developed.

Untuk menyajikan prosedur standar untuk proses penagihan ke external customer


(kontraktor) di PT. Oki Pulp & Paper di seluruh Indonesia. Berdasarkan prosedur
operasional yang spesifik ini bilamana diperlukan dapat dikembangkan lebih lanjut.

2.0 DEFINITIONS
DEFINISI-DEFINISI

FAD Finance Accounting Department of PT. Oki Pulp & Paper


Finance Accounting Departemen PT. Oki Pulp & Paper.

HESC Heavy Equipment Service Centre Department of PT. Oki Pulp


& Paper
Heavy Equipment Service Centre Departemen of PT. Oki Pulp
& Paper

This document is confidential, and shall not be reproduced in whole or without the prior written consent of the APP Global
Projects Group.Form GPG-100-01-PRA Dec 20, 2013

Page 2 of 13
Project No. P-OkiPL1
OKI PULP & PAPER MILL
PROJECT Document No.
[OKIPL1]
Revision 00

INVOICING PROCEDURE FOR EXTERNAL Page 3 of 13


CUSTOMER PROCEDURE Issue Date

HESC Department The manager who is in charge of the Heavy Equipment


Manager Service Centre (HESC) Department which is a functional
department of PT. Oki Pulp & Paper.
Manajer yang bertanggung jawab di Departemen Heavy
Equipment Service Centre (HESC) sebagai departemen
fungsional dari PT. Oki Pulp & Paper

HESC Department
Manager

FAD Department
Manager

This document is confidential, and shall not be reproduced in whole or without the prior written consent of the APP Global
Projects Group.Form GPG-100-01-PRA Dec 20, 2013

Page 3 of 13
Project No. P-OkiPL1
OKI PULP & PAPER MILL
PROJECT Document No.
[OKIPL1]
Revision 00

INVOICING PROCEDURE FOR EXTERNAL Page 4 of 13


CUSTOMER PROCEDURE Issue Date

3.0. FLOW CHART

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Group.Form GPG-100-01-PRA Dec 20, 2013

Page 4 of 13
Project No. P-OkiPL1
OKI PULP & PAPER MILL
PROJECT Document No.
[OKIPL1]
Revision 00

INVOICING PROCEDURE FOR EXTERNAL Page 5 of 13


CUSTOMER PROCEDURE Issue Date

This document is confidential, and shall not be reproduced in whole or without the prior written consent of the APP Global Projects
Group.Form GPG-100-01-PRA Dec 20, 2013

Page 5 of 13
Project No. P-OkiPL1
OKI PULP & PAPER MILL
PROJECT Document No.
[OKIPL1]
Revision 00

INVOICING PROCEDURE FOR EXTERNAL Page 6 of 13


CUSTOMER PROCEDURE Issue Date

This document is confidential, and shall not be reproduced in whole or without the prior written consent of the APP Global Projects
Group.Form GPG-100-01-PRA Dec 20, 2013

Page 6 of 13
Project No. P-OkiPL1
OKI PULP & PAPER MILL
PROJECT Document No.
[OKIPL1]
Revision 00

INVOICING PROCEDURE FOR EXTERNAL Page 7 of 13


CUSTOMER PROCEDURE Issue Date

DIAGRAM ALIR

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Project No. P-OkiPL1
OKI PULP & PAPER MILL
PROJECT Document No.
[OKIPL1]
Revision 00

INVOICING PROCEDURE FOR EXTERNAL Page 8 of 13


CUSTOMER PROCEDURE Issue Date

This document is confidential, and shall not be reproduced in whole or without the prior written consent of the APP Global Projects
Group.Form GPG-100-01-PRA Dec 20, 2013

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Project No. P-OkiPL1
OKI PULP & PAPER MILL
PROJECT Document No.
[OKIPL1]
Revision 00

INVOICING PROCEDURE FOR EXTERNAL Page 9 of 13


CUSTOMER PROCEDURE Issue Date

3.2 LEGEND

LEGENDA

ACC : Accounting Department PT. Oki Pulp & Paper

MGR : Manager

DISP : Dispatcher

INSP : Inspector

OPR : Operator

SUPT : Superintendent

SUPV : Supervisor

ADM : Administrator

CU : Customer

GM : General Manager

MKG : Marketing

: Multiform References

: Form References

: Process References

: Decision References

: Document References

: Terminator

This document is confidential, and shall not be reproduced in whole or without the prior written consent of the APP Global Projects
Group.Form GPG-100-01-PRA Dec 20, 2013

Page 9 of 13
Project No. P-OkiPL1
OKI PULP & PAPER MILL
PROJECT Document No.
[OKIPL1]
Revision 00

INVOICING PROCEDURE FOR EXTERNAL Page 10 of 13


CUSTOMER PROCEDURE Issue Date

: Connector

: Process Line

: Document/Form Reference Line

4.0 PROCEDURAL TEXT

TEKS PROSEDUR

4.1. EQUIPMENT REQUEST PROCESS FROM EXTERNAL CUSTOMER

PROSES PERMINTAAN PERALATAN DARI PELANGGAN EKSTERNAL

4.1.1. Contractor who require the service to use the equipment must submit a Request
Equipment Form to Admin OKI Division which the contractor working to submit into HEMS.
After the process in HEMS completed, the contractor must send Request Equipment Form
to Dispatcher HESC Department (for the details process please see HESC Operational
Procedure)
Kontraktor yang memerlukan pelayanan untuk pemakaian peralatan harus mengisi
Formulir Permintaan Alat dan menyerahkan ke admin divisi OKI dimana kontraktor itu
bekerja untuk diajukan kedalam HEMS. Setelah proses HEMS selesai, Kontraktor harus
menyerahkan formulir Permintaan alat ke Dispatcher Departemen HESC (untuk proses
lebih rinci silahkan melihat HESC Operational Procedure)

4.1.2. HESC Dispatcher will arrange the equipment allocation to meet the service needed by
contractor.
HESC Dispatcher akan mengatur alokasi peralatan untuk memenuhi servis yang
dibutuhkan oleh pelanggan.

4.2. WORK COMPLETED AND INVOICING PROCESS


PEKERJAAN SELESAI DAN PROSES TAGIHAN

4.3.1 The Daily usage of the equipment shall record into Time Sheet Form every day by
operator/Driver and send it to Customer for approval after finish the job.

This document is confidential, and shall not be reproduced in whole or without the prior written consent of the APP Global Projects
Group.Form GPG-100-01-PRA Dec 20, 2013

Page 10 of 13
Project No. P-OkiPL1
OKI PULP & PAPER MILL
PROJECT Document No.
[OKIPL1]
Revision 00

INVOICING PROCEDURE FOR EXTERNAL Page 11 of 13


CUSTOMER PROCEDURE Issue Date

Pemakaian alat harian harus dicatat menggunakan Time Sheet Form setiap hari oleh
Operator/ Driver dan dikirimkan ke Customer untuk disetujui setelah pekerjaan selesai.

4.3.2 If Customer does not approve the Equipment Time Sheet Form, so HESC Department
Supervisor/Superintendent and Customer shall review it and come to an agreement.
Bila Customer tidak menyetujui maka Supervisor/Superintendent Departemen HESC dan
Customer akan meninjau ulang lalu mengirimkan kembali untuk mendapatkan persetujuan.

4.3.3 After the Customer has approved the Equipment Time Sheet then the Time Sheet shall be
collected by HESC Department Supervisor/Foreman and sent to Dispatcher for record then
send to administrator for preparing equipment billing process
Setelah Customer menyetujui Equipment Time Sheet Form maka Time Sheet di
kumpulkan oleh Supervisor/Foreman Departemen HESC dan dikirim ke Dispatcher untuk
dicatat kemudian dikirim ke admin untuk menyiapkan proses pembayaran tagihan alat.

4.3.4 The HESC Department Administrator shall prepare the summary progress claim using
Equipment Time Sheet Form as back up and send to Accounting Department (For the
detail process please see the Work Instruction Billing Process).
Admin Departemen HESC menyiapkan rekapitulasi penagihan bulanan menggunakan
Equipment Time Sheet Form sebagai lampiran dan mengirimkannya ke Departemen
Accounting (Untuk proses lebih rinci silahkan melihat Work Instruction Billing Process)

4.3.5 If any Outsourcing (Rental) Equipment from Vendor that working under HESC Department,
HESC Department Administrator shall prepare Monthly Payment Application for invoicing
Outsourcing (Rental) Equipment (For the detail process, please see the Work
Instruction Invoicing Outsourcing (Rental) Equipment).
Jika ada Equipment Outsourcing (Rental) dari Vendor yang bekerja dibawah kontrol
Departemen HESC, Admin Departemen HESC harus menyiapkan Payment Application
bulanan untuk penagihan Outsourcing (Rental) Equipment ( untuk proses lebih rinci
silahkan melihat Work Instruction Invoicing Outsourcing (Rental) Equipment)

4.3.6 Operational HESC department consist of Crane Operational, Heavy Equipment


Operational & Transport Operational (for detail activity, please see the Work Instruction
per each section) then for support operational HESC Department, HESC Department have
Workshop Section for repair and maintenance all equipment under PT.OKI PULP &
PAPER MILLS (For Detail activity, please see the SOP of Workshop Section HESC
Department)
Operasi Kerja Departemen HESC terdiri dari Operasi kerja Crane, Operasi kerja alat berat
& operasi kerja transportasi ( Untuk aktivitas lebih rinci, silahkan melihat Work Instruction
setiap seksi) kemudian untuk mendukung operasi kerja departemen HESC, Departemen
HESC memiliki Workshop seksi untuk perbaikan dan perawatan semua alat yang dimiliki
oleh PT.OKI PULP & PAPER MILLS (Untuk aktivitas lebih rinci, silahkan melihat SOP dari
Workshop Seksi Departemen HESC)

This document is confidential, and shall not be reproduced in whole or without the prior written consent of the APP Global Projects
Group.Form GPG-100-01-PRA Dec 20, 2013

Page 11 of 13
Project No. P-OkiPL1
OKI PULP & PAPER MILL
PROJECT Document No.
[OKIPL1]
Revision 00

INVOICING PROCEDURE FOR EXTERNAL Page 12 of 13


CUSTOMER PROCEDURE Issue Date

5.0 REFERENCES
REFERENSI-REFERENSI

ISO 9001:2000 (E) - QUALITY MANAGEMENT SYSTEM


REQUIREMENT – Clausal 6.3, 7.2.1, 7.2.2, 7.5.1

P-Oki-PL1-QUA-BUMN-010-QUA-BUMN-010 - MARKETING, PROPOSAL AND QUOTATION


PROCESS

P-Oki-PL1-QUA-BUMN-011 - OPERATION PROCESS section 11.0, 11.1, 11.2

P-Oki-PL1-QUA-BUMN-012 - QUALITY MANUAL – MANAGEMENT


RESOURSE SECTION 12.6, 12.7, 12.8

P-OKIPL1-181-01-FRM-0003 - EQUIPMENT REQUEST FORM

P-OKIPL1-181-01-FRM-0002 - EQUIPMENT ALLOCATION FORM

P-OKIPL1-181-01-FRM-0010 - CRANE HIRE DOCKET FORM

P-OKIPL1-181-15-FRM-0002 - POLICE ESCORT REQUEST FORM

P-OkiPL1-181-15-FRM-0001 - GATE PASS FORM

P-OKIPL1-181-01-FRM-0001 - DAILY CRANE MOVEMENT REPORT FORM

P-OKIPL1-181-01-FRM-0006 - QUOTATION FORM

P-OKIPL1-181-01-FRM-0005 - MANPOWER TIME SHEET

P-OKIPL1-181-01-FRM-0004 - EQUIPMENT REQUEST FOR LIFTING JOB FORM

P-OKIPL1-181-01-FRM-0007 - MATERIAL DELIVERY FORM

P-OKIPL1-181-15-FRM-0008 - EQUIPMENT INSPECTION REPORT

P-OkiPL1-100-15-FRM-0009 - JOB SAFETY & ENVIRONMENT ANALYSIS


(JSEA) FORM

P-OKIPL1-181-18-FRM-0001 - CREDIT APPLICATION FORM

P-OkiPL1-181-15-FRM-0010 - DAILY INSPECTION FORM

- MECHANICAL INSPECTION FORM

6.0 ATTACHMENT
LAMPIRAN-LAMPIRAN

This document is confidential, and shall not be reproduced in whole or without the prior written consent of the APP Global Projects
Group.Form GPG-100-01-PRA Dec 20, 2013

Page 12 of 13
Project No. P-OkiPL1
OKI PULP & PAPER MILL
PROJECT Document No.
[OKIPL1]
Revision 00

INVOICING PROCEDURE FOR EXTERNAL Page 13 of 13


CUSTOMER PROCEDURE Issue Date

Not applicable to this procedure

Tidak dipakai untuk prosedur ini

This document is confidential, and shall not be reproduced in whole or without the prior written consent of the APP Global Projects
Group.Form GPG-100-01-PRA Dec 20, 2013

Page 13 of 13

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