+9199444 08088

RAJAKUMARI rajakumariangel@gmail.com
TEAM MANAGER SALES & MARKETING
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TEAM MANAGER – SALES & MARKETING

Synopsis
Ambitious Team Leader routinely team leading and performing an assortment of marketing and
administrative duties. Adept at evaluating the results of marketing efforts tracking ongoing
marketing activities and interrupting results. Specialize in analyzing customer experiences and
competitor activities to devise marketing strategies.

Professional strengths
 Extensive experience with all aspects of marketing
 Strong knowledge of marketing techniques and principles
 Familiar with current data tracking tools and marketing applications
 Ability to determine marketing budgets and allocate resources
 Adept at prioritizing marketing activities
 Proficient in the use of MS Office applications
 Strong organizational skills
* Good communication skills. * Ability to manage teams. * Strong interpersonal skills.
* Ability to meet targets. * Problem solving skills. * Marketing & Sales skills.

Linguistic proficiency
Proficient in written and spoken English and Tamil.

Work Experience
Team Leader – Marketing: Jan’ 2003 – Oct’ 2004
Bharthi Airtel - Coimbatore.
Team Size : 8 Nos.
Key Responsibilities
 Supports team manager and performs management duties when manager is absence.
 Provides encouragement to team members, including communicating team goals and identifying
areas for new training or skill checks.
 Assists management with hiring processes and new team member training.
 Answers team member questions, helps with team member problems, and oversees team member
work for quality and guideline compliance. Communicates deadlines and sales goals to team
members.
 Develops strategies to promote team member adherence to company regulations and performance
goals.
 Conducts team meetings to update members on best practices and continuing expectations.
 Ensures company brand materials and physical working spaces meet and exceed company
presentation standards.
 Provides quality customer service, including interacting with customers, answering customer
enquiries, and effectively handling customer complaints.
Team Manager – Customer Relationship: Oct’ 2004 – July’ 2006
Bharthi Airtel - Coimbatore.
Team Size : 4 Teams
Key Responsibilities
 Build relationships with key employees among customers.
 Advise clients on creating profitable processes.
 Schedule regular meetings with customers to ensure they are satisfied.
 Act as point of contact for complaints and escalate issues as appropriate.
 Help sales team up-sell or cross-sell services and products.
 Ensure both the company and clients adhere to contract terms.
 Study competition to find new ways to retain customers.
 Set sales and revenue targets and work diligently to meet them.
 Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’
needs.

Manager – Sales & Customer Care: Aug’ 2006 - Feb’ 2008

Bharthi Airtel - Coimbatore.
Team Size : 28 Nos.
Key Responsibilities
 Develop business strategies to raise customers’ pool, expand store traffic and optimize profitability
 Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
 Ensure high levels of customers satisfaction through excellent service
 Complete store administration and ensure compliance with policies and procedures
 Maintain outstanding store condition and visual merchandising standards
 Report on buying trends, customer needs, profits etc
 Propose innovative ideas to increase market share
 Conduct personnel performance appraisals to assess training needs and build career paths
 Deal with all issues that arise from staff or customers (complaints, grievances etc)
 Be a shining example of well behavior and high performance
 Additional store manager duties as needed

Coordinator & Manager – Marketing & Sales: Feb’ 2008 – April’ 2014
SUNLIT Solar Pvt Ltd - Coimbatore.
Team Size : 42 Nos.
Key Responsibilities
 Interviews, hires, and trains marketing staff members.
 Establishes marketing goals based on past performance and market forecasts.
 Oversees current offerings and comes up with initiatives for new products or services.
 Researches and analyses market trends, demographics, pricing schedules, competitor products,
and other relevant information to form marketing strategies.
 Works with marketing staff to develop detailed marketing plans for all media channels and sales
teams.
 Develop strategies and tactics to get the word out about the company and drive qualified traffic to
front door.
 Deploy successful marketing campaigns and own their implementation from ideation to execution.
 Experiment with a variety of organic and paid acquisition channels like content creation, content
curation, and pay per click campaigns, event management, publicity, lead generation campaigns,
copywriting, and performance analysis.
 Build strategic relationships and partner with key industry players, agencies and vendors.
 Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds
wisely.
Area Sales Manager: April’ 2014 – Jan’ 2016
BORG ENERGY India Pvt Ltd - Coimbatore.
Promoted to Regional Sales Manager TN
Areas : 10 Districts
Key Responsibilities
 Managing, training and motivating existing sales team to drive revenue growth.
 Develop and manage efficient distribution networks for sales.
 Develop efficient and creative sales and marketing strategies for the assigned territory and target
setting for the sales team.
 Collecting customer and market feedback and reporting the same to the organization.
 Monitoring sales team performance, analyzing sales data, periodical forecasting and reporting to
zonal heads.

General Manager - Sales: Jan’ 2016 – July’ 2018

Europure Pvt Ltd - Coimbatore.
Team Size : 18 Nos.
Key Responsibilities
 Accomplishes marketing and sales objectives by recruiting, selecting, orienting, training, assigning,
scheduling, coaching, counseling, and disciplining employees; communicating job expectations;
planning, monitoring, appraising, and reviewing job contributions; planning and reviewing
compensation actions; enforcing policies and procedures.
 Achieves marketing and sales operational objectives by contributing marketing and sales
information and recommendations to strategic plans and reviews; preparing and completing action
plans; implementing production, productivity, quality, and customer-service standards; resolving
problems; completing audits; identifying trends; determining system improvements; implementing
change.
 Meets marketing and sales financial objectives by forecasting requirements; preparing an annual
budget; scheduling expenditures; analyzing variances; initiating corrective actions.
 Determines annual and gross-profit plans by forecasting and developing annual sales quotas for
regions; projecting expected sales volume and profit for existing and new products; analyzing
trends and results; establishing pricing strategies; recommending selling prices; monitoring costs,
competition, supply, and demand.
 Accomplishes marketing and sales objectives by planning, developing, implementing, and
evaluating advertising, merchandising, and trade promotion programs; developing field sales action
plans.
 Identifies marketing opportunities by identifying consumer requirements; defining market,
competitor's share, and competitor's strengths and weaknesses; forecasting projected business;
establishing targeted market share.
 Improves product marketability and profitability by researching, identifying, and capitalizing on
market opportunities; improving product packaging; coordinating new product development.
 Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating
new opportunities.
 Provides information by collecting, analyzing, and summarizing data and trends.
 Protects organization's value by keeping information confidential.
 Updates job knowledge by participating in educational opportunities; reading professional
publications; maintaining personal networks; participating in professional organizations.
 Accomplishes marketing and organization mission by completing related results as needed.
General Manager - Sales: July’ 2018 – Till Date
Flareventures - Coimbatore.
Team Size : 16 Nos.
Key Responsibilities
 Accomplishes marketing and sales objectives by recruiting, selecting, orienting, training, assigning,
scheduling, coaching, counseling, and disciplining employees; communicating job expectations;
planning, monitoring, appraising, and reviewing job contributions; planning and reviewing
compensation actions; enforcing policies and procedures.
 Achieves marketing and sales operational objectives by contributing marketing and sales
information and recommendations to strategic plans and reviews; preparing and completing action
plans; implementing production, productivity, quality, and customer-service standards; resolving
problems; completing audits; identifying trends; determining system improvements; implementing
change.
 Meets marketing and sales financial objectives by forecasting requirements; preparing an annual
budget; scheduling expenditures; analyzing variances; initiating corrective actions.
 Determines annual and gross-profit plans by forecasting and developing annual sales quotas for
regions; projecting expected sales volume and profit for existing and new products; analyzing
trends and results; establishing pricing strategies; recommending selling prices; monitoring costs,
competition, supply, and demand.
 Accomplishes marketing and sales objectives by planning, developing, implementing, and
evaluating advertising, merchandising, and trade promotion programs; developing field sales action
plans.
 Identifies marketing opportunities by identifying consumer requirements; defining market,
competitor's share, and competitor's strengths and weaknesses; forecasting projected business;
establishing targeted market share.
 Improves product marketability and profitability by researching, identifying, and capitalizing on
market opportunities; improving product packaging; coordinating new product development.
 Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating
new opportunities.
 Provides information by collecting, analyzing, and summarizing data and trends.
 Protects organization's value by keeping information confidential.
 Updates job knowledge by participating in educational opportunities; reading professional
publications; maintaining personal networks; participating in professional organizations.
 Accomplishes marketing and organization mission by completing related results as needed.
Academic Qualification

BSc. Comp. : 2001

Hindusthan College of Arts & Science

MBA Marketing : 2014

Madurai Kamaraj University

Awards, Recognitions & Achievement

Won 3 awards of “BEST PERFOMER OF THE YEAR” (2005,2006&2007)

I have been recognized as “Sunlit Distinguished Performer” Based on Core Competency

“IMPROVED PERFORMANCE WITHIN SHORT PERIOD”

Technical Credentials

Computer Skills: MS Office, Internet Operations, Digital Marketing and Social network activities

Personal Details

Date of Birth : 1981 May 17th

Gender : Female
Marital Status : Married
Nationality : Indian

Address for Communication

No. 47, Udhaya Nagar Ext. Behind Jeeva Nagar,

Villankurchi Road, Coimbatore – 641 035.

RAJAKUMARI C