Professional Documents
Culture Documents
P.O.BOX 395,
ELDORET.
PRESENTED BY: ELIZABETH KARISA
INDEX NO : 359
TECHNOLOGY
CENTRE CODE:207001
SUPERVISOR: MR GITARI
SIGNATURE: …………………………DATE……………………………….
NAME: MR GITARI
SIGNATURE……………………DATE………………………………..
ii
DEDICATION
I dedication to God for giving me strength and live also to the entire class for their support during the
compilation of this work.
iii
ACKNOWLEDGEMENT
I acknowledge the helpful support of my parents, brothers and sisters and supervisor Mr. Gitari who
has been of helpful.
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TABLE OF CONTENTS
DECLARATION .................................................................................................................................................i
DEDICATION................................................................................................................................................... ii
CHAPTER ONE
CHAPTER 3 .................................................................................................................................................... 8
3.1 CUSTOMERS........................................................................................................................................ 8
4.1.2 SUPERVISOR............................................................................................................................... 12
4.3.3PROMOTIONS ............................................................................................................................. 14
4.5.1 LICENCE...................................................................................................................................... 15
4.5.2 PERMIT....................................................................................................................................... 15
vi
4.6 SUPPORT SERVICES ........................................................................................................................... 15
CHAPTER 5 .................................................................................................................................................. 16
CHAPTER Six…………………………………………………………………………………………………………………………………………….31
vii
7.0 RISK MANAGEMENT ......................................................................................................................... 32
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CHAPTER ONE
1.0SUMMARY
The business will be making cakes and loaves of bread. It will operate as a sole proprietor who will
be managed by one person that is Daisy Cherono Sigei. The business will be known in to the market
by advertising through posters, mass media and magazines.
They will promote employees based on hard work efficiency in service delivery and will be
entitled to salary increment. The salary increment will depend on the sales.
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CHARPTER TWO
2.0 BUSINESS DESCRIPTION
The owner took her studies at Thika technical Institute where she took a certificate in Bussiness
Management. She intends to operate as a sole proprietor to improve on the personal strength and
the success of the business. She is 22 years old, address number 395 Eldoret.
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2.3 THE BUSINESS LOCATION AND ADDRESS
The business will be located at Eldoret along Eldoret-Iten road. The entrepreneur chose to locate
business firm here because the area size is broad hence the population capacity in the area is able
and will contribute indirectly to the success of the business. The roads are accessible where the
entrepreneur can have the ability in transporting her goods and other products without delay or
many problems. Water and electricity is also available to all times in order for the various
activities and operations of the business to continue.
The issues of communication are also good since the entrepreneur can easily converse with all
her consumers at all times. This brings an opportunity for the flow of goods and services and also
being flexible enough to all her consumers.
The entrepreneur also aims at improving the production of goods in the area this is to bring in the
supply of goods easily hence improving on her marketing skills for managing workers
communicating well and also customer care.
The entrepreneur chose this location of business because there is a police station hence there is
enough security for the business. The following is the business address and contacts
CHEDA BAKERY,
ELDORET.
Email: daisysigei96.ds
Website: www.daisysigei.com
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ELDORET TOWN
LAW COURTS
JERUSALEM ROAD
AIRSTRIP
CHEDA
BAKERY
ROCK CENTRE
MUNYAKA ROAD
This kind of business is simple and also needs few legal formalities to begin hence not expensive.
One can operate nearly all kinds of business under this form; also become the owner of small
scale or large scale enterprise. Being a sole proprietor encourages her to have chances of
creativity. Since one can be able to utilize the necessary and available resources also making
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quality in the business. An entrepreneur is much flexible since there are chances from one state to
the other. Ability for encouraging business expansion hence there is requirement for little capital
also necessary managerial skills in managing the market for the goods and services as well as
employees.
A sole proprietor is determined and reasonable to the success of the business for the making of
the profit decision making is easier since decides alone.
Entrepreneur will employ other personnel to assist on the business. This is to give her a chance in
achieving her goals also to make entrepreneur personal saving first to be utilized hence
considering the resource factors such as finances. This is to start and run the business labour, raw
materials, equipment and machinery. The items can be converted to a state that can be readily
usable by the customers also an entrepreneur can acquire loan to expand the business. The
entrepreneur can also consider the target group in which the business is aimed at in relation to
expectations strength and weakness considering the skills, knowledge and financial resources
hence is suppose to look for opportunities that may arise from new technology and be able to
calculate business risks before financing and offer additional assistance to improve the business
and meet its objective.
The services are to be offered to all customers giving them an opportunity to continue coming
and purchasing their products like cakes colored with different colors with the likes and
preferences of the customers for better results. She makes them more attractive to them also for
good presentation.
The business will start with ksh 500,000/=. This is to help the business in progressing slowly by
slowly buying ingredients to add the products and improving the business and giving a chance
the sole proprietor to earn more and having profit also attracting more customers to the business
hence able to operate under highly competitive market condition.
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makes the demand high giving the sole proprietor an opportunity to increase the products and
earn more profits.
The sole proprietor is aware of the likes and dislikes of the people and had to provide the
required products required and the need to satisfy all his customers to continue purchasing the
products and make more sales.
The sole proprietors by making quality products will help in the livelihood of the people hence
contributing the business products to the community also utilize available resources in the area.
2.9.1 GOALS
The business aims to provide quality and affordable products and services to people around who
have interest in the job and to penetrate in the market
2.9.2 OBJECTIVE
i) To meet the need and demands of the customers through provision of quality products.
ii) To create job or employment opportunity to people around especially the unemployed.
3.1 CUSTOMERS
They are people who come to buy goods and services to satisfy their needs. The entrepreneur will
be selling the products to both individuals and commercial customers.
3.1.1 INSTITUTIONS
The products will be sold to individual customers such as students from different institutions,
school children, hawkers and other customers who will come to purchase products.
A B C
S A L E 2 5 , 0 0 0 2 0 , 0 0 0
MARKET SHARE 2 0 % 3 5 %
A B C D
S A L E S 2 5 , 0 0 0 2 0 , 0 0 0 2 0 , 0 0 0
MARKET SHARE 1 9 % 3 4 % 3 4 %
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Pie chart
D 25,000
20,000 C
20,000
To win more customers the proprietor need to advertise his products and provide discounts to attract
more customers and also to give way to new products.
3.3 COMPETITION
The main competitors that the business will get are Tosti Bakery and Bakers Yard. The
competitors are indirect ways that deal with bread and cakes.
The competitors’ strength in their business is they provide cakes and breads. They also have
enough equipment for making products such as ovens for baking cakes and mixers for the
ingredients. They are also well known within the town in that they started their business earlier
so they have built on a strong brand and majority of the customers know them.
They also buy their materials in bulk so they have quality products since they have enough
equipment for making large quantity of products they are capable of having enough stock for
their consumption.
Their weakness is that they do not offer credit stock to their potential customers. They also do
not have skilled workers to cope up with the challenges.
The proprietor believes the prices will be accepted for they will be pocket friendly and affordable
than the one for the competitors whose prices are high.
The proprietor intends to maintain and increase the market share in the face of the competitors by
attending trade shows and exhibitions whereby knowledge will be gained in selling of cakes and
loaves of bread.
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The business owner will conduct sales promotion by offering after sale services like transport.
This will be offered to potential customers who will buy goods in large quantities products hence
providing with transportation.
The proprietor will also offer trade discounts. This will be given to customers who will be having
regular purchase of the products. The proprietor will offer free samples during occasions like
Christmas. The owner will also train employees on safe tactics, increasing employees’ salaries
who work hard and those following the business rules and regulations.
The proprietor will advertise her products using the following means:
1. Through personal contacts. This will be done orally with different people both in schools and
colleges.
2. Promotions
3. By use of vehicles
This is done by moving around the town and encouraging sale of products and this can also be
replicated in rural areas.
4. Posters
Customers will be directed to the location where the products, prices and addresses will be printed
and stacked along the roads.
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CHAPTER FOUR
4.0 ORGANIZATION PLAN AND MANAGEMENT
General Manager
Accountant Supervisor
4.1MANAGEMENT TEAM
Qualification
4.1.2 SUPERVISOR
Duties and responsibilities
Qualification
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iii) Should be aged between 23-30 years
Security officer 3 Conversant in English and Kiswahili Direct customers on whise to park
4.3.1 RECRUITMENT
The recruitment team will depend on job experience and qualification. It will be done by manager
and supervisor. Job vacancies will be advertised through posters which will be distributed in
different institutions such as colleges and universities.
4.3.2 TRAINING
The owner will train the employees within the premise at times send them to vocational training
centres during off-peak and also seminars in which they will get the knowledge of selling the product
and services and how to run the business.
4.3.3PROMOTIONS
The promotion of staff members will depend on how long one has served in the business, the hard
work, educational level, punctuality, trustworthy and obedience of the rules and regulations of the
business.
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4.4 RENUMERATIONS/ INCENTIVES
Remuneration means wages and salaries given to employees. The owners of CHEDA BAKERY
intend to employ personnel and pay them for the work they do. The table below shows the salaries,
allowances, gross pay and net pay of the employees:
General manager 1 1 9 0 0 0 1 0 0 0 2 0 0 0 0 1 0 0 0 1 9 0 0 0
Accountant 1 1 0 0 0 0 3 0 0 1 0 3 0 0 5 0 0 9 8 0 0
supervisor 1 1 1 0 0 0 5 0 0 1 1 5 0 0 5 0 0 1 1 0 0 0
Head Waiter 2 9 0 0 0 5 0 0 9 5 0 0 5 0 0 9 0 0 0
Head security 2 5 0 0 0 2 0 0 1 0 4 0 0 1 5 0 1 0 1 0 0
TOTAL 7 5 8 6 0 0
4.5.1 LICENCE
It is an official document which allows somebody to do something within limited time.
4.5.2 PERMIT
It is an official document which allows somebody to do something to happen within a limited time.
The business will require a single business permit which will be acquired in Eldoret Municipal
council.
The reason for acquiring all this documents is for security purposes. It helps one to run the business
without any fear. These are rules to be followed only by CHEDA BAKERY business.
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4.6.1 BANKING
The bank should be open to help in keeping the finances of the business which is fixed account. The
branch is in Eldoret town and another one in Iten town.
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CHAPTER 5
LARGE EQUIPMENT
O v e n s 1 l a r g e 3 0 , 0 0 0 3 0 , 0 0 0 Lalet Supermarket
TOTAL COSTS 6 8 3 0 0
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SMALL EQUIPMENT
S i e v e s 5 m e d i u m 2 0 0 1 0 0 0 Lalet Supermarket
T a b l e s 5 m e d i u m 5 0 0 2 5 0 0 Lalet Supermarket
C h a i r s 5 m e d i u m 2 5 0 0 1 2 5 0 0 Lalet Supermarket
T O T A L 7 0 , 2 5 0
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5.1.1 BAKERY LAYOUT
Entrance Security
Parking Bay
office
Reception
Receiving area
General
Manager Display
Bakery or Kitchen
Exit
Garbage
Gents Sink
Ladies collection Emergency door
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5.2 PRODUCTION STRATEGY
m a t e r i a l Q u a n t i t y U n i t c o s t T o t a l s
S u g a r 1 5 0 k g s 1 0 0 1 5 0 0 0
W h e a t f l o o r 1 8 0 k g s 1 2 0 2 1 0 0 0
V a n i l l a 2 0 l i t r e s 1 0 0 2 0 0 0
F r u i t s 2 0 k g s 1 0 0 2 0 0 0
C r o m a 2 0 k g s 1 2 0 2 , 4 0 0
F o o d c o l o u r 5 0 0 2 0 1 0 0 0 0
F l a v o u r i n g s 6 k g s 5 0 3 0 0
C r e a m 5 0 l i t r e s 1 0 0 5 0 0 0
M i l k 1 0 0 l i t r e s 3 0 3 0 0 0
S a l t 2 k g 3 0 6 0
Y e a s t 2 k g 1 0 0 2 0 0
T o t a l 6 1 , 5 6 0
LABOUR REQUIREMENTS
W a g e s a n d s a l a r i e s 6 0 0 0 0
S t a f f m e a l s 3 0 0 0
N a t i o n a l i n s u r a n c e 5 0 0
U n i f o r m s 5 0 0 0
N . S . S . F 1 0 0 0
T e l e p h o n e 1 5 0 0
T O T A L 6 9 , 5 0 0
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OVERHEADS
E x p e n s e s A m o u n t
E l e c t r i c i t y 2 0 0 0
W a t e r b i l l s 5 0 0
P a c k a g i n g 1 0 0 0
T r a n s p o r t 5 0 0 0
I n s u r a n c e 4 0 0 0
T o t a l 5 0 0 0
136,060= 61560+69500+5000
Fruit cake
iii) Fold the sieved flour, baking powder, dried fruit, and chopped chisries then combined
lightly.
vi) Test by inserting a tin needle or skewer in the center of the cake ,it should come out clean
COCONUT cakes
i) Cream the margarine and the sugar in a bowl until soft and fluffy
ii) Slowly add the well beaten eggs mixing continuously and beating really well between
each other
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iii) Add 100g wahed and dried mixed fruit
COCUNUT EGGS
iii) Cream the margarine and sugar in a bowl until soft fluffy
iv) Slowly add the well beaten eggs mixing continuously and beating really well
between each addition
Colors essence or
flavor
Add gradually
Add carefully
Sieved flour
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6.0 FINANCIAL PLAN
This chapter entails all the matters pertaining to the establishment and operation of the business
enterprise. This includes capital required, sources of finance, expenses, inputs and all the other
financial related matters. Financial plan represents the estimates of the business at the beginning
and the future operations of the business in quantitative terms. This will act as a central measure as
well as the evaluation of the business activities in relation to the set goal and objectives.
D e t a i l s c o s t s
E q u i p m e n t 2 0 9 , 5 7 0 . 0 0
R a w m a t e r i a l s 1 4 9 , 8 0 0 . 0 0
Licenses/permits 2 , 5 0 0 . 0 0
Electricity deposit 2 , 0 0 0 . 0 0
R e n t 8 , 0 0 0 . 0 0
Registration fee 2 , 0 0 0 . 0 0
G o o d w i l l 4 0 , 0 0 0 . 0 0
S t a f f u n i f o r m 7 , 9 0 0 . 0 0
S t a t i o n e r y 4 0 0 . 0 0
I n s u r a n c e s 1 , 5 0 0 . 0 0
F u r n i t u r e 2 2 , 4 0 0 . 0 0
A d v e r t i s e m e n t 5 , 4 0 0 . 0 0
T o t a l 4 5 1 , 4 7 0 . 0 0
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6.2 PROFORMA BALANCE SHEET
I t e m s Start year 1 opening date 31st Dec 2013 End year 1 closing date 31st Dec 2014 End of 2nd year closing date 31st Dec 2015
A s s e t s
F i x e d a s s e t s
Machinery and equipment 5 8 , 9 6 0 5 5 , 8 5 0 5 6 , 9 5 0
Accumulated depreciation 2% (1,179)57781 (1,117)54,733 (1,139)55,811
Furniture and fittings 1 3 , 4 0 0 1 3 , 2 0 0 1 3 , 5 0 0
V e h i c l e s a t c o s t 1 0 0 , 0 0 0 1 5 0 , 0 0 0 2 0 0 , 0 0 0
D e p r e c i a t i o n 2 % (2,000)98,000 (3,000)147,000 (4,000)196,000
Total fixed assets 1 6 8 , 9 1 3 2 1 4 , 6 6 9 2 6 5 , 0 4 1
C u r r e n t a s s e t s
C a s h d e b t o r s 3 0 , 0 0 0 2 9 , 0 0 0
Stock of finihed goods 7 0 , 0 0 0 5 0 , 0 0 0
Stock of raw materials 5 3 0 , 0 0 0 3 8 0 , 0 0 0 3 5 0 , 0 0 0
C a s h i n b a n k 4 5 0 , 0 0 0 2 8 0 , 0 0 0 3 0 0 , 0 0 0
Total current assets 7 8 0 , 0 0 0 7 3 0 , 0 0 0 7 2 9 , 0 0 0
T o t a l a s s e t s 1 , 1 4 8 , 9 1 3 9 4 4 , 6 6 9 9 9 4 , 0 4 1
L i a b i l i t i e s
Long term liabilities
B a n k l o a n 9 1 8 , 9 1 3 7 9 4 , 6 6 9 5 9 3 , 5 4 1
Equity from friends 2 0 0 , 0 0 0 1 0 0 , 0 0 0 3 5 0 , 0 0 0
Total long term liabilitie s 1 , 1 1 8 , 9 1 3 8 9 4 , 6 6 9 9 4 3 , 5 4 1
Current liabilities
C r e d i t o r s 2 0 , 0 0 0 3 0 , 0 0 0 2 5 , 5 0 0
Tax and insurance 1 0 , 0 0 0 2 0 , 0 0 0 2 5 , 0 0 0
Total current liabilities 3 0 , 0 0 0 5 0 , 0 0 0 5 0 , 5 0 0
T o t al l i abi lit i e s 1 , 1 4 8 , 9 1 3 9 4 4 , 6 6 9 9 9 4 , 0 4 1
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6.3 WORKING CAPITAL
This refers to the money used on the basis of business for its operations to go on.
I t e m s Amount(monthly) T o t a l f o r a y e a r
R e n t 9 0 0 900 x 12 =108,000
A i r t i m e 1 , 0 0 0 1,000 x 12 =12,000
A d v e r t i s i n g 1 , 5 0 0 1,500 x 12 =18,000
P u r c h a s e s 3 0 , 0 0 0 30,000 x 12 = 360,000
T r a n s p o r t 5 , 0 0 0 5,000 x 12 = 60,000
M a i n t e n a n c e 2 , 0 0 0 2,000 x 12 = 24,000
E l e c t r i c i t y 3 , 5 0 0 3,500 x 12 = 42,000
W a t e r s u p p l y 2 , 5 0 0 2,500 x 12 = 30,000
S a l a r i e s 4 3 , 0 0 0 43,000 x 12 = 516,000
T o t a l 1 , 2 3 0 , 0 0 0
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6.4. CASH FLOW PROJECTION
Month Receipts
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6.4.2 CASH FLOW PROJECTION FOR THE YEAR 2014
Particular transport insurance Repair and maintance License permit stationary electricity r e n t Total
Month
25
6.4.3 CASH FLOW PROJECTION FOR THE YEAR 2015
Particular Purchase Salary R en t Insurance License/ Electricity Postage Advertisement Telephone Stationary Total cash flow
Month permit
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6.5 PROFORMA INCOME STATEMENT
I t e m Y e a r 1 Y e a r 2 Y e a r 3
S a l e s 1 , 2 2 0 , 0 0 0 1 , 4 6 0 , 0 0 0 1 , 8 0 0 , 0 0 0
Cost of sales ( 5 3 8 , 0 0 0 ) ( 6 5 0 , 0 0 8 ( 8 0 0 , 0 0 0 )
Gross profit 6 8 2 , 0 0 0 8 1 0 , 0 0 0 1 , 0 0 0 , 0 0 0
E x p e n s e s
W a t e r b i l l s 2 0 , 0 0 0 2 0 , 0 0 0 2 0 , 0 0 0
Repair/maintenances 2 4 , 0 0 0 2 4 , 0 0 0 2 4 , 0 0 0
R e n t 7 8 , 0 0 0 7 8 , 0 0 0 7 8 , 0 0 0
Advertisement 1 0 , 0 0 0 1 0 , 0 0 0 1 0 , 0 0 0
L i c e n s e 5 , 0 0 0 5 , 0 0 0 5 , 0 0 0
T r a n s p o r t 4 9 , 0 0 0 4 9 , 0 0 0 4 9 , 0 0 0
Electricity bills 1 5 , 0 0 0 1 5 , 0 0 0 1 5 , 0 0 0
A i r t i m e 1 2 , 0 0 0 1 2 , 0 0 0 1 2 , 0 0 0
Miscellaneous 1 5 , 0 0 0 1 5 , 0 0 0 1 5 , 0 0 0
Total expenses 5 4 4 , 0 0 0 5 4 4 , 0 0 0 5 4 4 , 0 0 0
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6.6 BREAK EVEN ANALYSIS
The break even analysis for year one
F i x e d c o s t A m o u n t
R e n t 7 8 0 0 0
T e l e p h o n e 1 0 0 0 0
W a g e s a n d s a l a r i e s 3 1 6 , 0 0 0
W a t e r s u p p l y 2 0 0 0 0
E l e c t r i c i t y 1 0 0 0 0
T r a n s p o r t 4 9 0 0 0
T o t a l f i x e d c o s t 4 8 3 , 0 0 0
a) Contribution margin
Total sales
1,220,000
Fixed cost
Contribution margin
483,000 = 0.395
121, 999
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BREAK EVEN ANALYSIS FOR YEAR 2
F i x e d c o s t A m o u n t
R e n t 7 8 0 0 0
T e l e p h o n e 1 0 0 0 0
W a g e s a n d s a l a r i e s 3 1 6 , 0 0 0
W a t e r s u p p l y 2 0 0 0 0
E l e c t r i c i t y 1 0 0 0 0
T r a n s p o r t 4 9 0 0 0
T o t a l f i x e d c o s t 4 8 3 , 0 0 0
V a r i a b l e c o s t A m o u n t
P u r c h a s e 5 5 1 , 9 4 0
E l e c t r i c i t y 5 5 1 , 9 4 0
Contribution margin
Total sales
1,460,000
Fixed cost
Contribution margin
483,000 = 0.395
1,459,999
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6.7 DESIRED FINANCING
I t e m A m o u n t
P r e - o p e r a t i o n a l c o s t 2 9 8 , 0 0 0
W o r k i n g c a p i t a l 1 , 2 3 0 , 0 0 0
F i x e d a s s e t s 1 6 3 , 9 1 3
T o t a l d e s i r e d c a p i t a l 1 , 6 9 7 , 6 6 3
6.8 CAPITALIZATION
I t e m A m o u n t
P e r s o n a l s a v i n g s 5 0 0 , 0 0 0
F r i e n d s a n d r e l a t i v e s 2 0 0 , 0 0 0
T o t a l d e s i r e d c a p i t a l 7 0 0 , 0 0 0
b) Return on equity
c) Return on investment
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CHAPTER SIX
7.0 RISK MANAGEMENT
After establishing the context the next step in the process of managing risk is to identify potential risks. Risks
are about events that, when triggered, cause problems or benefits. Hence, risk identification can start with
the source of our problems and those of our competitors.
Source analysis-risk sources may be internal to the system that is the target of risk management.
Examples of risk sources are; stakeholders of a project, employees of a company or the weather over an
airport.
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