Professional Documents
Culture Documents
COURSE PACK
for
OPERATIONS MANAGEMENT - MBA236
Max Marks :
100
:3
Course Description
This paper is offered as a Core mandatory course in the Second Trimester. It develops an insight into the Strategy, Planning, Manufacturing (also known as
Production) and Control aspects of Operations. It prepares students for careers in the area of Operations Management (OM) encompassing both
Manufacturing and Service organizations.
Course Objective
This course provide students, the insights related to the Strategy, Planning, Execution and Control aspects of Operations related to both manufacturing and
service sectors. Various concepts such as Supply Chain Management (SCM), Project Management, Total Quality Management (TQM), Product & Process
Design which are related to Operations for enhancing effectiveness are dealt with.
Course Outcomes
Learning Outcomes
Knowledge
· Gain expertise on the concepts of Operations Management which include Inventory Management, Project Management, Supply Chain Management,
Total Quality Management for effective utilization of resources and meeting customer expectations.
· Develop Operations strategies to ensure manufacturing companies and service companies are competitive globally.
Skills
· Use Analytical Skills in solving problems related to Inventory management, Project Management, Supply Chain Management and Total Quality
Management.
Attitude
· Developing understanding of other functional department goals and overall goals of organization and align operation department goals to suit
organizational goals.
Level of Knowledge Conceptual and Basic understanding of the fundamentals of Operations Management.
Unit-
1
Hours:5
Introduction: The Field of Operations Management, Production Systems, OM in the Organizational Chart, Operations as Service, Historical Development of
OM, Current Issues in Operations Management.
Operations Strategy: Operations Strategy, Operations Competitive Dimensions, Corporate Strategy Design Process, Fitting Operational Activities to Strategy,
Productivity Measurement.
Unit-
2
Hours:4
Process Selection, Manufacturing Process Flow Design, Measuring Product Development Performance, Planning the strategic use of resources: Plant
location and Plant Layout, Line balancing with numerical, Takt time.
Unit-
3
Hours:4
Inventory Measurement
Inventory Management: Definition of Inventory, Purposes of Inventory, Inventory Costs, Economic Order Quantity (EOQ),Independent versus Dependent
Demand, Inventory Systems, Inventory Classification: ABC, FSN, VED and Vendor Managed Inventory (VMI)
Unit-
4
Hours:4
Introduction to Supply Chain Management (SCM), Bull-whip effect, Push and Pull Systems, Role of Technologies in SCM
Unit-
5
Hours:5
Quality Management
Management of Quality – Introduction to Quality Management (QM) tools such as Seven Quality Control (7 QC) tools, Total Quality Management (TQM),
Statistical Process Control (SPC), Six Sigma
Unit-
6
Hours:4
Project Management
Unit-
7
Hours:4
Essential References:
Recommended reading
1. Chase, R. B. & Nicholas, A. J., & et al. (2010). Operations management for competitive advantage. New Delhi: Tata McGraw Hill.
2. Lee, K. J., & Larry, R. P. (2002). Operations management, processes and value chains. New Delhi: Pearson Education Publications.
3. Gaither, N. F.(2002). Production & operations management. New Delhi: Thomson Learning Publications.
4. Stevenson, W. J. (2007).Production and operations management, New Delhi: McGraw Hill.
5. Jay, H., & Barry, R. (2011). Operations management. New Delhi: Pearson Education Publications.
6. Buffa, E. S., & Sarin, R. K. (2008).Modern production/operations management. New Delhi: John Wiley & Sons Publications.
7. Russel, R. S., & Taylor, B. W. (2012). Operations management. New Delhi: John Wiley & Sons Publications.
8. Chase, R. B., & Ravi Shankar, Et al. (2010). Operations and Supply Management. India: McGraw Hill.
Recommended References:
Additional Information
Please read and come prepared, as per course plan, to every class.
Evaluation Pattern
Evaluation Pattern
CIA I 10 marks (Assignment 10 marks)
CIA II 25 marks (Mid-Term Exam, 50 marks paper with marks obtained converted to 25 marks)
CIA III 30 marks (Assignment 15 marks, MCQ: 15 marks)
CIA = Continuous Internal Assessment. Some components of CIA will be group assignments.
Attendance 05 marks
End Term Exam 30 marks