1 PDF

Oilfield Services
Prepared by: David Allison IRG OFS Ref: IRG-ERP-QHSE-03

Checked by: Svetlana Badalian IRG Emergency Page 1 of 39
Approved by: Nasser Dilmaghani Response Plan Issued: June 2001
This Update: 21 1 2006
Distribution List
MEA Office:
• MEA QHSE Manager: Simon Mitchell
Schlumberger Confidential
IRG Distribution
• IRG GeoMarket Manager: Nasser Dilmaghani Zadeh
• IRG OFS QHSE Manager: David Allison
• IRG OFS Controller: Ahmed Akhter Qazi
• IRG OFS Personnel Manager: Rheza Rahim
• Ahwaz OFS Manager: Alain Bonnemoy
• Kish OFS Manager: Kazuo Yuassa
• IRG OFS Marketing Manager: Sridhar Srinivasan
• IRG WS Manager: Olivier Naud
• IRG REW Manager: Davy McCullough
• IRG D & M Manager: Tri Utomo
• IRG DCS Manager: Pierre Bihan
• IRG WCP Manager: Alex Scott
• IRG SIS Manager: David Seabrook
• IRG IPM SPOL Director: Bill Morrice
Document controlled by IRG OFS QHSE Mgr.: Revision:6.3 issued 30 Apr 2006
Oilfield Services
Revision History
Revision Date By Revisions Made
1.0 June 2001 Ahmad Mousavi
2.0 Jan 2003 Ahmad Mousavi
3.0 Nov 2003 Ahmad Mousavi
4.0 April 2004 David Allison Pg; 1,2,4,9,10,15,20,21,22
4.1 May 31, 2004 David Allison Added OFS Manager Ahwaz
4.2 1 October 2004 David Allison Revision of contact numbers
4.3 2 December 2004 David Allison Addition of An 8.
4.4 4 December 2004 David Allison Revision of contact numbers
4.5 6 March 2005 David Allison Revision of contact numbers
4.6 09 May 2005 David Allison Earthquake plan and revision

of contact numbers
5 30 October 2005 David Allison Revision of contact numbers
6.1 3 Nov 2005 David Allison Revision of contact numbers
6.2 21 Jan 2006 David Allison Revision of Marketing

Manager, addition of avian
flu plan
6.3 30 Apr 2006 David Allison Revision of contact numbers
Oilfield Services
Glossary
AHZ Ahwaz Location

AXA AXA International
BS Business Segment
ERP Emergency Response Plan
ERT Emergency Response Team
FSM Field Service Manager
IRG Iran GeoMarket
KISH KISH Location
LPT Loss Prevention Team
MEA Middle East and Asia
MGR Manager
OM Operations Manager
PRO Public Relations Officer
QHSE Quality, Health, Safety & Environment
RSO Radiation Safety Officer
SPOL South Pars Oil Layer
SQ Service Quality
Oilfield Services
Table of Content
Page
Distribution List 1
Revision History 2
Glossary 3
Table of Content 4
1 Scope 5
2 Objective 5
3 Responsibility 5
4 Definitions 6
4 Major Emergency 6
4 Catastrophic Emergency 6
5 Emergency Response Team 7
6 Emergency Communication 7
7 Communication of an Emergency from the location 8
8.0 Response to a Major Emergency 9
8.1 Emergency Record 9
8.2 Medical Emergency 9
8.3 Environmental Emergency 10
(Also see Appendix 7 - Chemical Emergency Response System)
9 Response to a Catastrophic Emergency 10
10 Annex 1 - Information Required from the Field for Fatality or Multiple Bodily Injury 11
11 Annex 2 - Information Required from the Field for Catastrophic Property or Environmental Damage 13
12 Annex 3 - Instructions to Answer Incoming Calls 15
13 Annex 4 - Emergency Time Logs 17
14 Annex 5 - Relevant phone numbers 20
14.1 AXA Numbers 20
14.2 Dr Barbey, Dr Pelat and European Benefits Administrator Numbers 20
14.3 Emergency Contact Numbers for authorized Personnel for Medivac 21
14.4 IRG ERT Members Contact Numbers 21
14.5 IRG OFS & Area Managers Contact Numbers 22
14.6 Fax form to AXA to hand-over a medical evacuation 23
15 Annex 6 – E.R.P. Checklist & facilities 24
16 Annex 7 - Chemical Emergency Response Process 25
17 Annex 8 - Explosives Emergency Response Process 26
18 Annex 9 - Radiation Emergency Response Process – under development with RSOs. 29
19 Annex 10 – Earthquake Emergency Response Process 30
20 Annex 11 – Hostage Crisis Procedures 32
21 Annex 12 – Avian Flu Response Plan 33
21.7 Bird Flu response flow chart 39
Oilfield Services
1.0 Scope
This Emergency Response Plan (ERP) addresses emergencies that can develop in the
locations under IRG management responsibility: namely Tehran, Kish and Ahwaz
(AHZ). The emergencies covered by this plan are defined in Section 4 below. This
ERP applies to the specified people defined as the Emergency Response Team (ERT)
in Section 5, and assigned in the IRG office in Tehran. IRG medical evacuation
procedures are under AXA. This ERP is a controlled document maintained in IRG
office by the IRG QHSE Manager.
2.0 Objective
Standard OFS-QHSE-004 requires all OFS locations to have a written plan outlining
responses in the event of an emergency in order to mitigate the effects of emergency
situations.
3.0 Roles and Responsibilities
3.1.1 The IRG QHSE Manager is responsible for establishing the IRG ERP and its update
on an as needed basis, not to exceed one year. It is the responsibility of the individual
members of the ERT, defined in Section 5, to be familiar with the plan. The IRG
QHSE Manager is responsible to make new ERT members aware of their
responsibilities.
3.1.2 The IRG ERP is a link between the Business Segment and IRG ERP's. It is the
responsibility of the segments management and/or OFS GeoMarket management to
ensure that appropriate ERP’s are in place, that drills are held, and that key personnel
are kept informed of ERP modifications, and trained to a level of competence
appropriate to their responsibilities in emergency scenarios.
3.2 Line Managers are responsible to communicate an emergency to the Geo-Market

Manager and Area Management as per the flowchart in Section 7. The flowchart
should be included in the Location Emergency Response Plan.
3.3 Roles of the ERT members are defined as follow, and will be confirmed or reassigned
by the ERT team leader if needed at the time of the emergency.
• IRG OFS GM Manager (Team Leader). Coordinates team and controls
communication. The team leader can also summon external resources to bring in
the team technical expertise as required.
• IRG QHSE Manager. Maintains a log of the emergency and progress in the plan,
coordinates medical evacuation or evacuation(s) as needed. Provides technical
advice for recovery / mitigation measures. Should call on external expertise if
needed.
Oilfield Services
• IRG Marketing Manager. Liaison with clients, media and local authorities, can
require PRO assistance to ease the communication.
• IRG Personnel Manager. Liaison with injured employee(s) and families or next of
kin.
• IRG Controller: Advisor on legal standpoint.
The duty of the ERT leader will be carried out by a designated ERT member should
the Geomarket Manager be out of the Country. It is the Geomarket Manager's
responsibility to ensure that one of the ERT members has been designated to take
over his duty during his absence. It is also his responsibility to ensure that the member
is fully aware of the plan, and competent to fulfill the required course of action
planned as the ERT leader.
4.0 Definitions
Emergencies are divided in 2 categories:
4.1 Major Emergency

An emergency requiring support from the IRG office, and that does not need to be
handled by the whole ERT, such as:
• Life threatening injury, single fatality or life threatening illness, requiring a

medical evacuation from the Area, to Europe, Singapore or to other destination
points.
• Major environmental or property damage. (Including earthquake damage).
• Employee abduction.
4.2 Catastrophic Emergency
An Emergency which may require the expertise of all of the ERT and support of IRG
segments such as:
• Multiple fatalities or multiple life threatening bodily injuries.

• Major fire or explosion on location and/or drilling rig.
• Catastrophic environmental damage including earthquake damage.
• Catastrophic property damage.
• Political or civil unrest, such as war or riots.
• Surface blow out.
• Collision affecting the stability of an offshore rig.
Oilfield Services
5.0 Emergency Response Team
The main objectives of the Emergency Response Team (ERT) is to:

• Provide managerial and technical support in a catastrophic emergency.
• Effectively coordinate with external parties such as the clients, medical facilities,
embassies, local authorities, families, … etc.
The ERT is composed of the following personnel:
• IRG GeoMarket Manager (Team Leader).
• IRG QHSE Manager.
• IRG Marketing Manager.
• IRG Personnel Manager.
• IRG Controller.
Location Managers for Ahwaz and Kish and GM Segment Operations Managers will join the
team on an “as necessary” basis. Ahwaz and Kish locations should have their own ERP
which would be used on the ground in those locations and which should be tied into this plan.
ERT members should retain a copy of this guide in their offices and homes
6.0 Emergency communication
6.1 Communication of an emergency has to be reported following the flow chart
6.2 On receiving an emergency call, the ERT members will follow:
• Section 8 for Major Emergency.
• Section 9 for Catastrophic Emergency.
6.3 The ERT members are responsible to ensure that any change in their contact numbers
is updated on the plan. They should address these changes to the IRG QHSE Manager
who will issue a revision to the current plan.
Oilfield Services
7.0 Communication of an Emergency from an IRG location or internal to

IRG
Location Emergency
OM, FSM, EIC
Schlumberger
The emergency requires support
chlumberger Confidential
Yes
(Simultaneously)
Contact MEA Business Manager Contact IRG GM Manager

No
Contact Contact
No
made made
Contact by Priority
Yes
Yes
IRG QHSE Mgr.
MEA BM will contact the IRG Personnel Mgr.
IRG office to coordinate IRG Marketing Mgr.
the actions
Are MEA
Yes resources
required?
Contact by Priority
MEA President
MEA QHSE Manager
MEA Personnel Manager No
Proceed with
IRG ERP
Catastrophic emergency responded as per Section 9

Major emergency responded as per Section 8
Oilfield Services
8.0 Response to a Major Emergency
8.1 Record the information in Annex 1 and keep a time log of conversation per Annex 4
(All ERT members are involved in recording the information).
8.2 In the event of injury or illness requiring immediate evacuation from the country,
contact the AXA Alarm Center in Paris (see Annex 5 for phone Number).
8.2.1 Give them the information in Annex 1. If the information in Annex 1 is not
available, provide as much detail as possible. Be prepared to provide AXA with
country contact numbers. AXA contact numbers can be found in Annex 5.
8.2.2 If requested, give approval for AXA to proceed with the case if one of the
countries authorized personnel has not yet done so, and the individual involved is
a Company employee. List of personnel authorized to ask for AXA support and
action is attached in Annex 5. You should confirm your request by Faxing to
AXA the pre-written Fax fully completed as per Annex 10
8.2.3 From this point, AXA’s obligations are to:
8.2.4 Supervise medical evacuation if necessary. Full time medical coordinators will
provide consultation support and assistance to obtain treatment best suited for the
patient.
8.2.5 Provide non-medical aspects of an evacuation including travel agencies for
regular transportation ticketing, air and ground transportation agreements with
scheduled air carriers, air charter operators, ambulance services, other sub-
contractors, suppliers and intermediaries.
8.2.6 Provide follow up and evaluation of the patient during hospitalization.
8.2.7 Provide the authorized person (ERT member) full medical summary and
evaluation with a recommended course of action.
8.2.8 AXA will guarantee payment for medical evacuation costs through its private
agreements with airline companies, medical transport companies and medical
facilities.
8.2.9 They will promptly request written confirmation and authorization for major
actions (i.e. evacuation by air ambulance). AXA are contractually authorized to
proceed with emergency medical services including all scopes, without written
authorization for their service, if it is in the medical interest and safety of the
patient.
8.2.10 If further assistance is required, contact Dr Alex Barbey and relay the name of the
AXA coordinating doctor and all of the information received so far. Dr Barbey’s
contacts are noted in Annex 5.
8.2.11 IMPORTANT: AXA will initiate the medical evacuation only if it has been called
in or approved by either:
-an authorized manager who appears on the list provided in this document in
section 14-3: page 22
-Dr. Alex Barbey-SL international health coordinator (contacts in section14-2
annex 5: page 21 of this document)
Oilfield Services
- Dimitris Sofronas of European Benefits Administrators. (contacts in section14-2

annex 5: page 21 of this document)
-If none of the above are available, it will be up to the medical director of AXA
international to make the final decision
8.3 In the event of an Environment mishap, report the incident to the Schlumberger
Chemical Emergency Response System (See Annex 7) and follow their instructions.
9.0 Response to a Catastrophic Emergency
9.1 Record the information in Annex 1 and/or Annex 2 and keep a time log of
conversation as per Annex 4.
9.2 Notify the appropriate ERT members and, if necessary, request the members to
assemble in the office.
9.3 If the IRG OFS Manager is out of the country, his designated representative shall
notify him as soon as possible of the catastrophic emergency.
9.4 Issue the instruction outlined in Annex 3 to the duty receptionist (during office hours)
or to the person assigned to receive calls (after office hours).
9.5 The General Duties of the Emergency Response Team Members are:
9.5.1 IRG Manager (he will receive support from IRG Marketing and IRG Controller)
• Managerial and technical support to the management.
• Contact/ coordinate with the client as necessary.
• Issue Regional press statements with coordination of HQ MEA legal department.
9.5.2 IRG QHSE Manager
• Assists IRG OFS Manager.
• Corresponds with medical support personnel (AXA, Barbey or Cauchi).
• Informs MEA QHSE Manager.
• Retains a log of all incoming information.
9.5.3 IRG Marketing Manager
• Managerial and technical support to the GeoMarket management.
• Coordinate external communications with media.
9.5.4 IRG Personnel Manager
• Receives calls from family members or next of kin, and keeps them informed.
• Coordinates travel should additional personnel rescues or family member be
needed at the country.
• Along with the Legal Counsel, prepare statements for release to the local media
with IRG/MEA/HQ coordination, and retains a log of it.
9.5.4 IRG controller acting as legal council
• Informs insurance companies.
• Prepares statements for release to the local media with HQ coordination, and
retains a log of it.
Oilfield Services
10.0 Annex 1
Information required From the Field for
Fatalities or Multiple Bodily Injuries
Record the time at when the emergency message was received _____ Hrs ____ mins.
Record caller’s name and contact number ___________________________________
10.1 Total number of injured or deceased people____________________________
10.2 Name(s) of injured / deceased ______________________________________
10.3 Nationality of injured / deceased ____________________________________
10.4 Present location of injured / deceased ________________________________
_______________________________________________________________
Rig / Hospital / Doctor - Name, telephone, number, fax or telex number
10.5 Brief medical description __________________________________________
_______________________________________________________________
10.6 Medical treatment given so far (on rig, local hospital, etc.) ________________
_______________________________________________________________
If possible, the following information should also be included:
10.7 Position and status (IS, RE, RNE, client, sister company, 3 rd party etc.) of the
injured.
______________________________________________________________
10.8 Name and location of site / rig __________________________________
10.9 Date and time of the accident _______________________________________
10.10 Brief description of the accident _____________________________________
_______________________________________________________________
_______________________________________________________________
Oilfield Services
10.11 Patients home contact numbers and next of kin _________________________
_______________________________________________________________
10.12 Evacuation / rescue requirements ____________________________________
_______________________________________________________________
10.13 Action already taken to minimize losses ______________________________
10.14 Action required from IRG ERT ________________________________
Note: If client or third party is involved in the emergency, or if the Company

employees have been evacuated to a hospital through the client or third party
facilities.
Client/ third party contact name: ________________________________
Client/ third party contact number: ______________________________
Hospital contact numbers: _____________________________________
Treating doctor’s name and contact number: _______________________
Oilfield Services
11.0 Annex 2
Information required from the Field for
Catastrophic Property or Environment Damage
Note: If the event also included fatalities or multiple bodily injuries, the information
should also be given in Annex 1.
Record the time of which the emergency message was received ____ Hrs _____ mins.
Record the caller’s name and contact number ________________________________
11.1 Name of the location and/or the rig __________________________________
11.2 Date and time of the accident ______________________________________
11.3 Description of the accident _________________________________________
_______________________________________________________________
11.4 Number of personnel at the location/rig site ___________________________
11.5 Extent / number of casualties (see above) _____________________________
_______________________________________________________________
11.6 Details of equipment down _________________________________________
_______________________________________________________________
11.7 Status of the well bore (position of plugs etc.) __________________________
11.8 Evacuation / rescue requirements ___________________________________
_______________________________________________________________
11.9 Action being taken to control losses __________________________________
_______________________________________________________________
11.10 Any external assistance participating _________________________________
Oilfield Services
_______________________________________________________________
11.11 Weather Conditions if applicable ____________________________________
_______________________________________________________________
11.12 Has the client been informed? ______________________________________
11.13 Client contact person and telephone number for this event ________________
_______________________________________________________________
_______________________________________________________________
11.14 Action required from IRG ERT ________________________________
_______________________________________________________________
Oilfield Services
12.0 Annex 3
Instruction to Answer Incoming Calls
General
Any calls pertaining to the emergency must be recorded on the time log (see Annex
4).
Under no circumstances, release or divulge any information other than that supplied
by Emergency Response Team (ERT) members.
As the emergency evolves, calls may be received from the media, special interest
groups, family members, the general public and emergency services. The following
action should be taken.
12.1 Call from Family or next of kin
12.1.1 If you receive a call from relatives or persons possibly involved, refer them in
the first instance to the Personnel Manager.
12.1.2 You will be informed if a separate telephone number is made available for
family and next of kin.
12.1.3 If a separate number is established, refer all family and next of kin call to it,
including those of contractor personnel.
12.2 Calls from the Media or Special Interest Groups
12.2.1 The media includes newspapers, TV, radio, press agencies, etc.
12.2.2 Special interest groups include environmental organizations, political groups, public
bodies, etc.
12.2.3 Do not discuss any matter at all. Read the holding statement detailed in Part 12.3.
Transfer all such calls to the MEA Legal Department.
12.2.4 You will be informed if a separate telephone number is made available for such calls.
12.2.5 If a separate number is established, refer all media and special interest groups to it.
Oilfield Services
12.3 Calls from the Public
Holding Statement
“There has been an incident at/on ___________ in _____________. No details are available
at present but our emergency procedures have been initiated. A further statement will be
released as information is received. Please give us your name and telephone number, and
you will be contacted by a member of our staff at the earliest opportunity.”
12.3.1 Establish the Caller’s concern. If the query is relevant, pass the call to the ERT room
or the designated separate telephone number.
If the query is not relevant, give the holding statement.
12.4 Calls from other Companies
12.4.1 Determine if such calls are relevant to the emergency. If they are, connect the call to
the ERT room.
12.4.2 If calls are not relevant, give the holding statement.
12.4.3 Calls from the Country involved in the emergency, the client involved, AXA, and
MEA personnel involved in the emergency will be referred to the ERT room.
12.4.4 The duty receptionist must not leave the switchboard unless relieved by a designated
relief person and should remain calm and keep all lines of communication dedicated
to the emergency traffic.
12.4.5 All messages concerning emergencies must be given in English.
Oilfield Services
13.0 Annex 4
Emergency Time Log
Date _________________ Location / Rig _____________________
ERT Member _________________________________________________________
Date / Time Communication /Event
Oilfield Services
Emergency Time Log
ERT Member _________________________________________________________
Oilfield Services
Emergency Time Log
ERT Member _________________________________________________________
Oilfield Services
14.0 Annex 5
Relevant phone numbers
14.1 AXA- International (IPA)
Paris center: Tel No: (33)-1-5592-2639
Paris center: Fax No: (33)-1-5592-4050
AXA contract number is: 0891300*98 this number must be mentioned in any
correspondence
14.2.1 Dr Alex Barbey - Schlumberger Medical Department

Office Telephone : (33)-1-4746-7123 (secretary E. Dudouet)
Office Telephone : (33)-1-4600-7122
Mobile Telephone : (33)-6-0801-1106
Home Telephone : (33)-1-4600-7122
Office Fax : (33)-1-4600-4303
Residence : (33)-1-4664-4534
Email : barbey@montrouge.sl.slb.com
14.2.2Dr Gerald Cauchi - Schlumberger Medical Department

Office Telephone : (33)- 6- 7283 2568
Mobile Telephone : (33)- 6- 7283 2568
Office Fax : (33)- 1-3493 4109
Home Telephone : (33)-1-3493-4109
Home Fax : (33)-1-3493-4109
Personal Mobile : (33)-6- 7283-2568
Email : cauchi@dubai.oilfield.slb.com
14.2.3 Dimitris Sofronas - European Benefits Administrator

Office Telephone : (33)-1-4281-9700
Office Fax : (33)-1-4281-9903
Email : ofs@euroben.com
14.3 Schlumberger (Middle East Gulf) List of IRG / MEA authorized contacts for medivac
Oilfield Services
NAME Position Office Tel. No Home Tel. No Mobile Tel. No Office Fax. No
Simon Mitchell Area QHSE 971 4 306 7350 971 50 656 2933 971 4 3313634
Manager
Nasser Dilmaghani Geomarket 98 21 8877 2474 98 21 22011003 98 912 199 0410 98 21 8877 2473
Manager
David Allison Geomarket 98 21 8877 8081 98 21 2234 4754 98 912 322 7247 98 21 8877 2473
QHSE Manager
William Morrice IPM SPOL 98 21 8870 5225 98 21 2200 8042 98 912 196 9221 98 21 8870 5131
Director
14.4 IRG ERT members: contact numbers:
Position Names as of Office No. Home No.

Jan 21 2006 Mobile No.
IRG OFS Mgr. Nasser Dilmaghani +98-21-8877 2474 +98-21- 2201 1003
GSM +98-912-199 0410
Thuraya 00 88216 21500065
IRG QHSE Mgr. David Allison +98-21-8877 8081 98 21 2234 4754
+98-912 322 7247
Thuraya 00 88216 21500064
IRG Personnel Mgr. Rheza Rahim +98-21-8877 8081
+98-912-343 7852
Thuraya 00 88216 21500066
IRG Marketing Mgr. Sridhar Srinivasan +98-21-877 8081
+98-912-120 5830
IRG Controller Ahmed Qazi +98-21-8877 8081
+98 –912-124 7326
14.5 IRG Operations Managers contact numbers & related phone numbers for
Business Managers in MEA:
Additional GeoMarket Members
OFS Name Direct No Mobile No

OFS Manager Ahwaz Alain Bonnemoy +98 611 224 9858 +98 916 313 2194
OFS Manager Kish Kazuo Yuassa +98 764 4444 744 +98 934 768 4114
Oilfield Services
Segment Area and GeoMarket Members
REW Name Direct No Mobile No

REW Business Manager Gokhan Saygi 971 4 306 7700 971 50 552 8078
REW Ops Manager Davy McCullough 98 21 8877 2467 98 912 100 5440
FSM Ahwaz Iwan Iwan 98 611 224 1169 98 912 103 2536
FSM Kish Ali Eghbali 98 764 444 4744 98 912 124 6545
D&M Name Direct No Mobile No
D&M Business Manager Attilio Pisoni 971 4 306 7580 971 50 5526598
Operations Manager Tri Utomo 98 21 8877 8081 98 912 349 2758
WS Name Direct No Mobile No

WS Business Manager Dominique Malard 971 4 306 7333 971 50 651 2946
Operations Manager Olivier Naud 98 21 8877 0306 98 912 109 1055
FSM Ahwaz Dave Zwarich 98 611 224 0590 98 911 611 2859
WCP Name Direct No Mobile No

WCP Business Manager Alp Tengirsek 971 4 3067717 971 50 4581673
Manager IRG Alex Scott 98 21 8877 2831 98 912 558 1187
Ops Manager Ahwaz Perry Silva 98 611 224 0976 98 912 130 8613
IPM Name Direct No Mobile No

IPM Business Manager Adnan H. Ghabris 971 4 3067584 971 50 4567978
SPOL Director Bill Morrice 98 21 8870 5225 98 912 196 9221
SIS Name Direct No Mobile No
SIS Business Manager Benoit Barbier 971 4 306 7400 971 50 5537132
Operations Manager David Seabrook 98 21 8877 3630 98 912 108 6605
DCS Name Direct No Mobile No

DCS Business Manager Mark Rixon 971 4 306 7425 971 50 5529319
Operations Manager Pierre Bihan 98 912 384 3167
Oilfield Services
Annex 14.6 Fax for AXA medical assistance company

*********** URGENT ***********
To: Inter Partner Assistance Subject: Medical Evacuation Contract #: 0891300*98
Fax: 33-1-5592-4050 Phone: 33-1-5592-2639
From: Schlumberger Group Location Code: Contact Name:
Company: Phone: Position:
Legal Entity: Fax: e-mail:
FIRST CALL FORM
FIRST NAME: LAST NAME:
AGE: SEX:
NATIONALITY: BLOOD TYPE:
ADDRESS:
DOES THE PATIENT HAVE ANY PREVIOUS MEDICAL PROBLEMS

ADDRESS & PHONE NUMBER OF G.P.:
Is it an accident Date & Time:

Accident site: Distance from location:
Circumstances:
Is the patient:
Conscious Suffering from any obvious wounds
Bleeding Is he speaking coherently
In pain Is he mobile
Has the patient been seen by a doctor?
Has the patient been admitted in hospital?
Localization of the patient at time of call?
Phone Number:
Is it an illness? Since when:
Has the patient been seen by a doctor?
Doctor name:
Phone Number:
What treatment is being administered
If he has not seen a doctor, where is the patient
What are the symptoms
Does he has a fever
MEDEVAC PREPARATION:
Where are the patient’s documents (passport, etc.)
Does the patient require an exit visa
Plane & Police Clearance:
Any other person possibly traveling with him
Oilfield Services
15: Annex 6
Emergency Response Plan checklist and facilities
When required, the IRG E.R.T. will meet in the Schlumberger Tehran offices in
- All E.R.T. members are responsible for logging the events of the emergency.
- The Emergency room will be the IRG GM Managers office. This room is suitable for
all communication means, and has:
Direct telephone line.

Mobile telephone.
E-mail
Fax
- When an emergency occurs, the direct phone number in the office (0098-21-877
2474) will be used as the emergency number, this number will be communicated by
the E.R.T. to all relevant parties as the only number to be used for communication
of the issues.
- If employees have been injured or killed during the emergency, the E.R.T. will
communicate an alternative phone number to be used by families and/or next of kin
of the injured or deceased employees. It will certainly be the number of the
personnel manager office (0098-21— 877 8081 Ext 1505)
- The room decided to be the ERT room, will become the focal point to manage the
emergency, and should be adequately equipped with the following:
-
A copy of this plan with all updated telephone lists.
Sufficient blocks notes to log all events.
Sufficient ballpoints and required stationary.
Prewritten fax form to confirm medical evacuation authorization to AXA
Paris as per annex 9.
Checklist of requirements to assess the medical status of the injured
personnel as per annex 1. This checklist can be faxed.
Food and drinks for ERT members should the emergency extend over
normal working hours.
A sealed box containing all the above items (excepted food and drinks) is located in the
mailroom on top left of the mail shelves.
16.0 Annex 7
Oilfield Services
Chemical Emergency Response System
The Emergency Response System is designed to provide immediate response

information to the scene of transportation, medical or environmental chemical
emergency on a worldwide basis. This system operates 24 hours a day, 7 days a week.
24 Hours Emergency Telephone Number : +98 912 322 7247
16.1 Incident When Emergency Phone Number is to be Used:
a. Chemical or Other Hazardous Material Spills, from transport vehicles,

storage facilities, equipment, or containers at the base or on location.
b. Motor Vehicle Accidents in which there is a chemical spill or potential for

spill could occur.
c. Personnel Exposures to Chemical.
d. Sudden Release of Chemical Fumes.
16.2 Action to be taken immediately:
a. First Aid, for exposure or injury if required.

b. Isolate Area, by roping off as appropriate.
c. Shut off, source of emissions.
d. Contain Spill, if possible.
e. Do Not discuss liability with anyone.
f. Telephone local and/or regional HSE contact specified in local Emergency
Response Plan.
If emergency is severe or if local and/or regional HSE contact can not be reached
immediately, telephone 1-281-595-3518. Be prepared to provide the following basic
information to the Emergency Response Member:
1. Description of the incident, location and time, type and quantity of material spilled
including MSDS information, personnel injury or exposure, etc.
2. Stand By, for a call back from ERT team member, who will recommend response
action, be a resource for health, safety and environmental hazard information, and
assist with required immediate reporting to agencies.
Oilfield Services
Annex 8
Explosives Emergency Response System
17.1 Explosives Emergency Procedures
The following procedures have been established to cover the occurrence of a serious accident
involving explosives. Provided all Schlumberger Operating Procedures are being followed, it
is
unlikely that an emergency will occur. However, field engineers, field technicians and
operators, must know these procedures and be prepared to initiate them in case of an
emergency.
Once the appropriate emergency measures have been implemented, start the notification
process according to the Standard OFS-QHSE-S002
17.1.1 If a fire breaks out in or near the loading shop or magazine:
1. Evacuate immediately. No attempt should be made to put out a fire in the loading shop. All
fire-fighting work should concentrate on containing the fire within a limited area.
2. Keep the public and any nonessential Schlumberger personnel 1 /3 mi [0.8 km] away from
the area. Move all personnel one mile away if explosions occur.
3. A list of all immediate neighbors should be kept up-to-date with other emergency
telephone numbers. Notify all neighbors to start evacuation procedures.
4. Move all injured persons to a place away from imminent danger. Administer first aid as
required.
5. When contacting the local fire department, inform them that explosives are kept in the
facility.
6. Notify your QHSE Manager.
17.1.2 If a vehicle carrying explosives is involved in an accident
1. Route all traffic around the vehicle and keep the public at least 1000 ft [305 m] away
from the area. If a fire is involved, the area must be evacuated for 1 /3 mi [1750 ft].
2. Administer First Aid as needed.
3. Notify local emergency response agencies of the accident and the explosives
contained within the vehicle.
Oilfield Services
4. Handle all emergencies that require immediate action. Make sure the area is secure.
5. Contact the Location Manager/Project Manager, who in turn will contact the
GeoMarket Manager and the QHSE Manager.
17.1.3 If an explosive unintentionally detonates on the surface
1. Administer First Aid to injured personnel.
2. Call for medical attention when needed. Explain type and extent of injuries. Arrange
transport for injured.
3. After attending to all injuries, notifying physician or medical facility, and arranging
transport for victims, contact the Location Manager/Project Manager, who will then call
the QHSE Manager.
17.2 Incident Reporting
Reports are required for the following;
1. Any explosives missing from a shipment

2. Any suspected illegal magazine entry
3. Any signs of forced entry or tampering with a magazine
4. Any explosives within a magazine that have been removed or disturbed
5. Any discrepancy in inventory
6. Any unintended detonation
7. Any interest by the media in our explosives operations
17.3 Schlumberger Inspection Protocol
1. Check and confirm inspector’s identification
2. Establish a good working relationship with the inspector.
3. Hold an initial conference. During this conference, discuss the scope of the inspection
and what information, documentation will be required. Make available all
Schlumberger variances, required licenses and regulations, and file copies of
inventory documentation as needed.
4. The Line Manager of the site should escort the inspector during the visit. This
responsibility must not be delegated to another individual. If Line Manager is not
Oilfield Services
available, the QHSE Advisor must accompany the inspector and offer assistance
whenever necessary.
5. When the inspection is completed, discuss with the inspector any areas of non-
compliance. Ask for a copy of any notes made during the inspection. Find out what
will follow. In other words, determine whether there will be any citations issued or
any corrections that need to be made to ensure the site complies with all government
regulations.
6. Questions concerning any conflict between Schlumberger procedures and local
regulations should be brought to the attention of management.
7. Following any inspection, notify the Location or Project Manager and the GeoMarket
QHSE Manager of the inspection and its results.
Annex 9
Radiation Emergency Response System
Oilfield Services
UNDER DEVELOPMENT – DRAFT COPY WITH QHSE MANAGER and IRG RSOs
Oilfield Services
Annex 10
Earthquake Response
19.1 Earthquake Emergency Procedures
The following procedures have been established to cover the occurrence of earthquake. It is
unlikely that an emergency will occur. However, segment and support managers must know
these procedures and be prepared to initiate them in case of an emergency. In the case of
Major or Catastrophic incidents, the first 72 hours will probably be the most critical as we
can expect the surrounding location to be in chaos so we should consider that we must be
able to look after ourselves until civil authorities regain control.
Once the appropriate emergency measures have been implemented, start the notification
process according to the Standard OFS-QHSE-S002.
19.1.1 If an earthquake occurs in the greater Tehran area:
ERT confer and assess impact and classify event as
a. Light – no damage to infrastructure

b. Major – some damage to infrastructure that may cause limited business interruption or
reduction in living conditions of expatriates in company provided housing
c. Catastrophic – major damage, possibly causing fatalities, sustained business interruption
and long term damage to housing necessitating moving families.
19.1.2 Incident response by Line Managers.
Light – segment and support managers to verify that all employees in their responsibility are
accounted for and do not need assistance. This must be reported back to the most senior
member of the ERT present in the location. In this scenario telephone communications would
probably be available, if not segment managers should visit all employees personally and
report back to ERT leader as soon as possible in person.
Major & Catastrophic – segment and support managers to report injuries and damage
sustained to ERT to enable assessment of situation in terms of resumption of business or
assisting families with accommodation needs. It is likely that land line and mobile
communications will be down – reporting should be done in person to the ERT Leader at one
of the ERT command centers.
It is critical that any senior line manager appoint a deputy in the event of their leaving
the location – this must be communicated by e-mail to the ERT prior to departure from
location.
Oilfield Services
19.1.3 Light Incident response by ERT.
ERT leader should report verbally to Area on situation as soon as possible with updates once
situation has stabilized. The incident must be reported in Quest if possible within 24 hours.
Every effort should be made to reassure families that the situation is not serious, is under
control and that panic is not necessary. Clear instructions to follow the memo to dependants
issued with this ERP must be issued by all Segment managers.
19.1.4 Major & Catastrophic Response by ERT.
ERT should meet as soon as possible at the main office, should that building be unusable one
of the guest houses should be occupied by the team for the duration of the crisis. First will be
Guest House 2, followed by Guest House 1. If none of these buildings is useable, an
assessment will be made by the team leader at that time based on surviving assets. To avoid
unnecessary delays the first person to the ERT Command Center should assess the situation
and make the decision to move to the alternate site. If all sites are unusable the team will
meet at Guest House 2 to assess the situation. Notes should be left in prominent positions at
each location by ERT members if they move on.
Communications should be established with all segment managers as soon as possible by the
ERT and emergency actions to assist injured assessed at the time on a case by case basis.
Segment managers are responsible for liaison with their personnel and dependents –
therefore it is very important that they are aware of who is in location at all times –
employees are responsible for updating their managers if dependents are away from location.
All segments should maintain an up to date headcount at all times. This will be checked
periodically by drills.
19.1.5 The priorities for ERT at the time will be:
1. Establishing communications at location with line managers and to Area

2. Establishing status of all expatriate personnel and dependents.
3. Ensuring immediate assistance to injured personnel.
4. Assessment of need for shelter.
5. Assessment of available supplies of water and food.
6. Assessment of need for evacuation.
7. Review Business Resumption plan to allow Resumption of business activities.
19.1.6 Emergency Procedures
Refer to pages 5 thru 23.
Annex 11
Oilfield Services
Hostage Crisis Procedures
20.0 : In the event that this very serious event happens the first objective is to get assistance
from specialists trained in management and negotiation of kidnap scenarios in order to
control the environment.
For MEA Schlumberger relies on a specialist division within CRG to manage Kidnap
negotiation.
The following actions are to be taken in case of a kidnap event:
1. Immediately inform senior Schlumberger Management (MEA or Global).

2. Contact James Langford or Victor Watson who will arrange specialist assistance.
3. Do not be tempted to become involved in communication with the hostage takers.
Contact Numbers in case of security incidents.
James Langford : + 971 50 6546323 MEA Security Manager

Victor Watson : + 66 2 9549544 Schlumberger Global Security Advisor
Oilfield Services
Annex 12. Bird Flu Response Plan
The intention of this document is to outline a system that deals with possible scenarios of the disease and
measures taken to prevent its spread. The plan is based on medical advice from the SL International Health
Coordinator and other medical experts like International SOS and CDC.
21.1. Management Teams
The management teams, for the respective GM/country/city of operation, are responsible for the implementation
of the Bird Flu Response Plan (BFRP). They need to make themselves available or delegate the responsibility to
competent people.
The Bird Flu Response Plan has various levels of implementation dependant on:
Level “0” – There are no human cases bird flu in the country/location. Preparation must start in order to be
ready for levels 1and 2.
Level “1” – Bird flu cases reported in the country but transmission is ONLY from animals to humans.
Preparations must intensify in order to be ready for level 2. (January 2006 – China, Vietnam, Indonesia, Thailand
and Turkey are at level 1).
Level “2” – At least one case of human to human transmission has been reported in the country/location. Other
cases will surely appear in the days and weeks to come. All of the SLB Bird Flu response plan must be
implemented. (January 2006 – No countries at level 2).
CURRENT IRG BFRP LEVEL = 0

BFRT (Bird Flu Response Team) for IRG
Geomarket Manager Nasser Dilmaghani Office: +98-21 8877 2474 Dir.

Fax: +98-21 8877 2473
Mobile: +98 912 199 0410
Thuraya: + 88216 21500065
Email nzadeh@tehran.oilfield.slb.com
QHSE Manager David Allison Office: + 98 21 8877 8081
Fax: + 98 21 8877 2473
Mobile: + 98 912 322 7247
Thuraya: + 88216 21500064
Email dallison@tehran.oilfield.slb.com
Personnel Manager Rheza Rahim Office: +98-21-8877 8081
Fax: +98-21 8877 2473
Mobile: +98-912-343 7852
Thuraya: + 88216 21500066
Email. rrahim@tehran.oilfield.slb.com
Ahwaz OFS Manager Alain Bonnemoy Office: + 98 611 224 9858
Fax: + 98 611 224 0978
Mobile: + 98 916 313 2194
Email. bonnemoy@tehran.oilfield.slb.com
Kish OFS Manager Kazuo Yuassa Office: + 98 764 4444 744 ext 3156
Fax: + 98 764 444 1394
Mobile: + 98 934 768 4114
Email. yuassa@tehran.oilfield.slb.com
Oilfield Services
21.2. Travel
The BFRP alert level of the country/location defines restrictions on travel:
Level “0” – no restrictions although travelers are recommended to have a seasonal influenza vaccination
Level “1” – no restrictions although travelers and employees are required to have a seasonal influenza
vaccination
Level “2” – travel restrictions imposed and approval must be obtained from the GM Manager through the travel
security authorization site at http://quest.slb.com/travelsecurity/.
3. Bird Flu in the Workplace
Level ‘0’
The key issue is to ensure that the location develops a bird flu response plan that is effective and practical.
Amongst this as a minimum will be that:
Identify Essential Workers
Each segment manager is responsible for maintaining a list of essential workers who are required to be
available in the office to ensure continuity of business during a Level 2 situation.
Communication Tree
Operations Managers will be responsible for cascading messages through their line managers until all
employees are aware of the current Bird Flu status. A full list of telephone numbers has been prepared
by personnel to assist.
It is the responsibility of individual employees to ensure that contact details in LDAP are updated.
Communication Solutions.
Each segment will identify employees who will need to be provided with broadband or other
communication methods to ensure that business continuity can be maintained from home. The
Geomarket manager will decide when to implement the provision of additional communication
methods.
Seasonal Influenza Vaccinations
Current flu shot against seasonal influenza is strongly recommended to all employees and their
dependants. However this is not presently available in Iran.
Iran Bird Flu Emergency Phone Numbers
Currently Iran does not have any Government initiatives in action to deal with Bird Flu. Locations will
need to use the local hospitals with which we have contracts. See numbers below.
Hospital Support for Bird Flu Incidents
In the event that personnel contact Bird Flu or suspect that they may have Bird Flu, they should contact
the following hospital / facilities for medical support or advice:
Facility
Contact Number Contact Person / Reference
Tehran: Mehr Hospital, Vali e Dr Saber Mobile: 00 98 912 105 Dr. Seyed Mojtaba Naghibi
Asr Ave. Zartoshte Gharbi Ave., 1710 Saber
Mehr Hospital Number: 00 98 21
Oilfield Services
8896 00 80 -89
Ahwaz Mehr Hospital 0611 3339475-80 Dr. Zekizadeh 0916 616 7573
Address: Kianpars , Western
Mehr street, Ahwaz
Kish Hospital 0764 442 3811, 442 3711,442 Dr.Etemadi, 0764 444 4640
2211 mob: 0934 769 1185
0917 761 9103
Note: Contact the hospital for instructions – do not go there without an appointment.
When traveling to the hospital it is recommended that people wear a surgical mask to prevent potential
spread of germs.
Tamiflu Availability
Tamiflu is not available in Iran.
How to get a patient to medical care
In the event that an employee is in the office and is suspected of having contacted Bird Flu they will be
quarantined in a separate office close to the parking areas (minimum exposure to other personnel)
while arrangements are made to transport them home or to the hospital.
Whenever possible, it is preferable that trained medical personnel with an ambulance should be used
to transport personnel to medical facilities when required.
If the above option is not available it is preferable that people drive themselves to the hospital .If
necessary a relative or friend can accompany them.
If no other option is available Schlumberger will try to arrange transport – note that the driver will only
perform this task on a voluntary basis.
The patient should use a facemask to control the spread of germs.
Drivers or other volunteers must be provided with N95 facemasks for protection.
After delivering the patient to the home or hospital facility the driver will disinfect the car, shower and
change clothing. Note that it may be necessary for the driver to self-quarantine for 10 days.
Bird Flu Emergency Response Kit
To facilitate monitoring for Bird Flu and to ensure the protection of personnel administering tests, the
following equipment will be sourced for all location offices (Tehran HQ, SPOL, Ahwaz and Kish):
QTY DESCRIPTION
1 Thermal temperature scanners (with a minimum of 10 spare batteries) and 500
speculum
10 N95 Respirators (masks)
10 Surgical masks
100 Surgical Gloves
100 Hygienic Wipes
Oilfield Services
NOTE: At Level 0 a source for the above referenced equipment will be identified. At level 1 this equipment must
be available in the location.
Bird Flu Response Plan (BFRP)

The IRG Bird Flu Response Plan (including Response team details) published in Country Risk
Information and linked to the Schlumberger Bird Flu Web Page at:
http://www.hub.slb.com/display/index.do?id=id2577598&no_cache=1&vpending=1&body_format=BF-
Container_CF-No
Level ‘1’ –
The following actions need to be implemented in addition to Level ‘0’
Bird Flu Awareness Training
All personnel based in the Geomarket will be required to be familiar with the Bird Flu Awareness
presentation – available at: http://www.hub.slb.com/display/index.do?id=id2580678
(Evaluate if employees can be brought to the workplace by company arranged transport) – enter
positive decision or remove
Establish communication with clients and other service companies to actively share information
Purchase Bird Flu Emergency Response kit as sourced in Level 0 above
Employees policies, like repatriation, can be harmonized with clients and other international companies
Management of Visitors
When deemed necessary to do so, visitors will be checked for symptoms of Bird Flu (people with fever,
coughing, shortness or breath etc). This will consist of checking for the symptoms of Bird Flu and
checking body temperature. A template for recording this data is provided in Attachment 1.
Determine quarantine procedure if at level 2 employees especially visitors showing signs of bird fl.
Level ‘2’
The following actions need to be implemented in addition to level ‘0’ and ‘1’
Travel Restrictions
Travel restrictions imposed and approval must be obtained from the Geomarket Manager through the
travel security authorization site http://quest.slb.com/travelsecurity/
Management of Visitors & Employees
All visitors and employees will be checked for symptoms of Bird Flu. This will consist of checking for the
symptoms of Bird Flu and checking body temperature. A template for recording this data is provided in
Attachment 1. Checking will be performed at a suitable location remote from the main office facility (for
Tehran offices this will be done in the reception area, In Kish base in the recreation area and in Ahwaz
in the QHSE training room). Visitors and employees will be given a card (unique card per day), which
must be shown at reception prior to being allowed into the main office facility.
Transport
Each location in IRG must assess if possible to provide company arranged transport for personnel
coming to the office or have them use personal vehicles – in order to avoid exposure on public
transport.
Communications
Oilfield Services
Communication solutions implemented (home broadband, lap tops, phone lines, video conferencing,
Net meeting, etc.)
Quarantine and response to Confirmed Case of Bird Flu
In case a person brings bird flu in the location/office implement quarantine procedures and establish
contact tracing and commence with appropriate cleaning
The person will be moved to the designated quarantine area in the office while further
arrangements are made
Person suspected of having bird flu will return home (or to current abode)
– using their personal car accompanied by relative or friend if required.
– or by designated company vehicle and driver (volunteer).
Person suspected of having bird flu will self-quarantine themselves for a period of 10 days.
Surgical mask will be provided to suspected bird flu cases.
N95 masks will be provided to volunteer drivers and any Schlumberger staff / contractors that may
be called upon to test / treat the patient.
Designated vehicle will be disinfected after transport (soap and hot water or alcohol-based
disinfectant).
In the event of serious respiratory problems, the patient will be transported to the pre-identified
medical center/hospital using the pre-identified means of transportation (ambulance).
Employees who come in contact with a suspected case of bird flu or contract the disease must
follow local government reporting criteria.
Schlumberger must also be informed immediately through the respective personnel
representative.
21.4. Prevention & Control
Prevention is the best cure and the following measures are recommended for levels 0, 1 and 2:
1. Maintain good health by getting adequate rest, eating well, exercising and avoid smoking
2. High level of personal hygiene. In particular hands must be washed on a regular basis and especially
before meals.
3. Avoid zoos, farms, market places where live animals (birds, pigs, etc.) can be found
4. Avoid crowded places, hospitals and limit travel
Employees and their families should familiarize themselves with the latest information available from official
organizations like WHO and CDC.
Office, Health & Hygiene – The following would only be in case we get to level 2
Visitors/deliveries to company premises must be limited and all temperature taken prior to entry for all.
Regular cleaning with normal cleaning agents once per day of all restrooms, elevators, door handles.
Provision of hand sanitizers
Check temperature of all employees coming to base and office. Provide at least one thermoscan
(infrared ear thermometer for each location)
Employees should stay at home to care for family members who are ill
Work with building management to ensure hygiene and maintenance of AC/Heating systems; increase
ventilation by increasing mix of fresh air versus recycled air
Open windows, if possible
Quarantine of employees especially visitors
Home, Health & Hygiene
Use serving spoons for food
Check body temperature daily, do not come to work if having a fever
Oilfield Services
Do not send children to school if they have a fever

Remain at home if flu- like symptoms. Bird Flu incubation period can go up to 10 days with an average
of 2 to 4 days.
Limit personal travel and relations (movies, meetings, etc.)
21.5. Reporting
Employees who come in contact with a suspected case of Bird Flu or contract the disease must follow local
government reporting criteria. Schlumberger must also be informed immediately through the respective
personnel representative. Confidentiality will be ensured.
21.6. References
1. Schlumberger Bird Flu website –
http://www.hub.slb.com/display/index.do?id=id2577598&no_cache=1&vpending=1&body_format=BF-
Container_CF-No
2. Schlumberger Health Hub - http://www.hub.slb.com/index.cfm?id=id28230
3. Centers for Disease Control and Prevention - http://www.cdc.gov/flu/avian/
4. World Health Organization - http://www.who.int/csr/disease/avian_influenza/en/
5. Bird Flu Q&A from CDC - http://www.who.int/csr/disease/avian_influenza/avian_faqs/en/index.html
Oilfield Services
Last Update: 21 01 2006
21.7. Scenarios
Below are some scenarios that we can expect to encounter.
Scenario A Scenario B Scenario C

Employee has concerns Employee has Symptoms Employee has confirmation
with Bird Flu consistent with Bird Flu or of direct / close contact
is otherwise ill w/Bird Flu infected person
(e.g. family)
Schlumberger
chlumberger Confidential
Call – Location Doctor Call – Location Doctor Call – Location Doctor
Employee calls the clinic, Employee calls the clinic, Employee calls the clinic,
explains the situation and explains the situation and explains the situation and
makes an appointment makes an appointment makes an appointment
Positive Positive Positive

Employee is Employee is
Diagnose Employee is Diagnose remitted to Diagnose remitted to
remitted to appointed appointed
for Bird Flu? appointed for Bird Flu? government
for Bird Flu? government
government hospital by the hospital by the
hospital by the clinic clinic
Negative clinic Negative Negative
Return to work and Return to work and Work from home for
take added / or follow Dr. Order 10 days , homework
Precautions kit provided

1 PDF

Uploaded by

Document Information

Original Description:

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

1 PDF

Uploaded by

Copyright:

Available Formats

Oilfield Services

Prepared by: David Allison IRG OFS Ref: IRG-ERP-QHSE-03

4.2 1 October 2004 David Allison Revision of contact numbers

4.3 2 December 2004 David Allison Addition of An 8.

4.4 4 December 2004 David Allison Revision of contact numbers

4.5 6 March 2005 David Allison Revision of contact numbers

4.6 09 May 2005 David Allison Earthquake plan and revision

6.1 3 Nov 2005 David Allison Revision of contact numbers

6.2 21 Jan 2006 David Allison Revision of Marketing

AHZ Ahwaz Location

3.0 Roles and Responsibilities

3.2 Line Managers are responsible to communicate an emergency to the Geo-Market

4.1 Major Emergency

• Life threatening injury, single fatality or life threatening illness, requiring a

4.2 Catastrophic Emergency

• Multiple fatalities or multiple life threatening bodily injuries.

5.0 Emergency Response Team

The main objectives of the Emergency Response Team (ERT) is to:

The ERT is composed of the following personnel:

6.0 Emergency communication

6.1 Communication of an emergency has to be reported following the flow chart

6.2 On receiving an emergency call, the ERT members will follow:

• Section 8 for Major Emergency.

• Section 9 for Catastrophic Emergency.

7.0 Communication of an Emergency from an IRG location or internal to

Contact MEA Business Manager Contact IRG GM Manager

Catastrophic emergency responded as per Section 9

8.0 Response to a Major Emergency

- Dimitris Sofronas of European Benefits Administrators. (contacts in section14-2

Record caller’s name and contact number ___________________________________

10.2 Name(s) of injured / deceased ______________________________________

10.3 Nationality of injured / deceased ____________________________________

10.4 Present location of injured / deceased ________________________________

10.5 Brief medical description __________________________________________

If possible, the following information should also be included:

10.8 Name and location of site / rig __________________________________

10.9 Date and time of the accident _______________________________________

10.10 Brief description of the accident _____________________________________

10.11 Patients home contact numbers and next of kin _________________________

10.12 Evacuation / rescue requirements ____________________________________

10.14 Action required from IRG ERT ________________________________

Note: If client or third party is involved in the emergency, or if the Company

Client/ third party contact name: ________________________________

Client/ third party contact number: ______________________________

Hospital contact numbers: _____________________________________

Treating doctor’s name and contact number: _______________________

11.1 Name of the location and/or the rig __________________________________

11.2 Date and time of the accident ______________________________________

11.3 Description of the accident _________________________________________

11.4 Number of personnel at the location/rig site ___________________________

11.5 Extent / number of casualties (see above) _____________________________

11.6 Details of equipment down _________________________________________

11.7 Status of the well bore (position of plugs etc.) __________________________

11.8 Evacuation / rescue requirements ___________________________________

11.9 Action being taken to control losses __________________________________

11.10 Any external assistance participating _________________________________

11.11 Weather Conditions if applicable ____________________________________

11.12 Has the client been informed? ______________________________________

11.14 Action required from IRG ERT ________________________________

12.1 Call from Family or next of kin

12.2 Calls from the Media or Special Interest Groups

12.3 Calls from the Public

Date _ Location / Rig _____

Date _ Location / Rig _____

Date _ Location / Rig _____