THE ORDER LETTER

Materials and credit order letter:

Sr. Stationery Manager Example.com Spain
Avenida Dulce rico 1548 Panama
October 15, 2009

Dear Sir, Our:

I turn to you, invoking the name of Juan Gutiérrez Tierrez, a common childhood
friend, we would like to internalize the conditions for sending office materials that
we could use in the very near future.

We want to let you know that we have a variety of branches throughout the
country, plus the parent company located in Panama City and other agencies in
several nearby countries. We would like to have your services and therefore we
ask you to inform us of them, as well as the conditions of discounts and costs for
sending the materials that we consider of very good quality. Similarly, the
possibility of granting a loan for the growth of our company, which we consider
highly positive.

Waiting for your prompt response and we greet you very carefully,

Iker Casillas Gomes

Juan de los Palotes

Commercial Department
THE INQUIRY LETTER

Madrid on the 12th day of the month of November 2016

Fabrica de Articulos de Desktop NOVOPEN S.A.

Mr. José Barriga Lopez.
Warehouse supervisor

Dear Mr. Barriga:

Have a good afternoon, through this letter I receive my greetings, I contact your
person as a supervisor of the factory warehouse, I want to request a quote for the
following items:

- 1 thousand black ink pens.

- 1 thousand blue ink pens.
- 1/2 thousand staplers.
- 1/2 thousand perforators.
- 10 thousands of A4 bond sheets.

I ask this question, because we are offering these products to another company,
with the possibility of paying at the end of the month, this condition can be provided
by your company if this is possible.

Waiting for your prompt response, on the price and conditions of sale of the
products that I have previously requested, I remain with you.

I say goodbye carefully:

Omar Thief of Guevara Ortiz.

Zapateria La Tabita Manager.
 THE RESPONSE TO AN INQUIRY LETTER

Fermín Galarga Puig

Broker
Cervantes Street
Bogota
March 30, 2019

Mr. Leopoldo García Ruiz

Managing Director of
Garcia factories
Medellin

Very gentlemen of mine:

In response to your letter in which you requested a certain number of pieces for a
project that takes place at Christmas, I must answer very much in spite of
ourselves that in our facilities we do not have the machine capable of performing
such work in such a short time.

We can in any case subcontract personnel of our subsidiary company, postpone all
our projects and dedicate ourselves exclusively to yours. In this way it is possible
to get your pieces, but the cost rises greatly to more than double what is
established.

It is up to you to convince him or not to continue with us.

I'm at your disposal

Sincerely

(Signed) Fermín Galarga

(firm)
 THE SALES LETTER

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THE COMPLAINT LETTER

Monterey Nuevo León, Mexico at March 13, 2017

Mr. Isidro Barrientos Pedraza

General Manager
Clothing and Perfume Shopping Center

Dear Mr. Manager, Isidro Barrientos Pedraza, of the Shopping Center of the
Clothing and Perfume Shopping Center for Everything, by means of this letter, I am
addressing you to express my discomfort, because of the various footwear and
clothing products acquired in the establishment that you represent, were not those
that were delivered to me, as well as I make a complaint regarding the treatment
received in your establishment by some of the staff members under your charge,
for the lack of attention and the mistreatment received by some of them, after
having stuck in the store to make the corresponding claim regarding the products
purchased.

I hope you will soon address this misunderstanding and turn the instructions
necessary to satisfy my claim regarding the exchange of the products that were
wrongly delivered to me, for which they correspond.

Without more for the moment I remain at your service for any clarification

Sincerely,

Firm
Luis Fernando Ruiz Cabrera
 CARTA DE RECLAMO

Monterey Nuevo León, México a 13 de marzo de 2017

Sr. Isidro Barrientos Pedraza

Gerente General
Centro Comercial de Ropa y Perfumes De Todo un Poco

Estimado Sr. Gerente, Isidro Barrientos Pedraza, del Centro Comercial

Centro Comercial de Ropa y Perfumes De Todo un Poco , por medio de la
presente misiva, me dirijo a usted para manifestar mi malestar, por motivo
de que los diversos productos de calzado y ropa adquiridos en el
establecimiento al cual usted representa, no fueron los que se me
entregaron, así como también hago una queja respecto al tratamiento
recibido en su establecimiento por parte de algunos miembros del
personal bajo su cargo, por la falta de atención y el maltrato recibido por
algunos de ellos, tras haberme apersonado en la tienda para hacer la
correspondiente reclamación respecto a los productos adquiridos.

Espero a bien que usted, pronto atienda este malentendido y gire las
instrucciones necesarias para satisfacer mi reclamo respecto al cambio de
los productos que erróneamente se me entregaron, por los que
corresponden.

Sin más por el momento quedo a sus órdenes para cualquier aclaración

Atentamente,

Firma
Luis Fernando Ruiz Cabrera
ADJUSTMENT LETTER

Santa Cruz 15 de Enero del 2012

Mariano Borja P.
Empleado de mantenimiento
Centro comercial Celeste
Sra. Amanda López J.
Gerente General
Centro comercial Celeste
Estimado Sra. López:

Es todo un gusto poder comunicarme con usted. Le escribo esta carta

para pedirle que considere mi pedido de un ajuste salarial. Soy uno de los
trabajadores con más antigüedad en esta empresa y siempre he mostrado
un compromiso total con la misma.
Los motivos que me llevan a pedir el este ajuste son básicamente el ver
que la empresa ha logrado consolidarse en los últimos años. Al inicio, el
panorama de esta empresa era incierto pero siempre me mantuve firme y
ahora gracias al esfuerzo de todos los que trabajamos aquí hemos hecho
que esta sea una empresa líder en el mercado.
Espero que ahora que la empresa pasa por un buen momento se me
pueda aumentar el salario pues considero que es algo justo. Espero poder
reunirme con usted para discutir este tema más ampliamente.

Atentamente
Mariano Borja P.
Empleado de mantenimiento
Centro comercial Celeste
Santa Cruz January 15, 2012
Mariano Borja P.
Maintenance employee
Celeste Shopping Center
Mrs. Amanda López J.
General Manager
Celeste Shopping Center
Dear Mrs. Lopez:

It is a pleasure to be able to communicate with you. I am writing this letter

to ask you to consider my request for a salary adjustment. I am one of the
oldest workers in this company and I have always shown a total
commitment to it.
The reasons that lead me to ask for this adjustment are basically to see
that the company has managed to consolidate in recent years. At the
beginning, the panorama of this company was uncertain but I always
stood firm and now thanks to the efforts of all who work here we have
made this a leading company in the market.
I hope that now that the company is going through a good time I can
increase my salary because I consider it to be fair. I look forward to
meeting with you to discuss this issue more widely.

Sincerely
Mariano Borja P.
Maintenance employee
Celeste Shopping Center