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  • Noelle Apology

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    gloria p. chiang
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    The letter is a formal apology from Healthcare Supplies Inc. to Ms. Noelle Chiang for delays in delivering an order of face masks and syringes to St. Luke's Medical Center. The company's delivery trucks were damaged, taking three days to fully repair. While the company values its relationship with customers and aims to ensure satisfaction, it admits failing to meet expectations this time. Measures have been implemented to prevent future delays, and the delayed order is included with the letter. Apologies are offered for any inconvenience caused by the failure to immediately deliver the supplies.

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    Noelle Rosea Chiang

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    The letter is a formal apology from Healthcare Supplies Inc. to Ms. Noelle Chiang for delays in delivering an order of face masks and syringes to St. Luke's Medical Center. The company's delivery trucks were damaged, taking three days to fully repair. While the company values its relationship with customers and aims to ensure satisfaction, it admits failing to meet expectations this time. Measures have been implemented to prevent future delays, and the delayed order is included with the letter. Apologies are offered for any inconvenience caused by the failure to immediately deliver the supplies.

    Copyright:

    © All Rights Reserved
    Flag for inappropriate content
    34 views2 pages

    Noelle Apology

    Uploaded by

    gloria p. chiang
    The letter is a formal apology from Healthcare Supplies Inc. to Ms. Noelle Chiang for delays in delivering an order of face masks and syringes to St. Luke's Medical Center. The company's delivery trucks were damaged, taking three days to fully repair. While the company values its relationship with customers and aims to ensure satisfaction, it admits failing to meet expectations this time. Measures have been implemented to prevent future delays, and the delayed order is included with the letter. Apologies are offered for any inconvenience caused by the failure to immediately deliver the supplies.

    Copyright:

    © All Rights Reserved
    Flag for inappropriate content
    of 2

    A LETTER OF APOLOGY

    Healthcare Supplies Inc.


    145 Rizal St. Cubao, Quezon City
    Tel: 8-456-1010
    Email: healthcaresupplies@gmail.com

    March 30, 2020

    Ms. Noelle Rosea P. Chiang


    Head Nurse, Pediatric Department
    St. Luke’s Medical Center
    279 E Rodriguez Sr. Ave. Quezon City

    Dear Ms. Noelle Chiang,

    I am writing to express my most genuine apologies for the delay of delivering your order of our
    face masks and syringes.

    Our company’s delivery trucks had damages. Consequently, it took almost 3 days before it was
    fully repaired and safely functional.

    At Healthcare Supplies, Inc., we give importance to our professional relationship with you, our
    valued customers, and we always make sure that our customer’s satisfaction will always be our
    top priority. However, we admit that this time we failed in meeting your expectations. Because
    of this, our Delivery Department has already been directed to undertake certain measures to
    prevent delays in the future.

    I hope that you are still interested to make us your supplier. The supplies you ordered is with this
    letter. Please do not hesitate to contact us should you have any questions or concerns.
    Once again, I sincerely apologize for any inconvenience you may have experienced with respect
    to our failure to deliver the supplies immediately.

    I am hoping for you kind consideration regarding this matter. Thank you for your understanding.

    Respectfully,

    William Santos
    MR. WILLIAM SANTOS
    Head Office of Supplies

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