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TARLAC SCHOOL OF ARTS AND TRADE, INC.

TSAT BLDG., COR. PANGANIBAN ST. & F. TANEDO ST., SAN NICOLAS, TARLAC CITY 4th Quarter Exam
SCHOOL YEAR: 2019-2020 ECS

EFFECTIVE CUSTOMER SERVICE RUBRICS

 Students will prepare and defend their Work immersion portfolio


 The students will be graded based on the given rubrics.

Criteria: Highest possible score:


Grooming 5 POINTS
Portfolio Content/Completeness 20 POINTS
Neatness/Presentation 10 POINTS
Communication Skills 15 POINTS
TOTAL 50 POINTS

Very Good 5 10 20
Good 4 8 18
Needs improvement 2 4 15

Prepared By:
JONATHAN D. GOTIDOC JR.
TEACHER

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