JOB DESCRIPTION

FOR FRONT OFFICE CASHIER

FRONT OFFICE CASHIER DUTIES AND RESPONSIBILITIES:

1. FRONT
Operates front office posting software.
2. Obtains the house bank and keeps it balanced.
JOB TITLE 3.
4.
OFFICE
Completes cashier pre-shift supply checklist.
Completes guest check-in procedures.
POSITION TITLE: 5. Clarifies customers question or concerns about the charges on
their bills.
FOR FRONT OFFICE 6. Maintains adequate supplies of outlet stationery for cashiers.
CASHIER 7. Assists with distribution of month end reports as directed by
accounts or front office manager.
REPORTS TO 8. Attends meetings as required.
9. Maintains a track of all high balance guests.
FRONT OFFICE 10. Check and follow up on all bills on hold.
MANAGER / CHIEF 11. Check the billing instructions are correct for all expected
ACCOUNTANT departure guesta sns setup required auto routing or auto transfer
on the PMS / Guest folio.

POSITION SUMMARY:
Posts revenue center
charges to guest accounts,
Receives Payments from
guest accounts at check-
out. Coordinates the billing
of credit card and direct-
billed guest accounts with
the accounting division.
All guest accounts are
balanced by the cashier at
the close of each shift.
He / She normally entails
answering guest inquiries
regarding fees and
services..
CONTACT
PHONE :
0923333073
WEBSITE:
www.hoanganhsetup.com
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12. Give on the Job training for new staffs.
13. May also perform a variety of banking services for guests, Such as
check cashing and foreign currency exchange.
14. Follow up on all deposit dues / deposit to be paid.
15. Post charges to guest accounts.
16. Handles paid-outs.
17. Transfer guest balances to other accounts as required.
18. Cashes checks for guests following the approval policy.
19. Completes guest check-out procedures.
20. Settles guest accounts.
21. Dispenses guest records after the guest checkout
22. Handles cash, traveller's cheque, credit cards and direct billing
requests properly.
23. Front office cashiers assume responsibility for any cash used in
processing front desk transactions.
24. Posts non-guest ledger payments.
25. Makes discount adjustments.
26. Disperses guest record upon check-out.
27. Balances department totals at the close of the shift.
28. Balances cash at the close of the shift.
29. Manages safe deposit boxes.
30. Assists Front desk staff on check in as an when required.
 EMAIL:
hoanganhsetup@gmail.co
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