Request Demo Procedure 2018

: Version 1 21/2/2018

Application Application Technical

Description Sale staff Document Manager
UL Manager UL HQ Secretary Store CSD OPD Driver
Specialist

(1) Document for

check A C
start
(1.1) UL Specialist
Schedule
(1.2) UL Demo unit
schedule
Bring machine
(1.3) Car Request Book in Car Schedule Book car schedule
back to store
Schedule
Collect customer
B
information & find
the date for
demonstration

Book in UL Demo machine schedule CSD that was

assign by HQ
Assign to Driver
setting machine at
End site
Schedule
Check Demo (1)
Machine Book in UL Specialist Scdule
schedule Schedule

C
Need more information

Pre-sale Check Machine

Fill information in Demonstration that return to store
Check all data
Pre-sale Document in form.
Demonstration

Pass

Car request
Fill information in Document Email to confirm Book specialist Book machine in
Car request schedule schedule in Excel schedule

A Bring Demo
goods that
Create prepare by
Request CSD in
Sign to approve Demonstration engineer into car
Exact
Goods borrowing

Send demo unit to

site
Demonstration
Goods (Green Prepare Prepare & QC
Color) borrowing-goods machine before
B B
for CSD demonstration
B

Standby at Work at
C
customer’s site customer’s site HQ Plan CSD for
support request.
Phase