CHAPTER 1: INTRODUCTION TO HUMAN

RESOURCE MANAGEMENT
What is Human Resource Management?

Human Resource Management is the development and implementation of systems in an

organization for attracting, developing and retaining a high-performing workforce.

Functions of the HR department:

i. Employment
ii. Training and development
iii. Payment/ Reward system
iv. Health and safety
v. Employment services/ welfare
vi. Productivity improvement schemes
vii. Industrial relations