CIBER MARKETING

1. What type of company is it?

 Sas
 One-man
 Ltda
 Another Which one? _________________________

2. How many employees does your company have?

 1 - 10
 11- 50
 51 – 200

3. Sector to which it belongs?

 Services
 Commercial
 Industrial
 Other Which one? _________________________

4. Do you have Internet Service for its Operation?

 Yes
 Do not

5. Does your company have social networks?

 Yes
 Do not

6. What or which social networks do you have?

 Facebook
 Twitter
 Instagram
 Youtube
 Another Which one? _________________________

7. How often do you use social networks?

 Everyday
 1 day for half
 2 times per week
 Once a month

8. For what purpose do you use social networks?

 To promote your services and products

 As an integral part of customer service
 For personal use

9. Do you have a Person Assigned to Manage and Manage Social Network Information?

 Yes
 Do not

10. If your answer is YES, who is the person in charge of managing Social Networks?
 Owner
 Person trained to manage social networks
 Employee (assigned role)

11. How important are you to promoting your services and products on social media?

 Very important
 Important
 Less important
 Nothing important

12. Would you invest in the positioning of your services or products through social networks?

 Yes
 Do not

13. Do you know of any company that offers the service of administration and management of
social networks?

 Yes
 Do not