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    Aaron Pastor
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    1) Listening is an important communication skill that allows people to understand verbal and nonverbal messages and have a deeper understanding of what is being said. 2) While being silent is often seen as important for listening, research shows that asking questions and making affirming noises helps ensure actual comprehension and a two-way dialogue. 3) Effective listeners provide suggestions for improvement, make the speaker feel supported, and act as a "trampoline" for ideas rather than just absorbing them like a sponge.

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    1) Listening is an important communication skill that allows people to understand verbal and nonverbal messages and have a deeper understanding of what is being said. 2) While being silent is often seen as important for listening, research shows that asking questions and making affirming noises helps ensure actual comprehension and a two-way dialogue. 3) Effective listeners provide suggestions for improvement, make the speaker feel supported, and act as a "trampoline" for ideas rather than just absorbing them like a sponge.

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    13 views2 pages

    Analysis 1

    Uploaded by

    Aaron Pastor
    1) Listening is an important communication skill that allows people to understand verbal and nonverbal messages and have a deeper understanding of what is being said. 2) While being silent is often seen as important for listening, research shows that asking questions and making affirming noises helps ensure actual comprehension and a two-way dialogue. 3) Effective listeners provide suggestions for improvement, make the speaker feel supported, and act as a "trampoline" for ideas rather than just absorbing them like a sponge.

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    © All Rights Reserved
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    of 2

    EFFECTIVE SPEECH COMMUNICATION

    Section 7

    Pastor, Aaron Richard L. May 04, 2020


    Prof. Mai G. Reyes Formative Assessment

    What Great Listeners Actually Do


    1st Analysis Paper

    Listening is one of the most effective communication devices and a mechanism used to
    interpret, express a meaning and respond to both verbal and nonverbal messages. An effective
    listener would make an individual have a broader and deeper understanding of what the speaker
    is saying. According to the article, there are some beliefs to consider to be an effective listener,
    be silent while others are talking, listening through facial expressions and verbal sounds, and
    being able to repeat what others have said. But there are methods that we can actually do to
    execute the two-way dialog.

    Based on the research conducted by Jack Zenger and Joseph Folkman, being silent while
    listening is not proof that an individual listens and cannot be considered as a great listener,
    because it is stated in the article that the two-way dialog should be implemented for the benefit
    of both parties. Additionally, asking question can guarantee that the listeners is actually listening
    to what the speaker is saying and through this the listener can clarify things. Moreover, to
    become more effective communication is when the speaker feels supported through making little
    noises such as “hmm”, “ok”, etc. and by appropriate approach by the listeners especially to the
    word choice while interacting to the speaker, and reducing the concept of competition. Effective
    listeners were inclined to give suggestions for the improvement and betterment of the speaker
    and to the audience. As the result of the research, it suggests that a good listener needs to be like
    a trampoline rather than just a sponge.

    In general, the article of Jack Zenger and Joseph Folkman is a good example on how to
    become an effective listener. the two authors discussed the difference between the beliefs of
    being effective listener from being a great effective listener. Developing listening skills is a must
    to everyone especially to us students for us to improve ourselves and to reduce the
    misunderstanding that leads to a conflict.

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