SF PLT Admin Center PDF

PUBLIC
Document Version: 1H 2020 – 2020-04-09
Admin Center
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THE BEST RUN

Content
1 Admin Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2 Admin Center UI Versions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2.1 OneAdmin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.2 Next Gen Admin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.3 Admin Center Version Comparison. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3 Enabling Next Gen Admin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4 Permission to Access Admin Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
5 Navigating to the Admin Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
6 Admin Homepage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
7 Admin Alerts (legacy). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
8 Admin Alerts 2.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

8.1 Permissions for Admin Alerts 2.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
8.2 Using Admin Alerts 2.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
8.3 Enabling the Assignment of Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
9 Admin Favorites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
10 Admin Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
10.1 Finding and Opening a Specific Admin Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Finding and Opening an Admin Tool with Next Gen Admin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Finding and Opening an Admin Tool with OneAdmin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Finding and Opening an Admin Tool with Action Search. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
11 Event Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
12 Execution Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
12.1 Monitoring Scheduled Jobs or Integrations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
12.2 Configuring Notifications to Users for Scheduled Jobs and Integrations. . . . . . . . . . . . . . . . . . . . . . . . .30
12.3 Creating Notifications to Logged In User for Scheduled Jobs and Integrations. . . . . . . . . . . . . . . . . . . . .31
13 Integration Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
14 News and Updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
15 Usage Analytics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Admin Center
2 PUBLIC Content
16 Release Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
17 Reports Tile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
18 Resources and Materials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
19 Upgrade Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
19.1 Setting Up Permission Control for Upgrade Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
19.2 Accessing the Upgrade Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Admin Center
Content PUBLIC 3
What's New in Admin Center
A summary of recent changes to this guide.
1H 2020
What's New Description More Info
Added Pre-delivered Integration in You can now monitor the status of Posi Execution Manager [page 28]
Execution Manager tion to Job Requisition integrations in
Pre-delivered Integration tab.
Q4 2019
Admin Alerts 2.0 Added information the Admin Alerts 2.0 Admin Alerts 2.0 [page 17]
tile.
Q3 2019
Updated the Execution Manager Dash Added information about monitoring and Monitoring Scheduled Jobs or Integra
board Information. creating notifications for scheduled jobs
tions [page 29]
and integrations.
Configuring Notifications to Users for
Scheduled Jobs and Integrations [page
30]
Admin Center
4 PUBLIC What's New in Admin Center
Q1 2019 to Q2 2019
No changes. There were no changes to the guide at N/A

this time.
Q4 2018
Updated the Reports topic. A note is added to clarify the difference Reports Tile [page 39]
between the two logon reports on Admin

homepage and Ad Hoc Reports.
Admin Center
What's New in Admin Center PUBLIC 5
1 Admin Center
Admin Center is the central access point to a wide range of administrative features and tools that you can use to
configure and maintain the SuccessFactors application. You can also monitor overall system health and manage
cross-suite and third-party integrations.
As a system administrator for any part of your SAP SuccessFactors system, the Admin Center gives you easy
access to the tools you need.
Admin Center
6 PUBLIC Admin Center
2 Admin Center UI Versions
The version of Admin Center that you see in your instance is determined by both your company's configuration and
your personal preference.
Available Versions
Admin Center is a universal feature of the SuccessFactors application that is currently available in two versions of
the user interface, called "OneAdmin" and "NextGen Admin." Both versions include standard functionality required
to administer your system. The newer "Next Gen Admin" provides a more modern user experience, based on SAP
Fiori design, and includes additional functionality.
Which Version of Admin Center Do I Have?
All SuccessFactors instances have access to the OneAdmin UI by default. If NextGen Admin is not enabled, you can
only see and use this UI version. OneAdmin is a universal feature and does not need to be enabled or configured.
If NextGen Admin is enabled in your instance, it is the default UI that all administrators see when navigating to the
Admin Center page. However, as an individual user, you can toggle back and forth between the two UIs using the
breadcrumb links Switch back to OneAdmin and Switch back to NextGen Admin. Your personal preference is
remembered from session to session so the UI won't change unless you manually switch from one to the other.
Admin Center
Admin Center UI Versions PUBLIC 7
2.1 OneAdmin
After many years as an optional enhancement, OneAdmin became a universal feature in Q3 2015, replacing the
legacy admin tools page. It is available in all instances and includes all of the essential tools required for
administering the SuccessFactors application.
The OneAdmin UI
Additional Information
Product Versions Available in both Enterprise and Professional Edition
Permission Model Available with both legacy and role-based permission models
Configuration Type Universal
Admin Center
8 PUBLIC Admin Center UI Versions
Key Features ● Admin Tools
● Tool Search
● Admin Favorites
● Release Center
● Upgrade Center
● News & Updates
● Resources & Materials
2.2 Next Gen Admin
Next Gen Admin was introduced in Q2 2015 and is the most recent version of the Admin Center UI. It supports all of
the major functionality present in OneAdmin, as well as an updated user experience and several additional new
features.When enabled, Next Gen Admin does not replace OneAdmin but complements it. Individual administrators
can choose which version they prefer to use.
Admin Center
The Next Gen Admin UI
Additional Information
Product Versions Available in both Enterprise and Professional Edition
Permission Model Available with both legacy and role-based permission models
Configuration Type Opt-In, for both company and user.
Admin Center
10 PUBLIC Admin Center UI Versions
Supported Features ● Admin Homepage
● Admin Tools
● Tool Search
● Admin Favorites
● Release Center
● Upgrade Center
● Execution Manager
● Usage Analytics
● Integration Center
● Event Center
2.3 Admin Center Version Comparison
The following chart summarizes the features available in each version of the Admin Center.
Feature Next Gen Admin OneAdmin
Admin Homepage Yes No
Admin Tools Yes Yes
Tool Search Yes Yes
Admin Favorites Yes Yes
Release Center Yes Yes
Upgrade Center Yes Yes
Integration Center Yes No
Event Center Yes No
Execution Manager Yes No
Usage Analytics Yes No
News & Updates No Yes
Resources & Materials No Yes
Admin Center
3 Enabling Next Gen Admin
Enable the "next gen" version of the admin center in the Upgrade Center.
Prerequisites
Role-based permission is enabled.
Action search is enabled.
You have access to the Upgrade Center.
Context
If do not have access to the Upgrade Center, please contact SuccessFactors to have the "next gen" admin center
enabled in your instance.
Procedure
1. Go to Admin Center Upgrade Center and find the Next Gen Admin upgrade.
2. Follow the on-screen instructions to complete the upgrade.
Admin Center
12 PUBLIC Enabling Next Gen Admin
4 Permission to Access Admin Center
Anyone who has been granted at least one administrative permission can access the Admin Center. That is, anyone
who has permission to access at least one admin tool or admin setting can also access the Admin Center page.
There is no separate permission that controls access to the Admin Center page itself.
Admin Center
Permission to Access Admin Center PUBLIC 13
5 Navigating to the Admin Center
Prerequisites
To access Admin Center, you must be granted at least one administrative permission.
Context
Employees and other users without any administrative permission cannot see Admin Center links in the user
interface or access the Admin Center page.
Procedure
1. Log into the SAP SuccessFactors HXM Suite as a user with at least one administrative permission.
2. Navigate to Admin Center page in one of the following ways:
○ Main navigation menu. Select Admin Center from the main navigation menu, in the header of every page.
○ User options menu. Select Admin Center from the user options menu that appears below your name in
the header of every page.
○ Action search. If the Action Search feature is enabled in your instance, start typing Admin Center in the
global search box in the header of every page and select Admin Center from search results.
Results
You are taken to the Admin Center landing page, from which you can access any administrative feature, tool, or
setting for which you have the relevant permission.
Admin Center
14 PUBLIC Navigating to the Admin Center
6 Admin Homepage
The admin homepage is the entry point to Admin Center in Next Gen Admin. It is a tile-based landing page that
provides quick access to many administrative features and a user experience that is consistent with the SAP Fiori
standards.
As an administrator, you can personalize the admin homepage to suit your individual needs, by adding or removing
tiles.
Tiles on the admin homepage give you quick access to many administrative features. Some tiles enable you to take
action directly on the home page. Others provide a "snapshot view" and link you to another Admin Center feature.
Admin Center
Admin Homepage PUBLIC 15
7 Admin Alerts (legacy)
The Admin Alerts tile alerts you of pending action items in your system, such as stalled workflows, integration
issues, and HR data issues.
If you’re using Next Gen Admin, the Admin Alerts tile is visible to anyone with View or Access Admin Alerts
Tilepermission. It isn’t available in OneAdmin.
 Note
With the introduction of the newer Admin Alerts 2.0 tile, this tile is now considered the "legacy" version.
However, both tiles function independently and visibility of each is controlled separately with different role-
based permission.
Admin Center
16 PUBLIC Admin Alerts (legacy)
8 Admin Alerts 2.0
A next generation of Admin Alerts is now available under the title Admin Alerts 2.0. A separate tile appears for them
in the Admin Center.
The Admin Alerts 2.0 tile is a compact way to see pending action items you track throughout your system. It is used
by the system and/or HR admins to manage data integrity, as well as to ensure that system admins are aware of
certain processes stalling.
The tile displays the alerts that have come up. You can either select the specific alert to display the detail or select
See More to display a list of all the alerts. You can then process them as you need to.
There are several applications where Admin Alerts 2.0 can be used at this time:
● Time Management
● Workflow
● Employee Central (HR Data Issues)
● Time Data Replication
Permissions for Admin Alerts 2.0 [page 17]

To use Admin Alerts 2.0, you require the appropriate permissions.
Using Admin Alerts 2.0 [page 18]

When permissions have been set up as you require, you can use admin alerts to process and correct
various issues.
Enabling the Assignment of Alerts [page 19]

Enable the assignment of alerts once to make it available for all alert types that allow this feature.
8.1 Permissions for Admin Alerts 2.0
To use Admin Alerts 2.0, you require the appropriate permissions.
To assign the permissions needed, go to the Admin Center and choose Configure Permission Roles. Then choose
the role for which you want to assign permissions, select Permissions, scroll to the Admin Alerts permissions, and
activate the following as required:
● Access Admin Alerts

When you have this permission, the Admin Alerts 2.0 tile appears in the Admin Center. However, to see the
actual admin alert types in this tile, you need additional permissions -for example, the relevant Admin Alert
Object Permissions, such as those available for Workflow. When you have all the permissions you need, the
relevant alerts appear in Admin Alerts 2.0 and no longer appear in the Admin Alerts tile.
If you deactivate this permission again, the Admin Alerts 2.0 tile disappears. The admin alert types then appear
in the Admin Alerts tile again.
● Configure Alert Types
Users with this permission can configure different alert types.
Admin Center
Admin Alerts 2.0 PUBLIC 17
 Note
There are some applications that don't use the Admin Alerts UI, but link directly from the Admin Alerts 2.0
tile to their own application UI. This permission is not required for those applications because the
configuration can only be done under Admin Center Manage Data , for object Admin Alert Type
Configuration.
● Trigger Rerun
Only grant this permission to senior admins because the rerun triggers the re-evaluation of all alerts of a
particular alert type.
In addition, some applications, such as Workflow, have permissions specific to alert types for that application.
Please look at the relevant application documentation for details.
See also the Using Role-Based Permissions guide for full information on permissions.
Parent topic: Admin Alerts 2.0 [page 17]
Related Information

8.2 Using Admin Alerts 2.0
When permissions have been set up as you require, you can use admin alerts to process and correct various issues.
Context
The Admin Alerts 2.0 tile in the Admin Center displays warnings that, for example, some dynamic role users are
invalid and require processing.
Procedure
1. First, go to the Admin Center and select the Admin Alerts 2.0 tile.
The tile shows all admin alert types for which you have the required permissions, such as the Invalid Dynamic
Role User.
2. Select the alert type you want to work on.
Admin Center
18 PUBLIC Admin Alerts 2.0
You get to the Admin Alerts detail screen which shows a list of the alerts received for the alert type you
selected. The list shows only active data, but there's a Show also inactive box you can check so that inactive
data also appears.
 Note
There are some applications that don't use the Admin Alerts UI, but link directly from the Admin Alerts 2.0
tile to their own application UI. In this case, refer to the application-specific documentation for more
information on how to process the alerts.
In the case of Invalid Dynamic Role Users, you see a list of those whose users are no longer valid because, for
example, they have left the company.
3. Select the relevant line to view the detailed information for an alert.
4. If you think you can solve the underlying problem for the alert, choose Solve.
Depending on the application the alert type belongs to, you can choose from a range of actions to solve the
issue. For example, you might want to recheck alerts by selecting Recheck from the actions list, if available.
Task overview: Admin Alerts 2.0 [page 17]
Related Information

8.3 Enabling the Assignment of Alerts
Enable the assignment of alerts once to make it available for all alert types that allow this feature.
Context
Distribute workload or find substitution for colleagues on leave by assigning alerts to the relevant person for
processing.
You can assign – and unassign – alerts to yourself or to others.
 Note
Not all applications have this feature. In addition, some applications, such as Workflow, have permissions
specific to alert types for their application. Please take a look at the relevant application documentation for
details.
Admin Center
Admin Alerts 2.0 PUBLIC 19
Procedure
1. Go to Admin Center Manage Data .

2. In the Search field, select Admin Alert Configuration. In the second dropdown, select AdminAlertConfigECode.
3. Choose Take Action Make Correction to get into edit mode.

4. Set the Assignment Feature Enabled field to Yes.
 Note
Leave the Periodic Execution Enabled field set to Yes.
If you change the field to No, then the periodic run which updates the Admin Alerts during the night is set to
inactive. Certain alerts that depend on the nightly periodic run (like stalled workflows, for example) will not
be updated anymore automatically, and thus deliver outdated results.
Results
On the alert type detail screen for Admin Alerts 2.0, you can now see the Assign button, provided that the
application allows this feature.
Task overview: Admin Alerts 2.0 [page 17]
Related Information

Admin Center
20 PUBLIC Admin Alerts 2.0
9 Admin Favorites
As an administrator, you can keep a list of favorites, for quick access to frequently-used tools. Favorites are a
universal feature of the Admin Center and are available in both versions of the Admin Center.
In OneAdmin, your favorites are listed in the My Favorites portlet.
In Next Gen Admin, your favorites appear under the Favorites tab on the Tools tile. You can also view a list of
recently used tools by clicking the Recent tab.
Regardless of which UI you use in Admin Center, your favorites are also displayed on the Admin Favorites tile on the
main SuccessFactors homepage.
Adding and Removing Favorites
To add a favorite In Next Gen Admin, click the See All link on the Tools tile and find the tool. Then, hover the cursor
next to the name of the tool and click the star icon.
To remove a favorite, find the tool on the Tools tile, under the Favorites tab or in the See All view. Then, click the gray
star icon.
Admin Center
Admin Favorites PUBLIC 21
10 Admin Tools
Admin tools include a wide-ranging set of administrative tools and settings that you use to administer your SAP
SuccessFactors instance. The admin tools available to you in Admin Center depend on the SuccessFactors
solutions you are using, the configuration of your instance, and the permissions granted to you or your role. As an
administrator, you can only access the admin tools for which you have the relevant permission.
Related Information
Finding and Opening a Specific Admin Tool [page 22]

Navigating to the Admin Center [page 14]
10.1 Finding and Opening a Specific Admin Tool
Find and open a specific admin tool for which you have the relevant permission.
There are several different ways to access a given admin tool, depending on the UI version you are using and the
search features enabled in your instance.
 Tip
For the best possible user experience, we recommend that you use the Next Gen Admin UI with Action Search.
You can use the action search to navigate directly to a given admin tool from any page in the application.
If the action search is not available in your instance, you can use the tool search in Admin Center.
Finding and Opening an Admin Tool with Next Gen Admin [page 23]
Use the tool search on the next-gen Admin Center homepage to navigate to a specific admin tool.
Finding and Opening an Admin Tool with OneAdmin [page 24]

Use the tool search on the OneAdmin version of Admin Center to navigate to a specific admin tool.
Finding and Opening an Admin Tool with Action Search [page 25]
Admin Center
22 PUBLIC Admin Tools
10.1.1 Finding and Opening an Admin Tool with Next Gen Admin
Prerequisites
You must have permission to view and access the admin tool you are looking for.
Context
Some admin tools require a specific permission in order to see them in search results or access the page. If you
don't have the relevant permission, you do not see a link to the tool in Admin Center.
Procedure
1. Go to Admin Center.
2. Type the name of the tool or feature you want to open in the tool search box on the Tools tile on the admin
homepage. Search results filter and narrow as you type.
Admin Center
Admin Tools PUBLIC 23
 Note
If you can't find the link you want by searching on the Tools tile itself, you can also click See More to view
and then filter a full list of tools, grouped by solution or type.
3. Select the tool or feature you want to open from the tool search results.
Task overview: Finding and Opening a Specific Admin Tool [page 22]
Related Information

10.1.2 Finding and Opening an Admin Tool with OneAdmin
Use the tool search on the OneAdmin version of Admin Center to navigate to a specific admin tool.
Prerequisites
You must have permission to view and access the admin tool you are looking for.
Context
Some admin tools require a specific permission in order to see them in search results or access the page. If you
don't have the relevant permission, you do not see a link to the tool in Admin Center.
Procedure
1. Go to Admin Center.
2. Type the name of the tool or feature you want to open in the Tool Search box, in the top corner of the page.
Admin Center
 Note
If you can't find the link you want using the Tool Search, you can also use the OneAdmin icons to view links
grouped together by solution and type.
3. Select the tool or feature you want to open from the tool search results.
Related Information
10.1.3 Finding and Opening an Admin Tool with Action Search
Prerequisites
The Action Search feature must be enabled in your instance.
Context
If action search is enabled, you see the phrase Search for actions or people in the search box in the page header, as
shown here:
Admin Center
Admin Tools PUBLIC 25
If this phrase doesn't appear and you can only search for people in the search box, you cannot use action search to
find or open admin tools.
Procedure
1. Place your cursor in the search box in the page header, where it says Search for actions or people.
2. Type the name of the toolyou want to open or the administrative action you want to perform.
 Note
If you can't find the link you want, try navigationg to Admin Center and using the tool search. This search is
limited to administration actions and shows fewer results.
3. Select the tool or feature you want from the action search results.
Related Information
Admin Center
11 Event Center
Event Center enables administrators to view and monitor suite-wide events that occur within the SAP
SuccessFactors HXM Suite, such as job information and employee changes.
You can use the Event Center dashboard to view event details and monitor event status. You can view the number
of events that have occurred in the past twenty-four hours, seven days, or thirty days and whether they resulted in
success or error. In case of error, you can view more details to quickly identify and troubleshoot errors.
The Event Center is an optional feature that is only available with Next Gen Admin. It must be enabled and
configured separately. For more information about the Event Center, please refer to the Event Center
Administration Guide on the SAP Help Portal.
Admin Center
Event Center PUBLIC 27
12 Execution Manager
The Execution Manager Dashboard shows you the status of scheduled jobs and integrations to quickly identify and
troubleshoot errors.
You can view the number of jobs and integrations that have occurred in the past twenty-four hours, seven days, or
thirty days and whether they resulted in success or error.
Execution Manager is included as part of Next Gen Admin. It does not need to be enabled separately, but you do
need to grant the appropriate permissions.
In case of error, you can drill down to find more details to help you troubleshoot the error.
Granting Permission to Access Execution Manager
To view the Execution Manager dashboard or any of the corresponding admin homepage tiles, you need to be
granted permission.
The Read Execution Manager Events permission enables an administrator to access the main dashboard and view
success/fail information. The Read Execution Manager Payload permission enables an administrator to view the
data involved in a particular job or integrations, including user data, to assist in troubleshooting errors.
Scheduled Jobs Tab
You can view the status of recent jobs on the Scheduled Jobs tile on the Admin Center page.
On the Execution Manager page, you can select a time frame and see how many successful or failed jobs occurred
during that timeframe. You can view the exact date and time of execution and other event details, to help you
troubleshoot any errors.
Integration Center Tab
The integration center enables HR business analysts to build, deploy, and monitor simple file-based outbound
integrations. You can build integrations quickly and easily through a guided workflow. Predefined templates are
available and you can also create your own templates.
The Execution Manager shows you the status of custom integrations built in the integration center. You can view
the status of recent outbound integrations on the Integration Center tile on the Admin Center page.
On the Execution Manager page, you can select a timeframe and see how many successful or failed custom
integrations occurred during that timeframe. You can view the exact date and time of execution and other event
details, to help you troubleshoot any errors.
Middleware Integration Tab
You can monitor the status of integration jobs in middlewares like SAP Cloud Platform Integration or Bhoomi
Integrations.
Pre-delivered Integration Tab
You can monitor the status of Position to Job Requisition integrations. This integration syncs user data between
Position and Job Requisition.
Monitoring Scheduled Jobs or Integrations [page 29]
Admin Center
28 PUBLIC Execution Manager
You can monitor the status of a scheduled job or custom integrations build in the Integration Center of your
Instance based and filter them based on their status and time frame.
Configuring Notifications to Users for Scheduled Jobs and Integrations [page 30]
You can configure notification that can be received for a particular state of scheduled jobs or integrations to
internal or external users e-mail. You can create notification from Execution Manager Dashboard.
Creating Notifications to Logged In User for Scheduled Jobs and Integrations [page 31]
You can receive notification for a particular state of scheduled jobs or integrations to your e-mail. You can
create notification from Execution Manager Dashboard.
12.1 Monitoring Scheduled Jobs or Integrations
You can monitor the status of a scheduled job or custom integrations build in the Integration Center of your
Instance based and filter them based on their status and time frame.
Prerequisites
Enable the Read Execution Manager Events and Read Execution Manager Payload permissions.
Procedure
1. Log on to your application.
2. Go to Admin Center Execution Manager Dashboard .

3. Select the tab that you are interested in monitoring. For Example, Integration Center, Scheduled Jobs, Middle
Integrations, or Pre-delivered Integrations.
4. Click MONITOR.
5. Optional: Select the number of days from the Timeframe dropdown, to view the number of jobs, and
integrations that have occurred in the Last 24 hours, Last 7 days, Last 30 days.
 Note
You can also define a date range by selecting Custom Date Range.
6. Optional: Select the Process Definition Identifier.
 Note
Process Definition Identifier can depend on the tab you select. For Example, In Integration Center you can
find Payroll, timesheetGenerated, timesheetSubmitted as identifiers.
7. Optional: Select the Process State.
Admin Center
Execution Manager PUBLIC 29
 Note
Process state can be In Progress, Completed With Warning, Completed With Errors, Completed
Successfully, Failed, and Unknown.
Based on the selection criteria, the data is retrieved for scheduled jobs or integrations.
8. Click the  (Information) icon for the corresponding Scheduled Job or Integrations, to know the summary of a
desired data retrieved.
Summary So Far dialog appears.

9. Click the  (Right arrow) icon next to the Summary So Far column for the corresponding Scheduled Job or
Integration, to further drill down on the data retrieved.
Event Details page opens.

10. Click the link in the Event Description column for an event to know more details.
 Note
To download the event logs, click the  (Download) icon.
Task overview: Execution Manager [page 28]
Related Information
12.2 Configuring Notifications to Users for Scheduled Jobs

and Integrations
You can configure notification that can be received for a particular state of scheduled jobs or integrations to
internal or external users e-mail. You can create notification from Execution Manager Dashboard.
Prerequisites
Admin Center
Procedure
1. Log on to the application.
The Execution Manager page opens.

3. Click MANAGE NOTIFICATION.
4. Select the required tab. Integration Center, Scheduled Job, Middleware Integrations, or Pre-delivered
Integrations tab.
5. Select the status that you want the user to be notified for scheduled jobs or integrations.
 Note
For Middleware Integrations you can select the status for Integrations, PI Integrations and HCI Integrations.
6. Enter the e-mail address of the user to whom you want the notifications to be received.
7. Turn on the switch next to the Email field.
Results
The user whose email ID is entered gets notified whenever the process reaches the selected state.
Related Information

12.3 Creating Notifications to Logged In User for Scheduled

Jobs and Integrations
You can receive notification for a particular state of scheduled jobs or integrations to your e-mail. You can create
notification from Execution Manager Dashboard.
Prerequisites
Admin Center
Context
 Note
The notification is received only to the logged in admin user. To create notification to other user see,
Configuring Notifications to Users for Scheduled Jobs and Integrations in the Related Information topic.
Procedure
1. Log on to the application.
The Execution Manager page opens.

3. Click MANAGE NOTIFICATION.
4. Select the required tab. Integration Center, Scheduled Job, Middleware Integrations, or Pre-delivered
Integrations tab.
5. Click  Create Notifications.
The Create Notification dialog opens.

6. Select the process type.
 Note
This step is applicable only for the Middleware Integrations tab.
7. Select the process state for which you require notifications.

8. Select the process from the Process Definition Name.
9. Click Save.
The status to be notified for a selected process is added in the table below Manage NOTIFICATION page.
Results
You are notified whenever the process reaches the selected state.
Related Information

Admin Center
Admin Center
13 Integration Center
The Integration Center enables HR business analysts to build, run, schedule and monitor simple file-based
outbound integrations. You can build integrations quickly and easily through a guided workflow. Predefined
templates are available and you can also create your own templates.
The Integration Center is an optional feature that is only available with Next Gen Admin. It must be enabled and
configured separately. For more information, please refer to the Integration Center User Guide.
Admin Center
34 PUBLIC Integration Center
14 News and Updates
The News & Updates portlet provides links to resources related to quarterly product updates, such as webinars and
release information. It is only available in OneAdmin.
 Note
This legacy portlet is rarely updated and the content may be out-of-date. For more accurate release
information, use the Release Center feature.
Admin Center
News and Updates PUBLIC 35
15 Usage Analytics
The Usage Analytics dashboard is a tool that provides visibility into the usage and performance data of applications
in the SAP SuccessFactors HXM Suite.
You can query performance and usage data directly from the UI and then view and drill down into the results both
graphically and in table format.
Usage Analytics
Admin Center
36 PUBLIC Usage Analytics
16 Release Center
Release Center is a universal feature of the Admin Center that enables you to view and manage quarterly release
information that is tailored to your instance, directly within the SAP SuccessFactors application.
Release information is critical to the process of administering and optimizing your SAP SuccessFactors system. As
an administrator, you rely on release documentation to understand how each quarterly release will impact your
system and to plan accordingly. But as the SAP SuccessFactors HXM Suite continues to grow and offer more and
more solutions, the sheer volume of change is increasingly difficult to manage.
Release Center is designed to tackle this challenge. Release Center shows you the same content found in our
published release documentation, but only for products and features you have configured in your instance. This
helps you filter out the noise and identify the changes most likely to impact you.
Information Tailored for You
Release Center only shows you information about solutions you have enabled in your system. You can quickly see
Universal or Optional changes relevant to you. You can further filter the available information to focus on one
solution at a time. For example, if you are in the middle of rolling out Employee Central, you may want to start there.
Or if you are a learning administrator, perhaps you only want to view information about Learning.
Getting More Information
In the Release Center, you can view a short Release Highlights video, for a quick overview of what to expect in the
release. For each release item displayed, you can also link to more information when it is available, on the Customer
Community or on the SAP Help Portal.
Tracking Your Work
When you have reviewed the available information about an item and are prepared for the change, you can mark it
as Reviewed and remove it from the list of Remaining items. You can always toggle back and forth between your
Reviewed and Remaining items, or view all items together.
Admin Center
Release Center PUBLIC 37
Release Center
Admin Center
38 PUBLIC Release Center
17 Reports Tile
The Reports tile enables you to run ad hoc reports directly from the admin homepage.
If you are using Next Gen Admin, the Reports tile is visible to anyone with the View or access Reports tile
permission. It is not available in OneAdmin.
The reports available to you on the Reports tile are the same reports that are available to you on the Ad Hoc Reports
tab in the SAP SuccessFactors Reporting module.
 Note
The Login Count report on the Admin homepage counts the number of HTTP connect sessions, which is a close
number to real user login. While the Login report on the Ad Hoc Reports tab in the SuccessFactors Reporting
module represents the real login number, which is more accurate. Please note that there might be slight
difference between the two reports.
Admin Center
Reports Tile PUBLIC 39
18 Resources and Materials
The Resources & Materials portlet provides links to other administrator resources, such as help and tutorials and
the Customer Community. It is only available in OneAdmin.
Admin Center
40 PUBLIC Resources and Materials
19 Upgrade Center
You can use the Upgrade Center to learn about and apply important opt-in upgrades and legal changes.
You can read about each upgrade, view screenshots and videos, and learn about feature prerequisites and
permissions required to perform the upgrade.
If you're interested in an upgrade but not ready to adopt it immediately, you can flag it as saved it for later and share
a link with colleagues to get feedback.
Some updates can be easily undone with one click, directly in Upgrade Center. For upgrades with the Undo option,
you typically have up to 30 days to undo the upgrade.
To access the Upgrade Center:
● In Next Gen Admin, use action search or go to Release Center See More Upgrade Center to access the
Upgrade Center page. You can also scroll through the most important recent upgrades directly on the Release
Center tile.
● In OneAdmin, click the Upgrade Center portlet.
 Note
The Upgrade Center does NOT allow you to perform upgrades that you have not been granted permission to
perform. Although any administrative user can access the Upgrade Center page itself, each individual upgrade
is governed by the appropriate system permissions. If you do not have the appropriate permission, you can
view information about an upgrade, but you cannot use it to enable the feature.
19.1 Setting Up Permission Control for Upgrade Center
If you choose, you can control access to the Upgrade Center using role-based permissions.
Prerequisites
Role-based permissions is enabled in your system.
Context
By default, the Upgrade Center page can be accessed by anyone with access to Admin Center. If you want to
directly control access to Upgrade Center using role-based permissions, you can have that option enabled in
Provisioning.
Admin Center
Upgrade Center PUBLIC 41
 Remember
As a customer, you don't have access to Provisioning. To complete tasks in Provisioning, contact your
implementation partner. If you're no longer working with an implementation partner, contact SAP Cloud
Support.
Procedure
1. In Provisioning, enable the Enable Upgrade Center Permission setting.

2. In role-based permissions, grant Manage Upgrade Center permission to the appropriate role.
Results
Now, only people in a role that has Manage Upgrade Center permission can access the Upgrade Center.
 Note
Having access to the Upgrade Center page does not automatically give people the ability to actually complete
upgrades. Each individual upgrade may require additional permissions.
Related Information
Upgrade Center [page 41]
19.2 Accessing the Upgrade Center
You can access the Upgrade Center in a number of ways, depending on which version of Admin Center you use.
If you are using Next Gen Admin, you can:
● Use action search to access the Upgrade Center directly from the global search box.
● Use admin tool search to access the Upgrade Center from the admin homepage.
● Scroll through the carousel on the Release Center tile and view some of the highlighted optional upgrades.
From options shown on the tile, you can click through the Upgrade Center page.
● Go to the Release Center and then click the Upgrade Center tab.
If you are using OneAdmin, you can:
● Use action search to access the Upgrade Center directly from the global search box.
● Click the Upgrade Center portlet.
Admin Center
42 PUBLIC Upgrade Center
● Go to the Release Center and then click the Upgrade Center tab.
Admin Center
Upgrade Center PUBLIC 43
Important Disclaimers and Legal Information
Hyperlinks
Some links are classified by an icon and/or a mouseover text. These links provide additional information.
About the icons:
● Links with the icon : You are entering a Web site that is not hosted by SAP. By using such links, you agree (unless expressly stated otherwise in your agreements
with SAP) to this:
● The content of the linked-to site is not SAP documentation. You may not infer any product claims against SAP based on this information.
● SAP does not agree or disagree with the content on the linked-to site, nor does SAP warrant the availability and correctness. SAP shall not be liable for any
damages caused by the use of such content unless damages have been caused by SAP's gross negligence or willful misconduct.
● Links with the icon : You are leaving the documentation for that particular SAP product or service and are entering a SAP-hosted Web site. By using such links, you
agree that (unless expressly stated otherwise in your agreements with SAP) you may not infer any product claims against SAP based on this information.
Beta and Other Experimental Features

Experimental features are not part of the officially delivered scope that SAP guarantees for future releases. This means that experimental features may be changed by SAP at
any time for any reason without notice. Experimental features are not for productive use. You may not demonstrate, test, examine, evaluate or otherwise use the
experimental features in a live operating environment or with data that has not been sufficiently backed up.
The purpose of experimental features is to get feedback early on, allowing customers and partners to influence the future product accordingly. By providing your feedback
(e.g. in the SAP Community), you accept that intellectual property rights of the contributions or derivative works shall remain the exclusive property of SAP.
Example Code
Any software coding and/or code snippets are examples. They are not for productive use. The example code is only intended to better explain and visualize the syntax and
phrasing rules. SAP does not warrant the correctness and completeness of the example code. SAP shall not be liable for errors or damages caused by the use of example
code unless damages have been caused by SAP's gross negligence or willful misconduct.
Gender-Related Language
We try not to use gender-specific word forms and formulations. As appropriate for context and readability, SAP may use masculine word forms to refer to all genders.
Videos Hosted on External Platforms

Some videos may point to third-party video hosting platforms. SAP cannot guarantee the future availability of videos stored on these platforms. Furthermore, any
advertisements or other content hosted on these platforms (for example, suggested videos or by navigating to other videos hosted on the same site), are not within the
control or responsibility of SAP.
Admin Center
44 PUBLIC Important Disclaimers and Legal Information
Admin Center
Important Disclaimers and Legal Information PUBLIC 45
www.sap.com/contactsap
© 2020 SAP SE or an SAP affiliate company. All rights reserved.
No part of this publication may be reproduced or transmitted in any form

or for any purpose without the express permission of SAP SE or an SAP
affiliate company. The information contained herein may be changed
without prior notice.
Some software products marketed by SAP SE and its distributors

contain proprietary software components of other software vendors.
National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for

informational purposes only, without representation or warranty of any
kind, and SAP or its affiliated companies shall not be liable for errors or
omissions with respect to the materials. The only warranties for SAP or
SAP affiliate company products and services are those that are set forth
in the express warranty statements accompanying such products and
services, if any. Nothing herein should be construed as constituting an
additional warranty.
SAP and other SAP products and services mentioned herein as well as
their respective logos are trademarks or registered trademarks of SAP
SE (or an SAP affiliate company) in Germany and other countries. All
other product and service names mentioned are the trademarks of their
respective companies.
Please see https://www.sap.com/about/legal/trademark.html for

additional trademark information and notices.
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THE BEST RUN

2 Admin Center UI Versions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

3 Enabling Next Gen Admin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

4 Permission to Access Admin Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

5 Navigating to the Admin Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

7 Admin Alerts (legacy). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

8 Admin Alerts 2.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

11 Event Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

14 News and Updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

18 Resources and Materials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

A summary of recent changes to this guide.

What's New Description More Info

What's New Description More Info

What's New Description More Info

What's New Description More Info

No changes. There were no changes to the guide at N/A

What's New Description More Info

between the two logon reports on Admin

Which Version of Admin Center Do I Have?

Product Versions Available in both Enterprise and Professional Edition

Configuration Type Universal

2.2 Next Gen Admin

Product Versions Available in both Enterprise and Professional Edition

Configuration Type Opt-In, for both company and user.

2.3 Admin Center Version Comparison

Feature Next Gen Admin OneAdmin

Admin Homepage Yes No

Admin Tools Yes Yes

Tool Search Yes Yes

Admin Favorites Yes Yes

Release Center Yes Yes

Upgrade Center Yes Yes

Integration Center Yes No

Event Center Yes No

Execution Manager Yes No

Usage Analytics Yes No

News & Updates No Yes

Resources & Materials No Yes

Role-based permission is enabled.

Action search is enabled.

You have access to the Upgrade Center.

Permissions for Admin Alerts 2.0 [page 17]

Using Admin Alerts 2.0 [page 18]

Enabling the Assignment of Alerts [page 19]

8.1 Permissions for Admin Alerts 2.0

To use Admin Alerts 2.0, you require the appropriate permissions.

● Access Admin Alerts

Parent topic: Admin Alerts 2.0 [page 17]

Using Admin Alerts 2.0 [page 18]

8.2 Using Admin Alerts 2.0

Task overview: Admin Alerts 2.0 [page 17]

Permissions for Admin Alerts 2.0 [page 17]

8.3 Enabling the Assignment of Alerts

You can assign – and unassign – alerts to yourself or to others.

1. Go to Admin Center Manage Data .

3. Choose Take Action Make Correction to get into edit mode.

Leave the Periodic Execution Enabled field set to Yes.

Task overview: Admin Alerts 2.0 [page 17]

Permissions for Admin Alerts 2.0 [page 17]

In OneAdmin, your favorites are listed in the My Favorites portlet.

Adding and Removing Favorites