JACOB GREGORY

jakegregory123@pointloma.edu |  C: 949-441-8705 | San Clemente, CA 92673

Experience

Custom Goods, LLC | Carson, CA  Provided labor to help out with warehouse operations. My role was to unload the
Warehouse Distribution goods out of the trucks and organized them on several different palates where the
05/2020 - 09/2020 forklifts would place them in various parts of the warehouse. In addition, I loaded the
goods on to the designated trucks.

Ritz Carlton | Laguna Niguel, CA  Supported customer needs by providing information and answering questions
Recreation Attendant concerning facility, promotions, events and organizational rules and policies.
05/2019 - 09/2019  Delivered high level of customer service through prompt issue resolution and dynamic
attention to detail.
 Resolved guest concerns or complaints and kept supervisors informed of escalating
situations.
 Served guests with enthusiastic, helpful demeanor to promote positive, memorable
experiences.

Skills

 Rule Follower and on time: Strictly follow guidelines and show
up early for work
 Professional, responsible, and respectful
 Patience with others
 Caring and empathetic: Constantly looking for ways to help
people
 Socially Perceptive: Aware of others reactions and try to
understand why they react as they do
 Strong communication with others: Able to convey information
effectively
 Active Listener: Giving full attention to what other people are
saying, take time to understand the points being made, ask
questions as appropriate, and not interrupt at inappropriate times
 Critical Thinker: Using logic and reasoning to identify the
strengths and weaknesses of alternative solutions, conclusions or
approaches to problems
 Judgment and Decision Maker: Considering the relative costs
and benefits of potential actions to choose the most appropriate
one

Education and Training

Point Loma Nazarene University | San Diego, CA Expected in 2021
Bachelor of Arts in Business Entrepreneurship

Volunteer
- Fed the Homeless in Dana Point Harbor
- Mission work in Tijuana, Mexico

Activities and Interests

- Surfing
- Wake boarding
- Care about the health of myself, others, and for the environment