F/MR/830/01 INDIANA MACHINE TOOLS (MOHALI) Approved by

Issue 01 8/9/2005
Rev 00 Non-Conformity Report MR
Criticality results in
Details of Non-Conformity Disposal of Cocession
(Yes/No)
CAR No ? if
Custo If Cat B
YES appears in
Date NCR No Detected Category Concession? mer Prod Repeat (Rework),
Product Process Cause for NC NC Qty any of 3
by of NC Authority Compl Hold up NC Rework No
criticalities
aint

Note: As per Clause 8.3 of the ISO 9001:2000, on detection of NC, one has to C ategorize the NC either Cat A (Rejection), Cat B (Rework) to fitness for use) or Cat C (Acceptance by
Customer on Concession). In case of Concession, approval by the Concession Authority is mandatory. Similarly in case of REWORK, re-inspection of the reworked product is also imperative. Rejected
product to be excluded from good product through proper identification tag or label. As on alternative, one could declare the NC as fit for alternative use, since this is not being passed on the Customer.
 F/MR/830/01 INDIANA MACHINE TOOLS (MOHALI) Approved by
Issue 01 1/8/2005
Rev 00 REWORK RECORD MR
Rework Qty Post Rework Result Approx Expense on Rework Verification of Rework
Comments of Name & Sig of
Rework External
NC No and Internal Qty Man Machine TPT Over- Total Verifying Ver.Auth
NO & Detailes of Rework Done on the Product Rework Qty Rejected
Nature of NC Rework Accepted hours Hours Expense heads LOSS Authority
Date (Returns)
F/MR/830/01 INDIANA MACHINE TOOLS (MOHALI) Approved by
Issue 01 1/8/2005
Rev 00 Evaluation of Corrective Action MR
INPUTS FOR CAR EVALUATION Month/Week of Evaluation Trend Verification
Result Name &
CAR Parameter for Status before Revised Acceptance Method of Upward or Signature
Product Sample Size
No Evaluation CA Criteria of CA Measurement Downward
F/MR/851/01
INDIANA MACHINE TOOLS MOHALI) Maintained by HODs
01 Mar 2004
Page No 1 of 2
NON CONFORMANCE REPORT

Identification of NC under Clause 8.3.0 of

NC No:___________ Date:_____________
ISO 9001:2000 Standard

Type of Non-Conformance:
(a) Product/Service/Process/Unidentified/Suspect Status Detected By:______________

(b) Deptt/Machine/Customer:________________________________________________
Exact Nature of Non-Conformance (as one sees it):
(c)

Severity of the Non-Conformance (Qty wise) Decision making tool for Corrective Action
(d) Tick (A) (B) (C) (D) (E) (F) (G) (H)
1 mark under
the Square Isolated Repetitive Needs Product Dissatisfie Higher Lower Material
as instance NC Expertise Hold up d Rework MTBF Failure
applicable of NC Customer

(e) Categorise the Non-conformance in one of the following:

(i) Rejection If yes, the what is % of Rejection:_______
Strictly as
per Clause (ii) Rework Please make sure that Reworked product is reinspected.
8.3.0 of ISO
9001:2000 (iii) Concession If yes, then mention the name of person giving
Standard
Concession:__________________from______________
Please Don’t hesitate to record Rework, because this data is meant
REWORK under Clause 8.3.0 to provide feedback on our performance and unseen losses
Details of Work executed for
(a) Rework to remove non-
Conformity of product
Status of Product after the Rework: Fully OK Partially Concession
Revise NC No
(b)
(on Re-Inspection of the Product)
Status of Product
Target Responsi
after Re-inspection of
Date -bility
Product
Why Repeat
Rework
2

Sl No Aspect of loss Hours Cash LossRemarks

(c) Cost of Rework :
(I) Machine Hours

(ii) Power Consumed

Note: Your rough estimation under the
"Cash loss" shall suffice. Intention is to get (iii) Manhours lost
into the habit of appreciating the losses that
we otherwise don’t visualize.

Rev 00 Reviewed by MR Approved by MR

 Note: Your rough estimation under the
F/MR/851/01
INDIANA
"Cash loss" shall suffice. Intention is to get MACHINE TOOLS MOHALI) Maintained by HODs
01 Mar 2004
into the habit of appreciating the losses that
we otherwise don’t visualize.
(iv) Production Lost

Page 2 of 2
CORRECTIVE / PREVENTIVE ACTION: Under clause 8.5.2 and 8.5.3 of ISO 9001:2000 respectively
Initiate Corrective Action for all the NCs falling under any category fallljng under (B) to (H)

3 Root Cause Analysis using WHY WHY theory:

Members of 1 3
Core Analysis
Team 2 4

1st WHY

This conce4pt calls for 2nd WHY

self-grilling wit rept
"WHY" Questions with a
view to find root cause
of the Problem. 3rd WHY
Stopping the Quiz at 1st
or 2nd WHY would only
result in partial solution
to a problem 4th WHY

5th WHY

Sl No Details of the Corrective Action Plan Target Responsibility

(i)
4

(ii)

Verification of Non-Conformance Status:

Verified that Correction Action stated above has been completed as planned and Non
5 Conformity from Product has been / has not been (Strike out one of them) removed.

Verifying Authority Sig & Date

Evaluation of the Corrective Action : Please Refer to for
Verification…………...

Certified that Evaluation of the Corrective Action has been / has not been (Strike out
6 one of them) verifed and found that Corrective Action taken by the Deptt has / has
not (Strike out one of them) proved successful in achieving the int

Signature of Evaluation Person

Action taken by MR for appraising Top Mgt

Name & Signature of MR with Dt

Persual by Internal or Internal Auditor or MD/his Representative:

Rev 00 Reviewed by MR Approved by MR

F/MR/851/01
INDIANA MACHINE TOOLS MOHALI) Maintained by HODs
01 Mar 2004

Name & Sig of Person Auditing Record

Date:

Rev 00 Reviewed by MR Approved by MR

 F/MR/851/01
INDIANA MACHINE TOOLS MOHALI) Maintained by HODs
01 Mar 2004

Revise NC No

Rev 00 Reviewed by MR Approved by MR