Suite 2, Pangaea Office Park,

Great East Road, Lusaka, Zambia

T: +260 211 255037 / 255038
M: +260 963 517404
w: www.hai-alive.co.zm
VAS CLIENT VIST SHEET

Customer Name: Liebherr Zambia Meeting Date: 22nd March , 2018

Ltd
Meeting Location: Liebherr Zambia Meeting Time: 11.00 hrs Hours
Premises,
Kabulonga Lusaka.
Client Attendees 1 Estely Ngandu Hai Attendees 1 James Kondowe
Mwenya
Client Attendees 2 Hai Attendees 2 Mapesho Changala
Client Attendees 3 Hai Attendees 3
Client Attendees 4 Hai Attendees 4

Product Opportunity Office 365 x Sales Phase Enquiry

25 users

Short Description of Customer:

Liebherr in Zambia is a supplier of mining equipment and services, which has been in
operation since 2014 and is a member of the Liebherr Group which is headquartered
in Bulle, Switzerland. It has offices in Lusaka, Kitwe and Kalumbila but mainly
supplies copper and emerald open cast mines in the Copperbelt region of Zambia.
Liebherr has been a subscriber of Hai Telecommunicatons' internet services since
2017 and is thus far satisfied with the connection.
Meeting Agenda:
- Give salutations and exchange pleasantries
- Get short background of Customer's organization
- Get customer feedback regards Hai Telecommunicaton's services
- Introduce Office 365 as a product and then elaborate as to how it will benefit
the customer
- Inquire if customer has any questions or queries about Office 365 and if so,
answer them adequately and lastly,
- Get customer referrals in order to grow client base

What value will you deliver: Office 365 x 25 pieces.

Meeting out come: The customer was pleased with the presentation and requested for
a proposal and quotation, which will then be forwarded to the headquarters for
consideration.

Follow up action: The requested for proposal and quotation has already been sent and
a follow up call will be made in early May to inquire about the headquarters' decision.