e-Government and

e-Governance
The Government
Who are they?
Where are they?
What are their roles?
The Government

A government is the system or group of people

governing an organized community, often a
state.

Formally, a government normally consists of

legislature, executive, and judiciary.
Government is a means by which organizational
policies are enforced, as well as a mechanism
for determining policy.
What should the government provide?
What should the government provide?
One by one, give your ideas.
Government Mandate
The government should provide certain benefits to their citizens.
Government Mandate
The government should provide certain benefits to their citizens.
1. Enacting & Implementing Laws
2. Tax Collection
3. Security
4. Law and Order
5. National Defense
6. Poverty Eradication
7. Social Development
8. Enhancing balanced Economic Development
9. Promote Transparency Accountability and Democracy
10. Better Service to public, efficient and cost effective
How it was implemented?
Manual operation or traditional operation of governance
How it was implemented?
Is technology the key?
What is e-Government and e-governance
• e-Government implies the implementation / application of
information and communication technology to improve government
activities and process
• e-Governance governing or administering a country/state or
organization, with the help of information and communication
technology.
Why E-Government?
Use of information and communications
technologies radically transform how
the government delivers services to
citizens.
• transform how Government interacts with citizens
• transform how citizens interact with Government
Why E-governance?
E-governance delivers SMART government
• S-Simple
• M-Moral
• A-Accessible
• RT-Responsive Government
Distinctions
• e-Government is a system whereas e-Governance is a functionality.
• e-Government means the application of ICT in government
operations, as a tool to make better government while;
• e-Governance, on the other hand, implies the use of ICT in
transforming and supporting functions and structures of the system.
Four type of services in e-Governance
• Government to Citizen (G2C)
• Government to Business (G2B)
• Government to Government (G2G)
• Government to Employee (G2E)
Government to Citizen (G2C)
• the government services that are accessed by the familiar
people
• the primary goal of government-to-citizen is to provide
facilities to the citizen. It helps the ordinary people to reduce
the time and cost to conduct a transaction.
• A citizen can have access to the services anytime from
anywhere.
Government to Citizen
Government to Business (G2B)
• the exchange of services / information between Government
and Business organizations
• plays a crucial role in business development. It enhances the
efficiency and quality of communication and transparency
of government projects.

Examples: procurement, updating corporate information,

online meetings, electronic incorporation forms, sending
electronic payments
Government to Business
Government to Government (G2G)
• the interaction between different government department,
organizations, and agencies
• government agencies can share the same database using online
communication. The government departments can work
together.
• The use of ICT can connect all parties and support processes and
activities.

Examples: regulative services, general holidays, public hearing

schedules, issue briefs, notifications
Government to Government
Government to Employees (G2E)
• An internal part of G2G sector.
• provides online facilities to the employees for knowledge
sharing and efficient processing of transactions like applying
for leave, reviewing salary payment record.
• Also provides human resource training and development
Government to Employees
Digital Transformation of the Philippine
Government
E-Government in Action
E-Government in Action
Think about this
• What is a citizen-centric government?
• Why should the government & the public sector practice the need to
shift to digital government?
Video
• https://www.youtube.com/watch?v=wULAZ4zb6Uo
• https://www.youtube.com/watch?v=GTopKTI6jws
References
• https://ictframe.com/what-is-e-governance-what-is-the-type-of-e-
governance/
• https://www.tehrantimes.com/news/432893/E-government-a-new-
opportunity-that-should-be-seized
• https://www.9changes.com/the-future-government-e-governance/