RISK ASSESSMENT

S-RAC004 – Patrol – Internal

Type: Patrol – Internal Risk Assessment No: S-RAC004

Assignment: BFK Crossrail Location: = Charterhouse and Caxton Slab

Assessor: Alfie Cartey Issue Date: 22/04/2020 Issue No: 1

Site Address/Contract: BFK Charterhouse Square, London, EC1M 6EA Review Annually or on change of significant Hazards/Incident

Residual
Initial Potential
Potential for
for Harm
Harm

Risk Rating

Risk Rating
Likelihood

Likelihood
Initial Risk: likely

Impact

Impact
Hazards (potential Who may be Control Measures - Can the hazard be removed?
No result if hazard is
for harm) harmed
realised

• Officers are trained in Conflict Management, are SIA

licensed, CTCS cardholders and are trained in the site
Assignment Instructions and have signed certificate of
understanding
• Patrols to be conducted as per approved routes in the
assignment instructions. Patrol scanning points
Servest
Conflict, Violence, should be used where fitted.
Personnel
Unauthorised Access/ Property Damage, • All officers complete hourly welfare call.
3rd Parties
1 Attack/ Threat/ Theft. 4 4 16 • Where provided, CCTV surveillance. 2 4 8
Client
Intruders Personal Injury/ • Patrols are continued throughout shifts. Make sure
Employees
Threat patrols are changed up in terms of times started and
Visitors
document accordingly.
• Do not engage, evaluate risk element as per conflict
resolution, contact colleagues and/or mobile
supervisor immediately using site phone/radio where
applicable.
• Arrangements for authorised access/egress is

Form H&S: 7.2 Page 1 of 10

 RISK ASSESSMENT
S-RAC004 – Patrol – Internal

managed in liaison with client and officers are aware

of agreed procedures, have received information and
training & follow correct
• Officers must only use reasonable, necessary and
minimum proportionate force to defend themselves if
attacked before escaping.
• Ensuring using S.A.F.E.R at all times (Step back, assess
the situation, find help, evaluate and response)
• If an officer encounters an intruder during a internal
patrol, this must be reported to client management
and Servest control centre immediately. Officers must
observe from a safe distance but not try to tackle the
intruder as this may put life at risk.
• Officers to be observant of anyone who they consider
to be under the influence of alcohol / drugs.
• All Officers have 2-way radio/Device to call for
assistance
• Continual evaluation of local environment.
• Officers must report any health and safety issues to
client management and Servest management.
• Officers are aware of their role in local contingency
plans for all types of incidents.

• Awareness and training in assignment Instructions.

Servest
• Officers are aware of their role in local contingency
Personnel
Personal Injury plans when suspicious packages are discovered.
Public
2 Suspicious Packages Blast Injuries 2 5 10 • Any security concerns, suspicious characters and 1 5 5
Client
Fatality suspect packages are reported immediately following
Employee
correct local site procedure.
Visitors
• Continual Monitoring and evaluation of local
environment.

Form H&S: 7.2 Page 2 of 10

 RISK ASSESSMENT
S-RAC004 – Patrol – Internal

• Officers must patrol using designated walkways.

• Officers must report all health and safety issues (such
as obstructing to traffic routes) to the client and
Servest management as soon as possible to ensure
the buildings / site is a safe environment.
• All defects must be reported without delay.
• Officers must wear suitable and appropriate footwear
3 Trip Hazards All Slip, Trip, Fall 3 5 15 • All Patrols should be undertaken at a walking pace. Do 1 5 5
not run.
• All spillages and leaks must be reported to the client
management for cleaning and where possible 'wet
floor' signage to be deployed.
• Any damage to flooring must be reported to client for
repairs and cordoned off where possible.
• Good housekeeping at all times
• Lone Worker evaluation is completed by supervisor to
ensure adequate controls are put in place
• All Officers have 2-way radio/Device to call for coded
Personal Injury assistance
Failure/delay in • All guards must complete hourly welfare call.
raising alarm in event • Patrols to be conducted as per approved routes in the
Servest
4 Lone Worker on 3 4 12 assignment instructions. Patrol scanning points 2 3 6
Personnel
accident/illness/incid should be used where fitted.
ent • Where available CCTV surveillance
Attack/ Assault • Lone workers to be instructed on summoning for help
in an emergency when any injury requires anything
other than basic treatment (e.g. plaster or dressing for
minor cuts and grazes etc)
• Officers are aware of their role in local contingency
Failure to evacuate
plans for all types of incidents and know how to raise
Failure to administer
Servest the alarm.
5 Emergency First Aid 3 5 15 2 4 8
Personnel • Operational Fire detection and alarm system is
Failure to raise the
installed and is tested weekly
alarm
• Site inductions are completed before work task
Form H&S: 7.2 Page 3 of 10
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S-RAC004 – Patrol – Internal

commences
• Bi-annual fire evacuation drill is conducted
• Adequate fire exits
• Firefighting equipment is available and is maintained
• Emergency signage is in place
• Guards know location of evacuation points and are
trained in any duties they hold in event of fire alarm.
• Guards know location of panic alarms where fitted
and how to operate.
• First Aid facilities, supplies and trained first aiders are
available and on duty in immediate vicinity.
• Continual 2-way Radio communication with office.
• Provision of first aid equipment and first aider is on
site
• Reporting process to report all accidents, incidents
and hazards is in place and is followed. Servest AIRline
system
• Appropriate training in use of equipment & systems
• Training records to be kept up to date
• Equipment is used in a correct manner and in
accordance with manufacturer’s instructions
• Equipment is properly maintained and a record of
maintenance kept
Use of Work • Equipment pre-use checks (to include 2 way radios)
Servest Exposure to radiation
Equipment & Systems are carried out before each shift. Any faults or issues
Personnel Equipment damage or
6 2 3 6 are reported immediately to supervisor following 1 3 3
Visitor failure.
Torch, radios, Door correct site procedure.
3rd Parties Musculoskeletal Injury
Access • Operators manual provided
• All portable electrical equipment is P.A.T tested and
pre-use visual checks are completed.
• Faulty equipment must not be used and reported to
Client Management
• Personal electrical equipment is not permitted on
site.
Form H&S: 7.2 Page 4 of 10
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• All defective lighting to be reported to client

management.
• Officers not to enter any areas with insufficient
lighting, patrols to be suspended in hazardous areas
until lighting is restored.
Servest Personal Injury Slips,
7 Insufficient Lighting 3 4 12 • Operational torches are to be available for use by 2 4 8
Personnel Trip, Falls Collision
Officers during lighting faults / power cuts. Torches
must be left on charge whilst not in use, and tested to
ensure it works before being taken for use.
• All faults with torches must be reported to Servest
Management so replacements can be arranged.
• Officers are trained in Conflict Management, are SIA
licensed, are trained in the site Assignment
Instructions and have signed certificate of
understanding.
• Allowance for adequate rest breaks or changes in task.
• Adequate ongoing supervision of work activity
• Handover duties are known and are completed at the
Servest Theft start and end of each shift.
Failure to follow
personnel Damage • The use of personal devices such as portable
8 instruction/respond 3 3 9 2 2 4
3rd parties Personal Injury gaming consoles and mobile phones are
to or raise alarm
Visitors Intruder prohibited.
• Any concerns about matters relating to Health &
Safety of people or local environment to be reported
immediately to Supervisor without delay
• Failure to follow instruction may result in
Disciplinary
• Officers know not carry out tasks for which they are
not authorised or adequately competent
Local environment Head Injury, Impact, • Officers know to report any issues/defects in
Crush, local work area immediately
Servest
9 Construction work - Fall from Height, 3 5 15 • Adequate lighting, heating, cooling in local work area. 2 2 4
personnel
overhead working, Electrocution, Serious • Personnel must not interfere with any electrical
moving plant & Injury, Fatal Injury equipment.
Form H&S: 7.2 Page 5 of 10
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equipment, • Officers not to enter any areas with insufficient

excavation, lighting, patrols to be suspended in hazardous areas
demolition until lighting is restored or a risk assessment is
Utilities – gas, completed.
electricity. • Operational torches are to be available for use by
Officers during lighting faults / power cuts. Torches
must be left on charge whilst not in use, and tested to
ensure it works before being taken for use
• Good Housekeeping in area always.
• Make safe and report all spillages, potential trip or slip
hazards immediately
• Uniform and protective clothing is provided for all
personnel who are required to work outside.
• Keep to pedestrian routes and transition areas always
• Adhere to all safety signage and site procedures at all
times.
• Reporting process to report all accidents,
incidents and hazards is in place and is
followed. Servest AIRline system.
• Officers are trained in Conflict Management, are SIA
licensed, are trained in the site Assignment
Instructions and have signed certificate of
understanding
• Training records to be kept up to date
Inadequate training,
Servest Personal Injury • Refresher training to be given where needed or when
instruction,
10 Personnel Property damage 3 4 12 the task changes 1 3 3
information &
3rd parties • Adequate supervision of work tasks
supervision
• Guards are SIA trained and licensed
• Officers are aware of their role in local
contingency plans for all types of incidents.
• Officers know to report any issues/defects in
local work area immediately

Form H&S: 7.2 Page 6 of 10

 RISK ASSESSMENT
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• Working hours must allow for suitable breaks and

sufficient days off.
Servest Depression • Work capabilities are to be monitored.
11 Stress 3 3 9 1 3 3
Personnel Anxiety • Opportunities to discuss concerns and difficulties is
available with site supervisor or during management
visits.
• Client induction/ to advise Servest Security of any
hazardous substance being used or stored on premise
when there is reasonable risk to Servest personnel.
Site induction to advise Servest Security of location of
any asbestos/type material found on premises.
• Training & supervision, with individual training record
for all personnel retained for inspection
• Refresher training to be given where needed or when
the job changes
• Eliminate exposure where possible. .Work in well
Exposure to
ventilated area.
hazardous chemicals,
Servest • Avoid local areas where fumes, dust or vapours could
12 Hazardous Chemicals Inhalation of 2 3 6 1 3 3
Personnel be present e.g. grinding, drilling, cutting. WEL’s must
dust/fumes, Burns,
not be exceeded.
Reactions
• Suitable PPE to be worn – gloves, eye protection, work
equipment, respiratory protection.
• Employees with compromised respiratory system e.g.
asthma, bronchitis or suffer from skin disorder or any
other allergic reactions, they must inform supervisor
in order that suitable precautions can be taken
• Health surveillance required if exposure to substances
with H317 or H334 rating is likely
• Hazard Chemicals to be stored at the designated
COSHH store
• Noise exposure (with PPE) must not exceed Daily or
Servest Long/short term loss weekly exposure of 87 dB .Peak sound pressure of 140
13 Noise 2 3 6 1 3 3
Personnel of hearing associated dB. - Supervisor to carry noise monitor.
with working in a • Induction training to cover specific information about
Form H&S: 7.2 Page 7 of 10
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noisy environment. noise and the adverse effects and any actions.
• The induction training shall highlight how operatives
should protect their hearing in general and to be
encouraged to use hearing protection as part of tasks.
• Staff reminded on the need to wear Ear defenders
correctly, to maintain and clean and to report loss,
defect to their line manager.
• Supervisor to ensure that ear defenders are
worn.Health surveillance (hearing checks) for
employees who are likely to be frequently exposed
above the upper exposure action values, or are at risk
for any reason, e.g. they already suffer from hearing
loss or are particularly sensitive to damage.Ear
defenders are selected correctly and at the right
ratingEar defenders are suitable for personnel and
personnel are consulted on type selected
• Manual Handling training
Servest
14 Manual Handling Musculoskeletal Injury 3 4 12 • Correct Manual Handling techniques are 2 3 6
Personnel
followed always

Eye Protection Gloves Dust Mask Hi Vis Hard Hat Safety Shoes Ear protection Overhead
PPE (BS EN 166 F) (BS EN 388 (BS EN 149 - Full Orange (BS EN 397) (BS EN 345) must be worn working signs
2222) FFP3) (BS EN 471 when warning
Impact glasses Class 2) signage Safety Signage
when drilling Where display must be observed
required Long sleeve (BS EN 352 – 1,
2 or 3)

Form H&S: 7.2 Page 8 of 10

 RISK ASSESSMENT
S-RAC004 – Patrol – Internal

Severity / Consequence
L
I 0 1 2 3 4 5
K
E 1 1 2 3 4 5
L 2 2 4 6 8 10
I
H 3 3 6 9 12 15
O
O 4 4 8 12 16 20
D
5 5 10 15 20 25
Key:
Likelihood Severity
1 = Very Unlikely 1 = Minor injury no time off
2 = Unlikely 2 = Significant injury up to 3 days
3 = Likely 3 = Temporary disability > 3 days off
4 = Very Likely 4 = Permanent disability, long term absence
5 = Certain 5 = Death

NB: Red area is high risk and task must be reviewed before operation can continue.

Status Values: 1 - 9 = Low 10 - 15 = Med. 16 - 25 = High

Comments / Actions Required:

The risk can only be kept low when the proposed control measures are in place and adhered to.

Form H&S: 7.2 Page 9 of 10

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Record of Acknowledgement

All employees must sign and date below to acknowledge that they have fully understood the instructions as specified and that they will comply with these instructions whenever
they are carrying out this task. The manager/supervisor must sign to acknowledge that the employee can carry out this duty safely and to the required standard.

Employee Name Pin No Date Employee Signature Manager / Supervisor

Signature

Form H&S: 7.2 Page 10 of 10