Charlie Johnson

Profile
📱
​ ​Charlie_johnson93@hotmail.co.uk 
​ 077311168240

A hardworking and responsible individual with high-quality customer care skills and
experienced in working with members of the public. Consistently gives 100% effort, now
looking for a challenging position within a progressing company, which will facilitate the
development of their skills.

Key Skills

Time management – ​Punctual, able to manage own time effectively

Communication​ ​–​ Able to communicate effectively with customers and colleagues
Team working – ​Works well in a team but can also work on own initiative
Customer service – ​Considerate of customers needs and enjoys helping others
Negotiation​ – ​Capable of effective negotiation. Shows moral courage, openness and honesty
and has a collaborative approach when dealing with others

Employment History

Warehouse Operative -​ ​DHL​ ​November 2017 – on going

To undertake all operational tasks including sorting stock, loading and unloading
vehicles to ensure a smooth operation within the company meeting and exceeding site
and personal KPI's. To ensure​ the safe and efficient receipt, storage and dispatch of all
goods and products to feed business operations and customer demand.

• Take delivery of goods and supplies

• Unloading and loading vans, Checking for damaged or missing items
• Pick and pack and load orders for dispatch
• Ensure that all lifting and manoeuvring of products are carried out in accordance with
manual handling procedures
• Operate in a safe manner complying with all health, safety and environmental
requirements to ensure own and safety of others
• Handle and dispose of any hazardous materials in an appropriate manner
• Keep accurate stock records, carrying out stock counts as and when required
• Input data regarding stock and inventory into a computerised system
• Keep paperwork up to date

Warehouse Assistant - 99p Store 2015 – 2017

• Deliver effective product availability, replenish stock as directed.

• Cleaning of the store to meet Health and Safety requirements.
• Work in a safe manner and comply with the Health, Safety and Environmental
Policies
• Taking delivery of goods, storing them safely and securely
• Loading, packing and wrapping goods for sending out
• Checking for damaged or missing items
 • Moving stock by hand or with machines, keeping stock records

Home Safety Assistant - South Essex Fire Service - July 2013- Dec 2013
Assisting on home visits and offering advice on fire safety, carrying out residential risk
assessments on customers’ homes, identifying and advising on any potential risk of fire
covering areas such as electrical safety, smoking and the use of electric blankets.
Looking for hazards at the various rooms within your home paying particular attention to
areas such as overloaded plug sockets or wires trapped under carpets.
● Know what to do in order to reduce or prevent these risks
● Put together an escape plan in case a fire does break out and ensure you have working
smoke alarms
● Ensure all doors shut correctly

Warehouse operative - Driver Hire - 2012- 2011

Responsible for picking and packing the deliveries, making sure the warehouse was clean and
tidy, this was a part time role working the evenings.

Education

Southend College

CT diploma clait
British Foundation Diploma
British National Diploma
Key skills Maths, Level 1
Key skills English, Level 1

References available on request