.

10-1. The content of the communication is called:

a. a message.

You answered correctly!

10-2. To convert a message into groups of words, symbols, gestures, or sounds that
present ideas or concepts is called:

a. encoding..

You answered correctly!

10-3. Which of the following is not a medium of transmission?

The question was not answered. The correct answer is "d".

10-4. Which of the following is an example of non verbal communication media?

The question was not answered. The correct answer is "d".

10-5. Any communication that conveys a message consisting of words is called:

The question was not answered. The correct answer is "a".

10-6. A certain look or glance is an example of:

The question was not answered. The correct answer is "d".

10-7. Manuals and policy statements are referred to as:

The question was not answered. The correct answer is "c".

10-8. Suggestions for improvements from an employee in the accounting department is an

example of:

The question was not answered. The correct answer is "a".

10-9. When the accounting manager communicates to the purchasing manager the dollars
available for purchases in the current month, this is an example of:.
The question was not answered. The correct answer is "b".

10-10. An informal and unstructured communication channel that cuts across formal
channels of communication is called:

The question was not answered. The correct answer is "d".

10-11. Which of the following is not a potential problem (barrier) to personal

communications?

The question was not answered. The correct answer is "d".

10-12. Which of the following is an example of gender-neutral language?

The question was not answered. The correct answer is "d".

10-13. ______________ is the process by which the receiver interprets the symbols used
by the source of the message by converting them into concepts and ideas.

The question was not answered. The correct answer is "a".

10-14. The _____________ is the individual or group that develops the message to be
communicated to internal and external parties.

The question was not answered. The correct answer is "a".

10-15. Noise is not a problem at which stage of the communication process?

The question was not answered. The correct answer is "d".