ATUL Sharma

Mobile :- +91 9758802578 E-Mail :- atulreal@gmail.com

Process Management ~ Operations Management ~ Team Management ~ Customer Relationship Management.
Career Outline

Insightful experience of 2+ years in the area of operations management, team management, process management,
customer relationship management and sales in e-Governance (FI) and Publication industry. Experience in analysing
business potential, conceptualising and executing strategies to drive sales and achieve desired targets. Proficient at leading
team for running successful process operations, developing SOPs and streamlining workflow. Excellent interpersonal,
communication and organizational skills with demonstrated abilities in team/ crisis/ customer relationship/ cash management.

Career Contour


Financial Information Networks & Operations Ltd. (FINO), Block Coordinator Feb,7 – March,11

Projects :- FI (e-Governance), Remittance and FINO SEVA Location :- Meerut & Bagpat
About Financial Inclusion (FI)

 In India many villages and areas are far away from banking facility and its people are still unbanked due to this they are unable to
participate directly in our economy. To provide unbanked and under-bank people banking facilities, Govt of India started
Financial Inclusion, a part of e-Governance project. In this process Bank select Business Correspondent for these areas and BCs
provide banking facilities.SS

About FINO SEVA

 FINO SEVA is value added services for FINO customers. Where they can get a facility of Mobile Recharge, Railway Reservation
Booking, DTH Recharge and LIC Premium Payment at their door step.

Key Responsibilities
 Hands on experience on Biometric Smart Card- POS platform Based banking “Business correspondent Model” through agents and
merchants model.
 Was a part of launching Micro-Remittance, FINO SEVA, and HDFC ERGO Micro-Insurance etc at my territory.
 Monitoring and executing FI project of OBC Bank and FINO products (SEVA, Insurance and MDM).
 Analyze business potential during setting merchant center and remittance in bank branch.
 Identifying and finalizing Merchants for MDM (Micro Deposit Machine or Mini ATM), FI and Remittance.
 Leading and monitoring a huge team of agents, operators and merchants and motivate and push them to achieve sales targets.
 Liaising with bank managers and resolving backend operational issues.
 Maintain and recording daily MIS and manage cash management system and monthly backend reckon conciliation.

G.R.Bathla publications, Sr. Sales Officer July,08 – Jan,11

Key Responsibilities
 Identify and qualify distributors and retails, driving and Pushing them to achieve maximum sale of products.
 Meet with fucuties of couching institutes and colleges.
 Maintain track record of our supply.

Previous Assignments
 completed my 6 weeks summer training from Timex watches LTD, Noida during my M.B.A. The project assigned to me was
“Acount payable and recievable”.
 eDUCATION

Master of Business Administration (Marketing & HR)

V. B. S. Purvanchal University, U.P. (2008)

Bachelor of Science
CCS university,Meerut (2005)

Personal details

Date of Birth:- 26 November 1984

Languages Known:- English and Hindi
Marital Status:- Merried
Permanent Address:- 282 South Bhopa Road,
New Mandi Muzaffarnagar, U.P.

declaration

I hereby declare that all the above information are true, complete and correct to the best of my knowledge and belief.

Date: -
Place: - (ATUL SHARMA)