MANISH SHARMA

Seeking position as a …
MANGER ADMINISTRATION

 
 
KEY SKILLS AND COMPETENCIES

Professional
 Knowledge of different methods of communication and able to make the most of each of them.
 Ability to identify a subordinates strengths as well as weaknesses.
 Able to deal with high volume workload.
 Proven ability to drive results, continuous improvement, and significant growth.
 Great organizational skills with the ability to prioritize.
 Can work in a team orientated environment.
 Strong supervisory and leadership skill.

Personal
 An outgoing, people oriented individual who is capable of wearing many different hats.
 Strong desire and ability to deliver excellent customer service.
 Always thinking up ways to improve current processes.

Swastik Chemical Ltd. (Current 2017-18)

(Manager Administration)

 Implementing time management strategies to control workload.

 Providing administrative support to senior Directors.
 Administering disciple into an office team.
 Coordinate online Internet and telephone conference calls related to senior management.
 Handled escalated and upset calls, maintained and updated these call reports for senior management
review.
 Welcoming precious visitors to the office.
 Interviewing job applicants.
 Processing new hire employee contracts and documents.
 audit of staff attendance records and time sheets up to date.
 Sending out business letters on behalf of senior management.
 Arranging travel and hotel accommodation for senior managers.
 (Ercon Composites ) (jan.2014 - nov.2016)

(Asst. Manager Administration)

 Carrying out large volumes of filing while retaining a good level of accuracy and efficiency.
 Maintaining an effective administration system.
 Rapidly responding to and resolving any administrative problems.
 Managing related legislative, regulatory and compliance issues.
 Coordinating office procedures.
 Making sure that information is quick and easy to locate.
 Ordering and maintaining office stationery and equipment.
 Offering a warm and friendly welcome to visitors.
 Sorting and distributing incoming post for senior management.
 Updating office manuals and brochures.
 Managing electronic communication for directors.

Sarunda Polymers-nokha (jan.2009-dec.2013)

Sr. Executive Administration

 Liason with Govt Bodies like Railways , Rajasthan Electricity Board, Water Board, Inspector of
Factories, Labour Department, Revenue Department and other Depts etc.
 Coordinate and execute of shipping documents for the subsidiaries.
 Chamber of Commerce of CO. DUTIES AND PAYMENTS.
 Supervise the payment of import duties and other charges.
 Moved out to international locations for Raw material purchase.
 Coordinating with local vendors for various office and equipments purchase.
 Reporting of daily day pull outs to senior management.

Shyam Telelinks Ltd. (Telecommunication Group) (Dec.2004 toSept.2008)

Sr. Executive C.R.M/Admin.

To look after the Sales / CRM department of Bhiwadi Region, which consist of 16 towns

 Executing Companies marketing as well as Customer oriented endeavor ,

 Co-Ordianating between different departments to resolve the customer 's queries and Sales.

 Maintaining and handling of all sets of customers i.e. corporate, Individual , and PCO Segment .

 Point duty is to maintain the standard of company and resolve the Sales Order with in 24 Hrs Time
Frame.
 Pursuance and Preservence of MIS Bhiwadi region and reporting directly to the management .

 Maintaining and leading the force of 10 Sales Persons Executives to maintain and retain the customer
base.

 Prevent the churn and bring burls to the customer face by ensuring service satisfaction to customers.

Systweak India Pvt. Ltd. (I.T. Group)( Feb. 1999 to Nov. 2003)
*Customer Care Executive “ e - sale operations” *

 Creating and maintain Knowledgebase for Customer Sales operation.

 Maintaining Quality Concept Regarding Product and Customer Approach.

 Create a new knowledgebase and Sales support guideline for e-sales support process

 Conceptualizing & implementing strategic plan to generate new customer database through sales
generated inquiries.

 Maintaining quality check and improved support on each support executive


 Achived the sales target by 67% for organisation and on each support executive.

EDUCATION

JAI NARIAN VYAS UNIVERSITY, JODHPUR-RAJASTHAN

Bachelor of Commerce
 
Diploma in Information and System Management
Aptech Ltd. Jodhpur

Sap R/3 Sales and Distribution Functional Module Training

USIPL-DELHI

Personal Data/Information

Date of Birth: 03.03.1977

Civil Status: Married

Nationality: Indian
Languages: English Fluent

Hindi Fluent

Interests: Sport (Tennis), Reading, Computers.

Fasimile: +91 94138-18008

Thanks & Regards

Manish Sharma