TALLER SISTEMAS DE COLAS

DOCENTE ADOLFO LEON

1 The Decision Sciences Department is trying to determine whether to rent a slow or a fast copier. The
department believes that an employee’s time is worth $15 per hour. The slow copier rents for $4 per hour and
it takes an employee an average of 10 minutes to complete copying (exponentially distributed). The fast copier
rents for $15 per hour and it takes an employee an average of 6 minutes to complete copying. An average of 4
employees per hour need to use the copying machine (interarrival times are exponential). Which machine
should the department rent?

2. On a typical Saturday, Red Lobster serves 1,000 customers. The restaurant is open for 12 hours. On
average, 150 customers are present. How long does an average customer spend in the restaurant?

3. Each airline passenger and his or her luggage must be checked to determine whether he or she is carrying
weapons onto the airplane. Suppose that at Gotham City Airport, an average of 10 passengers per minute
arrive (interarrival times are exponential). To check passengers for weapons, the airport must have a
checkpoint consisting of a metal detector and baggage X-ray machine. Whenever a checkpoint is in operation,
two employees are required. A checkpoint can check an average of 12 passengers per minute (the time to
check a passenger is exponential). Under the assumption that the airport has only one checkpoint, answer the
following questions: a What is the probability that a passenger will have to wait before being checked for
weapons? b On the average, how many passengers are waiting in line to enter the checkpoint?
suppose the airline wants to determine how many checkpoints to operate to minimize operating costs and
delay costs over a ten-year period. Assume that the cost of delaying a passenger for 1 hour is $10 and that the
airport is open every day for 16 hours per day. It costs $1 million to purchase, staff, and maintain a metal
detector and baggage X-ray machine for a ten-year period. Finally, assume that each passenger is equally
likely to enter a given checkpoint.

4. Two one-man barber shops sit side by side in Dunkirk Square. Each can hold a maximum of 4 people, and
any potential customer who finds a shop full will not wait for a haircut. Barber 1 charges $11 per haircut and
takes an average of 12 minutes to complete a haircut. Barber 2 charges $5 per haircut and takes an average
of 6 minutes to complete a haircut. An average of 10 potential customers per hour arrive at each barber shop.
Of course, a potential customer becomes an actual customer only if he finds that the shop is not full. Assuming
that interarrival times and haircut times are exponential, which barber will earn more money?