JESUS IS LORD COLLEGES FOUNDATION, INC.

101 Bunlo, Bocaue, Bulacan

College Department

Bachelor of Science in Business Administration

Vision

Become one 0f the most sought-after educational institution for its character-building and competency-based curriculum.

Mission

Educate individuals to become character-driven leaders for nation-building ready for global challenges, by:
a. providing competent and God-fearing faculty, modern facilities and curriculum and instruction that are contemporary and
responsive to the dynamically changing local and international environment;
b. strengthening the commitment, compliance, work ethics, research and productivity, skills and community involvement of
the faculty, staff and students; and
c. promoting quality education that will impart knowledge and instill students with core values.

Program Educational Objectives Mission

a b c
Within 3 to 5 years after graduation, the program expects that the Business
Administration graduates will:
1. Be able to assume supervisory and/or managerial responsibilities within their
organization; √ √ √
2. Identify problems, know where to find knowledge and know how to apply it in
an ethical manner to achieve appropriate solutions; and √ √ √
3. Pursue graduate studies in business and management. √ √ √
 Course Syllabus in BS Business Administration
Semester, SY
I. Course Title: Operations/Production Management (TQM)
Course Code: BM 211
Credit Units: 3 units
Prerequisites: Principles of Management
II. Course Description: The course tackles the nature, scope, functions and importance of production and operations management in
business. It includes discussions on productivity, competitiveness and strategy, forecasting, production system design, process selection and
capacity planning, facilities layout, design of work systems, quality, scheduling and just-in-time manufacturing systems. Cases will also be used to
illustrate and apply the basic production and operations concepts and tools commonly used in business firms.

III. Program Outcomes and Relationships to Program Educational Objectives

Program Objectives Program Educational Objectives
A graduate of the Bachelor of Science in Business Administration program must: 1 2 3
a) Perform the basic functions of management such as planning, organizing, √ √ √
staffing, directing and controlling;
b) Apply the basic concepts that underlie each of the functional areas of business √ √ √
(marketing, finance, human resource management, production and operations
management, information technology, and strategic management) and employ
these concepts in various business situations;
c) Select the proper decision making tools to critically, analytically and creatively √ √ √
solve problems and drive results;
d) Express clearly and communicate effectively with stakeholders both in oral and √ √ √
written forms;
e) Apply information and communication technology (ICT) skills as required by the √ √ √
business environment;
f) Work effectively with other stakeholders and manage conflict in the workplace; √ √ √
g) Organize and lead groups to plan and implement business related activities; √ √ √
h) Demonstrate corporate citizenship and social responsibility; √ √ √
i) Exercise high personal moral and ethical standards; √ √ √
j) Analyze the business environment for strategic direction; √ √ √
k) Innovate business ideas based on emerging industry; √ √ √
l) Manage a strategic business unit for economic sustainability; and √ √ √
m) Conduct business research. √ √ √
IV. Relationship of Course Learning Outcomes (CLOs) to Program Outcomes (POs)

Course Learning Outcomes Program Outcome (PO)

a b c d e f g h i j k l m
At the end of the course, the student should be able to:
CLO1: demonstrate corporate citizenship and social responsibility. √ √ √ √ √ √ √ √ √ √ √ √ √
CLO2: implement the basic functions of management such as planning, organizing, √ √ √ √ √ √ √ √ √ √ √ √ √
staffing, directing, leading and controlling.
CLO3: use information and communication technology (ICT) effectively and √ √ √ √ √ √ √ √ √ √ √ √ √
efficiently.
CLO4: work well with others. √ √ √ √ √ √ √ √ √ √ √ √ √
CLO5: use the proper decision tools to critically, analytically, and creatively solve √ √ √ √ √ √ √ √ √ √ √ √ √
problems and drive results.

V. Course Coverage

CLO Code Link TOPIC TEACHING & ASSESSMENT

Date Wee 1 2 3 4 5 LEARNING METHODS / TARGET
k ACTIVITIES (TLA) TOOLS
1-2 √ √ √ √ √ Introduction, Importance, Tasks, History Lecture Pretest 50% of the
Operations in the Service Sector students shall
The Productivity Challenge Group Discussion Quiz have a rating of
Measuring Productivity at least 75%
Variables in Productivity Multimedia Seatwork
Productivity in the Service Sector Instruction
Productivity computation
Situational
Analysis

Problem solving

Board work
 CLO Code Link TOPIC TEACHING & ASSESSMENT
Date Wee 1 2 3 4 5 LEARNING METHODS / TARGET
k ACTIVITIES (TLA) TOOLS
6 Preliminary examination

VI. Course Requirements

Class standing requirements:

Grading System
Oral Outputs (Presentation, Boardwork) 20%
Quiz, Seatwork 25%
Journal, Case analyses, Researches 25%
Major Exam (Prelim, Midterm, Final) 30%
Total 100%
FINAL Final Grade = 1/3 (PG + MG + FG)

VII. Learning Resources

Online References and Journals

VIII. Class Policies

Attendance:

Academic Honesty:

Prepared by: Evaluated by: Approved by:

Instructor/Professor Department Chairperson Dean

Business Administration College of Accountancy and Business
Administration