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PERANCANGAN KURSUS
COURSE OUTLINE

MAKLUMAT KURSUS (COURSE INFORMATION)

SEMESTER/SESI (SEMESTER/SESSION) : SEMESTER 4 YEAR 2

KOD KURSUS (COURSE CODE) : DBG 4313
NAMA KURSUS (NAME OFCOURSE) : ADMINISTRATIVE STAFF
PERFORMANCE APPRAISAL
BEBAN AKADEMIK PELAJAR (STUDENT ACADEMIC LOAD) :

Kategori Aktiviti Aktiviti Pembelajaran Jumlah Jam/Semester

(Category of Activities)
Pembelajaran
berbantu
(Guided learning)
Pembelajaran kendiri
(Self learning)
Penilaian rasmi
(Formal assessments)
(Learning Activity) (Total Hours/Semester)
Kuliah (Lecture) 25
Tutorial/Amali (Tutorial/Practical) 28
Aktiviti pembelajaran bertumpukan pelajar
3
(Student centered learning activities)
Persediaan untuk tugasan/projek
5
(Preparation for assignments/projects)
Pembelajaran kendiri/ulangkaji
29
(Independent study/revision)
Persediaan bagi penilaian
14
(Preparation for assessment)
Penilaian berterusan
12
(Continuous assessments)
Menduduki peperiksaan akhir
4
(Final examination sitting)
JUMLAH JAM BELAJAR (JJB)
120
TOTAL STUDENT LEARNING TIME (SLT)
JAM KREDIT 3

Kursus Pra-syarat (Pre-Requisite Course) : NONE

Nama Pensyarah (Name of Lecturer) : Lecturer’s Name

Disediakan oleh : Disahkan oleh :

(Prepared by) (Approved by)
Tandatangan : Tandatangan :
(Signature) (Signature)

Nama (Name) : Head of Programme Nama (Name) : Head of Department

Tarikh (Date) : Tarikh (Date) :

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MATLAMAT (GOALS):

At the end of this course students will be able to perform staff appraisal administration effectively.

SINOPSIS (SYNOPSIS):

This course is designed for personal assistant to assist operational managers in conducting effective performance appraisals that help
motivate employees to achieve higher productivity and links to future development. The students will be able to learn several key topics
such as determine the staff appraisal requirements, prepare various appraisal formats, assist in conducting a meaningful performance
appraisal, and manage the records of the appraisal documentations. At the end of this course, the students should have the essential skills
in carry out effective staff appraisals.

HASIL PEMBELAJARAN (LEARNING OUTCOMES):

CLO1. Analyze the requirements of administrative staff performance appraisal and prepare the necessary documents accordingly.
(C4 PLO3)

CLO2. Execute all relevant procedures in conducting administrative staff performance evaluation according to company’s Standard
Operating Procedures (P4 PLO6)

CLO3. Assist and communicate with top management to evaluate the effectiveness of the staff performance appraisal process in review
session. (A2 PLO8)

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JABATAN PERNIAGAAN

ISI KANDUNGAN (CONTENT):

MINGGU KANDUNGAN PENTAKSIRAN

(WEEK) (CONTENT) (ASSESSMENT)
1–2 1.0 IDENTIFY ADMINISTRATIVE STAFF PERFORMANCE APPRAISAL
REQUIREMENTS Theory Test 1
Practical Work
1.1 Determine staff’s confirmation for employment and promotion review date
Final Theory Assessment
1.1.1 Staff’s confirmation for employment and promotion review date Final Practical Assessment
determined according to human resource guidelines and department
standard

1.2 Determine annual performance appraisal for increment and bonus

1.2.1 Annual performance review for increment

and bonus determined according to human resource guidelines and
department standard

1.3 Determine Key Result Areas (KRA) for subordinate

1.3.1 Key Result Areas (KRA) for subordinate determined according to

company’s policies and department action plan

1.4 Determine Key Performance Indicators (KPI) achievement

1.4.1 Key Performance Indicators (KPI) achievement determined according

to company’s policies, human resource guidelines and department
standard

1.5 Determine office practices

1.5.1 Office practices determined according to

company’s Standard Operating Procedures

1.6 Determine performance appraisal workflow

1.6.1 Performance appraisal workflow determined in accordance with

company’s Policies, Department Standard Operating Procedures and
Job Descriptions

3–8 2.0 CONDUCT ADMINISTRATIVE STAFF PERFORMANCE Theory Test 1

APPRAISAL
Assignment
2.1 Prepare performance appraisal documents such as checklist and Practical Work
corrective action form Final Theory Assessment
Final Practical Assessment
2.1.1 Performance appraisal documents such as checklist and corrective
action form prepared according to company’s Standard
Operating Procedures

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2.2 Plan appraisal schedule, interview session and observation on actual

work activities

2.2.1 Appraisal schedule, interview session and

observation on actual work activities
planned according to company’s
Standard Operating Procedures

2.3 Conduct staff performance appraisal

2.3.1 Actual staff performance appraisal

conducted and reviewed according to
schedule

2.4 Analyse staff performance appraisal result

2.4.1 Staff performance appraisal result

analyzed as per office requirement

2.5 Prepare staff performance gap,

causes of gap and action plan

2.5.1 Staff performance gap, causes of gap

and action plan prepared as per
requirements

9 – 12 3.0 ANALYSE STAFF PERFORMANCE APPRAISAL Theory Test 2

Assignment
3.1 Check effectiveness and compliance of performance apparaisal
Practical Work
3.1.1 Effectiveness and compliance of performance appraisal procedure Final Theory Assessment
thoroughly checked according to company’s Standard Operating Final Practical Assessment
Prosedures

3.2 Check accuracy and transparency of

performance evaluation finding
.
3.2.1 Accuracy and transparency of the
performance appraisal finding properly
checked according to company’s
Standard Operating Procedures

3.3 Assess suitability of the recommendation

3.3.1 Suitability of the recommendation

assessed according to company’s
Standard Operating Procedures

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13 - 14 4.0 REPORT STAFF PERFORMANCE Theory Test 2

APPRAISAL PROCESS
Practical Work
4.1 Report office staff performance Final Theory Assessment
evaluation and review process Final Practical Assessment

4 1.1 Office staff performance appraisal

process reported to superior according to
company’s SOP

4.2 Update office staff performance

appraisal

4.2.1 Office staff performance appraisal

record/file updated according to
company’s SOP

4.3 Review record/file

15 STUDY WEEK

16 – 17 FINAL EXAMINATION WEEK

AMALI (PRACTICAL):

1. Prepare related documents

2. Prepare mock interview session
3. Prepare and conduct survey (performance gap)
4. Prepare Action plan

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PENILAIAN (ASSESSMENT):

No Type of Assessment CLO

Continuous Assessment CLO1 (C4, PLO3) CLO2 (P4,PL06) CLO3 (A2,PLO8)
-Theory Test 1 10%
1 -Theory Test 2 10%
-Practical work 20%
-Assignment 20%
Final Examination
2 Theory 10%
Practical 30%
Sub Total 30% 50% 20%
Total 100%
Assessment Specifications Table (AST):

. ASSESSMENT METHODS FOR

COURSEWORK (CA)

PRACTICAL WORK
THEORY TEST 1

THEORY TEST 2

ASSIGNMENT
CLO1

CLO2

CLO3
CONTEXT

C P A 10% 10% 20% 20%

1. IDENTIFY ADMINISTRATIVE STAFF PERFORMANCE

  
APPRAISAL REQUIREMENTS 
2. CONDUCT ADMINISTRATIVE STAFF PERFORMANCE
  
APPRAISAL 

3. ANALYSE STAFF PERFORMANCE APPRAISAL   

4. REPORT STAFF PERFORMANCE APPRAISAL
  
PROCESS
RUJUKAN (REFERENCES):

Main references:
1. National Occupational Skills Standard (NOSS) 2012, FB-02543-C07 Administrative Staff Performance Appraisal, Jabatan
Pembangunan Kemahiran (JPK)

Supporting references:
2. Kurikulum Standard Kolej Vokasional (KSKV).2016, Diploma Kesetiausahaan Pentadbiran (BKP): Pengurusan Akademik Unit
Vokasional BPTV KPM

3. Penilaian Prestasi Konsep & Pelaksanaan 2012. Ab. Aziz Yusof. UUM Press Publication

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KEHADIRAN/PERATURAN SEMASA KULIAH (LECTURE ATTENDANCE/REGULATION):

1. Pelajar mesti hadir tidak kurang dari 90% masa pertemuan yang ditentukan bagi sesuatu kursus.
Students must attend lectures not less than 90% of the contact hours for every course .

2. Pelajar yang tidak memenuhi perkara (1) di atas tidak dibenarkan menghadiri kuliah dan menduduki sebarang bentuk penilaian
selanjutnya. Markah sifar (0) akan diberikan kepada pelajar yang gagal memenuhi perkara (1).
Students who do not fulfill (1) will not be allowed to attend further lectures and sit for any further examination. Zero mark (0) will
be given to students who fail to comply with (1).

3. Pelajar perlu mengikut dan patuh kepada peraturan berpakaian yang berkuatkuasa dan menjaga disiplin diri masing-masing
untuk mengelakkan dari tindakan tatatertib diambil terhadap pelajar.
Students must obey all rules and regulations of the university and must discipline themselves in order to avoid any disciplinary
actions against them.

4. Pelajar perlu mematuhi peraturan keselamatan semasa proses pembelajaran dan pengajaran.
Student must obey safety regulations during learning and teaching process.

MATRIK HASIL PEMBELAJARAN KURSUS DAN HASIL PEMBELAJARAN PROGRAM

(MATRIX OF COURSE LEARNING OUTCOMES AND PROGRAMME LEARNING OUTCOMES )

Dilampirkan (As attached).

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 KOLEJ VOKASIONAL .................
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JABATAN PERNIAGAAN

MATRIK HASIL PEMBELAJARAN KURSUS DAN HASIL PEMBELAJARAN PROGRAM

MATRIX OF COURSE LEARNING OUTCOMES AND PROGRAMME LEARNING OUTCOMES

Kursus: ADMINISTRATIVE STAFF PERFORMANCE APPRAISAL

Kod: DBG 4313

Pematuhan kepada PLO (Compliance to PLO)

Bil. Hasil Pembelajaran Kursus Kaedah Penyampaian Kaedah Pentaksiran (Method
KPI

PLO1

PLO2

PLO3

PLO4

PLO5

PLO6

PLO7

PLO8

PLO9
(No.) (Course Learning Outcomes) (Method of Delivery) of Assessment)

Analyze the requirements of administrative Lectures & Student Test (Theory) 1 & 2
staff performance appraisal and prepare the Centered Learning
1      C4          
necessary documents accordingly. Activities
(C4 PLO3)
Execute all relevant procedures in Lectures, Case Study Assignment & Practical
conducting administrative staff performance & Practical Work
100% students obtain
2 evaluation according to company’s Standard          P4      
50% marks and above
Operating
Procedures (P4 PLO6)
Assist and communicate with top Guided Project Assignment & Practical
management to evaluate the effectiveness Work
3              A2  
of the staff performance appraisal process
in review session. (A2 PLO8)
Jumlah (Total) 30% 50% 20%

Level of Learning Taxonomy

Cognitive Psychomotor Affective
C1 Knowledge P1 Perception A1 Receiving
C2 Comprehension P2 Set A2 Responding
C3 Application P3 Guided Response A3 Valuing
C4 Analysis P4 Mechanism A4 Organising
C5 Synthesis P5 Complex Overt Response A5 Internalising
C6 Evaluation P6 Adaptation
P7 Origination

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JABATAN PERNIAGAAN

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