Professional Documents
Culture Documents
Acar, M., Guo, C. and Saxton, G. (2007), “Managing Effectively In a Network World”, The
Adsule, K., and Berad, R. R. (2014), “Managerial Competencies and its Impact on Job
Agut, S. And Grau, R. (2002), “Managerial Competency Needs and Training Requests: The Case
of the Spanish Tourist Industry”, Human Resource Development Quarterly, 13(1), 31-
52.
Algera, J.A. (1990), “The Job Characteristics Model of Work Motivation Revisited”, In
Kleinbeck, H., Quast, H., Thierry, H. and Hacker, H. (Eds.) Work Motivation, Lawrence
Erlbaum, London.
Alldredge, M. E., and Nilan, K. J. (2000), “3M's Leadership Competency Model: An Internally
Allen, D.G., Shore, L.M. And Griffeth, R.W. (2003), “The Role of Perceived Organisational
Support and Supportive Human Resource Practices in the Turnover Process”, Journal of
Amabile, T. M., and Pillemer, J. (2012), “Perspectives on the Social Psychology of Creativity”,
Amason, A. C., Thompson, K. R., Hochwarter, W. A., And Harrison, A. W. (1995), “Conflict:
24(2), 20-35.
Action-Control: From Cognition To Behavior Heidelberg: 4th Ed., Allyn & Bacon,
Boston, MA.
Anastasi, A. And Urbina, S. (1997), “Psychological Testing”, 7th Ed., Prentice Hall
International, London.
Antonacopoulou, E.P. and Fitz Gerald, L. (1996), “Reframing Competency in Management
Ariely, D. (2010), “You Are What You Measure”, Harvard Business Review, 88(6), 38.
Armstrong, M., (2006), “Performance Management: Key Strategies and Practical Guidelines”,
Arnold, H. J., and Feldman, D. C. (1981), “Social Desirability Response Bias in Self-Report
Ashbaugh, J. L. (2003), “The Hard Case for Soft Skills and Retention”, Healthcare Executive,
18(2), 59-60.
Ashworth, P.D. And Saxton, J. (1990), “On Competence'', Journal of Further and Higher
Athey, T. R., and Orth, M. S. (1999), “Emerging Competencies Methods for the Future”, Human
And Rayr, J. O. (Eds.), Motivation and Achievement, Winston, Washington, DC, 11-39.
Auh, S. And Menguc, B., (2007), “Performance Implications of the Direct and Moderating
Baležentis, A. (2006), “The Research and Analysis of Chief (Head) Capacities in the use of
Baležentis, A. (2008), “Possibilities for Invative Forms and Methods of Teaching in Human
Balram, P. (2008), “Universities: Restructuring and Reform”, Current Science, 94(2), 53-154.
Barber, C. S., & Tietje, B. C. (2004), “Competency Requirements for Managerial Development
Barrick M. R. and Mount, M. K. (1991), “The Big Five Personality Dimensions and Job
Barrick M. R., Mount, M. K. and Judge, T. A. (2001), “Personality and Performance at The
Barrick, M.R., Mount, M.K. and Li, N., (2013), “The Theory of Purposeful Work Behavior: The
Bartol, K. M., & Srivastava, A. (2002), “Encouraging Knowledge Sharing: The Role of
64-76.
Batt, R. (2002), “Managing Customer Services: Human Resource Practices, Quit Rates, and
Becker, B. E., & Huselid, M. A. (2006), “Strategic Human Resources Management: Where do
Becker, B. E., and Huselid, M. A. (1999), “Overview: Strategic Human Resource Management
Bennett, R., & Gabriel, H. (1999), “Organisational Factors and Knowledge Management within
Management, 3(3), 212-225.
Bennis, W., (2000, July), “An Angle on Leadership in a 24/7 World”, In Leaders in Management
A., Göpfert, P., Richter, F., Vardanyan, B., Wilczek, S. (Eds.): "Competence
A., Göpfert, P., Richter, F., Vardanyan, B., Wilczek, S. (Eds.): Competence Development
Berio, G., and Harzallah, M. (2005), “Knowledge Management for Competence Management”,
Berman, J. S., and Kenny, D. A. (1976), “Correlational Bias in Observer Ratings”, Journal of
Black, J.S., Morrison, A., and Gregersen, H., (1999), “Global Explorers: The Next Generation
Blau, P.M. (1964), “Exchange and Power in Social Life”, Wiley, New York.
Bloom, A., (1978), “The Education of Democratic Man: Émile”, Daedalus, 135-153.
Boam, R. And Sparrow, P.R. (1992), “The Rise and Rationale of Competency-Based
Bolding, R. And Gosling, J. (2006), “Leadership Competencies: Time To Change The Tune?”
Bommer, W. H., Johnson, J. L., Rich, G. A., Podsakoff, P. M. and Mackenzie, S. B. (1995), “On
Borman, W., Hanson, M. & Hedge, J. (1997), ‘Personnel Selection’, Annual Review Psychology,
48, 299-337.
Bowden, J.A., (1997), “Competency-Based Education - Neither a Panacea nor a Pariah”, Tend
Bowen, D., Ledford, G. & Nathan, B. (1991), ‘Hiring for the Organization or the Job’, Academy
Boxall, P., & Macky, K. (2009), “Research and theory on High-Performance Work Systems:
Progressing the High Invement Stream”, Human Resource Management Journal, 19, 3–
23.
Boyatzis, R. E. (1982), “The Competent Manager: A Model for Effective Performance”, John
Group: Boston.
Boyatzis, R. E., Goleman, D., and Rhee, K. (2000), “Clustering Competence in Emotional
Boyatzis, R.E. (2006), “Intentional Change Theory from a Complexity Perspective”, Journal of
Boyatzis, R.E., Smith, M. and Blaize, N. (2006), “Sustaining Leadership Effectiveness Through
Coaching and Compassion: It’s T What You Think”, Academy Of Management Learning
Bradley, G.L. and Sparks, B.A. (2002), “Service Locus of Control, its Conceptualization and
58(4), 51-56.
Brandão, H. P., Borges-Andrade, J. E., Puente-Palacios, K., and Laros, J. A. (2012),
Bretz Jr, R. D., Milkovich, G. T., and Read, W. (1992), “The Current State of Performance
Management, 18(2), 321-352.
Brophy, M., And Kiely, T. (2002), “Competencies: A New Sector”, Journal of European
Brown, J. (2002), “Training Needs Assessment: A Must for Developing an Effective Training
Brownell, J., & Goldsmith, M. (2006). Commentary On “Meeting The Competency Needs Of
Administration, The University Of Michigan And In Alliance With The Society Of Human
Brunstein, J. C. (2018), “Implicit and Explicit Motives: In Motivation and Action”, Springer,
Cham, 369-405.
Bryne, B. M. (2009), “Structural Equation Modeling With AMOS: Basic Concepts, Alications,
Bucic, T., & Gudergan, S. P. (2004), “The Impact of Organizational Settings on Creativity and
Burgess, C. (2017), “Managerial Competencies for UK Hotel Financial Controllers: Are They
Burgoyne, J. (1990), “Doubt about Competency”, In Devine, M. (Ed.), The Photo fit Manager,
Burton, R.M. And Obel B. (2005), “Strategic Organizational Diagnosis and Design: The
Busch, P. A., Richards, D., & Dampney, C. N. G. (2001), “Making Tacit Knowledge flows
Cagáňová, D., Šujavá, J., & Čambál, M. (2011), “The Multiculturality Aspects in Knowledge
Campbell, C. H., Ford, P., Rumsey, M. G., Pulakos, E. D., Borman, W. C., Felker, D. B. and
Larson (Eds.), Leadership: The Cutting Edge, Southern Illiis University Press,
Carbondale, 221—246.
Carr, M. (2008), “Can Assessment Unlock and Open the Doors to Resourcefulness and Agency”,
Carr, M., Peters, S., Davis, K., Bartlett, C., Bashford, N., Berry, P., and Smith, Y. (2008), “Key
Learning Competencies across Place and Time”, Kimihia Te Ara Tōtika, Hei Oranga Mō
To Ao.
62(4), 301-312.
Cata, V. M., Darr, W., & Campbell, C. A. (2007), “Performance Appraisal of Behavior ‐Based
83.
Čepienė, A. (2007), “Key Competences for the Education and Training of a Student: Business
and Higher Education”, Vocational Training: Studies and Realities, 13, 48-65.
Chaardenburgh, Van A. and Beek, Van L. (1998), “Competentiemanagement Binnen De
Chandler, L.V. (1979), “The Monetary-Financial System”, Harper & Row, New York, NY.
and its Reliability and Validity”, Taipei: National Science Council, Taiwan.
Chapman, L. J., & Chapman, J. P. (1969), “Illusory Correlation as an Obstacle to the Use of
Chapman, L. J., And Chapman, J. P. (1967), “Genesis of Popular but Erroneous Psychodiagstic
Science, 42(6), 438-449.
Cheetham, G., & Chivers, G. (1996), “Towards a Holistic Model of Professional Competence”,
Cheetham, G., & Chivers, G. (1998), “The Reflective (And Competent) Practitioner: A Model of
276.
Chen, A. S. Y., Bian, M. D., & Hom, Y. M. (2005), “Taiwan HRD Practitioner Competencies:
Chen, C.J. And Huang J.-W, (2007), “How Organizational Climate And Structure Affect
Chen, G., & Bliese, P. D. (2002), “The Role of Different Levels of Leadership in Predicting Self-
87, 546–556.
Chen, Y. F., & Tjosd, D. (2006), “Participative Leadership by American and Chinese Managers
Cheng, M., Dainty, A.R.J. and Moore, D.R. (2003), “The Differing Faces of Managerial
537.
Child, (1972), “Organizational Structure, Environment and Performance: The Role of
Chin, W. W. (1998), “The Partial Least Squares Approach to Structural Equation Modelling”, in
Choi, Y. And Lee, D. (2014), “Psychological Capital, Big Five Traits, and Employee
Chung- Herrera, B. G., Enz, C. A. and Lankau, M. J. (2003), “Grooming Future Hospitality
Church, A. H., & Rotolo, C. T. (2013), “How are Top Companies Assessing their High-
Chusmir, L. H. (1986), “Personalized Vs. Socialized Power Needs among Working Men and
Clarke, T., Chelliah, J., and Pattinson, E. (2018), “National Innovation Systems in the Asia
119-143.
Cleveland, J.N., Murphy, K.R and Williams, R.E. (1989), “Multiple Uses of Performance
Cockerill, T. (1989), “The Kind of Competence for Rapid Change”, Personnel Management,
September, 52-56.
Cohen, P., Cohen J., Teresi J., Marchi M., Velez, C.N. (1990), “Problems in the Measurement of
Combs, J., Liu, Y., Hall, A., & Ketchen, D. (2006), “How much do High‐Performance Work
647.
Washington, DC.
Conr, P. E., And Lake, L. L. (1988), “Managing Organizational Change”, Praeger, New York,
36.
Cooper, D. R & Schindler, P., S (2008), “Business Research Methods”, Tata Mcgraw Hills, New
York.
Copeman, G. (1971), “The Chief Executive and Business Growth”, Leviathan House, London.
Costa Jr, P. T., & Mccrae, R. R. (1990), “Personality Disorders and the Five-Factor Model of
Costa Jr, P. T., & Mccrae, R. R. (1992), “Neo Personality Inventory–Revised (Neo-Pi-R) and
Cotton, J. L., Lrath, D. A., Froggatt, K. L., Lengnick-Hall, M. L. and Jennings, K. R., (1988),
Cox, C. J. And Cooper, C. L. (1988), “High Flyers: An Anatomy of Managerial Success”, Basil
Cox, T. And Ferguson, E. (1994), “Measurement of the Subjective Work Environment”, Work
Crowne, D. P., & Marlowe, D. (1960), “A New Scale of Social Desirability Independent of
Cullen, J. B. and Perrewe, P. L., (1982), “Decision Making Configurations: An Alternative to the
Cummings, A., and Oldham, G. R. (1997), “Enhancing Creativity: Managing Work Contexts for
Funded by the Department Of Education Science and Training and Australian Education,
Daft, R. L. (1989), “Organization Theory and Design”, 3rd Ed., St. Paul: West, 185-186.
Botswana.
De Clercq, S., Fontaine, J. R., & Anseel, F. (2008), “In Search of a Comprehensive Value Model
Psychology, 142(3), 277-302.
Deal, T. E., & Kennedy, A. A. (1982), “Corporate Cultures: The Rites and Rituals of
Delong, J. B., & Summers, L. H. (2001), “The 'New Economy': Background, Historical
Denton, K. D. (1997), “The Heart of the Beast: Acquiring and Redistributing Power in Modern
Detmer, D. E., and Ford, J. (2001), “Educating Leaders for Healthcare”, Clinician in
Devkar, G. A., & Kalidindi, S. N. (2013), “Modeling and Assessment of Competencies in Urban
Local Bodies for implementing PPP Projects”, Built Environment Project and Asset
Dewar, R., & Werbel, J. (1979), “Universalistic and Contingency Predictions of Employee
Dipboye, R. L., and Flanagan, M. F. (1979), “Research Settings in Industrial and Organizational
Psychology: Are Findings in the Field More Generalizable than in the Laboratory?”
New York.
Dorfman, P. W., Stephan, W. G., & Loveland, J. (1986), “Performance Appraisal Behaviors:
597.
Drucker, P. (1985), “Innovation and Entrepreneurship Practice and Principles”, Harper And Row
Dubois, D.D. (Ed.) (1998), “Preface”, The Competency Casebook: Twelve Studies in
21(11), 56 – 59.
102.
Edwards, A.L. (1953), “The Relationship between the Judged Desirability of a Trait and the
Elliot, Andrew J. and Dweck, Carol S. (Ed), (2005), “Handbook of Competence and Motivation”,
Erez, M., Rim, Y., & Keider. I. (1986), “The Two Sides of the Tactics of Influence: Agent Vs.
Ermilova, E., & Afsarmanesh, H. (2006, September), “Competency and Profiling Management
Evermann, J., & Tate, M. (2014), “Comparing Out-of-Sample Predictive Ability of PLS,
Evermann, J., & Tate, M. (2016), “Assessing the Predictive Performance of Structural Equation
Evrard, Y., Pras, B. and Roux, E. (1993), "Market: E’Studies and Research in Marketing",
Nathan, Paris.
Fletcher, J. L. (1993), “Patterns of High Performance: Discovering The Ways People Work
Fornell C., and Larcker, D. F. (1981), “Evaluating Structural Model with Unobserved Variables
Fornell, C., And Cha, J., (1994), “Partial Least Squares”, In: Bagozzi, R.P. (Ed.), Advanced
452.
Fulop, L. (2012), “Leadership, Clinician Managers and a thing called ‘Hybridity’”, Journal of
Obvious Question”.
Ganster, D. C., Hennessey, H. W. and Luthans, F. (1983), “Social Desirability Response Effects:
Ganter, B., & Wille, R. (1999), “Formal Concept Analysis: Logical Foundations”.
Garavan, T. N., & Mcguire, D. (2001), “Competencies and Workplace Learning: Some
164.
Garrett, T. C., Buisson, D. H., & Yap, C. M. (2006), “National Culture and R & D and
293-307.
Gartner, W.B. (2001), “Is There an Elephant in Entreprenuership? Blind Assumptions in Theory
Gefen, D., Straub, D., & Boudreau, M. C. (2000), “Structural Equation Modeling and
Information Systems, 4(1), 7.
75-109.
Gilliland, S. W., & Langdon, J. C. (1998), “Creating Performance Management Systems that
209-243.
Systems, 18(1), 185-214.
Psychologist, 48(1), 26-34.
Goleman, D. (1998), “Working with Emotional Intelligence”, Bantam Books, New York.
Goleman, D. (2006), “Social Intelligence: The New Science of Human Relationships”, Bantam
180 – 194.
Gong, Y., Law, K. S., Chang, S., and Xin, K. R. (2009), “Human Resources Management and
Gorter, T. (1994), “Core Competencies: The Bridge between Current Business and Future
Graen, G.B., Scandura, T.A. and Graen, M.R. (1986), “A Field Experimental Test of the
Greene, C. N., And Organ, D. W. (1973), “An Evaluation of Causal Models linking the Received
Gregersen, H. B., Morrison, A. J., & Black, J. S. (1998), “Developing Leaders for the Global
Griffin, M. A., Neal, A., and Parker, S. K. (2007), “A New Model of Work Role Performance:
Griffin, R. W., Welsh, A. and Moorhead, G. (1981), “Perceived Task Characteristics and
665 – 664.
Grossman, H. (1995), “Classroom Behavior Management in a Diverse Society”, 2nd Edition,
Guglieliemi, J. (1979), “Developing the Top-Level Executive for the 1980’s and Beyond”,
Gupta N., and Beehr, T. A. (1982), “A Test of the Correspondence between Self-Reports and
20(1), 1-13.
Hackman, J. R. And Oldham, G. R. (1976), “Motivation through the Design of Work: Test of a
Hage, J. and Aiken, M., (1967), “Relationship of Centralization to Other Structural Properties”,
Hair, J.F., Black, W.C., Babin, B.J., Anderson, R.E. and Tatham, R.L. (2010), “Multivariate
Hair, J.F., Ringle, C.M., Sarstedt, M., (2011), “PLS-SEM: Indeed a Silver Bullet”, Journal of
Hair, J.F., Sarstedt, M., Ringle, and Mena, J.A. (2012), “An Assessment of the Use of Partial
Hall D. J. and Saias M. A. (1980), “Strategy Follows Structure”, Strategic Management Journal,
1(2), 149–63.
London.
Han, J., Chou, P., Chao, M., & Wright, P. M. (2006), “The HR Competencies ‐HR Effectiveness
Michigan and in Alliance with the Society of Human Resources Management, 45(3), 391-
406.
Handy, C. (1989), “The Age of Unreason”, Business Books, London. Pg. 54.
Harrison, D. A., Mclaughlin, M. E., and Coalter, T. M. (1996), “Context, Cognition, and
Hastie, T., Tibshirani, R., and Friedman, J. (2009), “Unsupervised Learning”, in The Elements of
Hatekar, N., and Dongre, A. (2005), “Structural Breaks in India's Growth: Revisiting the Debate
Hau, H., and Thum, M. (2010), “Subprime Crisis and Board (In) Competence: Private
www.Hayresourcesdirect.Haygroup.Com
Heffernan, M. M., & Flood, P. C. (2000), “An Exploration of the Relationships between the
Henseler, J., Ringle, C.M., and Sinkovics, R.R. (2009), “The Use of Partial Least Squares Path
Training, 23(6), 275-286.
Hogan, R. and Hogan, J. (1992), “Hogan Personality Inventory Manual, 2nd Edition”, Hogan
Hogg, B. (1989), “The AMA Competency Programme”, Development Centers: Realizing the
Potential of your Employees through Assessment and Development, London: The Tata-
Hollenbeck, J. R. and Klein, H. J. (1987), “Goal Commitment and the Goal-Setting Process:
33(2), 59-62.
Dutch Civil Service”, The International Journal of Public Sector Management, 13(4),
342-353.
Hong, R. C. (1997), “Ability Transformation: A Rolling Stone Gathers Moss”, Employment and
Hoof, J. V., & Dronkers, J. (1980), “Onderwijs En Arbeidsmarkt (Education and the Labour
Market)”, Deventer.
Hooijberg, R., Hunt, J. G. and Dodge, G. E. (1997), “Leadership Complexity and Development
Horne, M., & Stedman-Jones, D. (2001), “Leadership: The Challenge for All?” Institute Of
Management/DTI, DEMOS, London.
Horney, K. (1937), “The Neurotic Personality of Our Time”, WW Rton & Company, New York.
Horton, S. (2000), “Introduction–The Competency Movement: Its Origins and Impact on the
Hough, L.M. and Ones, D.S. (2001), “The Structure, Measurement, Validity, and use of
Howard, H. (1994), “Why Do People Say Nasty Things About Self-Reports?” Journal of
Hsieh, H.F., and Shannon, S.E. (2005), “Three Approaches to Qualitative Content Analysis”,
Hsieh, Su-Chin, Jui-Shin Lin and Lee Hung-Chun (2012), “Analysis on Literature Review of
Hu, L. T., and Bentler, P. M. (1999), “Cutoff Criteria for Fit Indexes in Covariance Structure
Huber, C. P., Miller, C. C., and Glick, W. H. (1990), “Developing More Encompassing Theories
Hulland, J., (1999), “Use Of Partial Least Squares (PLS) in Strategic Management Research: A
Hume, D. (1940), “The Man and His Science of Man”, Containing Some Unpublished Letters of
Hume, Paris.
Hunter, J. E. (1983), “A Causal Analysis of Cognitive Ability, Job Knowledge, Job Performance,
and Supervisor Ratings”, in Landy, F., Zedeck, S. and Cleveland, J. (Eds.), Performance
Measurement and Theory, Lawrence Erlbaum Associates, Hillsdale, NJ, 257 – 266.
Hunter, J. E. (1986), “Cognitive Ability, Cognitive Aptitudes, Job Knowledge, and Job
Hunter, L. W. and Thatcher, S. M. (2007), “Feeling the Heat: Effects of Stress, Commitment,
and Job Experience on Job Performance”, Academy of Management Journal, 50(4), 953 –
968.
Hurtz, G. M. And Dovan, J. J. (2000), “Personality and Job Performance: The Big Five
400–422.
Igbaria, M., Iivari, J. and Maragahh, H. (1995), “Why Do Individuals Use Computer Techlogy?
Jackson, S. E., Schuler, R. S., & Jiang, K. (2014), “An aspirational framework for strategic
Jacobs, T. O., And Lewis, P. (1992), Leadership Requirements In Stratified Systems, In Phillips,
Jansen, J. J., Van Den Bosch, F. A., & Berda, H. W. (2006), “Exploratory Innovation,
123 – 134.
Jenkins, H. M., and Ward, W. C. (1965), Judgment of Contingency between Responses and
Jiang, K., Lepak, D. P., Hu, J., & Baer, J. C. (2012). How Does Human Resource Management
Jiang, K., Takeuchi, R., & Lepak, D. P. (2013). Where Do We Go From Here? New Perspectives
Johnson, R. E., Tolenti, A. L., Rodopman, O. B. and Cho, E. (2010), “We (Sometimes) Know
That How We Feel: Predicting Job Performance with an Implicit Measure of Trait
Jovaisa, T., & Shaw, S. (1998). “The Savior J General Gebejinru Education. RYNJ and Central
(1), 80-92.
Judge, T. A., Erez, A., Bo, J. E. And Thoreson, C. J. (2003), “The Core Self-Evaluations Scale:
Judge, T. A., Locke, E. A. And Durham, C. C. (1997), “The Dispositional Causes Of Job
188.
Kanfer, R. (1992), “Work Motivation: New Directions in Theory And Research”, in Cooper, C.
Systems, 114 (6), .922-935, Https://Doi.Org/10.1108/IMDS-01-2014-0019.
Karthikeyan And Srivastava, D. K. (2012), The Relationship Between The Five Factors Of
Personality, Individual Job Performance And Its Components In The Indian Corporate
– 55.
Karthikeyan, S., and Srivastava, D.K. (2012). The Relationship Between Core Self-Evaluations,
Katz, D., and Kahn, R. (1966). The Social Psychology Of Organizations. New York: Wiley.
42.
Keats, J. (1970), In Gittings, R. (Ed), The Letters Of John Keats: A Selection, Oxford Unity
Khandwalla, P.N. (1977), The Design Of Organizations, Harcourt Brace Jovavich, New York.
Kim, D. H., (1993), The Link Between Individual And Organizational Learning, Sloan
Kinicki, A. J. And Latack, J. C. (1990), Explication Of The Construct Of Coping With Inuntary
Kipnis, D., Schmidt, S., And Wilkinson, I. (1980). Intra-Organisational Influence Tactics:
Klemp Jr, G. O. (1980). The Assessment Of Occupational Competence'', Report To The National
First/Employment Department.
Ko, S., And Chan, S. C. (2017). Are We In Sync? How Industry Practitioners And Academics
Koenigsfeld, J. P., Perdue, J., Youn, H. And Woods, R. H. (2011). The Changing Face Of
Management, 23(7), 902-922.
Kravetz, D. J. (1997), Building A Job Competency Database: What The Leaders Do, Kravetz
Associates, 1-9.
Kravetz, D. J. (2008), Building A Job Competency Database: What The Leaders Do, Viewed 5
April2014, <Http://Www.Kravetz.Com/Art2/Art2p1.Html
Krizaj, D., Brodnik, A., & Bukovec, B. (2014). A Tool For Measurement Of Invation Newness
125.
Kuchinke, P. K. (1997), Employee Expertise: The Status Of The Theory And Literature,
Kulkarni, U. R., Ravindran, S., & Freeze, R. (2006). A Knowledge Management Success Model:
Kuo, C. M. (2003, Vember), The Construct Of The Professional Ability Index Of Hotel
Lado, A. A., & Wilson, M. C. (1994). Human Resource Systems and Sustained Competitive
699-727.
Lado, A. A., Boyd, N. G., & Hanlon, S. C. (1997). Competition, Cooperation, and the Search For
Lanyon, R.I., And Goodstein, L.D. (1997), Personality Assessment, (3rd Ed.), Wiley, New York.
Paris.
Le Deist, Delamare F., & Winterton, J. (2005), What Is Competence?, Human Resource
Le, Boterf, G. (2001), Engineering Skills, Management 2000, Barcelona Editions, SA.
Leboterf, G. (1998), Evaluer Les Compe´Tences, Quels Jugements? Quels Crite`Res? Quelles.
331.
Lee, C. (1992), The Relations Of Personality And Cognitive Styles On Job And Class
Lee, H. And Choi B. (2003), Knowledge Management Enablers, Processes, And Organizational
Leenders, R. T. A., Van Engelen, J. M., And Kratzer, J. (2003), Virtuality, Communication And
Lefcourt, H. M. (1982), Locus Of Control: Current Trends In Theory And Research, 2nd Ed.
Leggat, Sandra G. And Balding Cathy (2013). Achieving Organisational Competence For
Clinical Leadership: The Role Of High Performance Work Systems. Journal Of Health
Ley, T., & Albert, D. (2003). Identifying Employee Competencies In Dynamic Work Domains:
Education.
Liang, Z., Howard, P. F., & Leggat, S. G. (2017). 360° Management Competency Assessment: Is
233.
Liao, Y. (2007), The Effects Of Knowledge Management Strategy And Organization Structure
Likert, R. L., (1967), New Patterns Of Management, Mcgraw-Hill Book Company, New York.
Lindgren, R., Henfridsson, O. And Schultze, U. (2004), Design Principles For Competence
Liu, D., Chen, X. P., And Yao, X. (2012). From Automy To Creativity: The Critical Role Of
236-263.
Liu, M. C., Chiou, G. Z., & Hu, L. C. (2006), Improving Employment In Formal Education,
Locke, E. A. And Latham, G. P. (1990), A Theory Of Goal Setting And Task Performance,
López S., Peón J. M. And Ordás C. J. (2006) The Organizational Context Of Learning: An
Lounsbury, J.W. And Gibson, L.W. (2002), Personal Style Inventory: A Work-Based Personality
Lucia, A. And Lepsinger, R. (1999), The Art And Science Of Competency Models, Jossey-Bass,
Maccallum, R. C., & Browne, M. W. (1993), The Use Of Causal Indicators In Covariance
Structure Models: Some Practical Issues, Psychological Bulletin, 114 (3), 533–554.
Marketing, 62 (4), . 1-12.
Mahoney, T. A., Jerdee, T. H. And Caroli, S. J., (1965), The Jobs Of Management, Industrial
Mainemelis, C., Boyatzis, R. E., & Kolb, D. A. (2002). Learning Styles And Adaptive Flexibility
Majumdar, S. And Bhattacharya, P. P. (2014), Porter Five Forces Analysis Of The Leading
Management Charter Initiative (1993), Introducing Management Standards, National Forum For
Management Charter Initiative (1994), Introducing Management Standards. National Forum For
Mansfield, B., & Mathews, D. (1985). The Components Of Job Competence. Bristol, Further
Marčinskas, A., Diskienė, D., Stankevičienė, A. (2010), In The Context Of Managerial Expertise
Alied Social Psychology Annual, . 5, Sage, Beverly Hills, CA, . 133 – 154.
Maslow, A. H. (1970), Motivation And Personality, . 2, Harper & Row, New York.
Mathis, R. L. Jackson, John H. (1997). Human Resource Management 8th Ed. New York: West
Publishing Company.
Competency, 2(4),1-20.
Mcclelland, D. C. (1971), Assessing Human Motivation, General Learning Press, New York.
Mcclelland, D. C. (1973), Testing For Competence Rather Than For Intelligence, American
Mcclelland, D. C. (1985), How Motives, Skills, And Values Determine What People Do,
Mcclelland, D. C., & Boyatzis, R. E. (1982). Leadership Motive Pattern And Long-Term
Mcclelland, D. C., And Dailey, C. (1973). Evaluating New Methods Of Measuring The Qualities
Mcclelland, D.C. (1951), Personality, William Sloane Associates, New York, NY.
Mclagan, P. A. (1989), Model For HRD Practice, Training And Development Journal, 43(9), .
49-61
Mclagan, P. A. (1997). Competencies: The Next Generation. Training & Development, 51(5),
40-47.
Meirovich, G., Brender-Ilan Y. And Meirovich A. (2007), Quality Of Hospital Service: The
Melcher, A., (1976), Participation: A Critical Review Of Research Findings, Human Resource
Metz, E.J. (1998): Designing Succession Systems For New Corporate Realities, Human
Miller K, I., And Monge, P. E. (1986), Participation, Satisfaction, And Productivity: A Meta-
Miller, D. And Toulouse, J. M. (1986), Chief Executive Personality And Corporate Strategy And
Press.
Minter, W. (1994), Apartheid's Contras: An Inquiry Into The Roots Of War In Angola And
Requirements For Managing Public Private Partnerships (Ps): The Case Of Infrastructure
Moon, S. M., & Lord, R. G. (2006). Individual Differences In Automatic And Controlled
Moorman, R. H., And Podsakoff, P. M. (1992), A Meta-Analytic Review And Empirical Test Of
117.
Motowildo, S. J., Borman, W. C., & Schmit, M. J. (1997). A Theory Of Individual Differences
Mumford, M. D., Friedrich, T. L., Caughron, J. J. And Byrne, C. L. (2007) Leader Cognition In
(6), 515–43.
Mumford, M. D., Marks, M. A., Connelly, M. S., Zaccaro, S. J. And Reiter-Palmon, R. (2000),
11(1), 87-114.
Mumford, M. D., Zaccaro, S. J., Connelly, M. S., & Marks, M. A. (2000), Leadership Skills:
Mumford, M. D., Zaccaro, S. J., Harding, F. D., Jacobs, T. O. And Fleishman, E. A. (2000),
Leadership Skills For A Changing World: Solving Complex Social Problems, The
Mumford, M.D., Dansereau, F. And Yammari, F. J. (2000), Followers, Motivations, And Levels
Of Analysis: The Case Individualized Leadership, The Leadership Quarterly, 11(3), 313-
340.
Mumford, T.V., Campion, M.A. and Morgeson, F.P., (2007), The Leadership Skills Strataplex:
Quarterly, 18(2), 154-166.
Muratbekova-Touron, M. (2009), Why A Multinational Company Introduces A Competency-
Murphy, K. R. (1989), Is The Relationship Between Cognitive Ability And Job Performance
Murphy, P. R., And Jackson, S. E. (1999), Managing Work-Role Performance: Challenges For
The Changing Nature Of Work Performance, , Jossey-Bass, San Francisco, CA, 325–365.
Nahapiet, J., & Ghoshal, S. (1998). Social Capital, Intellectual Capital, And The Organizational
Nahavandi, A. (2006), The Art And Science Of Leadership, 4th Ed., Prentice-Hall, Uer Saddle
Naka I., Toyama R., And Kon N., (2000), SECI, Ba And Leadership: A Unified Model Of
Naquin, S. S., & Holton III, E. F. (2006). Leadership And Managerial Competency Models: A
Resources, 8(2), 144-165.
Narasimharao (2013), Strategies For Developing Academic Abilities For Corporate Education:
Naseem, K. (2018). Job Stress, Hainess And Life Satisfaction: The Moderating Role Of
National Council For Vocational Qualifications (NCVQ) (1997), Criteria For National
Nishii, L. H., & Wright, P. (2008). Variability At Multiple Levels Of Analysis: Implications For
Strategic Human Resource Management. In D. B. Smith (Ed.), The People Make The
Nishii, L. H., Lepak, D. P., & Schneider, B. (2008). Employee Attributions Of The Why Of HR
Nunnally, J. C., (1978). Psychometric Theory, (2nd Edn), New York: Tata Mcgraw Hill.
Nunnally, J. C., And Bernstein, I. H. (1994), Psychometric Theory, (3rd Ed.), Mcgraw Hill, New
York.
Rdhaug, O., (1993), Human Capital In Organizations: Competence, Training, And Learning,
O'Reilly III, C. A., Chatman, J., & Caldwell, D. F. (1991), “People and Organizational Culture:
Paauwe, J., & Boselie, P. (2003), “Challenging ‘Strategic HRM’and the Relevance of the
Pacevičius, J., Kekytė, J. (2008), “Management Skills: The Analysis of Opportunities and
Page, A. (1993), “Assessing New Product Development Practices and Performance: Establishing
Panagariya, A. (2004, December), “India’s Trade Reform”, India Policy Forum 1(1), Brookings
Parkes, K., Mendham, C. and Von Rabenau, C. (1994), “Social Suort and the Demand Discretion
Model of Job Stress: Tests of Additive and Interactive Effects in Two Samples”, Journal
Parry, S.B. (1996), "The Quest for Competencies", Training, 33(7), 48-56.
Patching, Keith, (2011), “Throw Away that Leadership Competency Model”, Industrial and
Patton, M.Q. (2002), “Qualitative Research and Evaluation Methods”, Thousand Oaks.
Payne, A., Christopher, M., Peck, H. and Clark, M. (1998), “Relationship Marketing For
Oxford, UK.
Pedhazur, E.J. and Schmelkin, L. (1991), “Measurement, Design, and Analysis: An Integrated
Pee, L. G., & Kankanhalli, A. (2016), “Interactions among factors influencing Knowledge
Perrenaud, P. (2000), “10 New Rental for Ensen ˜ Ar”, Artmed Publisher, Portalegre.
Pertusa-Ortega, E. M., Zaragoza-Sáez, P., & Claver-Cortés, E. (2010), “Can Formalization,
Research, 63(3), 310-320.
Pierce, C., (1994), “Executive Competencies, Research Issues, Activities and Responses”,
Pinto, P. R. and Walker, J. W (1978), “A Study of Professional Training and Development Roles
Podsakoff, P. M., and Todor, W. D. (1985), “Relationships between Leader Reward &
Punishment Behavior and Group Processes & Productivity”, Journal of Management, 11,
55–73.
Podsakoff, P.M., Todor, W.D., Grover, R.A. and Huber, V.L., (1984), “Situational Moderators of
Homewood, IL.
Porter, M. E., & Ketels, C. H. (2003), “UK Competitiveness: Moving to the Next Stage, DTI”,
61.
Prahalad, C.K. And Hamel, G. (1990), “The Core Competence of the Corporation”, Harvard
Preskill, H. (1996), “The Use of Critical Incidents to Foster Reflection and Learning in HRD”,
Pulakos, E. D., Arad, S., Dovan, M. A. And Plamondon, K. E. (2000), “Adaptability in the
Research, 8(1), 163-171.
Raineri, A. (2017), “Linking Human Resources Practices with Performance: The Simultaneous
Rainsbury, E., Hodges, D. L., Burchell, B. and Lay, M.C. (2002), “Ranking Workplace
Raven, J. (1984), “Competence in Modern Society: Its Identification, Development and Release”,
Razack, S. S., & Upadhyay, D. (2017), “An Exploratory Study of Performance Management
Technique: A Tool for Qualitative Research”, The Delta Pi Epsilon Journal, 42, 132-153.
Rees, B., & Garnsey, E. (2003), “Analysing Competence: Gender and Identity at
It: An Action Research Project”, Systemic Practice and Action Research, 25(2), 117-135.
Ringle, C. M., Sarstedt, M., & Straub, D. W. (2012), “Editor's Comments: A Critical Look at the
Ringle, C.M., Wende, S., Will, A., (2010), “Finite Mixture Partial Least Squares Analysis:
Methodology and Numerical Examples”, In: Esposito Vinzi, V., Chin, W.W., Henseler,
J., Wang, H. (Eds.), Handbook of Partial Least Squares: Concepts, Methods and
Robbins, S. P. (1990), “Organization Theory: Structure, Design, and Applications”, 3rd Ed.,
and Performance”, American Society for Training and Development, Alexandria, VA.
Rothwell, W., & Wellins, R. (2004), “Putting New Competencies to Work for You”, Training
Rothwell, W.J. (1996), “ASTD Models for Human Performance Improvement”, American
Rotundo, M. And Sackett, P. R. (2002), “The Relative Importance Of Task, Citizenship, And
Rowe, C. (1995) “Clarifying the Use of Competence and Competency Models in Recruitment,
Assessment and Staff Development”, Industrial and Commercial Training, 27(11), 12-17
Ruekert, R. W., & Walker Jr, O. C. (1987), “Interactions between Marketing and R&D
Journal, 8(3), 233-248.
Rutherford, B., Park, J. and Han, S. L. (2011), “Increasing Job Performance and Decreasing
London.
Salancik, G. R., Pfeffer, J., and Kelly, J. P. (1978), “A Contingency Model of Influence in
Sanghi S. (2004), “The Handbook of Competency Mapping”, Response Books, New Delhi.
Sarma, M., (2007), “Index of Financial Inclusion”, Indian Council for Research on International
Sarstedt M. and Ringle, C.M., (2010), “Treating Observed Heterogeneity in PLS Path Modeling:
Sarstedt, M, Becker, J.M., Ringle, C. M. and Schwaiger, M., (2011), “Uncovering and Treating
Sarstedt, M., Hair, J.F., Ringle, C.M., Thiele, K.O. and Gudergan, S.P., (2016). “Estimation
Issues with PLS and CBSEM: Where the Bias Lies”, Journal of Business
Research, 69(10), P. 4002.
Saunders, M., Lewis, P., and Thornhill, A. (2009), “Research Methods for Business Students”,
Schein, E. H. (1976), “Career Development: Theoretical and Practical Issues for Organizations in
Career Planning and Development”, International Labor Office Report, Geneva, 9(48).
Schimann, J.S., Ash, R.A., Battista, M., Carr, L., Eyde, L.D., Hesketh, B., Kehoe, J., Pearlman,
K., Prien, E.P. and Sanchez, J.I. (2000), “The Practice of Competency Modelling”,
Schmidt, F. L., Hunter, J. E., & Outerbridge, A. N. (1986), “Impact of Job Experience and
Ability on Job Knowledge, Work Sample Performance, and Supervisory Ratings of Job
Schmidt, F. L., Hunter, J. E., Outerbridge, A. N. and Trattner, M. H. (1986), “The Economic
Impact of Job Selection Methods on Size, Productivity, and Payroll Costs of the Federal
294.
Schmitt, N. (1994), “Method Bias: The Importance of Theory and Measurement”, Journal of
Schneider, B., Goldstiein, H. W., & Smith, D. B. (1995), “The ASA Framework: An
Schneider, B., Kristof-Brown, A. L., Goldstein, H. W., & Smith, B. D. (1997), “International
Scholtes, (1999), “Performance Appraisal: State of the Art in Practice”, Personnel Psychology,
28(6), 20 -25.
Schriesheim, C. A. (1979), “The Similarity of directed and Group Directed Leader Behavior
Theoretical and Empirical Analysis and Refinement of the Kipnis, Schmidt, and
65(2), 183.
Schroder, H.M. (1989), “Managerial Competence: The Key to Excellence”, Kendall-Hunt, Iowa.
Seate, B. M., Pooe, R. I., & Chimona, R. (2016), “The Relative Importance of Managerial
Management, 14(1), 1-11
Seba, I., Rowley, J., & Delbridge, R. (2012), “Knowledge Sharing in the Dubai Police
Sanghi, S. (2004), ‘The Handbook of Competency Mapping’, Response Books, New Delhi.
Report”, Paper Presented at the Victorian Community Services and Health Industry
Selye, H. (1976), “The Stress of Life”, 2nd Ed., Mcgraw-Hill, New York.
Shadish, W. R. (1993), “Critical Multiplism: A Research Strategy and its Attendant Tactics”,
Shalley, C. E., Zhou, J., & Oldham, G. R. (2004), “The Effects of Personal and Contextual
Management, 30(6), 933-958.
Sheehan, M. (2014), “Human Resource Management and Performance: Evidence from Small
Shmueli, G., Ray, S., Estrada, J.M.V. And Chatla, S.B., (2016), “The Elephant in the Room:
4564.
Simon, H. A. (1960), “The New Science of Management Decision”, Prentice Hall, Englewood
Sims, H. P., Jr. (1979), “Limitations and Extensions to Questionnaires in Leadership Research”,
In J.G. Hunt and L.L. Larson (Eds.), Crosscurrents in Leadership, 202-221, Southern
Sinha, A. and Tejani, S., (2004), “Trend Break in India's GDP Growth Rate: Some
Siriwaiprapan, S. (2000), “The Concept, Practice, and Future of Human Resources Development
253-273.
Skinner, A. (1995), “Perceived Control, Motivation, and Coping”, Sage, Thousand Oaks, CA.
535 – 542.
Smith, J. M. and Parker, G. A. (1976), “The Logic of Asymmetric Contests”, Animal Behavior,
Journal, 5(5), 36-42.
Soderquist, K.E., Papalexandris, A., Ioanu, G. and Prastacos, G. (2010), “From Task-Based to
308-322.
Song, X. M., Xie, J., & Dyer, B. (2000), “Antecedents and Consequences of Marketing
Sonnentag, S., Niessen, C. and Ohly, S. (2004), “Learning at Work: Training and Development”,
Review of Industrial and Organizational Psychology, 210–245, Wiley and Sons, New
York.
Spector, P. E., and Fox, S. (2002), “An Emotion-Centered Model of Untary Work Behavior:
Spector, P.E. (1985), “Higher-Order Need Strength as a Moderator of the Job Scope-Employee
– 127.
Spencer, P. M. (1993), “Brief Symptom Inventory: BSI”, Pearson, Upper Saddle River, NJ.
St. Abraham, S. E., Karns, L. A., Shaw, K., & Mena, M. A. (2001), “Managerial Competencies
Psychology, 53(1), 1-13.
Stahl, M. J. (1986), “Managerial and Technical Motivation: Assessing Needs for Achievement,
Staw, B. M. (1977), “Motivation in Organizations: Toward Synthesis and Redirection”, In Staw,
Chicago, 55-95.
Steyn, Z., & Van Staden, L. J. (2018), “Investigating Selected Self-Management Competencies
Stogdill, R. M. (1974), “Handbook of Leadership: A Survey of the Literature”, Free Press, New
York.
Storey, J. (1992), ‘The Part Played by Senior and Middle Line Managers in the Management of
Straka, G. A. (2005), “Formally, Informally and Self Acquired Competencies Certification Ritual
Sun, L. And Shi, K. (2008), “The Human Resource Competence Studies and the IPMA-HR
Sun, L. Y., Aryee, S., & Law, K. S. (2007), “High-Performance Human Resource Practices,
Talukdar, A. (2015), Integration of Competency Model to Human Resource Systems: Its Impact
Tannenbaum, S.I., Beard, R.L. and Salas, E., (1992), “Team Building and its Influence on Team
153.
37(4), 90 – 96.
Tas, R. F. (1988), “Teaching Future Managers”, The Cornell Hotel and Restaurant
Taylor, J.B., (1961), “What Do Attitude Scales Measure: The Problem of Social Desirability”,
Testa, M. R., and Sipe, L. (2012), “Service-Leadership Competencies for Hospitality and
658.
Journal, 18(4), .741-752.
Tovey, L., (1994). Competency Assessment - A Strategic Approach – Part II, Executive
Townley, B. (1994), “Reframing Human Resource Management: Power, Ethics and the Subject
in the Public Service of Canada”, Report of Joint Initiative Between the Treasury Board
Trichet, F., & Leclère, M. (2003, October), “A Framework for Building Competency-Based
Troy, L. C., Hirunyawipada, T., & Paswan, A. K. (2008), “Cross-Functional Integration and New
Marketing, 72(6), 132-146.
Tsai, W. (2002), “Social Structure of ‘Coopetition’ within a Multiunit Organization:
Science, 13(2), 179-190.
Tu, Z. C. (2006), “Current Main Jobs for Technological- Vocational Education”, 176.
Tubbs, S. L., & Schulz, E. (2006), “Exploring a Taxonomy of Global Leadership Competencies
Tyler, R. (1963), "The Impact of External Testing Programs in the Impact and Improvement of
School Testing Programs”, Ed. Warren Findley, Chicago, IL: University of Chicago
Press.
and Leadership”.
Utz, R. T., & Leonard, L. D. (1975), “The Foundations of Competency Based Education”, Hunt
Vakola, Maria, Soderquist, Klas Eric and Prastacos, Gregory P., (2007), “Competency
28(3/4), 260-275.
York.
Van Dyne, L., Ang, S., & Livermore, D. (2010), “Cultural Intelligence: A Pathway for Leading
Action Cycle”, International Journal of Organization Theory and Behavior, 6(4), 173–
208.
Van Wart, M. (2005), “Dynamics of Leadership in Public Service: Theory and Practice, 2nd
Velde, C. (2004), “The Changing Context of Business Education: Competency Requirements for
Veliu, L., and Manxhari, M. (2017), “The Impact of Managerial Competencies on Business
Vermetten, Y., Lodewijks, J. and Vermunt, J. (1999), “The Role of Personality Traits and Goal
Vinzi, V.E., Chin, W.W., Henseler, J., Wang, H., (2010), “Editorial: Perspectives on Partial
Least Squares”, In Vinzi, V.E., Chin, W.W., Henseler, J., Wang, H. (Eds.), Handbook of
Wakabayashi, M., Graen, G., Graen, M., & Graen, M. (1988). Japanese management progress:
Waldman, D. A. and Spangler, W. D. (1989), “Putting Together the Pieces: A Closer Look at the
Ward, A. (1963), “John Keats: The Making of a Poet”, Secker and Warburg, London.
Wayne, S.J., Shore, L.M. and Liden, R.C. (1997), “Perceived Organizational Support and Leader
40(1), 82–111.
Weber, R.P. (1990), “Basic Content Analysis”, Sage Publications, Newbury Park, CA.
Werbel & Gilliland, (1999), “Directed and Group Directed Leader Behavior Descriptions”,
Academy of Management Journal, 22, 345–355.
Werbel, J. D., & Demarie, S. M. (2005), “Aligning Strategic Human Resource Management and
Werbel, J. D., & Gilliland, S. W. (1999), “Person–Environment Fit in the Selection Process”. In
Westerman, J. W., & Cyr, L. A. (2004), “An Integrative Analysis of Person–Organization Fit
and KPO Industry Differences in ITES Sector in Sri Lanka”, Career Development
2567.
Wilk, S. & Sackett, P. (1996), ‘Longitudinal Analysis of Ability-Job Complexity Fit and Job
Wilk, S. L., & Caelli, P. (2003). Understanding the Determinants of Employer Use of Selection
Wilson, F.M. (2010), “Organizational Behaviour and Work”, Oxford University Press, New
York, NY.
Wofford, J.C., Goodwin, V.L., Daly, P.S. (1999), “Cognitive-Affective Stress Propensity: A
Woolliscroft P., Cagáňová, D., Čambál, M., Šefčíková, M., And Kameva, J. V. (2012), “A
Wright, P. C., & Geroy, G. D. (1992), “Needs Analysis Theory and the Effectiveness of Large-
Scale Government-Sponsored Training Programmes: A Case Study”, Journal of
Management Development, 11(5), 16-27.
Wright, P. M., Gardner, T. M., & Moynihan, L. M. (2003), “The Impact of HR Practices on the
Performance of Business Units”, Human Resource Management Journal, 13(3), 21-36.
Management, 15(2), 251-289.
Yukl, G. and Falbe, C. M. (1990), “Influence Tactics in Upward, Downward, and Lateral
NJ.
Yukl, G., and Tracey, J. B. (1992), “Consequences of Influence Tactics used with Subordinates,
Yukl, G., Falbe, C.M., & Youn, J.Y. (1993), “Patterns of Influence Behavior for Managers”,
Yukl, G., Guinan, P.J., and Sottola, D. (1995), “Influence Tactics used for Different Objectives
with Subordinates, Peers, and Superiors”, Group and Organization Management, 20,
272–296.
Zacca, R., & Dayan, M. (2018), “Linking Managerial Competence to Small Enterprise
Performance within the Dynamic Capability Logic”, Journal of Small Business and
Zaccaro, J., Zheng, Q., Su, L., and Zheng, Lu, (2012), “Reliability and Validity Testing and
Teamwork Competencies and their Research Methodology from the Point of View of
Zaccaro, S. J., Craig, B., and Quinn, J. (1991), “Prior Absenteeism, Supervisory Style, Job
Zander, A., & Forward, J. (1968), “Position in Group, Achievement Motivation, and Group
Zheng, W., Yang, B., & Mclean, G. N. (2010), “Linking Organizational Culture, Structure,
Strategy, and Organizational Effectiveness: Mediating Role of Knowledge
Management”, Journal of Business Research, 63(7), 763-771.
Zhou, J., & Shalley, C. E. (2008), “Expanding the Scope and Impact of Organizational
Creativity Research”, Handbook of Organizational Creativity, 125-147.
Zhu, Y., Chen, I., & Warner, M. (2000), “HRM in Taiwan: An Empirical Case Study”, Human
Resource Management Journal, 10(4), 32-44.
Zyphur, M. J., Bradley, J. C., Landis, R. S., and Thoresen, C. J. (2008), “The Effects of