Archibald, A. and T. Munn-Venn. 2008.

Building resilience: leadership and

accountability. The Conference Board of Canada report.
Ariyani, I., S. Haerani, H. Maupa dan M.I. Taba. 2016. The influence of
organizational culture, work motivation and working climate on the
performance of nurses through job satisfaction, organizational
commitment and organizational citizenship behavior in the private
hospitals in Jakarta, Indonesia. Scientific Research Journal. 4(7): 15-29.
Baah, K.D. 2015. Resilient leadership: a transformational-transactional leadership
mix. Journal of Global Responsibility. 6(1): 99-112.
Baron, R.M. and D.A. Kenny. 1986. The moderator-mediator variable distinction
in social psychological research: Conceptual, strategic, and statistical
considerations. Journal of Personality and Social Psychology. 51(1):
1173-1182.
Hersey, P. dan Blanchard, K. 1993. Manajemen Perilaku Organisasi:
Pendayagunaan Sumber Daya Manusia, Edisi Keempat. Ed: Agus
Dharma. Jakarta: Erlangga.
Gall, M.D., J.P. Gall & W.R. Borg. 2003. Educational research: An introduction
(7th edition). Boston: Allyn & Bacon.
Capello, M.A. and H.S. Hashim. 2018. Learned in The Trenches: Insights into
Leadership and Resilience Compiled by Two Women Leaders in Energy.
Kuwait: Springer.
Cheese, P. 2016. Managing risk and building resilient organisations in a riskier
world. Journal of Organizational Effectiveness: People and Performance,
3(3), 323-331.
Clayton, H. 2012. The changing leadership landscape. Strategic HR Review.
11(2): 78-83.
Diab, S.M. dan M.T. Ajlouni. 2012. The Influence of Training on Employee
Performance, Emotional Intelligence and Quality of Medical Services at
Jordanian Private Hospitals. Interdisciplinary Journal of Contemporary
Research in Business, 4(6): 117-127.
Dinc, M.S. dan V. Plakalovic. 2016. Impact of caring climate, job satisfaction,
and affective commitment on employees’ performance in the banking
sector of Bosnia and Herzegovina. Eurasian Journal of Business and
Economics. 9(18): 1-16.
Faustenhammer, A. and M. Gössler. 2011. Preparing for the next crisis: what can
organisations do to prepare managers for an uncertain future?” Business
Strategy Series. 12(2): 51-55.
Gokenbach, V. 2018. Poenix Leadership The Healthcare Executive’ s Strategy for
Relevance and Resilience.Taylor & Francis Group, LLC CRC Press is An
Imprint of Taylor & Francis Group, an Informa Business.
Handoko, T.H. 2011. Manajemen Personalia dan Sumber Daya Manusia.
Yogyakarta: BPFE-UGM.
Keban, Y.T. 2004. Enam Dimensi Strategis Administrasi Publik: Konsep, Teori
dan Isu (Edisi Pertama). Yogyakarta: Gaya Media.
Leblebici, D. 2012. Impact of workplace atmosphere on employees’ performance:
Case study of a bank in Turkey. Journal of Business Economics Finance.
1(1): 38-49.
Maddi, S.R. and D.M. Khoshaba. 2005. Resilience at Work: How to Succeed No
Matter What Life Throws at You. New York: AMACOM.
Mahmud, A., Susilowati, N. dan Tusyanah. (2019). Human Values Model
Analysis on Organizational Commitment in Higher Eduation. Jurnal
Dinamika Manajemen, 10(1), 46-57.
Mersia, A. dan S. Amar. 2013. Pengaruh Insentif, Kepemimpinan, Iklim
Organisasi dan Kepuasan Kerja terhadap Komitmen Kerja Pegawai pada
Dinas Pengelolaan Keuangan Daerah Provinsi Sumatera Barat. Jurnal
Riset Manajemen Bisnis dan Publik. 3(2): 1-11.
Meyer, J. P., Allen, N. J., and Smith, C. A. 1993. Commitment to organizations
and occupations: Extension and test of a three-component
conceptualization. The Journal of Applied Psychology, 78(4): 538-551.
Muda, I., A. Rafiki dan M.R. Harahap. 2014. Factors influencing employee
performance: A study on the Islamic banks in Indonesia. International
Journal of Business and Social Science. 5(2): 73-80.
Munawaroh, A., C.D.S. Riantoputra dan S.B. Marpaung. 2013. Factors
influencing individual performance in an Indonesian government office.
The South East Asian Journal of Management. 5(2): 51-60.
Nurlina. 2020. Peningkatan Kinerja Karyawan Melalui Gaya Kepemimpinan Dan
Komitmen Organisasi Pada PT. Bank Rakyat Indonesia (Persero) Tbk
Kantor Cabang Makassar Somba Opu. Jurnal Administrasi Bisnis. 5(1):
90-102.
Patel, B. 2010. The Importance of Resilience In Leadership. Clore Social
Leadership Programme.
Pitaloka, E. dan I.P. Sofia. 2014. The Affect of Work Environment, Job
Satisfaction, Organization Commitment on OCB of Internal Auditors.
International Journal of Business, Economics and Law. 5(2): 10-18.
Poniwati, A. 2016. Pengaruh Gaya Kepemimpinan Transaksional,
Transformasional Terhadap Kinerja Karyawan (Studi pada Perum
BULOG Divre Jatim). Jurnal Penelitian Ilmu Manajemen. 2(1): 244-273.
Raharjo, S.T. dan D. Nafisah. 2006. Analisis Pengaruh Gaya Kepemimpinan
terhadap Kepuasan Kerja, Komitmen Organisasi dan Kinerja Karyawan
(Studi Empiris Pada Departemen Agama Kabupaten Kendal dan
 Departemen Agama Kota Semarang). Jurnal Studi Manajemen dan
Organisasi. 3(2): 69-81.
Retnowulan, J. 2017. Pengaruh Gaya Kepemimpinan Transformasional dan
Human Capital terhadap Kinerja Karyawan pada PT Barkah Jaya Mandiri.
Jurnal Cakrawala. 17(1): 100-107.
Ridwan. 2006. Belajar Mudah Penelitian untuk Guru-Karyawan dan Peneliti
Pemula. Bandung : Alfabeta.
Robb, D. 2000. Building resilient organisations. OD Practitioner. 32(3): 27-32.
Robbins, S.P. dan T.A. Judge. 2008. Perilaku Organisasi. Jakarta: Salemba
Empat.
Ruky, A.S. 2002. Manajemen Kinerja. Jakarta: PT.Gramedia.
Saeed, R., S. Mussawar, R.N. Lodhi, A. Iqbal, H.H. Nayab dan S. Yaseen. 2013.
Factors affecting the performance of employees at work place in the
banking sector of Pakistan. Interdisciplinary Journal of Contemporary
Research in Business, 17(9): 1200-1208.
Schein, H. 211. Organizational Culture and Leadership. San Francisco: Jossey-
Bass Publisher.
Sedarmayanti. 2017. Sumber Daya Manusia dan Produktivitas Kerja. Bandung:
CV Mandar Maju.
Sugiyono. 2016. Metode Penelitian Administrasi. Bandung: Alfabeta.
Suryaningtyas, D., A. Sudiro, E.A. Troena and D.W. Irawanto. 2019.
Organizational Resilience and Organizational Performance: Examining
The Mediating Roles of Resilient Leadership and Organizational Culture.
Academy of Strategic Management Journal. 18(2): 1-7.
Triwahyuni, L., T. Abdullah and W. Sunaryo. 2014. The Effect of Organizational
Culture, Transformational Leadership and Self-Confidence to Teachers’
Performance. International Journal of Managerial Studies and Research
(IJMSR). 2(10): 156-165.
Tuckman, B.W. 1999. A Tripartite Model of Motivation for Achievement:
Attitude, Drive, Strategy. New York: John Wiley & Sons Inc.
Uludag, O., S. Khan and N. Guden. 2011. The Effects of Job Satisfaction,
Organizational Commitment, Organizational Citizenship Behavior on
Turnover Intentions. Florida International University Review, 29(2): 1-21.
Umar, H. 2013. Metode Riset Bisnis. PT. Gramedia Pustaka Utama, Jakarta.
Aarts, H., and R. Custers. 2012. Unconscious Goal Pursuit: Non-Conscious Goal
Regulation And Motivation In Ryan, R.M. (Ed.), Oxford Handbook of
Human Motivation. Oxford: Oxford University Press.
Allen, N.J. and J.P. Meyer. 1990. The measurement and antecedents of affective,
continuance and normative commitment to the organization. Journal of
Occupational Psychology. 63(1), 1-18.
Alonso, P. and G.B. Lewis. 2001. Public service motivation and job performance:
Evidence from the federal sector. American Review of Public
Administration. 31(4): 363-380.
Aworemi, J., I.A. Abdul-Azeez and S.T. Durowoju. 2011. An Emperical Study of
the Motivational Factors of Employees in Nigeria. International Journal
of Economics and Finance. Canadian Center of Science And Education.
3(5): 227-233.
Bastos, A.V.B. 1993. Organizational Commitment: a Balance of Results and
Challenges Surrounding this Research Tradition. Journal of Business
Administration. 33(3), 52-64.
Bilsky, W., M. Janik and S.H. Schwartz. 2011. The Structural Organization of
Human Values-Evidence from Three Rounds of the European Social
Survey (ESS). Journal of Cross-Cultural Psychology. 42(5), 759-776.
Bowditch, J.L. and A. Buono. 2007. A Primer on Organizational Behavior. New
York: John Wiley & Son, Inc.
Cieciuch, J., E. Davidov, M. Vecchione, C. Beierlein, and S.H. Schwartz. 2014.
The Cross-National Invariance Properties of a New Scale to Measure 19
Basic Human Values. Journal of Cross-Cultural Psychology. 45(5): 764-
776.
Fedor, D.B., S. Caldwell, and D.M. Herold. 2006. The Effects of Organizational
Changes On Employee Commitment: A Multilevel Investigation.
Personnel Psychology. 59(1): 1-29.
Gerald, M., R.W. Wohleber and J.C. Lin. 2018. Stress, Skilled Performance, and
Expertise: Overload and Beyond. Oxford: The Oxford Handbook of
Expertise.
Gery, L., Adolfina dan L. Dotulong. 2015. Pengaruh Gaya Kepemimpinan,
Budaya Organisasi, dan Nilai-Nilai Personal terhadap Kinerja Pegawai di
Dinas Pendidikan Nasional Provinsi Sulawesi Utara. Jurnal Ekonomi,
Manajemen, Bisnis dan Akuntansi. 3(3): 1174-1184.
Giménez, A.F.C. and L.G. Tamajón. 2019. An Analysis of the Process of
Adopting Local Digital Currencies in Support of Sustainable
Development. Sustainability. 11(3): 849.
Gracioli, C., L.P. Godoy, D.B. Lorenzett and T.P. Godoy. 2012. Intellectual
Capital: an Innovative Tool in the Search for Competitive Advantages.
Journal of Business Administration and Innovation. 9(4): 96-120.
Hanaysha, J.R. and M. Majid. 2018. Employee Motivation and its Role in
Improving the Productivity and Organizational Commitment at Higher
Education Institutions. Journal of Entrepreneurship and Business. 6(1):
17-28.
Hitt, M.A., C.C. Muller and A. Colella. 2007. Organizational Behavior: A
Strategic Approach. Rio de Janeiro: LTC Press.
Inaray, F,C,, O.S. Nelwan dan V.P.K. Lengkong. 2016. Pengaruh Kepemimpinan
dan Motivasi Kerja terhadap Kinerja Karyawan pada PT. Amanah Finance
di Manado. Jurnal Berkala Ilmiah Efisiensi. 16(2): 459-470.
Jaros, S.J., J.M. Jermier, J.W. Koehler and T. Sincich. 1993. Effects of
Continuance, Affective, and Moral Commitment on the Withdrawal
Process: an evaluation of eight Structural Equation Models. Academy of
Management Journal. 36(5),951-995.
Kaplan, R. and D.P. Norton. 1997. The Strategy an Action: Balanced Scorecard.
Rio de Janeiro: Campus Press.
Kast, F.E. and J.E. Rosenzweig. 1996. Organisasi Dan Manajemen. Jakarta: Bumi
Aksara.
Kéelwalatenna, S. and G. Premaratne. 2013. An Empirical Investigation Into the
Behavior of Intellectual Capital. IUP Journal of Knowledge Management.
11(1), 38-57.
Khalid, K. and S. Aftab. 2017. Employees Intrinsic and Extrinsic Rewards as
Stimulus of Increase Organizational Commitment: a Study of Higher
Education Institution of Pakistan. International Journal of Law,
Humanities & Social Science. 1(4): 09-24.
Liou, S. 2008. An Analysis of the Concept of Organizational Commitment.
Nursing Fórum. 43(3): 116-124.
Lizote, S.A., M.A. Verdinelli and S.D. Nascimento. 2017. Organizational
Commitment and Job Satisfaction: a Study with Municipal Civil Servants.
Revista de Administração Pública. 51(6): 947-967.
Medeiros, E.D., V.V. Gouveia, E.E.S. Gusmão, T.L. Milfont and A.A. Aquino.
2012. Functionalist Theory of Human Values: Evidence of their Suitability
in Connection with Brazil. Mackenzie Administration Magazine. 13(3):
18-44.
Meyer, J.P. and L. Herscovitch. 2001. Commitment in the Workplace: toward a
General Model. Human Resource Management Review. 11(3): 299-326.
Park, S.M. and J. Word. 2012. Driven to Service: Intrinsic and Extrinsic
Motivation for Public and Nonprofit Managers. Public Personnel
Management. 41(4): 705-734.
Pieper, T.M., S.B. Klein and P. Jaskiewicz. 2008. The impact of goal alignment
on board existence and top management team composition: evidence from
family-influenced businesses. Journal of Small Business Management.
46(3): 372-394.
Rejeki, A.T. dan N.A. Wulansari. 2015. Pengaruh Keadilan Organisasional pada
Komitment Organisasional dengan Kepuasan Kerja sebagai Variabel
Intervening. Management Analysis Journal. 4(4): 319-326.
Salindeho, C.L. 2016. Analisis Pengaruh Iklim Kerja Dan Pengembangan Karir
Terhadap Komitmen Karir Dengan Kepuasan Kerja Sebagai Variabel
Intervening. Jurnal Riset Bisnis dan Manajemen. 4(3): 303-318.
Schwartz, A.L., A.M. Zaslavsky, B.E. Landon, M.E. Chernew and J.M.
McWilliams. 2012. Low-value Service Use in Provider Organizations.
Health Services Research. 53(1): 87-119.
Schwartz, S.H. and W. Bilsky. 1987. Toward a universal psychological structure
of human values. Journal of Personality and Social Psychology. 53(3):
550-562.
Sopiah. 2008. Perilaku Organisasi. Yogyakarta: Andi Offset.
Sudiarditha, I.K.R. 2013. Pengaruh Kompensasi dan Kompetensi terhadap
Komitmen serta Dampaknya pada Kinerja Karyawan (Suatu Survei pada
Hotel Bintang di Daerah Pengembangan Pariwisata Bali). Jurnal
Manajemen. 17(3): 321-336.
Wahyono., D. Prihandono dan A. Wijayanto. 2018. Behavioural Assessment
Perspective on Reward System Management and Performance: an
Empirical Finding on Indonesian Lecturer. Jurnal Dinamika Manajemen.
9(1): 80-88.