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Minitab 15 : Introduction
Minitab
Is an Application Software for Studying Statistical Tools and applying them for
Business needs.
It complements Six Sigma for its features and ease of implementation. Different
customized tools and techniques used in Six Sigma are available in Minitab.
Minitab can also be used to plot different Graphs & Charts which are widely used
during Six Sigma Project execution and different Business Processes.
Tool Bar
Session Window
Minitab Worksheet
Worksheet is used for Data Input.
This is similar to MS excel sheet. Use
‘Enter’ and ‘Tab’ key to navigate.
Minitab Project
Basic Tips
Minitab uses different customized pre-defined functions to perform statistical
tests for analysis, hence very sensitive to input data.
Before applying any tool / performing any test different pre-requisites need to be
verified to get reliable output.
Minitab can recognize 3 Data types : Numeric, Text and Date. Data types are
displayed at column indicators as C1 (Numeric), C1-T (Text), C1-D (Date). While
entering data consider the display of data type in column indicator to ensure there
is no mismatch.
Minitab worksheet is used for data input. Output is displayed in Session
Window (Table and Text) and through Graphs.
Minitab uses default values (e.g. Alpha=0.05 for Hypothesis Testing) for
different tools and techniques. This parameters can be set at different levels as
per the need and interpretation / inference should be made accordingly.
Minitab 15 : Basic
Topics
• Graphical Summary
• Normality Test
• Histogram
• Box Plot
• Dot Plot
• Pareto Chart
• Cause & Effect Diagram
Graphical Summary
Graphical Summary
S umma r y fo r T ic k e t R e s o lutio n T ime ( M ins )
A n d e rso n -D a rlin g N o rm a lity T e st
A -S q u a re d 0 .2 9
P -V a lu e 0.594
M ean 55.297
S tD e v 4.617
V a ria n ce 21.314
S k e w n e ss 0 .1 4 5 2 8 0
K u rto sis -0 .3 6 5 2 8 0
N 50
M in im u m 44.910
1 st Q u a rtile 52.364
M e d ia n 55.387
3 rd Q u a rtile 57.965
45 50 55 60 65
M a xim u m 64.605
9 5 % C o n fid e n ce I n te rv a l fo r M e a n
53.985 56.609
9 5 % C o n fid e n ce I n te rv a l fo r M e d ia n
53.474 56.389
9 5 % C o n fid e n ce I n te rv a l fo r S tD e v
9 5 % C o n f id e n c e I n t e r v a ls
3 .8 5 6 5.753
M ean
M edian
99
M ean 55.30
S tD ev 4.617
95 N 50
AD 0.292
90
P - V alu e 0.594
80
70
Pe r c e n t
60
50
40
30
20
H is to gr a m o f T ic k e t R e s o lutio n T ime ( M ins )
10
No r m a l
5 12 M ean 55.30
S tD ev 4.617
N 50
1 10
45 50 55 60 65
Tic ke t R e s o lut io n Time (M ins )
8
Fr e q ue nc y
0
45 50 55 60 65
Tic ke t R e s o lu t io n Time ( M ins )
Box Plot
Dot Plot
Box Plot - Dot Plot
B o x pl o t o f T ic k e t R e s o lutio n T ime ( M ins )
65
Tic ke t R e s o lut io n Time (M ins )
60
55
45
45 48 51 54 57 60 63
Tic ke t R e s o lu t io n Time ( M ins )
Pareto Chart
Pareto Chart
P a r e to C ha r t o f D e fe c t T y pe s
180
100
160
140 80
De fe c t Co unt
120
Pe r c e nt
100 60
80
40
60
40
20
20
0 0
De f e ct Ty p e s
a
x
io
n al or a k
it
y g er
ic r al in
nt l at og Er Le n tr th
Sy io L e y io S O
V im or ct pe
r
r d T em n o
da un M Fu pr
n R I m
a
St
De f e ct C o unt 56 35 28 18 12 7 5 8
P e rce nt 33.1 20.7 16.6 10.7 7.1 4.1 3.0 4.7
C um % 33.1 53.8 70.4 81.1 88.2 92.3 95.3 100.0
Cause & Effect Diagram
Cause & Effect Diagram
C a us e -a nd-E ffe c t D ia gr a m
B ac k U p O p er atin g S y stem
F i l e S yste m Ca p a ci ty
Ta p e no t lo a de d
CP U U ti l i za ti o n
F a u l ty Me d i a Me m o r y U ti l i za ti o n
S w a p U ti l i za ti o n
D r i ve P r o b l e m
S yste m P a n i c
Ba cku p o ve r r u n
S e r vi ce s n o t r u n n i n g
S ch e d u l e r P r o b l e m P r i n ti n g I ssu e s
F I l e p e r m i ssi o n
T a p e s w r i te p r o te cte d
Jo b fa i l u r e s
I n c id en ts
E D G Ap p l i ca ti o n a l e r ts P o w e r S u p p l y fa i l u r e s
F T P jo b fa i l u r e
D r i ve Br o ke n
D e l a ye d p r o ce ss
N e tw o r k E r r o r s
Ap p l i ca ti o n i n te r fa ce fa i l u r e
P r i n te r P r o b l e m
Ap p l i ca ti o n se r vi ce sto p p e d
Me m o r y P r o b l e m
Ap p l i ca ti o n sch e d u l e
LAN Ca r d P r o b l e m
O r a cl e p r o ce sse s n o t r u n n i n g
CP U P r o b l e m
Li stn e r u n a va i l a b l e
O r a cl e G O H Al e r ts D i sk P r o b l e m
A p p lic atio n H ar d w ar e
Minitab 15 : Intermediate &
Advanced Tools
Minitab 15 : ANOVA
Topics
• One-Way ANOVA
• Two-Way ANOVA
One-way ANOVA
One-way ANOVA
One-way ANOVA: Defect Count versus Experience Level
Source DF SS MS F P
Experience Level 2 52303.6 26151.8 363.72 0.000
Error 12 862.8 71.9
Total 14 53166.4
225
200
175
De fe c t Co unt
150
125
100
75
50
< 1 Ye a r > 4 Ye a r s 1 ~ 4 Ye a r s
Exp e r ie n c e Le v e l
Two-way ANOVA
Two-way ANOVA
Two-way ANOVA: Price versus City, Stars
Source DF SS MS F P
City 3 21145.4 7048.5 4.12 0.017
Stars 1 10224.5 10224.5 5.97 0.022
Interaction 3 3411.0 1137.0 0.66 0.582
Error 24 41079.0 1711.6
Total 31 75859.9
• I-MR
• X-Bar/R
• P-Chart
• NP-Chart
• U-Chart
• C-Chart
I-MR Chart
I-MR Chart
X-Bar/R Chart
X-Bar/R Chart
NP-Chart
NP-Chart
P-Chart
P-Chart
U-Chart
U-Chart
C-Chart
C-Chart
Minitab 15 :
Capability Analysis
Capability Analysis : Normal
Capability Analysis : Normal
Capability Analysis : Binomial
Capability Analysis : Binomial
Capability Analysis : Poisson
Capability Analysis : Poisson
Minitab 15 :
Correlation-Regression
Topics
• Scatter Plot
• Correlation
• Regression
Scatter Plot
Scatter Plot
Correlation
Analysis of Variance
Source DF SS MS F P
Regression 1 241811 241811 31.37 0.000
Residual Error 10 77080 7708
Total 11 318892
Regression Analysis
Regression Analysis
Regression Analysis: Effort versus Code Length, Defect Count, ...
Analysis of Variance
Source DF SS MS F P
Regression 3 25308562 8436187 35.49 0.000
Residual Error 16 3803071 237692
Total 19 29111633
Source DF Seq SS
Code Length 1 23966672
Defect Count 1 1314871
Resource Experience 1 27018
Unusual Observations
Code
Obs Length Effort Fit SE Fit Residual St Resid
11 9.00 4631 3707 308 924 2.44R
• 1-Sample-Z
• 1-Sample-T
• 2-Sample-T
• Paired T
• F-Test
• Chi-square
1 Sample Z
1 Sample Z
One-Sample Z: Daily Call volume past month
Variable P
Daily Call volume past m 0.000
1 Sample T
1 Sample T
One-Sample T: Daily Call volume past month
Variable P
Daily Call volume past m 0.417
2 Sample T
2 Sample T
Two-Sample T-Test and CI: Defects/10,000 Old Method, Defects/10,000 New Method