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姝 Academy of Management Review

2007, Vol. 32, No. 3, 774–786.

NOTE

ABSORPTIVE CAPACITY: VALUING A


RECONCEPTUALIZATION
GERGANA TODOROVA
Carnegie Mellon University

BORIS DURISIN
Bocconi University

Zahra and George (2002) suggested a reconceptualization of the absorptive capacity


construct in order to reduce ambiguity in empirical studies. A rereading of the seminal
Cohen and Levinthal (1990) article in light of current research on learning and inno-
vation directs our attention to serious ambiguities and omissions in Zahra and
George’s reconceptualization. We suggest a reintroduction of “recognizing the value,”
an alternative understanding of “transformation,” a clarification of “potential absorp-
tive capacity,” an elaboration of the impact of socialization mechanisms, an investi-
gation of the role of “power relationships,” and an inclusion of feedback loops in a
dynamic model of absorptive capacity.

Zahra and George’s (2002) reconceptualization Levinthal’s theorizing on the components, ante-
of absorptive capacity raises important issues cedents, contingencies, and outcomes of absorp-
about the components, antecedents, contingen- tive capacity in Figure 1.
cies, and outcomes of the construct. Yet Zahra Zahra and George (2002) reviewed the litera-
and George do not sufficiently build on key in- ture on knowledge absorption and conceptual-
sights from Cohen and Levinthal’s (1989, 1990) ized absorptive capacity as a dynamic capabil-
original conceptualization. Furthermore, Zahra ity. This conceptualization, they argue, enables
and George only partly integrate in their model them to provide a new model of the components,
the substantial body of research on learning antecedents, contingencies, and outcomes of ab-
and innovation accumulated since those semi- sorptive capacity (see Figure 2). Comparing the
nal articles (Cohen & Levinthal, 1989, 1990). We new model in Figure 2 with the original model in
critically examine Zahra and George’s contribu- Figure 1, we can distinguish what Zahra and
tion, make a call back to the Cohen and George have accomplished. The scholars substi-
Levinthal roots, and propose a refined model. tute the component “recognizing the value” with
Cohen and Levinthal (1989, 1990) introduced “acquisition” and relocate the influence of the
the term absorptive capacity to label the capa- regimes of appropriability. They add the con-
bilities of the firm to innovate and, thus, to be cepts of transformation, activation triggers, and
dynamic. Absorptive capacity consists of the ca- social integration mechanisms. They split ab-
pabilities to recognize the value of new knowl- sorptive capacity into “potential” absorptive ca-
edge, to assimilate it, and to apply it to commer- pacity and “realized” absorptive capacity.
cial ends. Absorptive capacity depends on the Zahra and George’s model is clearly rooted in
knowledge source and prior knowledge, it is Cohen and Levinthal’s contribution, even
conditioned on the appropriability regimes, and though they refer to it only three times and call
it influences the innovative performance of the it merely one of “the most widely cited defini-
firm. We suggest a summary of Cohen and tions of ACAP [absorptive capacity]” (Zahra &
George, 2002: 186). In our opinion Zahra and
George do not build systematically enough on
We thank Davide Ravasi, Paul Robertson, and the anon-
ymous AMR reviewers for their helpful comments. Boris
Cohen and Levinthal’s original contribution.
Durisin acknowledges the support from Bocconi University Our renewed focus on the original model en-
(award #601506) and from SDA Bocconi. ables us to address gaps and ambiguities in
774
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2007 Todorova and Durisin 775

FIGURE 1
A Model of Absorptive Capacity Based on Cohen and Levinthal (1990)

Zahra and George’s theorizing and to generate line of reasoning, the neat distinction between
new ideas for future research. the new constructs—namely, potential absorp-
We propose substantive changes to their tive capacity and realized absorptive capacity—
model, drawing on existing empirical research does not hold any more. We discuss alternative
(see Figure 3). First, we examine the components approaches to the ratio of potential absorptive
of absorptive capacity in Zahra and George’s capacity and realized absorptive capacity—
model. We reintroduce recognizing the value, namely, the efficiency of absorptive capacity.
the original first component in Cohen and Second, we elaborate the theorizing on the
Levinthal’s (1990) conceptualization. Drawing on contingency factors. If we define absorptive ca-
learning theories, we argue that the new com- pacity as a set of organizational routines, as
ponent—namely, knowledge transformation—is Zahra and George (2002) do, the contingency fac-
not the step after knowledge assimilation but tor of social integration must influence not only
represents an alternative process linked to as- transformation but also the other components of
similation by multiple paths. If we follow this absorptive capacity. Furthermore, this contin-

FIGURE 2
A Model of Absorptive Capacity Based on Zahra and George (2002: 192)
776 Academy of Management Review July

FIGURE 3
A Refined Model of Absorptive Capacity

gency factor may influence the absorptive ca- search efforts and creates new avenues for fu-
pacity not only in positive ways, as proposed in ture research.
the Zahra and George model, but also in nega- The remainder of the paper is structured in
tive ways. We propose another contingency fac- four sections. In the first we discuss the redefin-
tor—power relationships—which influences ing of components and the resulting changes in
both the valuing and the exploitation of new relationships. We then modify contingent fac-
knowledge. tors. To theorize on the dynamics, we add the
Third, to capture the dynamic aspects of the feedback loops in the third section. Finally, we
phenomenon, we add new feedback links. Al- conclude that the proposed changes in the
though Zahra and George (2002) characterize ab- model fill some important gaps, prevent misun-
sorptive capacity as a dynamic capability that derstandings of Zahra and George’s reconceptu-
fosters organizational change and evolution, alization of absorptive capacity, and provide a
they do not use thinking in cycles typical of foundation for future research.
evolutionary approaches to management stud-
ies and, thus, fail to capture the dynamics and
COMPONENTS OF ABSORPTIVE CAPACITY
complexity of the phenomenon.
These three groups of issues represent impor- Zahra and George (2002) build on research
tant refinements of Zahra and George’s recon- that uses absorptive capacity to explain organi-
ceptualization, which strengthen theorizing on zational phenomena. They distinguish four com-
absorptive capacity. The refined model of ab- ponents of absorptive capacity and combine
sorptive capacity builds systematically on Co- them into two subsets with different value-
hen and Levinthal’s (1990) seminal article, with a creating potentials. We notice the necessity to
more extensive literature review on innovation complement and enhance their reconceptualiza-
and learning. Drawing on the resulting under- tion based on our reading of the original article
standing of the process of knowledge absorp- by Cohen and Levinthal (1990), as well as an
tion, we propose substantive changes in the con- alternative review of subsequent research on
cepts and relationships in Zahra and George’s the absorption of knowledge from sources exter-
(2002) model. Finally, our model redirects re- nal to the firm. We conceptualize that firms rec-
2007 Todorova and Durisin 777

ognize the value, acquire, transform or assimi- Firms often fail to identify and absorb valu-
late, and exploit knowledge. We reintroduce able new external knowledge because they are
recognizing the value, redefine transformation, hampered by their embedded knowledge base,
and elaborate on the concepts of potential ab- rigid capabilities, and path-dependent manage-
sorptive capacity and realized absorptive ca- rial cognition (Gavetti & Levinthal, 2000; Helfat,
pacity. These aspects are discussed below as 2000; Langlois & Steinmueller, 2000; Leonard-
major avenues for future research on the topic. Barton, 1992; Tripsas & Gavetti, 2000). The capa-
bility to recognize the value of new external
knowledge represents an important component
of absorptive capacity because the valuing is
Recognizing the Value
not automatic, it is biased, and it needs to be
The first dimension of the original concept of fostered to allow the absorption to begin at all.
absorptive capacity is modified by Zahra and The constraints on the ability to judge the
George (2002). While Cohen and Levinthal (1990) potential of the new knowledge can stem not
proposed recognizing the value of new external only from the cognitive and capability bounds
knowledge, Zahra and George (2002) use the on search and expectation formation but also
term acquisition of new external knowledge. We from the use of the values of key stakeholders as
suggest the reintroduction of the original first evaluation criteria. Christensen and Bower
component of absorptive capacity, recognizing (1996) investigated the problems of managers in
the value, as a step before acquisition. properly assessing the value of new knowledge
Cohen and Levinthal (1990) propose recogniz- when it is not relevant for the current demands
ing the value as the first component of absorp- of key customers. The exploitation of new knowl-
tive capacity. They discuss the features of the edge did not seem to lead to an increase in the
cognitive structures of individuals and organi- value of the firm because it was assessed solely
zations and provide evidence that, without prior on the basis of the criteria of the current custom-
knowledge, organizations are not able to evalu- ers, and managers did not invest in its absorp-
ate the new information and, thus, fail to absorb tion.
it. Related theorizing on the “attention-based” In sum, the ability to learn—that is, to absorb
view of the firm (Ocasio, 1997) emphasizes the external knowledge— depends to a great extent
constraints on organizations in identifying new on the ability to value the new external knowl-
external knowledge and the importance of rec- edge. These aspects are vaguely implied if ac-
ognizing and counteracting these constraints. quisition remains as the first component of a
Research on learning and innovation provides firm’s capability to absorb externally generated
empirical evidence for the crucial role of recog- knowledge (Zahra & George, 2002). Acquisition
nizing the value of new external knowledge for as a first component mainly directs attention to
the survival of firms in dynamic environments. intensity, speed, and effort to gather knowledge.
Henderson and Clark (1990) show that firms The traps of not being able to motivate these
have difficulty recognizing change in the archi- efforts by not “seeing” or “understanding” the
tectural knowledge. In their empirical study of potential of the new external knowledge may be
the semiconductor photolithographic alignment overlooked. The importance of recognizing the
equipment industry, they illustrate how new ex- potential value of the new knowledge requires
ternal knowledge is screened out by information that researchers and practitioners use this com-
filters and communication channels that em- ponent as a first building block of the dynamic
body obsolete architectural knowledge. In their capability of absorptive capacity.
study of the automobile and mainframe com-
puter industries, Iansiti and Clark (1994) inves-
Assimilation or Transformation
tigate how external and internal integration ca-
pabilities sample external information sources Zahra and George (2002) propose transforma-
and influence the communication between sub- tion as the new component of absorptive capac-
units. Cognitive and structural embeddedness ity. In their model transformation follows the
biases these capabilities in favor of incremental assimilation component. By means of transfor-
learning and strong ties (Dacin, Ventresca, & mation processes, organizations can understand
Beal, 1999; Granovetter, 1973, 1985; Hansen, 1999). situations and ideas, which are initially per-
778 Academy of Management Review July

ceived as incompatible with the current cogni- process that follows assimilation but as an al-
tive frames of reference through a process of ternative to it (see Gleitman, 1995).
bisociation (Koestler, 1966). Transformation ca- As Zahra and George (2002) explain, the as-
pabilities “through the process of bisociation similation component refers to knowledge that
help firms to develop new perceptual schema or an organization can interpret and comprehend
changes to existing processes” (Zahra & George, with the existing cognitive structures, because it
2002: 195). This new capability explains why and is within the firm’s search zone and compatible
how organizations are capable of changing within the existing context, and it involves com-
their cognitive schemas to absorb new knowl- plementary assets close to its prior knowledge.
edge that is less compatible with their prior Introducing the new concept of transformation,
knowledge. Thus, Zahra and George (2002) use Zahra and George (2002) emphasize the need for
research on cognition and cognitive schemas to reframing and change of the existing knowl-
define the new component. Drawing on the edge structures during this process.
same research stream, we suggest that transfor- How firms are able to change their knowledge
mation is regarded not as a consequence but as structures and reframe has been the topic of
an alternative process to assimilation. More- interesting research contributions on change of
over, we propose considering the full complexity cognitive schemes, change of frames, and learn-
of the relationships between assimilation and ing routines (e.g., Balogun & Johnson, 2004; Bar-
transformation. tunek, 1984; Hodgkinson & Bown, 1999; Labianca,
Cognitive science on individual learning dis- Gray, & Brass, 2000; Ranson, Hinings, & Green-
cusses how development of new cognitive struc- wood, 1980; Zollo & Winter, 2002). The transfor-
tures follows two alternative processes: assimi- mation enables organizations to perceive new
lation and transformation (Marshall, 1995; knowledge to some extent incompatible with
Piaget, 1952). Piaget (1952) made the seminal prior knowledge, to build new cognitive struc-
contribution to understanding learning pro- tures, and to cope with path dependency. Thus,
cesses, which still dominates this branch of cog- it may be the transformation capability that al-
nitive theory and research on learning. In his lows firm to survive a competence-destroying
work assimilation and accommodation through change (Tushman & Anderson, 1986). Zahra and
transformation are the alternative operative George (2002) suggest that firms transform al-
principles of learning that apply according to ready-assimilated knowledge. We propose that
the type of external knowledge. Both learning firms transform their knowledge structures
processes involve some degree of change of the when knowledge cannot be assimilated. Trans-
new knowledge and its combination with the formation represents an alternative process to
assimilation.
existing knowledge.
While Cohen and Levinthal (1990) discuss the
What happens to the existing cognitive struc-
change of level of analysis when they move
tures distinguishes assimilation from transfor-
from individual to organizational absorptive ca-
mation. When the new idea fits the existing cog-
pacity, Zahra and George (2002) do not consider
nitive schemas well, the new idea is only
the issue when they introduce the new compo-
slightly altered to improve the fit and then in-
nent of absorptive capacity—that is, transforma-
corporated into the existing cognitive structures.
tion. Drawing on research on organizational
The existing cognitive structure does not
learning and innovation, we acknowledge that
change, and the knowledge is “assimilated.” Ac-
organizational-level processes may be far more
commodation through transformation as an al-
complex than individual-level learning (Cohen
ternative process to assimilation occurs in the
& Levinthal, 1990; Crossan, Lane, & White, 1999;
case where new situations or ideas cannot real-
Glynn, Lant, & Milliken, 1994; Walsh & Ungson,
istically be altered to fit the existing knowledge
1991). Therefore, we propose more complex rela-
structures. New knowledge cannot be assimi-
tionships between the processes of transforma-
lated. In this case the cognitive structures of the tion and assimilation in organizations.1
individuals themselves must be transformed to
adapt to an idea or a situation that they cannot
assimilate. Research in cognitive psychology
and learning regards transformation not as a 1
We thank an anonymous reviewer for this suggestion.
2007 Todorova and Durisin 779

Research on innovation provides evidence of capacity seems to not fit the understanding of
the wide variety of types of new knowledge a absorptive capacity as “a set of organizational
firm may encounter in its learning processes routines and processes” explicitly proposed by
(e.g., Gatignon, Tushman, Smith, & Anderson, Zahra and George (2002: 186; emphasis added).
2002). Firms often fail to clearly distinguish be- “Potential” might refer to the new knowledge
tween knowledge pieces that can successfully that enters the organization and is not yet as-
be altered to fit the prior knowledge structures similated or transformed, rather than to the ca-
from knowledge pieces that require the change pacity to absorb new knowledge, which is an
of the organizational knowledge structures organizational process.
themselves. For example, managers in the ana- If substituting potential absorptive capacity
log camera industry failed to understand with recognizing the value, acquisition, or as-
changes in the industry initially because they similation/transformation in all propositions on
repetitively tried to assimilate this knowledge antecedents and contingencies where potential
through their old cognitive models instead of by absorptive capacity is used, and realized ab-
transforming their cognitive structures (Tripsas sorptive capacity with exploitation in all propo-
& Gavetti, 2000). Only after a series of failed sitions where realized absorptive capacity is
assimilation processes did they move to trans- used, we observe no change in the meaning of
formation processes and change their cognitive the propositions or in their implications. Some
structures. implications may even be lost from not differen-
Knowledge pieces may move not only from tiating among recognizing the value, acquisi-
assimilation to transformation processes but tion, assimilation, transformation, and exploita-
also in the opposite direction. For example, dur- tion.
ing change of the knowledge structures through In a study of potential and realized absorptive
new process implementation, organizations capacity, Jansen, Van den Bosch, and Volberda
may repeatedly regress to learning through (2005) show that acquisition, assimilation, trans-
their prior knowledge structures and assimila- formation, and exploitation represent four em-
tion processes after the transformation process pirically distinct dimensions of absorptive
(Maritan & Brush, 2003). We propose that pieces capacity. Confirmatory factor analysis demon-
of knowledge that an organization tries to ab- strates that a four-factor model in which acqui-
sorb may move backward and forward between sition, assimilation, transformation, and exploi-
assimilation and transformation processes be- tation are separate dimensions is clearly
fore they are successfully incorporated into the superior to a two-factor model in which acquisi-
organizational knowledge structures and ready tion and assimilation are combined into a po-
for exploitation. tential absorptive capacity factor and transfor-
mation and exploitation are combined into
realized absorptive capacity factor. Conse-
Value Creation: The Potential and the Realized
quently, Jansen et al. (2005) test four separate
Zahra and George (2002) introduce and distin- models instead of two and provide evidence of
guish the potential absorptive capacity that ac- the distinct effects of organizational anteced-
quires and assimilates new external knowledge ents on the four distinct components of absorp-
from the realized absorptive capacity that trans- tive capacity. Thus, researchers choose models
forms and exploits the new external knowledge. that do not combine the four components of ab-
Each of the new constructs is a subset of two sorptive capacity into two dimensions in order
components. In our view the new constructs are to use variables with high construct validity in
ambiguous. If assimilation and transformation their hypothesis testing.
are alternative, not subsequent, components, Zahra and George (2002) argue that each of the
and if transformation becomes part of potential two new constructs has its unique role in value
absorptive capacity, then realized absorptive creation and the outcome part of the model. Con-
capacity simply relabels the component of ex- sequently, they assert that the new conceptual-
ploitation. ization of two subsets of absorptive capacity is
The definition problem of the new constructs important. However, the discussion and the
is not limited to the components that build each propositions on potential and realized absorp-
of the subsets. The term potential absorptive tive capacity seem to separate and isolate cause
780 Academy of Management Review July

and effect in two different sets of “unique tion and the knowledge embodied in successful
roles”—that is, causes— each with its own ef- new processes or products can be analyzed. No
fect. Zahra and George (2002) propose that po- new constructs of potential or realized absorp-
tential capacity helps reconfigure the resource tive capacity need to be introduced to investi-
base and deploys capabilities. They argue that gate either the efficiency ratio or the balance of
it influences competitive advantage through the four component capabilities.
flexibility of resources and capabilities. They
then propose that realized capacity influences
competitive advantage through the develop- CONTINGENT FACTORS
ment of new products or processes. Flexibility in
Zahra and George (2002) argue that the con-
resource deployment, achieved because of po-
tingent conditions under which absorptive ca-
tential capacity, requires developing a new
pacity leads to competitive advantage have
product/process or entering a new market to
been overlooked in previous research. They
achieve competitive advantage. Without the ef-
identify activation triggers, social integration
fective functioning of realized capacity, poten-
mechanisms, and appropriability regimes as
tial capacity cannot have any effect on a firm’s
the key contingencies. In this section we pro-
competitive advantage. Thus, potential absorp-
pose changes in the Zahra and George (2002)
tive capacity, defined and discussed as Zahra
model of absorptive capacity with regard to the
and George (2002) have, cannot be meaningfully
role and impact of two of these contingent fac-
separated from realized absorptive capacity in
tors—namely, social integration mechanisms
empirical studies of value creation effects.
and appropriability regimes. Furthermore, we
An interesting extension is the argument that
propose incorporating a new contingent factor—
the balance among the component capacities of
power relationships. We argue that these exten-
absorptive capacity matters. Zahra and
sions will enhance the understanding of the
George’s idea of the importance of a high-
functioning of absorptive capacity.
efficiency factor, where realized absorptive ca-
pacity approaches potential absorptive capac-
ity, can be further elaborated in terms of the
Social Integration Mechanisms
importance of a balanced development of all
four component capabilities.2 For example, Zahra and George (2002) propose that the use
firms can possess a strong capability to identify of social integration mechanisms lowers the
new knowledge and a weaker exploitation ca- barriers between assimilation and transforma-
pability, which causes them to fail to translate tion and, thus, increases absorptive capacity.
new knowledge into new products and pro- We argue that this is only part of the story. The
cesses (Baker, Miner, & Eesley, 2003). moderating influence of social integration is
To summarize, after a discussion of the com- likely to affect all components of absorptive ca-
ponents of absorptive capacity, the definition of pacity and to have either a positive or a nega-
potential and realized absorptive capacity re- tive effect, depending on specific contingencies.
mains unclear. The problems with the clear dif- Therefore, we propose a change in Zahra and
ferentiation of the roles of the two subsets for George’s (2002) model.
firms’ performance further shed doubts on the Zahra and George (2002) define absorptive ca-
appropriateness of the two new concepts. The pacity as a dynamic capability that consists of a
concept “efficiency of absorption of external set of organizational routines and processes.
knowledge” remains important, and it needs an Routines and capabilities are the organizational
empirically meaningful definition. For example, processes that make skills and resources work
the ratio of available and applied knowledge together (Amit & Shoemaker, 1993; Dierickx &
after each component or phase can be measured Cool, 1989; Grant, 1991, 1996; Prahalad & Hamel,
and used as an efficiency factor for knowledge 1990). Organizational processes consist of social
absorption. Alternatively, the ratio of the knowl- interactions. Each component of absorptive ca-
edge that enters the boundaries of the organiza- pacity, if conceptualized as a set of social inter-
actions as Zahra and George (2002) do, is likely
to be influenced by social integration mecha-
2
We thank an anonymous reviewer for the suggestion. nisms.
2007 Todorova and Durisin 781

Social integration mechanisms influence the new knowledge by handicapping the search
social interactions and, thus, the knowledge process. In the case of search processes, as well
processes that take place among organizational as in the case of simple knowledge, weak ties
members (Boland & Tenkasi, 1995; Brown & Du- are more effective and social integration has a
guid, 1991; Garvin, 1993; Hansen, 2002; Nonaka, negative moderating effect on the relationship
1994; von Krogh, Ichijo, & Nonaka, 2000; Weick, between absorptive capacity and innovation
1979) and among organizations (Dyer & Singh, outcomes.
1998; Kogut, 2000; Koka & Prescott, 2002; Uzzi, These contributions both conceptually and
1997; Walker, Kogut, & Shan, 1997; Yli-Renko, empirically contradict Zahra and George’s (2002)
Autio, & Sapienza, 2001). For example, a study of propositions. We argue that social integration
social networks in organizations revealed that mechanisms influence all components of ab-
learned social relationships inside organiza- sorptive capacity and that the influence can be
tions influence knowledge-seeking behaviors either negative or positive according to the type
(Borgatti & Cross, 2003). Fostering extensive so- of new knowledge and the type of knowledge
cial networks helped firms in the pharmaceuti- processes.
cal industry identify relevant external knowl-
edge and adapt successfully (Henderson, 1994).
Regimes of Appropriability
Tripsas (1997) provides evidence that firms with
prior social relationships that allowed the effec- In Zahra and George’s (2002) contribution, ap-
tive identification of new external knowledge propriability regimes moderate the relationship
outperformed others during periods of compe- between absorptive capacity and its outcome of
tence-destroying change. Consequently, not sustainable competitive advantage. In markets
only the assimilation of knowledge, as proposed characterized by low efficacy of intellectual
by Zahra and George (2002), but also the other property rights and ease of replication, firms
components of absorptive capacity, such as the may fail to appropriate the returns to their inno-
ability to identify new external knowledge, re- vation, and the returns are likely to accrue to the
quires investments in social networks and so- owners of complementary assets (Teece, 1986).
cial integration initiatives. Thus, firms in markets with weak appropriabil-
Social integration mechanisms, which build ity regimes have lower returns to the knowledge
connectedness and shared meanings, influence absorbed. In contrast, Cohen and Levinthal
all processes of knowledge absorption. We pro- (1990) suggest that appropriability regimes de-
pose that they influence the different processes termine the incentives to invest in absorptive
in different ways. According to the weak-tie the- capacity. Thus, they conceptualize appropriabil-
ory (Granovetter, 1973), distant and infrequent ity regimes as a moderator of the antecedent of
relationships (i.e., weak ties) are efficient for absorptive capacity. Cohen and Levinthal’s
sharing new knowledge because they provide (1990) empirical study reveals that the effect of
access to novel information by linking otherwise appropriability on absorptive capacity is nega-
disconnected individuals and groups. Thus, tive and implies that absorptive capacity in-
weak ties can positively influence absorption of creases with weak regime and competitive spill-
new knowledge. This consideration contradicts overs. It is not clear whether the positive effects
the Zahra and George (2002) argument that only of a strong appropriability regime in terms of
strong ties positively influence absorptive ca- sustaining a competitive advantage, as pro-
pacity. posed by Zahra and George (2002), can be stron-
Hansen (1999) further develops theorizing on ger than the negative effects of a strong regime
weak ties and strong ties, finding that both in terms of competitive spillovers, as identified
weak and strong ties can be beneficial for or- by Cohen and Levinthal (1989, 1990). Therefore,
ganizational knowledge processes depending both effects of appropriability regimes must be
on two contingencies: the type of knowledge investigated to understand the mechanisms of
process and the degree of knowledge complex- absorptive capacity.
ity. Strong ties and use of social integration A clearer understanding of the influence of
mechanisms will be accentuated when knowl- appropriability regimes on absorptive capacity
edge is complex and also by knowledge trans- is needed. We suggest that researchers investi-
fer. Yet strong ties may constrain the inflow of gate the moderating effect of the appropriability
782 Academy of Management Review July

regime both on the relationship between ab- new products. Intraorganizational power rela-
sorptive capacity and its consequence—namely, tionships can enable or inhibit the exploitation
the ability to sustain competitive advantage— of new knowledge. Thus, we propose that inter-
and on the relationship between absorptive ca- nal power relationships moderate the impact of
pacity and its antecedent—namely, the knowl- transformation or assimilation on new knowl-
edge sources. edge exploitation.
The relationships of the firm with its custom-
ers represent another type of power relationship
Power Relationships
that influences the absorption of new knowl-
We point out an important gap in both Zahra edge (Danneels, 2003; Hill & Rothaermel, 2003;
and George’s (2002) and Cohen and Levinthal’s Slater & Narver, 1998). Day (1999) warned against
(1990) models of absorptive capacity. Drawing firms becoming “customer compelled.” Directing
on research on innovation and learning, we add resource allocation processes and new product
to the model the concept of power relationships, development projects toward current customers
which interact with cognitive processes, learn- can cause failure to notice and apply knowledge
ing, and capabilities in the organization (Cohen about new emerging technologies or new cus-
et al., 1996; Contu & Willmott, 2003; Dosi, tomer segments. Despite the existence of new
Levinthal, & Marengo, 2003). We consider power ideas, knowledge, and technological skills, the
relationships in order to improve our under- power of the current customer base can lead
standing of why only some of the available new firms to fail to exploit new knowledge (Chris-
knowledge is used by the organization and why tensen & Bower, 1996). In addition to commit-
some organizations are better able to exploit ments to current customers, commitments to cur-
external knowledge (Coopey & Burgoyne, 2000; rent suppliers, alliance partners, and other
Hill & Rothaermel, 2003; Lawrence, Mauws, external stakeholders hinder the correct valuing
Dyck, & Kleysen, 2005). We discuss the rationale and exploitation of new knowledge (see Hill &
for the influence of the power relationships on Rothaermel, 2003). Therefore, we propose that
the absorption of new knowledge and propose a external power relationships have a moderating
moderating effect of the construct on the valuing effect on the relationship between absorptive
and exploitation of new knowledge. capacity and competitive advantage.
Powerful actors within and outside the orga- In sum, we suggest that power relationships
nization may influence knowledge absorption can have an influence on absorptive capacity.
processes to achieve their goals. Power relation- Argote, McEvily, and Reagans (2003) emphasize
ships have been defined as those relationships the importance of future research on the influ-
that involve the use of power and other re- ence of power and conflict on knowledge pro-
sources by an actor to obtain his or her preferred cesses. Another interesting point for future re-
outcomes (Pfeffer, 1981). In our model we pro- search is the link between internal power
pose that the power relationship construct con- relationships and social integration mecha-
sists of both the power relationships inside the nisms. Although the addition of power as a new
organization and the power relationships with contingent variable increases the complexity of
customers and other external stakeholders. the model, we have the theoretical rationale and
Power relationships inside the organization empirical evidence that it can contribute consid-
influence the exploitation of new knowledge via erably to the explanation of absorption success
resource allocation processes (Bower, 1970; or failure.
Burgelman, 1983; Noda & Bower, 1996). For exam-
ple, Dougherty and Hardy (1996) explored sus-
A DYNAMIC MODEL OF ABSORPTIVE
tained product innovation in fifteen firms. They
CAPACITY
revealed that the inability to connect new prod-
ucts with organizational resources resulting We suggest that a model of absorptive capac-
from rigidity of power structures leads to prob- ity should capture the dynamics of absorptive
lems with innovation. They suggested that the capacity through the addition of feedback loops.
systems of power inside an organization should The development of absorptive capacity is a
be reconfigured in order to enable a resource path-dependent process, and the increase of
allocation appropriate for the development of knowledge in an area of expertise at any point
2007 Todorova and Durisin 783

in time fosters the future development of capa- of the market (Cohen & Levinthal, 1989, 1990;
bilities in this and related areas (Cohen & Zahra & George, 2002). Ongoing investment in
Levinthal, 1989, 1990; Raff, 2000; Yeoh & Roth, absorptive capacity, operationalized as R&D ex-
1999). The use of tools and insights from theories penditures, leads to persistent performance dif-
on system dynamics, which address exactly this ferences and explains performance differences
type of phenomenon, strengthens the modeling in firms, even after a period of major market
of knowledge absorption in organizations. discontinuity (Helfat, 1994; Rothaermel & Hill,
Both Cohen and Levinthal’s (1990) conceptual- 2005).
ization and Zahra and George’s (2002) reconcep- Lane, Koka, and Pathak (2006) have reviewed
tualization emphasize the path dependency of research on strategy and organizations and con-
absorptive capacity: “By having already devel- cluded that the little attention paid to the con-
oped some absorptive capacity in a particular ceptualization of absorptive capacity has stag-
area, a firm may more readily accumulate what nated the development of the field. On the basis
additional knowledge it needs in the subse- of a review of the literature and the reconceptu-
quent periods in order to exploit any critical alization of absorptive capacity as a dynamic
external knowledge that may become avail- capability, Zahra and George (2002) have at-
able” (Cohen & Levinthal, 1990: 136). Future ab- tempted to contribute to a better understanding
sorptive capacity is determined by the current of the construct of absorptive capacity. However,
absorption of new knowledge in organizational they omit some insights from the original con-
routines and processes. There is feedback. We cept of absorptive capacity (Cohen & Levinthal,
use the causal loop diagramming method intro- 1989, 1990). Moreover, they do not incorporate
duced in organizational theorizing to study sys- some important research contributions on learn-
tem dynamics (Repenning, 2002; Repenning & ing and innovation. Researchers who use the
Sterman, 2002; Stacey, 1995; Sterman, 2001). Zahra and George model and do not reintegrate
Lacking this more complex view of causality, the Cohen and Levinthal’s (1989, 1990) conceptual-
analytical models of absorptive capacity (Cohen ization and related research may miss out on
& Levinthal, 1990; Zahra & George, 2002) do not knowledge already existing in the scientific
correspond to their descriptive ideas of how ab- community. We have critically examined the
sorptive capacity functions. proposed reconceptualization and extension of
Recognition of the feedback relationships not the construct and diligently valued the potential
only allows us to better capture the theoretical of the new knowledge before absorbing it. Thus,
arguments on the dynamics of the system but we have attempted to contribute to better ab-
also has implications for the choice of research sorptive capacity in our scientific community.
methodologies (Farjoun, 2002; Stacey, 1995; Ster- This research note not only introduces modi-
man, 2001). The study of a dynamic model of fications in the propositions to be tested but also
absorptive capacity requires the use of longitu- indicates changes to the future research ave-
dinal research methods and process models, nues recommended by Zahra and George (2002).
which allow us to investigate the pace and path In their recommendations they suggest that
of change (Barnett & Burgelman, 1996). Based on there is a need to capture the individual capa-
our theoretical and methodological consider- bilities that constitute absorptive capacity. We
ations, we incorporate in the model positive argue that our further clarification of the defini-
feedback loops between the absorbed new ex- tion and theoretical rationale of each compo-
ternal knowledge and the antecedent of absorp- nent will enhance the operationalization of the
tive capacity—prior organizational knowledge. respective individual capabilities. This will al-
low researchers to develop measures of absorp-
tive capacity that capture the construct in its
CONCLUSIONS
entirety. We encourage research on transforma-
Processes ensuring integration and learning tion of knowledge structures during absorption
are central to the dynamic capabilities of the and suggest that the drivers of transformation
firm (Eisenhardt & Martin, 2000; Iansiti & Clark, might differ from the drivers of assimilation. The
1994; Kogut & Zander, 1992; Teece, Pisano, & suggestion directs the attention of researchers
Shuen, 1997; Winter, 2003). Absorptive capacity to the antecedents of absorptive capacity— both
allows the firm to change to match the dynamics their relative importance and the exploration of
784 Academy of Management Review July

new antecedents. Furthermore, we propose that Baker, T., Miner, A. S., & Eesley, D. T. 2003. Improvising firms:
researchers investigate more complex mecha- Bricolage, account giving, and improvising competen-
cies in the founding process. Research Policy, 32: 255–
nisms of relationships between transformation 277.
and assimilation that consider the multilevel
Balogun, J., & Johnson, J. 2004. Organizational restructuring
aspects and high complexity of organizational and middle manager sensemaking, Academy of Man-
learning. agement Journal, 47: 523–549.
Zahra and George (2002) also contend that
Barnett, W. P., & Burgelman, R. A. 1996. Evolutionary perspec-
temporal aspects of capability development tives on strategy. Strategic Management Journal,
need to be recognized in future research. Based 17(Summer Special Issue): 5–19.
on our dynamic model, researchers may be bet- Bartunek, J. M. 1984. Changing interpretative schemes and
ter guided in examining the temporal aspects of organizational restructuring: The example of a religious
capability development and the evolution of order. Administrative Science Quarterly, 29: 355–372.
their research strategies. Moreover, they can use Boland, R. J., & Tenkasi, R. V. 1995. Perspective making and
from the outset the methods we discussed as perspective taking in communities of knowing. Organi-
appropriate for these issues in the previous sec- zation Science, 6: 350 –372.
tion. In another avenue of research, Zahra and Borgatti, S. P., & Cross, R. 2003. A relational view of informa-
George (2002) highlight the need to examine the tion seeking and learning in social networks. Manage-
contingent conditions under which absorptive ment Science, 49: 432– 446.
capacity creates value. Nevertheless, they over- Bower, J. L. 1970. Managing the resource allocation process: A
look links between the contingent factors and study of corporate planning and investment. Boston:
Harvard Business School Press.
absorptive capacity, neglect directions of influ-
ence, and omit a contingent factor. Future re- Brown, J. S., & Duguid, P. 1991. Organizational learning and
communities-of-practice: Toward a unified view of work-
search should integrate those aspects into the
ing, learning, and innovation. Organization Science,
research design. 2(Special Issue): 40 –57.
As a further suggestion to researchers, Zahra
Burgelman, R. A. 1983. A model of the interaction of strategic
and George (2002) offer the idea of relating po- behavior, corporate context, and the concept of strategy.
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ple outcomes. Relating potential capacity and Christensen, C. M., & Bower, J. L. 1996. Customer power,
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allow researchers to investigate an efficiency Strategic Management Journal, 17: 197–218.
ratio. Moreover, we question the soundness of Cohen, D. M., Bukhart, R., Dosi, G., Egidi, M., Marengo, L.,
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698.
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new perspective on learning and innovation. Adminis-
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(1990). Recognizing the value of a reconceptual-
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Gergana Todorova (gtodorov@andrew.cmu.edu) is a Ph.D. student in organizational


behavior at Carnegie Mellon University. She received an MBA from the Unversity St.
Gallen, Switzerland, and a doctoral degree in strategy from Bocconi University, Italy.
Her research interests focus on the processes of innovation and learning on multiple
levels of analysis.

Boris Durisin (boris.durisin@sdabocconi.it) is an assistant professor at Bocconi Uni-


versity and a faculty member at SDA Bocconi School of Management. He received his
Ph.D. in management from the University St. Gallen, Switzerland. He studies market
innovation, firm innovativeness, and knowledge modularity.

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