OS Advanced Apparel Production L3

Federal Democratic Republic of Ethiopia
OCCUPATIONAL STANDARD
ADVANCED APPAREL
PRODUCTION
NTQF LEVEL III
Ministry of Education
March 2011
Introduction
Ethiopia has embarked on a process of reforming its TVET-System. Within the policies
and strategies of the Ethiopian Government, technology transformation – by using
international standards and international best practices as the basis, and, adopting,
adapting and verifying them in the Ethiopian context – is a pivotal element. TVET is
given an important role with regard to technology transfer. The new paradigm in the
outcome-based TVET system is the orientation at the current and anticipated future
demand of the economy and the labor market.
The Ethiopia Occupational Standards (EOS) is the core element of the Ethiopian
National TVET-Strategy and an important factor within the context of the Ethiopian
TVET-Qualification Framework (NTQF).They are national Ethiopia standards, which
define the occupational requirements and expected outcome related to a specific
occupation without taking TVET delivery into account.
This document details the mandatory format, sequencing, wording and layout for the
Ethiopia Occupational Standard which comprised of Units of Competence.
A Unit of Competence describes a distinct work activity that would normally be

undertaken by one person. It is documented in a standard format that comprises:
 Occupational title, NTQF level
 Unit Code
 Unit Title
 Unit Descriptor
 Unit of Competence
 Elements and Performance Criteria
 Variables and Range Statement
 Evidence Guide
Together all the parts of a Unit of Competence guide the assessor in determining
whether the candidate is competent.
The ensuing sections of this EOS document comprise a description of the respective
occupational level with all the key components of a Unit of Competence:
 chart with an overview of all Units of Competence for the respective level including
the Unit Codes and the Unit Titles
 contents of each Unit of Competence (competence standard)
 occupational map providing the technical and vocational education and training
(TVET) providers with information and important requirements to consider when
designing training programs for this standards and for individual, a career path
Ministry of Education Advanced Apparel Production Version 1

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Copyright Ethiopia Occupational Standard March 2011
UNIT OF COMPETENCE CHART
Occupational Standard: Advanced Apparel Production
Occupational Code: IND AAP
NTQF Level III
IND AAP3 01 0311 IND AAP3 02 0311 IND AAP3 03 0311

Develop Understanding Create and Edit Digital Produce Pattern Using
of Design Concept and Embroidery Designs CAD System
Process

Create Pattern Applying Analyze Fit Model Measure and Cut
Advanced Patternmaking Commercially Tailored
Principles Garments

Assemble and Fit Perform Job Estimates Perform Retailing and
Commercially Tailored and Costing Sales Promotions
Garments

Monitor Implementation Apply Quality Control Lead Small Teams
of Work Plan / Activities

Lead Workplace Improve Business Maintain Quality System
Communication Practice and Continuous
Improvement Processes

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Occupational Standard: Advanced Apparel Production Level III
Unit Title Develop Understanding of Design Concept and Process
Unit Code IND AAP3 01 0311
Unit Descriptor This unit covers the skills, attitudes and knowledge to identify
and understand the elements and principles of the design
concepts and process for fashion including color.
Elements Performance Criteria
1. Identify design 1.1 Steps in responding to a design brief are identified.

process 1.2 Design concept development processes are identified
where appropriate.
1.3 Design concepts are evaluated against design brief.
1.4 Commercial considerations in producing a design are
identified
2. Identify 2.1 Elements of design are identified.
elements and 2.2 Principles of design are identified.
principles of
design 2.3 Relationship of color theory to design process is identified
3. Identify 3.1 Color is investigated and dimensions identified.
characteristics
3.2 Relationship between value and intensity is identified and a
of color color chart is painted.
3.3 Color wheel is prepared according to color mixing principles.
3.4 Shade scale is prepared according to color mixing principles.
3.5 Color matching for production is implemented.
3.6 Color charts are inspected or checked against quality
standards.
3.7 Any changes or adjustments are carried out as required.
3.8 Documentation relating to color charts is completed.
4. Identify how 4.1 Fashion cycles and influences to fashion design are
fashion is identified
influenced by 4.2 Garments are identified that contain different design
design principles.
principles
4.3 Series of trade sketches are drawn to illustrate design
principles
4.4 Sketches are inspected against quality standards

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5. Interpret design 5.1 Preliminary concepts are identified
brief to develop 5.2 Design processes are used to experiment with and develop
design concept design concepts
5.3 Options are evaluated against design brief specifications
5.1 Any changes or adjustments are carried out as required
5.2 Design concept is selected and developed
5.4 Documentation relating to storyboard is completed
Variable Range
Design concept  purchasing trips
development  storyboards
processes  inspiration boards
may include:  research
 teamwork
 event participation
 attendance at fashion shows
 experimentation with fabrics, materials, designs, etc.
 draping
 use of models for original creation, or adaptation of designs or
interpretation of sketches within contexts related to single or
multiple production styles and ranges, made-to-measure and
theatre costuming
Design process May include:
The design process for this unit comprises an awareness level
understanding of the process to respond to a work brief,
including researching sources of information, creating art and
design work including prototypes and first drafts, and using
design tools such as illustrations, software programs, modeling
materials, etc. It also includes an awareness of commercial
concepts such as:
 type of production
 costs
 timing
 equipment - available and needed
 marketing and sales
 availability of raw materials and required resources
Elements of May include :
design may  line
include:  shape/silhouette
 color and texture
 value

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Principles of may include:
design  repetition
 pattern
 gradation
 rhythm
 radiation
 harmony
 contrast
 dominance
 proportion and balance
 unity
Tools and May include: color wheel
equipment  acrylic paints
 paint brushes
 cartridge paper
 crayons
 water colors
 pencils
 color software and painting programs, including color features
of CAD programs
 computers
OHS practices May include:
 manual handling techniques
 standard operating procedures
 personal protective equipment
 safe materials handling
 taking of rest breaks
 ergonomic arrangement of workplaces
 following marked walkways
 safe storage of equipment
 housekeeping
 reporting accidents and incidents
 other OHS practices relevant to the job and enterprise
Dimensions of May include:
color  value/tone
 hue and chroma /intensity/clarity
Color matching May involves:
 selecting the correct linings, buttons, zips and thread to
exactly match the garment
Storyboard May include:
 trade sketches of new garment designs
 fabric swatches
 specifications

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Evidence Guide
Critical Aspects of Demonstrates skills and knowledge to:
Competence  prepare workstation before commencing work
 prepare a color wheel
 prepare a value chart
 using a given piece of fabric, color match all components to
complement, such as zips, buttons, thread, linings and other
appropriate trims
 use appropriate tools and equipment
 apply all quality criteria, such as dimension and neatness, in
the completion of the charts
 convey all necessary instructions or information by the
appropriate use of notes
 develop and draw simple designs based on design principles
 apply OHS practices in work operations
 maintain accurate records
Underpinning Demonstrates knowledge of:
Knowledge and  fabrics, fibers, trims and accessories, and their properties and
Attitudes characteristics
 drawing techniques
 style features
 design concept and development processes
 color and its dimensions, characteristics and chart
 elements of design and the design process
 principles and elements of design and how they are used
 color and design
 tools and equipment of designing
 quality practices
 sequence of operations
 workplace practices
 recording and reporting practice
 OHS practices, including hazard identification and control
measures
Underpinning Demonstrates skills to:
Skills  use software and computing equipment in the investigation of
color
 color shapes using appropriate tools and equipment
 read, interpret and follow information on work specifications,
standard operating procedures and work instructions, and
other reference material
 communicate within the workplace
 sequence operations and meet specifications
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 clarify and check task-related information
 carry out work according to OHS practices
Resources Access is required to real or appropriately simulated situations,
Implication including work areas, materials and equipment, and to
information on workplace practices and OHS practices.
Methods of Competence may be assessed through:
Assessment  Interview / Written test
 Demonstration / Observation with Oral Questioning
Context of Competence may be assessed in the workplace or in a simulated
Assessment workplace setting

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Unit Title Create and Edit Digital Embroidery Designs
Unit Descriptor This unit covers the skills, attitudes and knowledge needed to
create and edit digital embroidery designs using specialized
software programs.
1. Identify client 1.1 Specifications for embroidery design are determined.

design brief 1.2 Available software programs are identified.
1.3 Garment considerations are identified.
1.4 Machine requirements are identified.
2. Create original 2.1 Design concept is created and prepared for presentation.
design 2.2 Designs are reviewed against brief and with client, and
modified as required to gain approval for development.
2.3 Design concept is developed using appropriate tools and
equipment and according to OHS practices.
2.4 Design specifications are developed to guide production.
2.5 Routine minor maintenance is performed according to
manufacturer specifications.
2.6 Designs are stored, organized and protected.
3. Edit design 3.1 Suitable designs or images are selected for editing.
3.2 Designs are imported into software programs.
3.3 Designs are edited to achieve design objectives.
3.4 Production specifications are determined.
3.5 Designs are stored, organized and protected
4. Present design 4.1 Design concept is presented for feedback.
for feedback 4.2 Feedback is received and considered in line with design
objectives.
4.3 Design concept is modified and improved where possible
5. Clean up 5.1 Workbench/station is cleaned and set up to make ready for
the next tasks and in according to OHS practices.
5.2 Tools, equipment and materials are cleaned and stored to
proper places
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Variable Range
Regulatory All work must comply with relevant Federal and Regional State
requirements legislative or regulatory requirements
Specifications May include:
 content
 color
 dimensions
 stitch type and size
 font
 fill
Garment May include:
considerations  type of fabric
 color of fabric
 positioning of design
 suitability of size, design, color
Machine May include:
requirements  thread type
 needle type
 stitch settings
 spool requirements
Tools and May include:
equipment  computer
 software programs
 hardware peripherals such as scanners, printers
 paper, pens
 templates
Edited May include:
 manipulation of height, scale, skew, rotation, width, length,
fonts, fill, baseline, envelopes, borders, spacing, needle
penetration, stitch size and type, color
 changes to content, style, finish
OHS practices  manual handling techniques  following marked walkways
may include:  standard operating  safe storage of equipment
procedures  housekeeping
 personal protective equipment  reporting accidents and
 safe materials handling incidents
 taking of rest breaks  other OHS practices relevant
 ergonomic arrangement of to the job and enterprise
workplaces
Minor routine  checking and replacement of needles, attachments and/or parts
maintenance  oiling of machine parts
may include:

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Evidence Guide
Critical aspects of Demonstrates skills and knowledge to:
Competence  plan work tasks to achieve specifications
 prepare workstation and work before commencing operations
 use software programs to develop designs
Knowledge and  digital embroidery program features
Attitudes  editing tools and procedures
 operating procedures for digitizer machines
 characteristics of typical fabrics, threads and other materials
 quality standards and practices
measures
 recording and reporting practices
Skills  receive and interpret design brief
 use required computer and program functions
 operate and maintain digital embroidery machines
standard operating
 procedures and work instructions, and other reference material
 sequence operations
 meet specifications
Assessment  Interview / Written exam
Context of Assessment may occur on the job or in an appropriately
Assessment simulated environment.

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Unit Title Produce Pattern Using CAD System
Unit Descriptor This unit covers the knowledge, skills and attitudes required to use
computer to develop and/or modify patterns to create basic styles
and to grade flat or 2D patterns used for garment production.
1. Interpret 1.1 Design sketches or drawings and specifications are

information interpreted and clarified with designer or customer as
required.
1.2 Missing dimensions or other unknown features of the
proposed product are determined through consultation with
customer or enterprise personnel.
1.3 Workplace procedures and instructions are read and
interpreted
2. Access 2.1 Computer and work station are prepared for use
software 2.2 Appropriate application are identified and opened
2.3 Pattern production for the design is planned
2.4 Required information is keyed-in or transferred from other
sources to initiate design or production processes.
3. Create pattern 3.1. Drawings based on customer information are constructed
using appropriate software applications
3.2. Knowledge of producing patterns processes and calculations
are applied to perform required tasks
3.4 Work is conducted according to OHS practices.
3.5 Shapes based on customer or enterprise information, are
marked and cut out using plotting table and appropriate
software applications
3.6 Finished work is checked for accuracy and compliance to
design requirements
3.7 Software applications are properly exited and computer
properly shut down and switched off.
4. Document and 4.1. Spreadsheet or other appropriate software applications are
communicate used to perform complex materials calculations, financial
data tasks and costing

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4.2. Data, drawings and other outputs are saved electronically and
in hard copy form using established enterprise file and
documentation formats
4.3. Other work related information is stored in accordance with
established workplace procedures
4.4. Data and associated information are passed to appropriate
personnel.
Variable Range
OHS practices Include hazard identification and control, risk assessment and
implementation of risk reduction measures specific to the tasks
described by this unit, and may relate to:
 housekeeping
Tools and  Personal Computer
equipment  Computer Software
 Plotter
 Digitizer/Scanner
Evidence Guide
Critical Aspects Demonstrates skills and knowledge to:
of Competence  operate a plotter to construct two dimensional drawings, mark
out templates, or cut shapes in material
 operate a desk top or lap top computer and relevant software
 comply with all relevant safety requirements, including safe use
of plotting tables for cutting out materials
 interpret work orders and interpret customer information
 interpret specifications for components that are to form part of
finished products
 document and communicate work related information
Knowledge and  range of products and services offered by the workplace
Attitudes  product construction processes
 computer hardware and software packages used in the

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enterprise
 computer and plotter interfaces
 keyboard skills
 plotting techniques
 identify computer hardware components
 mathematical processes and formula (e.g. areas, volumes)
 geometry and geometrical shapes
 principles and practices of engineering drawing
 environmental requirements of relevant industry and workplace
procedures; general industry housekeeping policies and
procedures; and OHS practices, including hazard identification
and control measures
 quality and workplace practices
 practices for recording and reporting
Skills  manual skills of patternmaking
 operating computer aided machines
 interface with computer hardware
 load and use relevant software
 set and input, and save and retrieve relevant data
 set up plotting equipment
 mark out templates using plotting equipment
 interpret diagrams and drawings
 develop complicated shapes/ pattern
 construct templates
 allow for material shrinkage
 make provision for rolled edges
 make provision for joins or seams
 read, interpret, and follow information on work specifications,
standard operating
 procedures and work instructions, and other reference material
Resource Access is required to real or appropriately simulated situations,
Implications including work areas, materials and equipment, and to information
on workplace practices and OHS practices.
Assessment  Observation/demonstration
 Written Test / Oral questioning

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Occupational Standard: Advanced Apparel Production Level II
Unit Title Create Pattern Applying Advanced Patternmaking Principles
Unit Descriptor This unit covers the knowledge, attitudes and skills to create
block/basic patterns applying advanced patternmaking principles.
1. Prepare 1.1 Workstation and seating are set up according to OHS

workstation practices and specifications for work.
1.2 Materials are laid out in accordance to work specifications.
1.3 Pattern making tools and equipment are set up and
readied for use
2. Interpret 2.1 Design drawings and specifications are interpreted and
design clarified.
2.2 Design lines and style features are identified.
2.3 Fabric characteristics and performance, and trims and
finishing are considered in relation to the design and
customer requirements.
2.4 Ease allowance is determined.
2.5 Any special construction methods or trim details of garment
are considered in relation to the design.
2.6 Simple calculations are carried out based on the production
requirements.
3. Select block to 3.1 Design is analyzed to identify appropriate modifications.
be used 3.2 Fabric performance characteristics that may affect garment
pattern are identified.
3.3 Pattern development is planned according to quality
standards and workplace practices.
3.4 Ease allowances are determined.
3.5 Appropriate block is selected.
4. Prepare 4.1 Advanced patternmaking principles are applied in
pattern developing patterns according to specifications.
4.2 Methods and formulas used are documented.
4.3 Pattern pieces are checked for accuracy, including seam
allowances, ease allowances, seam match, hems and

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functional openings.
4.4 All pattern pieces are labeled, including grain lines, notches,
pattern information and cutting instructions.
5. Test and 5.1 Toile or garment segments are tested for proportioning and fit.
finalize pattern 5.2 Fitting is performed to ensure that prototype meets with
customer satisfaction.
5.3 Any pattern alterations are completed and assessed to meet
fit and design requirements.
5.4 Pattern is finalized and checked to ensure accuracy,
completeness and compliance to design specifications.
5.5 Final patterns are directed to next production process.
6. Document 4.1 Sizing system for pattern and base size are identified.
pattern 4.2 Spreadsheet of full range for selected sizing system is
preparation for prepared with essential measurements.
production
4.3 Grade table for full size range is prepared.
4.4 Pattern specification sheets with trade drawings are
completed and attached to patterns for storage.
4.5 Work order for sizing labels is prepared as required.
4.6 Finished pattern are filed / stored in accordance with the
enterprise standard procedure and system.
Variable Range
 OHS practices include hazard identification and control, risk
assessment and implementation of risk reduction measures
specific to the tasks described by this unit, and may relate to:
 safe materials handling and safe storage of equipment
 housekeeping
Patternmaking May include:
tools and  pattern blocks
equipment  scissors
 ruler and square rule
 marker pens

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 hole punch
 pins
 fashion triangle
 French curve
 pattern notcher
 weights
 tape measure
 Computer with patternmaking software
Patternmaking May include but not limited to:
principles  advanced patternmaking principles
 Manual and / or CAD system
Evidence Guide
Critical aspects Demonstrates skills and knowledge to:
of Competence  understand and apply correct pattern and garment
terminology
 identify, select and use the appropriate tools and equipment
for patternmaking
 select the appropriate block and develop a pattern
 apply the patternmaking principles of square block and dart
manipulation in developing patterns according to the
specifications and workplace quality standards
 cut out and label pattern pieces accurately
Knowledge and  patternmaking principles and concept
Attitudes  patternmaking and design terminology
 pattern markings
 patternmaking tools and equipment
 basic mathematics and calculations
 design and style features
 fabric performance characteristics
 sequence of operations
 OHS practices, including hazard control measures
Skills  draw a basic sketch
 take measurements
 use patternmaking tools

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 consistently achieve quality and production output
requirements
standard operating procedures and work instructions
Implications including work areas, materials and equipment, and to
information and documentation normally used in the workplace
Assessment  Observation/Demonstration with Oral Questioning
 Interview/Written Test

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Unit Title Analyze Fit Model
Unit Descriptor This unit covers the skills, attitudes and knowledge to analyze
and select the fit model used to present sample garments and
derives garment fit and size standard. The unit applies to the size
standard representations that are required in the design,
manufacture and retail of fashion for the target market size range.
1. Scope design 1.1 Profile of target market population is obtained.

brief in relation 1.2 Demographics of market population are identified.
to target
market 1.3 Intended purpose of design is established.
1.4 Design brief is interpreted and appropriate sizing system
and fit model is selected to represent target population.
1.5 Where necessary design brief is clarified with designer.
1.6 Fit model for design brief is approved by stakeholders.
1.7 Communication and work schedule is developed with fit
model for measurement taking, fittings and presentation of
garments.
2. Measure fit 2.1 Tools and equipment are obtained and fit model prepared
model for measurement and or image capture.
2.2 Body reference points are established and marked.
2.3 Body measurements of fit model are taken and recorded.
2.4 Designer and product development team are consulted for
analysis of measurements.
3. Assess 3.1 Body characteristics are identified and compared to
physical standard body.
characteristics 3.2 Unique features are identified and assessed for potential
problems in fit.
3.3 Information on body characteristics of fit model is recorded.
4. Select 4.1 Types of dress forms or 3D avatars available to designers
representation and technicians are identified and evaluated according to
of fit model resources
4.2 Comparisons to fit model are made and appropriate
representation is selected.

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Variable Range
requirements legislative or regulatory requirements.
Target market May include:
 plus sizes
 petit sizes
 teen
 mature age
 baby
 toddler
Demographics May include:
 age
 ethnicity
 gender
Sizing system May include:
 women's sizes such as 10, 12, 14, 16, etc.
 men's sizes such as 92, 95, 98, etc.
 women's bra sizes such ad 12A, 12B, 12C, 12D, 12DD,etc.
 children's sizes such as 5, 6, 7, 8, 9, 10, etc.
 babies' sizes such as 0000, 000, 00, 0, etc.
Tools and May include:
equipment  manual or electronic tape measure
 image capturing devices
 pen/pencil
 measure chart
 tape, cord or elastic
 eraser
Body May include:
measurements  height and weight
 body reference points such as nape, acromion, waist point,
seat vertex, abdomen vertex, carpus, neck base, upper
sternum, bust point, pelvic bone
 levels such as crown, shoulder, scye, bust or chest, waist, hip,
crotch, knee
 girth measurements such as waist, bust or chest, hip, high hip,
upper and under bust, head circumference, upper arm, wrist,
thigh, calf, ankle, heel/instep
 horizontal measurements such as shoulder, shoulder breadth,
across front, across back, bust point to bust point
 vertical measurements such as nape to center back waist,
nape to neck base, nape to bust or chest, nape to waist, nape
to wrist, center front waist to floor, center back waist to floor,
right-hand side waist to floor, left-hand side waist to floor, waist
to hip, inside leg, body rise, arm length, neck length

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 cup size
 shoulder angle
 seat prominence
 thigh
 knee
 instep
 calf
Body May include:
characteristics  posture
 genetic, developmental and structural influences
 shape classifications such as hourglass, rectangular, pear,
inverted triangle
 anthropometric classifications - somatotypes
 shoulder slope - raised, normal, sloping
 body sway and postural asymmetry - according to lower and
upper body
 proportions - short or long waisted, mid-body shortness
Standard body May include:
 Australian Standards, international standards, and
recommended size charts
 proprietary data developed in-house or through external
sources which define the figure as proportional, aligned and
falling within appropriate weight for age parameters for target
population
Unique features May include:
 common postural faults such as forward head, rounding of
shoulders, anterior/posterior pelvic tilts, sway back, flat back
 prominent features such as protruding abdomen, bust or seat
 spinal and pelvic rotation
 foot alignment such as supinated or pronated foot
 arm types such as very thin or heavy
 leg types such as bow legs or knock knees
 neck length such as long or short
OHS practices OHS practices must include hazard identification and control,
risk assessment and implementation of risk reduction measures
specific to the tasks described by this unit and may include:
 manual handling techniques and safe materials handling
 housekeeping

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Evidence Guide
Competence  scope and interpret design brief
 select and measure fit model accurately
 analyze and assess physical characteristics
 record measurements
 select appropriate representation of fit model for use in product
development
Knowledge and  OHS practices, including hazard identification and control
Attitudes measures
Skills  consistently achieve quality and production output
requirements
standard operating procedures and work instructions, and
other reference material
Assessment  Observation/demonstration with Oral Questioning
 Written test / Interview
Context of Assessment may be conducted in the workplace or in a simulated

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Unit Title Measure and Cut Commercially Tailored Garments
Unit Descriptor This unit covers the skills, attitudes and knowledge required in
measuring, laying-up and cutting of custom-made garments. It
includes performing cutting to order for one off single lays within
the clothing industry.
1. Measure and 1.1 Client measurements are obtained

interpret 1.2 Garment measurements are interpreted to suit special needs
garment
of client, where required
dimensions
1.3 Ergonomic arrangement of the workplace is observed in
accordance with OHS measures and procedures
2. Determine / 2.1 Types and performance characteristics of fabrics are
confirm design discussed with client for understanding and agreement
and pattern 2.2 Garment design (and preferred material or fabric) is
requirements discussed and agreed with client, where necessary
2.3 Special needs of the client are incorporated into the design,
where required
2.4 Design is chalked into the pattern or the pattern is selected /
modified to meet the requirements
3. Lay-up and cut 3.1 Material is checked for quality, faults, width, selvedges, dye
material lot and marking requirements
3.2 Material is laid-up and alignment is checked to ensure
conformance to specifications
3.3 Material is cut to meet design requirements and
measurements of the pattern
3.4 Material is handled appropriate based on its characteristics
4. Maintain 4.1 All relevant paperwork and documentation is prepared in
documentation accordance with enterprise procedures
4.2 Completed documents are filed / forwarded to appropriate
personnel
4.3 Housekeeping is observed before and after performance of
this unit
4.4 OHS practices is followed throughout the application of this
unit

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Variable Range
requirements legislative or regulatory requirements.
Garment special individual requirements, such as posture, shape, etc.
dimensions may
include:
OHS practices OHS practices must include hazard identification and control,
risk assessment and implementation of risk reduction
measures specific to the tasks described by this unit, and may
include:
 housekeeping
Evidence Guide

Competence  obtain accurate measurements from client
 ensure design is suitable for client
 communicate effectively and interacting with the client in the
presentation of ideas and designs
 laying-up and aligning material with pattern cutting material
 apply workplace health and safety policies in work operations
Required Demonstrates knowledge of:
Knowledge and  garment construction
Attitudes  assembly methods
 fabric properties such as weight, shrinkage, pile, grain and
pattern shapes
 the importance of the selvedge and bias of fabrics and their
characteristics
 fabric performance
 safety and environmental aspects of relevant enterprise
activities

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measures
Required Skills Demonstrates skills to:
 use appropriate techniques for laying-up and cutting operations
 apply all the relevant safety practices when working in the
clothing industry
 communicate effectively with clients, individuals, work groups
and supervisors
 document and transfer information
standard operating procedures and work instructions and other
reference material
 carry our work according to OHS practices
Implication including work areas, materials and equipment, and to information
Methods of Assessment may be conducted through:
Assessment  Interview / Written exam
Context of Assessment may occur on the job or in an appropriately simulated
Assessment environment.

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Unit Title Assemble and Fit Commercially Tailored Garments
Unit Descriptor This unit covers the skills and knowledge required to assemble
and fit commercially tailored or bespoke garments. This unit
applies to assembly and fitting of commercially tailored or
bespoke garments. Degree of complexity will relate to fabrics
being used and intricacy of design.
1. Prepare 1.1 Materials and garment pieces for assembly are gathered
garment and checked for completeness and appropriateness
pieces 1.2 Fabric pieces and linings are pinned or sewn together as
required, and appropriately hung in readiness for assembly
1.3 First fitting is conducted with the client and necessary
changes made, as required
1.4 Material is handled appropriately based on its characteristics
2. Assemble 2.1 Pieces are sewn together to form the whole garment in
garment accordance with pattern specifications and OHS practices
2.2 Garment is pressed in accordance with requirements
2.3 Second fitting of garment is assessed with client
2.4 Modifications are determined in consultation with the client,
where necessary
3. Finish 3.1 Alterations are undertaken, where relevant
garment 3.2 Hand sewing is assessed and trims applied in accordance
with design requirements
3.3 Garment is finished to meet specifications and appropriate
labels attached
4. Conduct final 4.1 Final fitting is conducted to ensure client satisfaction and to
fitting and confirm correct sizing, look and wearer comfort
documentation 4.2 All relevant paperwork and documentation is prepared in
accordance with enterprise procedures
4.3 Documents are filed / stored or forwarded to appropriate
personnel in accordance with enterprise procedures
4.4 OHS practices are observed throughout the application of
this unit

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Variable Range
 housekeeping
Evidence Guide
Critical aspects of Demonstrates skills and knowledge to:
Competence  prepare and assemble pieces for garment
 conduct fittings
 communicate effectively and interact with the client
 communicate effectively with customers, etc.
 apply workplace health and safety policies in work
operations
Knowledge and  garment construction
Attitudes  assembly methods
 fabric properties, their characteristics and performance
 safety and environmental aspects of relevant enterprise
activities
measures
Skills  perform alterations
 hand and machine sew and apply trims
 apply all the relevant safety practices when working in the
clothing industry
 communicate effectively with individuals, work groups and
supervisors
 read, interpret and follow information on work specifications, ,

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standard operating procedures and work instructions and other
reference material
 carry our work according to OHS practices
Resources Assessment may occur on the job or in an appropriately
Implication simulated environment and requires access to work areas,
materials and equipment, and to information on workplace
Practices and OHS practices.
Assessment  Interview / Written Test
 Demonstration / Observation

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Unit Title Perform Job Estimates and Costing
Unit Descriptor This unit covers the knowledge, attitudes and skills to estimate
materials, labor and time requirements and establish cost for
producing apparels and services.
1. Identify cost 1.1. Details of customer requirements are obtained through

involved in discussion with customer
producing 1.2. Types and quantities of materials required for work are
garments or estimated
services
1.3. Labor requirements to perform required services are
estimated
1.4. Time requirements to perform required services are estimated
2. Calculate Cost 2.1 Total materials costs and labor costs are calculated
2.2 Total job cost is calculated, including overheads and mark-up
percentages
2.3 Final cost to customer is calculated
3. Document and 3.1 Details of costs and charges are documented
verify details 3.2 Costs, calculations and other details are verified by other
enterprise personnel, as required
3.3 Customer quotation is prepared
3.4 Details are documented for future reference.
Variable Range
Customer’s May include:
requirements  style/design
 size and color
 type of fabrics
 date to finish
OHS practices  manual handling techniques
 housekeeping
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Evidence Guide
Critical Aspects Demonstrates skills and knowledge to:
of Competence  interpret work orders, specifications and instructions for
products and materials to be used
 estimate quantities of materials required
 determine the types and amount of labor required to complete
the work
 estimate time required to complete the work
 document and communicate work-related information
 use calculators, computer programs and other aids in the
estimation and cost calculation processes
Knowledge and  products and services offered by the dressmaker/tailor
Attitudes  costing procedures
 components of overheads costs
 components of direct labor costs
 workflow and production processes
 basic mathematical processes and formulas
 labor rates and approximate costs of products and materials
 OHS practices including hazard control measures
Skills  locate and interpret technical information about products,
materials, equipment and operating procedures
 identify customer requirements
 calculate amounts and sizes of materials
 apply hourly rates for labor and overheads
 estimate production times
 calculate total costs of products or services
Implication including work areas, materials and equipment
Assessment  Observation/demonstration with Oral questioning
 Written Test
Context of  Competence may be assessed in the workplace or in a
Assessment simulated workplace setting

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Unit Title Perform Retailing and Sales Promotion
Unit Descriptor This unit covers the skills, attitudes and knowledge to identify
opportunities for the sale of apparel merchandize and market to
sales outlets or direct to customers.
1. Gather specific 1.1 Potential retail clients/customers and sales opportunities are
retailing identified
information
1.2 Retail customers are segmented and their purchasing
behavior identified
1.3 Features and benefits of merchandize are identified
1.4 Target market needs and expectations in relation to the
merchandize are identified
1.5 Current merchandising practices and trends are analyzed
for relevance to fashion product.
1.6 Key factors on the success of retail business are
determined
2. Determine 2.1 Product mix, volumes and pricing are balanced to optimize
marketing mix sales and profit
2.2 Costs and benefits of using different distribution channels
and/or levels of customer are evaluated and the results
considered in determining the marketing mix
2.3 Customer needs and preferences are considered in
determining the marketing mix
2.4 Promotional activities are determined to suit the target
market
2.5 Marketing mix is determined according to market and
business needs
3. Develop and 3.1 Marketing cycle of the merchandize is identified
implement 3.2 Marketing plan is developed which details marketing
marketing plan strategies and promotional activities
3.3 Marketing plan is assessed for its effectiveness in meeting
marketing objectives, timing and budget requirements
3.4 Marketing plan is documented according to industry practice.

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3.5 Persons involved in the marketing effort are briefed on their
roles and responsibilities to ensure the success of marketing
plan/strategies
3.6 Planned promotional activities are implemented in
accordance with marketing objectives and budgetary
requirements
4. Identify sales 4.1 Potential sales outlets for design product are identified.
outlets 4.2 Customers and product range of outlets are identified.
4.3 Suitability of sales outlets is assessed.
4.4 Sales outlets are selected.
5. Confirm sale 5.1 Product price is negotiated with outlet or customer.
conditions
5.2 Opportunities for variations in design are explored.
5.3 Supply arrangements are confirmed.
5.4 Presentation of design product is selected to maximize
appearance.
5.5 Sale conditions are documented as required.
5.6 Promotional tools are used to support sales.
6. Improve 6.1 Ongoing monitoring of marketing activities and evaluation is
marketing conducted according to the objectives and targets of the
performance plan
6.2 Performance gaps are analyzed and corrective action
taken or new targets set
6.3 Relevant people are encouraged to propose ways to
improve marketing performance
6.4 Customer reaction to all aspects of the marketing mix is
sought and analyzed to improve targeting and outcomes
6.5 Ongoing research of customer requirements is conducted to
identify opportunities for change and improvement
6.6 Changes in market opportunities are monitored and
investigated for new business opportunities to aid business
development

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Variable Range
Retail customer  Social class, economical level, education, nationality, race
segmentation  Gender, age, family status, work situation/employment
Purchasing  where they shop
behavior  when they shop
 acceptable price range
 product performance expectations
 need to try garments on
 need to return items
Current  point of sale tracking
merchandizing  instant communication of sales back to producers
practices  overnight replenishment
 just in time systems
Key factors  location
 appropriate merchandising
 targeted customer
 price range
 merchandise
 competitors
 exclusivity
Distribution  self-access, wholesale, retail
channels  distributor, delivery service, mail order, telesales
 dealer, re-seller, franchisee
 concessioners
Marketing mix  technical features, design
 quality, range
 safety features
 pricing
 promotion, distribution
 level of service
Promotional  gimmicks
activities  point of sale incentives
 special offers
 price reductions
 advertising
 product branding activities
 packaging features such as labeling
 demonstrations
 fashion parades
 display and presentation
 advertising in national suburban or local newspapers
 web site
 word of mouth, referral, testimonials
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 professional/industry journals
 advertising on radio or television
 mail drops
 display posters
 canvassing and telephone canvassing
 exhibitions, in-store promotions
 sponsorship
 the development of networks and strategic alliances
Marketing  product design and packaging
strategies  pricing, presentation and display of products/services
 promotion and advertising
 product range and mix
 distribution
 achieving lower costs of production and distribution than
competitors
 pursuing cost leadership and/or product differentiation within a
specialist market segment
 creating a very different product line or service so that the
business becomes a class leader in the industry
Industry practices formatting and structure
 inclusion of pictures and presentation details
 promotion of design features and benefits
 reporting verbally or in writing
 oral, written or visual communication
 inclusion of merchandising objectives
 inclusion of adequate detail
Sales outlets  markets
 galleries
 shops
 art centers
Suitability  Store layout, display spaces and customer flow
 Fixtures, fittings and mannequins
Promotional tools  gimmicks  product information
 labeling  display props
 special offers  fliers
 packaging  signage
Performance gaps  under or over achievement of performance targets
Relevant people  owner/operator, partners
 financial backers, clients
 family members, work team members, sub-contractors
 franchise agency
 trade or industry associations
 regulatory bodies

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Evidence Guide
Critical Aspects of  identify appropriate presentation, promotion and advertising
Competence for specific fashion product
 develop and implement marketing plan/strategy
 address merchandising objectives
 negotiate with customer
 selecting sales outlets
Underpinning Demonstrate knowledge of:
Knowledge and  market research tools and strategies
Attitudes  relevant marketing principles/concepts, methods and analysis
 element of marketing mix
 concepts of features and benefits
 merchandising/marketing practices in the fashion industry
 promote fashion product and design features
 sales practices in local community and location of local sales
outlets
 concepts of marketing, product and pricing procedures and
life cycle
 pricing structures, import/export factors, production times
 characteristics and purchasing styles of target market
 characteristics and purpose of merchandising /marketing
 the role of merchandising in the retail industry
 customer demand and market trends
 product quality standards
 goods and services tax
 basic mathematics and calculations
 problem solving and decision making process
Underpinning Demonstrate skills to:
Skills  research, access, interpret and use market data from a range
of sources
 select sale process or marketing procedures
 select merchandising procedures or processes
 prepare and present information in appropriate formats
 maintaining accurate records
 communication skills
Implications including work areas, materials and equipment
Methods of  Direct observation /demonstration with Oral Questioning
Assessment  Oral questioning / Written Test
Context of Assessment may occur on the job or in an appropriately
Assessment simulated environment.

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Unit Title Monitor Implementation of Work Plan/Activities
Unit Descriptor This unit covers competence required to oversee and monitor the
quality of work operations within an enterprise. This unit may be
carried out by team leaders or supervisors.

1. Monitor and 1.1 Efficiency and service levels are monitored on an ongoing
improve basis.
workplace 1.2 Operations in the workplace support overall enterprise goals
operations and quality assurance initiatives.
1.3 Quality problems and issues are promptly identified and
adjustments are made accordingly.
1.4 Procedures and systems are changed in consultation with
colleagues to improve efficiency and effectiveness.
1.5 Colleagues are consulted about ways to improve efficiency
and service levels.
2. Plan and 2.1 Current workload of colleagues is accurately assessed.
organise 2.2 Work is scheduled in a manner which enhances efficiency
workflow and customer service quality.
2.3 Work is delegated to appropriate people in accordance with
principles of delegation.
2.4 Workflow is assessed against agreed objectives and
timelines and colleagues are assisted in prioritisation of
workload.
2.5 Input is provided to appropriate management regarding
staffing needs.
3. Maintain 3.1 Workplace records are accurately completed and
workplace submitted within required timeframes.
records 3.2 Where appropriate completion of records is delegated and
monitored prior to submission.
4. Solve 4.1 Workplace problems are promptly identified and considered
problems and from an operational and customer service perspective.
make 4.2 Short term action in initiated to resolve the immediate
decisions problem where appropriate.
4.3 Problems are analysed for any long term impact and
potential solutions are assessed and actioned in

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consultation with relevant colleagues.
4.4 Where problem is raised by a team member, they are
encouraged to participate in solving the problem.
4.5 Follow up action is taken to monitor the effectiveness of
solutions in the workplace.
Variables Range
Problems May include but not limited to:
 difficult customer service situations
 equipment breakdown/technical failure
 delays and time difficulties
 competence
Workplace May include but is not limited to:
records  staff records and regular performance reports
Evidence Guide
Critical Aspects Assessment must confirm appropriate knowledge and skills to:
of Competence  ability to effectively monitor and respond to a range of common
operational and service issues in the workplace
 understanding of the role of staff involved in workplace
monitoring
 knowledge of quality assurance, principles of workflow planning,
delegation and problem solving
Underpinning Demonstrate knowledge of:
Knowledge and  roles and responsibilities in monitoring work operations
Attitudes  overview of leadership and management responsibilities
 principles of work planning and principles of delegation
 typical work organization methods appropriate to the sector
 quality assurance principles and time management
 problem solving and decision making processes
 industrial and/or legislative issues which affect short term work
organization as appropriate to industry sector
Underpinning Demonstrate skills to:
Skills  monitoring and improving workplace operations
 planning and organizing workflow
 maintaining workplace records
Resource Access is required to real or appropriately simulated work areas,
Implications materials and equipment
 Observation / Demonstration with Oral Questioning

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Unit Title Apply Quality Control
Unit Descriptor This unit covers the skills and knowledge required in applying
quality control to apparel production.

1. Determine 1.1 Quality standard documents are acquired and reviewed
quality
standards 1.2 Quality standards and procedures are introduced to staff /
personnel.
1.3 Quality standard procedures are ensured to be implemented
in accordance with the organization/workplace policy.
1.4 Standard procedures are revised / updated when necessary
2. Assess quality 2.1 Products/work outputs and work performance are checked
of work and against organization quality standards and specifications
product
delivered 2.2 Work outputs and performance delivered are evaluated using
the appropriate evaluation parameters and in accordance
with organization standards
2.3 Causes of any identified faults are identified and corrective
actions are taken in accordance with organization policies
and procedures
3. Record 3.1 Basic information on the quality performance is recorded in
information accordance with organization procedures
3.2 Records of work quality are maintained according to the
requirements of the organization
4. Study causes 4.1 Causes of deviations from final outputs or services are
of quality investigated and reported in accordance with organization
deviations procedures
4.2 Suitable preventive action is recommended based on
organization quality standards and identified causes of
deviation from specified quality standards of final service or
output
5. Complete 5.1 Information on quality and other indicators of service
documentation performance is recorded.
5.2 All service processes and outcomes are recorded.

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Variable Range
Quality check  visual inspection
 physical measurements
 check against design/specifications
Quality standards  materials
 component parts
 final product
 production process
 conformity to specifications
Quality  finish
parameters  size
 durability
 product variations
 materials
 alignment
 color
 damage and imperfections
Evidence Guide
Critical Aspects of Assessment requires evidence that the candidate:
Competence  checked completed work continuously against organization
standard
 identified and isolated faulty or poor product/output
 checked service delivered against organization standards
 identified and applied corrective actions on the causes of
identified faults or error
 recorded basic information regarding quality performance
 investigated causes of deviations of services against standard
 recommended suitable preventive actions
Knowledge and  relevant quality standards, policies and procedures
Attitudes  characteristics of products/outputs
 safety environment aspects of production processes
 relevant evaluation techniques and quality checking procedures
 workplace procedures and reporting procedures
Skills  interpret work instructions, specifications and standards
appropriate to the required work or product
 carry out relevant performance evaluation
 maintain accurate work records in accordance with procedures
 meet work specifications and requirements
 communicate effectively within defined workplace procedures

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Resource The following resources should be provided:
Implications  access to relevant workplace or appropriately simulated
environment and materials relevant to the activity/ task
Methods of Competence may be accessed through:
 Observation / Demonstration
Context for Competence may be assessed in the workplace or in a simulated

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Unit Title Lead Small Teams
Unit Descriptor This unit covers the knowledge, attitudes and skills to lead small
teams including setting and maintaining team and individual
performance standards.
1. Provide team 1.1. Work requirements are identified and presented to team
leadership members
1.2. Reasons for instructions and requirements are
communicated to team members
1.3. Team members’ queries and concerns are recognized,
discussed and dealt with
2. Assign 2.1. Duties and responsibilities are allocated having regard to the
responsibilities skills, knowledge and aptitude required to properly undertake
the assigned task and according to company policy
2.2. Duties are allocated having regard to individual preference,
domestic and personal considerations, whenever possible
3. Set 3.1. Performance expectations are established based on client
performance needs and according to assignment requirements
expectations 3.2. Performance expectations are based on individual team
for team members duties and area of responsibility
members
3.3. Performance expectations are discussed and disseminated
to individual team members
4. Supervised 4.1. Monitoring of performance takes place against defined
team performance criteria and/or assignment instructions and
performance corrective action taken if required
4.2. Team members are provided with feedback, positive support
and advice on strategies to overcome any deficiencies
4.3. Performance issues which cannot be rectified or addressed
within the team are referenced to appropriate personnel
according to employer policy
4.4. Team members are kept informed of any changes in the
priority allocated to assignments or tasks which might impact
on client/customer needs and satisfaction
4.5. Team operations are monitored to ensure that employer/
client needs and requirements are met

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4.6. Follow-up communication is provided on all issues affecting
the team
4.7. All relevant documentation is completed in accordance with
company procedures
Variable Range
Work  Client Profile

requirements  Assignment instructions
Team member’s
 Roster/shift details
concerns
Monitor  Formal process
performance  Informal process
Feedback  Formal process

 Informal process
Performance  Work output

issues  Work quality
 Team participation
 Compliance with workplace protocols
 Safety
 Customer service
Evidence Guide
Competence  Maintained or improved individuals and/or team performance
given a variety of possible scenario
 Assessed and monitored team and individual performance
against set criteria
 Represented concerns of a team and individual to next level of
management or appropriate specialist and to negotiate on their
behalf
 Allocated duties and responsibilities, having regard to
individual’s knowledge, skills and aptitude and the needs of the
tasks to be performed
 Set and communicated performance expectations for a range
of tasks and duties within the team and provided feedback to
team members

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Knowledge and  Company policies and procedures
Attitudes
 Relevant legal requirements
 How performance expectations are set
 Methods of Monitoring Performance
 Client expectations
 Team member’s duties and responsibilities
Skills  Communication skills required for leading teams
 Informal performance counseling skills
 Team building skills
 Negotiating skills
Resources  Access to relevant workplace or appropriately simulated
Implication environment where assessment can take place
 Materials relevant to the proposed activity or task
Assessment  Interview
 Observation/Demonstration

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Unit Title Lead Workplace Communication
Unit Descriptor This unit covers the knowledge, attitudes and skills to lead in the
dissemination and discussion of information and issues in the
workplace.
1. Communicate 1.1 Appropriate communication method is selected

information 1.2 Multiple operations involving several topics areas are
about
communicated accordingly
workplace
processes 1.3 Questions are used to gain extra information
1.4 Correct sources of information are identified
1.5 Information is selected and organized correctly
1.6 Verbal and written reporting is undertaken when required
1.7 Communication skills are maintained in all situations
2. Lead 2.1 Response to workplace issues are sought

workplace 2.2 Response to workplace issues are provided immediately
discussion
2.3 Constructive contributions are made to workplace
discussions on such issues as production, quality and
safety
2.4 Goals/objectives and action plan undertaken in the
workplace are communicated.
3. Identify and 3.1 Issues and problems are identified as they arise
communicate 3.2 Information regarding problems and issues are organized
issues arising coherently to ensure clear and effective communication
in the
workplace 3.3 Dialogue is initiated with appropriate staff/personnel
3.4 Communication problems and issues are raised as they
arise

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Variable Range
Methods of  Non-verbal gestures
communication  Verbal
 Face to face
 Two-way radio
 Speaking to groups
 Using telephone
 Written
 Using Internet
Evidence Guide
Competence  Dealt with a range of communication/information at one time
 Made constructive contributions in workplace issues
 Sought workplace issues effectively
 Responded to workplace issues promptly
 Presented information clearly and effectively written form
 Used appropriate sources of information
 Asked appropriate questions
 Provided accurate information
Knowledge and  Organization requirements for written and electronic
Attitudes communication methods
 Effective verbal communication methods
 Apparel/Garments Terminology
Skills  Organize information
 Understand and convey intended meaning
 Participate in variety of workplace discussions
 Comply with organization requirements for the use of written
and electronic communication methods
Resources The following resources must be provided: variety of information,
Implication communication tools, simulated workplace
Assessment  Interview
 Observation/Demonstration

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Unit Title Improve Business Practice
Unit Descriptor This unit covers the skills, knowledge and attitudes required in
promoting, improving and growing business operations.

1. Diagnose the 1.1 Data required for diagnosis is determined and acquired
business
1.2 Competitive advantage of the business is determined from
the data
1.3 SWOT analysis of the data is undertaken
2. Benchmark 2.1 Sources of relevant benchmarking data are identified
the business
2.2 Key indicators for benchmarking are selected in consultation
with key stakeholders
2.3 Like indicators of own practice are compared with benchmark
indicators
2.4 Areas for improvement are identified
3. Develop 3.1 A consolidated list of required improvements is developed
plans to
improve 3.2 Cost-benefit ratios for required improvements are determined
business 3.3 Work flow changes resulting from proposed improvements
performance are determined
3.4 Proposed improvements are ranked according to agreed
criteria
3.5 An action plan to implement the top ranked improvements is
developed and agreed
3.6 Organizational structures are checked to ensure they are
suitable
4. Develop 4.1 The practice vision statement is reviewed
marketing
and 4.2 Practice objectives are developed/reviewed
promotional 4.3 Target markets are identified/refined
plans
4.4 Market research data is obtained
4.5 Competitor analysis is obtained
4.6 Market position is developed/reviewed

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4.7 Practice brand is developed
4.8 Benefits of practice/practice products/services are identified
4.9 Promotion tools are selected/developed
5. Develop 5.1 Plans to increase yield per existing client are developed
business
growth plans 5.2 Plans to add new clients are developed
5.3 Proposed plans are ranked according to agreed criteria
5.4 An action plan to implement the top ranked plans is
developed and agreed
5.5 Practice work practices are reviewed to ensure they support
growth plans
6. Implement 6.1 Implementation plan is developed in consultation with all
and monitor relevant stakeholders
plans
6.2 Indicators of success of the plan are agreed
6.3 Implementation is monitored against agreed indicators
6.4 Implementation is adjusted as required
Variable Range
Data required  organization capability
includes:  appropriate business structure
 level of client service which can be provided
 internal policies, procedures and practices
 staff levels, capabilities and structure
 market, market definition
 market changes/market segmentation
 market consolidation/fragmentation
 revenue
 level of commercial activity
 expected revenue levels, short and long term
 revenue growth rate
 break even data
 pricing policy
 revenue assumptions
 business environment
 economic conditions
 social factors
 demographic factors
 technological impacts
 political/legislative/regulative impacts

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 competitors, competitor pricing and response to pricing
 competitor marketing/branding
 competitor products
Competitive  services/products
advantage  fees
includes:  location
 timeframe
Objectives  Specific
should be  Measurable
'SMART' , that  Achievable
 Realistic
 Time defined
Market research  data about existing clients
data includes:  data about possible new clients
 data from internal sources
 data from external sources such as:
 trade associations/journals
 Yellow Pages small business surveys
 libraries
 Internet
 Chamber of Commerce
 client surveys
 industry reports
 secondary market research
 primary market research such as:
 telephone surveys
 personal interviews
 mail surveys
Competitor  competitor offerings
analysis  competitor promotion strategies and activities
 competitor profile in the market place
SWOT analysis  internal strengths such as staff capability, recognized
includes:  quality
 internal weaknesses such as poor morale,
 under-capitalization, poor technology
 external opportunities such as changing market and
 economic conditions
 external threats such as industry fee structures, strategic
 alliances, competitor marketing
Key indicators  salary cost and staffing
may include:  personnel productivity (particularly of principals)
 profitability
 fee structure
 client base

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 size staff/principal
 overhead/overhead control
Organizational  legal structure (partnership, limited liability company, etc.)
structures  organizational structure/hierarchy
include:  reward schemes
Market position  product
should  the good or service provided
include data on:  product mix
 the core product - what is bought
 the tangible product - what is perceived
 the augmented product - total package of consumer
 features/benefits
 product differentiation from competitive products
 new/changed products
 price and pricing strategies (cost plus, supply/demand, ability
to pay, etc.)
 pricing objectives (profit, market penetration, etc.)
 cost components
 market position
 distribution strategies
 marketing channels
 promotion
 promotional strategies
 target audience
 communication
 promotion budget
Practice brand  practice image
may  practice logo/letter head/signage
include:  phone answering protocol
 facility decor
 slogans
 templates for communication/invoicing
 style guide
 writing style
 AIDA (attention, interest, desire, action)
Benefits may  features as perceived by the client
include:  benefits as perceived by the client
Promotion tools  networking and referrals
include:  seminars
 advertising
 press releases
 publicity and sponsorship
 brochures
 newsletters (print and/or electronic)

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 websites
 direct mail
 telemarketing/cold calling
Yield per existing  raising charge out rates/fees
client may be  packaging fees
increased by:  reduce discounts
 sell more services to existing clients
Evidence Guide
Critical Aspects The candidate must be able to demonstrate:
of Competence  ability to identify the key indicators of business performance
 ability to identify the key market data for the business
 knowledge of a wide range of available information sources
 ability to acquire information not readily available within a
business
 ability to analyze data and determine areas of improvement
 ability to negotiate required improvements to ensure
implementation
 ability to evaluate systems against practice requirements
 and form recommendations and/or make recommendations
 ability to assess the accuracy and relevance of information
Knowledge and  data analysis
Attitudes  communication skills
 computer skills to manipulate data and present information
 negotiation skills
 problem solving
 planning skills
 marketing principles
 ability to acquire and interpret relevant data
 current product and marketing mix
 use of market intelligence
 development and implementation strategies of promotion and
growth plans
Underpinning  data analysis and manipulation
Skills  ability to acquire and interpret required data
 current practice systems and structures
 sources of relevant benchmarking data
 methods of selecting relevant key benchmarking indicators

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Underpinning  communication skills
Skills  working and consulting with others when developing plans for
the business
 negotiation skills and problem solving
 using computers to manipulate, present and distribute
information
 planning skills
Implication including work areas, materials and equipment, and to information
 Observation / Demonstration

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Maintain Quality System and Continuous Improvement
Unit Title
Processes (Kaizen)
Unit Descriptor This unit of competence covers the skills and knowledge
required to prevent process improvements in their own work
from slipping back to former practices or digressing to less
efficient practices. It covers responsibility for the day- to-day
operation of the work/functional area and ensuring that quality
system requirements are met and that continuous
improvements are initiated and institutionalized.
1. Develop and 1.1 Distribute and explain information about the enterprise's
maintain quality quality system to personnel
framework 1.2 Encourage personnel to participate in improvement
within work area processes and to assume responsibility and authority
1.3 Allocate responsibilities for quality within work area in
accordance with quality system
1.4 Provide coaching and mentoring to ensure that
personnel are able to meet their responsibilities and quality
requirements
2. Maintain quality 2.1 Identify required quality documentation, including records
documentation of improvement plans and initiatives
2.2 Prepare and maintain quality documentation and keep
accurate data records
2.3 Maintain document control system for work area
2.4 Contribute to the development and revision of quality
manuals and work instructions for the work area
2.5 Develop and implement inspection and test plans for
quality controlled products
3. Facilitate the 3.1 Ensure all required procedures are accessible by relevant
application of personnel
standardized 3.2 Assist personnel to access relevant procedures, as
procedures required
3.3 Facilitate the resolution of conflicts arising from job
3.4 Facilitate the completion of required work in accordance
with standard procedures and practices

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4. Provide training 4.1 Analyze roles, duties and current competency of relevant
in quality personnel
systems and 4.2 Identify training needs in relation to quality system and
improvement continuous improvement processes (kaizen)
processes
4.3 Identify opportunities for skills development and/or training
programs to meet needs
4.4 Initiate and monitor training and skills development
programs
4.5 Maintain accurate training record
5. Monitor and 5.1 Review performance outcomes to identify ways in which
review planning and operations could be improved
performance 5.2 Use the organization’s systems and technology to
monitor and review progress and to identify ways in which
planning and operations could be improved
5.3 Enhance customer service through the use of quality
improvement techniques and processes
5.4 Adjust plans and communicate these to personnel involved
in their development and implementation
6. Build continuous 6.1 Organize and facilitate improvement team
improvement 6.2 Encourage work group members to routinely monitor key
process process indicators
6.3 Build capacity in the work group to critically review the
relevant parts of the value chain
6.4 Assist work group members to formalize improvement
suggestions
6.5 Facilitate relevant resources and assist work group
members to develop implementation plans
6.6 Monitor implementation of improvement plans taking
appropriate actions to assist implementation where
required.
7. Facilitate the 7.1 Analyze the job completion process
identification of 7.2 Ask relevant questions of job incumbent
improvement
opportunities 7.3 Encourage job incumbents to conceive and suggest
improvements
7.4 Facilitate the trying out of improvements, as appropriate

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8. Evaluate 8.1 Undertake regular audits of components of the quality
relevant system that relate to the work area
components of 8.2 Implement improvements in the quality system in
quality system accordance with own level of responsibility and workplace
procedures
8.3 Facilitate the updating of standard procedures and
practices
8.4 Ensure the capability of the work team aligns with the
requirements of the procedure
Variable Range
Coaching and May refer to:
mentoring  providing assistance with problem-solving
 providing feedback, support and encouragement
 teaching another member of the team, usually focusing on a
specific work task or skill
Continuous May include:
improvement  cyclical audits and reviews of workplace, team and individual
processes may performance
include:  evaluations and monitoring of effectiveness
 implementation of quality systems, such as International
Standardization for Organization (ISO)
 modifications and improvements to systems, processes,
services and products
 policies and procedures which allow the organization to
systematically review and improve the quality of its products,
services and procedures
 seeking and considering feedback from a range of
stakeholders
 Kaizen
 Enterprise-specific improvement systems
Technology May include:
 computerized systems and software such as databases,
project management and word processing
 telecommunications devices
 any other technology used to carry out work roles and
responsibilities
Customer service May be:
 internal or external
 to existing, new or potential clients
Key process Key process indicators may include:
indicators  statistical process control data/charts
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 orders
 lost time, injury and other OHS records
 equipment reliability charts, etc.
Continuous May include:
improvement tools  statistics
 cause and effect diagrams
 fishbone diagram
 Pareto diagrams
 run charts
 X bar R charts
 PDCA
 Sigma techniques
 balanced scorecards
 benchmarking
 performance measurement
 upstream and downstream customers
 internal and external customers immediate and/or final
Evidence Guide
Critical Aspects of Evidence of the following is essential:
Competence  taking active steps to implement, monitor and adjust plans,
processes and procedures to improve performance
 supporting others to implement the continuous improvement
system/processes, and to identify and report opportunities
for further improvement
 knowledge of principles and techniques associated with
continuous improvement systems and processes
 assist others to follow standard procedures and practices
 assist others make improvement suggestions
 standardize and sustain improvements
Assessors should ensure that candidates can:
 implement and monitor defined quality system
 requirements and initiate continuous improvements within
the work area
 apply effective problem identification and problem solving
techniques
 strengthen customer service through a focus on continuous
improvement
 implement, monitor and evaluate quality systems in the work
area
 initiate quality processes to enhance the quality of
performance of individuals and teams in the work area
 gain commitment of individuals/teams to quality principles
and practices

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 implement effective communication strategies
 encourage ideas and feedback from team members when
developing and refining techniques and processes
 analyze training needs and implement training programs
 prepare and maintain quality and audit documentation
Knowledge and  principles and techniques associated with:
Attitudes  benchmarking
 best practice
 change management
 continuous improvement systems and processes
 quality systems
 range of procedures available and their application to
different jobs
 applicability of takt time and muda to jobs
 identification and possible causes of variability in jobs
 continuous improvement process for organization
 questioning techniques
 methods of conceiving improvements
 suggestion and try out procedures
 relevant OHS
 quality measurement tools for use in continuous
improvement processes
 established communication channels and protocols
 communication/reporting protocols
 continuous improvement principles and process
 enterprise business goals and key performance indicators
 enterprise information systems management
 enterprise organizational structure, delegations and
responsibilities
 policy and procedure development processes
 relevant health, safety and environment requirements
 relevant national and international quality standards and
protocols
 standard operating procedures (SOPs) for the technical work
performed in work area
 enterprise quality system
Underpinning Skills Demonstrates skills to:
 coach and mentor team members
 gain the commitment of individuals and teams to
continuously improve
 innovate or design better ways of performing work
 communicate with relevant people
 prioritize and plan tasks related to encouraging and

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improving use of standardized procedures
 negotiate with others to resolve conflicts and gain
commitment to standardized procedures
 facilitate other employees in improvement activities
 implement and monitor defined quality system requirements
 initiate continuous improvements within the work area
 apply effective problem identification and problem solving
techniques
 strengthen customer service through a focus on continuous
improvement
 implement, monitor and evaluate quality systems
 implement effective communication strategies
 encourage ideas and feedback from team members when
developing and refining techniques and processes
 analyze training needs and implementing training programs
 prepare and maintain quality and audit documentation
Resources Access may be required to:
Implication  workplace procedures and plans relevant to work area
 specifications and documentation relating to planned,
currently being implemented, or implemented changes to
work processes and procedures relevant to the candidate
 documentation and information in relation to production,
waste, overheads and hazard control/management
 enterprise quality manual and procedures
 quality control data/records
Methods of Competence in this unit may be assessed by using a
Assessment combination of the following to generate evidence:
 demonstration in the workplace
 suitable simulation
 oral or written questioning to assess knowledge of
procedures and contingency management; principles and
techniques associated with change management
 review of the audit process and outcomes generated by the
candidates
Those aspects of competence dealing with improvement
processes could be assessed by the use of suitable simulations
and/or a pilot plant and/or a range of case studies and
scenarios.
In all cases, practical assessment should be supported by
questions to assess underpinning knowledge and those aspects
of competence which are difficult to assess directly.
Context of Competence may be assessed in the work place or in a
Assessment simulated workplace setting / environment.

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Sector: Industry Development
Sub-Sector: Textile Garment Production
Apparel Production and Technology

Level V
Management
Apparel Fashion Designing and Technology

Level IV Supervision
Level III Advanced Apparel Production
Level II Intermediate Apparel Production
Level I Basic Apparel Production

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Acknowledgement
We wish to extend thanks and appreciation to the many representatives of business,
industry, academe and government agencies who donated their time and expertise to
the development of this occupational standard.
We would like also to express our appreciation to the Experts of Federal Micro Small
Enterprise Development Agency (FEMSEDA), Ministry of Education (MoE) and
Engineering Capacity Building Program (eCBP) who made the development of this
occupational standard possible.
This occupational standard was developed on March 2011 at Addis Ababa, Ethiopia.

Page 58 of 58

OS Advanced Apparel Production L3

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Federal Democratic Republic of Ethiopia

A Unit of Competence describes a distinct work activity that would normally be

Ministry of Education Advanced Apparel Production Version 1

NTQF Level III

IND AAP3 01 0311 IND AAP3 02 0311 IND AAP3 03 0311

IND AAP3 04 0311 IND AAP3 05 0311 IND AAP3 06 0311

IND AAP3 07 0311 IND AAP3 08 0311 IND AAP3 09 0311

IND AAP3 10 0311 IND AAP3 11 0311 IND AAP3 12 0311

IND AAP3 13 0311 IND AAP3 14 0311 IND AAP3 15 1012

Ministry of Education Advanced Apparel Production Version 1

Elements Performance Criteria

1. Identify design 1.1 Steps in responding to a design brief are identified.

Ministry of Education Advanced Apparel Production Version 1

Ministry of Education Advanced Apparel Production Version 1

Ministry of Education Advanced Apparel Production Version 1

Ministry of Education Advanced Apparel Production Version 1

Elements Performance Criteria

1. Identify client 1.1 Specifications for embroidery design are determined.

Ministry of Education Advanced Apparel Production Version 1

Ministry of Education Advanced Apparel Production Version 1

Elements Performance Criteria

1. Interpret 1.1 Design sketches or drawings and specifications are

Ministry of Education Advanced Apparel Production Version 1

Ministry of Education Advanced Apparel Production Version 1

Ministry of Education Advanced Apparel Production Version 1

Elements Performance Criteria

1. Prepare 1.1 Workstation and seating are set up according to OHS

Ministry of Education Advanced Apparel Production Version 1

Ministry of Education Advanced Apparel Production Version 1

Ministry of Education Advanced Apparel Production Version 1

Ministry of Education Advanced Apparel Production Version 1

Elements Performance Criteria

1. Scope design 1.1 Profile of target market population is obtained.

Ministry of Education Advanced Apparel Production Version 1

Ministry of Education Advanced Apparel Production Version 1

Ministry of Education Advanced Apparel Production Version 1

Ministry of Education Advanced Apparel Production Version 1

Elements Performance Criteria

1. Measure and 1.1 Client measurements are obtained

Ministry of Education Advanced Apparel Production Version 1

Critical Aspects of Demonstrates skills and knowledge to:

Ministry of Education Advanced Apparel Production Version 1

Ministry of Education Advanced Apparel Production Version 1

Elements Performance Criteria

Ministry of Education Advanced Apparel Production Version 1

Ministry of Education Advanced Apparel Production Version 1

Ministry of Education Advanced Apparel Production Version 1

Elements Performance Criteria

1. Identify cost 1.1. Details of customer requirements are obtained through

Ministry of Education Advanced Apparel Production Version 1

Elements Performance Criteria

Ministry of Education Advanced Apparel Production Version 1

Ministry of Education Advanced Apparel Production Version 1

Ministry of Education Advanced Apparel Production Version 1

Ministry of Education Advanced Apparel Production Version 1

Elements Performance Criteria

Ministry of Education Advanced Apparel Production Version 1

Ministry of Education Advanced Apparel Production Version 1

Elements Performance Criteria

Ministry of Education Advanced Apparel Production Version 1

Ministry of Education Advanced Apparel Production Version 1

Ministry of Education Advanced Apparel Production Version 1

Elements Performance Criteria