Scribd Logo
Upload

Welcome to Scribd!

  • Shahbaz Islam

    Uploaded by

    AISHA SOOMRO
    9 views14 pages
    The document discusses the roles and skills of organizational consultants. It describes two types of consultants: external consultants who are not previously associated with the client, and internal consultants who are members of the organization. External consultants provide a different viewpoint but lack familiarity, while internal consultants understand the culture but may lack specialized skills. The document also outlines four styles of OD practitioners based on their emphasis on effectiveness versus morale. Finally, it lists important skills for consultants such as communication abilities, adaptability, and acting as an agent of change.

    Original Description:

    organizational development

    Original Title

    05

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document discusses the roles and skills of organizational consultants. It describes two types of consultants: external consultants who are not previously associated with the client, and internal consultants who are members of the organization. External consultants provide a different viewpoint but lack familiarity, while internal consultants understand the culture but may lack specialized skills. The document also outlines four styles of OD practitioners based on their emphasis on effectiveness versus morale. Finally, it lists important skills for consultants such as communication abilities, adaptability, and acting as an agent of change.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    9 views14 pages

    Shahbaz Islam

    Uploaded by

    AISHA SOOMRO
    The document discusses the roles and skills of organizational consultants. It describes two types of consultants: external consultants who are not previously associated with the client, and internal consultants who are members of the organization. External consultants provide a different viewpoint but lack familiarity, while internal consultants understand the culture but may lack specialized skills. The document also outlines four styles of OD practitioners based on their emphasis on effectiveness versus morale. Finally, it lists important skills for consultants such as communication abilities, adaptability, and acting as an agent of change.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 14

    Shahbaz Islam

    An Overview of Consultant Skills

    Organizational
    Development
    Roles Of Consultant
    What Consultants Should Know ?
    External Consultant - Practitioner
    Not previously associated with client system.

    Advantages:
    - Different viewpoint and objectivity.
    - Not dependent upon the organization.

    Disadvantages:
    - Unfamiliar with organization.
    - Unfamiliar with culture, communication networks, and power systems.
    Internal Consultant - Practitioner
    Member of organization who can be:
    - A top executive.
    - Employee who initiates change in work group.
    - From human resources or OD department

    Advantages:
    - Familiar with culture and norms.
    - Knows power structure.
    - Personal interest in organization.

    Disadvantages:
    - May lack specialized skills.
    - Likely to accept organizational system.
    - May lack necessary power and authority.
    OD Practitioner Styles
    Practitioners have variety of styles.

    View styles as degree of emphasis placed upon 2 dimensions:

    Effectiveness
    degree of emphasis upon goal accomplishment.

    Morale
    degree of emphasis upon relationships & participant
    satisfaction
    OD Practitioner Styles
    Stabilizer Style
    - Maintains low profile.
    - Tries to survive by following directives.
    Cheerleader Style
    - Places emphasis on member satisfaction.
    - Does not emphasize organization effectiveness.

    Analyzer Style
    - Places emphasis on efficiency.
    - Little attention to satisfaction of members.
    Persuader Style
    - Seeks compromise between cheerleader and analyzer styles.
    - Achieves average performance.

    Pathfinder Style
    - Seeks high organization efficiency and high member satisfaction.
    - Desired style for OD practitioner.
    OD Practitioner Styles
    Practitioner Skills Profile
    Essentials in Consultants
    1. The Company
    2. Managerial Skills
    3. Management Strategy : 3Ms
    4. Conscious of TQM
    5. Excellent Communication Skills
    6. Never Say Die Attitude
    7. Solid Guts and Sound Gut
    Feeling
    8. Excellent Time Management
    Technique
    9. Great Team player
    10. Highly Resourceful & Mobile
    Consultant – Skills & Traits
    Consultant – Skills & Traits
    • VISIONARY
    • EFFECTIVE COMMUNICATOR/NEGOTIATOR/PERSUADER
    • CREATIVE, INNOVATIVE, AGENT OF CHANGE
    • INTELLIGENT
    • OBJECTIVE, UNPREJUDICED, PURPOSE DRIVEN
    • COOL, CALM, PATIENT, ANALYTICAL, AND CLEAR HEADED
    • SOFT, BALANCED, DISCIPLINED
    • STRONG WILLED, SELF CONFIDENT
    • HONES OWN TALENT WITH EDUCATION, OBSERVATION,
    EXPERIENCE, LEADERSHIP SKILLS
    • ORGANIZES PEOPLE TO STRIVE FOR THE COMMON CAUSE
    • INSPIRES THE GROUP
    • EARNS RESPECT OF THE GROUP etc. etc.
    Last But Not The Least………

    You might also like