Professional Documents
Culture Documents
No : 0033/MCP-KP/MKT/RW/XI/2018
Attention to :
Bpk. Asep
PT. Insan Perdana
Jl. Panglima Sudirman No. 11-14
Penggung - Cirebon
Dear Sir,
Refer to our meeting, herewith we are pleased to quote our price as follows:
PRODUCT SUPPORT
I. STANDARD WARRANTY:
We will have close contact with your project, where the equipments are used at all time
to provide quidance for proper operations and preventive maintenance. During the 12
months or 1500 hours warranty period, we will be responsible for the following service
jobs, free of cost to you:
a. Pre Delivery Warranty Service
We will commission and inspect the equipment as soon as they arrive in your job site, to
ensure that this equipment are in satisfactory conditions and ready for operation
b. 500 Hours Warranty Service
• Our factory trained technicians will visit your project site to do a through warranty
inspection to perform any necessary adjustment.
c. End of Warranty Service
As the equipment approach the End of Warranty Period, we will again inspect the
machine and make necessary adjustment.
II. TRAININGS:
Upon arrival of the equipment in your job site, we will provide the
following trainings:
• Operators Training – to ensure proper operation of the equipment
• Mechanics Training – to ensure proper maintenance and repair
We are looking forward to your first order, thank you for your kindly attention and if you need more
information please do not hesitate to contact us
Sincerely yours,
PT Multicrane Perkasa
Rahmad Wahyudi
Sales Representative