Professional Documents
Culture Documents
ORGANIZATIONAL CHART
MANAGER
SECRETARY
ACCOUNT TRAVEL
BOOKKEEPER COUNSELLOR
EXECUTIVE
CASHIER RESERVATIONS
AND TICKETING
UTILITY LIAISON
PERSONNEL OFFICER
DUTIES AND RESPONSIBILITIES
MANAGER
A travel agency manager plans, organizes, directs and controls the operations of
travel-related organizations. They also co-ordinate and direct the activities of staff,
overseeing not only the day-to-day tasks, but the hiring, training and evaluating of staff
members as well. Agency managers may also research new products and destinations,
often by traveling to them and experiencing first-hand the services available.
SECRETARY
The secretary's duties typically include making travel arrangements for her boss
and/or other employees. Since secretaries are usually responsible for keeping the
schedule for busy executives, they also take care of their travel plans and ensure the
arrangements are taken care of, including hotel reservations and car rentals.
ADMINISTRATION
BOOKKEEPER
CASHIER
Run general errands, such as but not limited to, bills payment, bank transactions,
pick up and/or deliver packages or documents
Perform collection activities in coordination with Finance
Ensure proper documentation of activities by providing official receipts and other
documents required for liquidation
Keep accurate logs and complete paperwork for tasks or activities
Ensure proper office housekeeping
Perform general office or clerical work such as filing of documents, operating
office equipment, etc
Purchase office supplies and groceries
Assist and support the Office Manager
Other duties and responsibilities that may be assigned by the immediate
supervisor
SALES
ACCOUNT EXECUTIVE
The main duties and responsibilities of Account Executives work in many fields
and help grow their companies by finding leads, closing sales, supporting existing
clients, formulating sales strategies, and communicating product value to clients. They
may also be known as Account Handlers.
OPERATIONS
TRAVEL COUNSELLOR
The main duties and responsibilities of Travel Counselors are experienced Travel
Agents who help clients book flights and choose holiday destinations. Travel
Counselors typically handle accommodation and transportation requirements, and may
also provide advice regarding visas, immunizations, and travel safety.
The main duties and responsibilities of Reservation and ticket agents are
employed by airlines, bus companies, railroads, and cruise lines to help customers in
several ways. Reservation agents make and confirm travel arrangements for
passengers by using computers and manuals to determine timetables, taxes, and other
information. Ticket agents sell tickets in terminals or in separate offices. Like reservation
agents, they also use computers and manuals containing scheduling, boarding, and rate
information to plan routes and calculate ticket costs. They determine whether seating is
available, answer customer inquiries, check baggage, and direct passengers to proper
places for boarding.
LIAISON OFFICER