Professional Documents
Culture Documents
Country/Region UK
Products & Services Software, IT Services Fig. 1. UK - AI (Artificial Intelligence) Market 2
Verticals NO Fig. 2. UK - AI (Artificial Intelligence) 2018-20
Reference Currency GBP Fig. 3. UK - AI (Artificial Intelligence) Market 2
Year of Figures 2018 to 2024 Fig. 4. UK - AI (Artificial Intelligence) Market 2
Publication Date February 24, 2020 Fig. 5. UK - AI (Artificial Intelligence) - Softwa
Contact Person Nick Mayes Fig. 6. UK - AI (Artificial Intelligence) - Softwa
Fig. 7. UK - AI (Artificial Intelligence) - Service
Fig. 8. UK - AI (Artificial Intelligence) - Service
Topic segmentation
Generic segmentation
T OF CHARTS AND TABLES
Nick Mayes
80.0%
2024 70.0%
30% 40.0%
30.0%
20.0%
10.0%
36% 15%
0.0%
18/19
Application Services; 32% Management Consulting; 12%
S
I
Fig. 3. UK - AI (Artificial Intelligence) Market 2020 and 2024: Shares of Products and Services
2024
IT Operation; 21%
2020
19%
6%
22% IoT/ OT; 36%
30%
19%
6%
23%
Analytics; 20%
Fig. 5. UK - AI (Artificial Intelligence) - Software Market 2020 and 2024: Shares of Use Cases
6%
Fig. 7. UK - AI (Artificial Intelligence) - Services Market 2020 and 2024: Shares of Use Cases
For any questions concerning this report, please contact
Nick Mayes
80.0%
70.0%
60.0%
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
18/19 19/20 20/21 21/22 22/23 23/24
Fig. 4. UK - AI (Artificial Intelligence) Market 2018-2024: Growth Rates of Products and Services
100.0%
90.0%
80.0%
70.0%
60.0%
50.0%
40.0%
30.0%
20.0%
70.0%
60.0%
50.0%
40.0%
30.0%
20.0%
10.0%
0.0%
18/19 19/20 20/21 21/22 22/23 23/24
IoT/ OT CX/ front end Analytics Other Apps & Processes IT Operation
Fig. 6. UK - AI (Artificial Intelligence) - Software Market 2018-2024: Growth Rates of Use Cases
140.0%
120.0%
100.0%
80.0%
60.0%
40.0%
20.0%
0.0%
18/19 19/20 20/21 21/22 22/23 23/24
IoT/ OT CX/ front end Analytics Other Apps & Processes IT Operation
Fig. 8. UK - AI (Artificial Intelligence) - Services Market 2018-2024: Growth Rates of Use Cases
23/24
ion Services
23/24
IT Operation
23/24
Operation
Topic Segmentation
AI Definition:
AI (artificial intelligence) is the combined use of algorithms, knowledge bases (big data sets), and neural networ
to mimic and complement human abilities in a variety of domains, including:
• Perception and understanding
• Reasoning and problem solving
• Learning and training
• Interaction with surroundings and people
IoT/ OT: IoT (see dedicated segmentation); OT: industrial & technical IT, including process control, SCADA and
http://www.sitsi.com/segmentation
HORIZONTAL
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1. SOFTWARE
1.1. Infrastructure Software & Platforms
Important note: teknowlogy figures include only revenues from licenses and maintenance/ support fees directly charged by the software manufacturer. All related revenues from implementation services (consulting, implementation/
customization, training) are booked as services revenues.
1.1.1. Operating Systems Proprietary as well as open operating systems and system-level software
1.1.2. N3SM (Network, System, Storage and Security Management) Network, System and Storage Management software for all types of hardware (from mainframe to PC)
Cryptographic software, Access Control, Intrusion detection system (IDS), Intrusion prevention systems (IPS), Antivirus, Anti-spyware, Anti keylogger, Anti-
Subversion, Anti-Tamper, Anti-Spam, Firewall, Internet Security
Data engines/database engines, analysis/ modelling/design, software engineering, code generation, rules engines, test & quality, BPM/BAM, application
1.1.3. Middleware
servers, web services tools, connectors, EAI, MOM
Important note: teknowlogy figures for SaaS include the Software part (licences and maintenance), as well as the hosting part (operation of the solution and related infrastructure) of a SaaS agreement.
1.3.1. N3SM & Middleware Includes N3SM & Middleware (see above) software sold "as a service"
1.3.2. Office, Content and Collaboration Includes Office, Content and Collaboration (see above) software sold "as a service"
1.3.3. Horizontal Business Applications (incl. BI) Includes all kinds of horizontal business applications (see above), sold "as a service"
1.3.4. Industry-specific applications Includes all kinds of vertical business applications and technical applications (see above), sold "as a service"
2. IT SERVICES
2.1. Infrastructure-related Services
3. HARDWARE
Refers to the purchase value of all Mainframes, servers, PCs, workstations, storage, monitors, printers, other terminals (eg, ATMs, cash registers), networking equipment (LAN, switches; excl. WAN).
4. PERSONNEL
Refers to all personnel-related costs (IT salaries & other staff costs)
5. MISCELLANEOUS
Refers to data-related telecom equipment and services (e.g. routers, leased lines, X25, etc.), as well as consumables, energy, offices, etc. Thisalso includes financing costs (for Hardware, Software and IT Services).
VERTICAL
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Manufacturing
Automotive & Discrete Manufacturing incl.
- Automotive
- Aerospace & Defense
- Electrical Engineering & High Tech
- Mechanical & Plant Engineering
- Construction
Process Manufacturing (incl. metal; chemicals; pharmaceuticals; oil, gas & mining; food & beverages, tobacco; textile, paper, others)
- Metal
- Chemicals
- Pharmaceuticals
- Oil, Gas & Mining
- Food & Beverage, Tobacco
- Textile, Paper, Others
Banking
Retail Banking
Wholesale/Corporate Banking
Investment Banking
Private Banking
Insurance
Life & Pension
Property & Casualty
Health
Reinsurance
Public Sector
Government (incl. federal, regional, and local administration, education, etc.)
Health and Social Services (incl. payers and providers)
Defense
Telecommunications
Fixed carriers
Mobile carriers
Virtual Network Operators (VNO)
Internet Service Providers
Utilities
Electricity
Water
Gas
Waste disposal
Heat
Consumers
Refers to the use of IT in households (contrary to professional organizations - enterprises, institutions, etc.); this covers individual consumers, usually in a multi-person environment (e.g. a family), with a possibly differentiated use of IT
products and services (e-mailing/ social networking, information gathering, e-shopping, education, personal development, household book keeping, home office, etc.)
Important note: teknowlogy does not include games (consoles and software) in its market analysis.
Transport
Rail and Public Transport
Freight
Aviation
Postal Services
Connected vehicles
Connected cars, trucks, buses, ships, trains and other vehicles can continuously and bi-directionally
(e.g. owners, drivers, OEMs, insurers, garages) and environments (traffic signals, other vehicles, sma
technologies enable smart services like traffic management, predictive maintenance, convenience se
Digital factory
A digital factory uses smart products and smart services to become a highly-efficient and inte
production system. This covers the improvement of internal production processes, intra-logis
also the delivery of smart products and services to help others in realizing a digital factory.
Digital health is the convergence of the digital revolution with health, healthcare, living and society. Io
to improve access, reduce costs, increase quality and security, reduce inefficiencies in healthcare del
precise in combination with personalized genomics.
Solution to
Digital solutions that help analyze data and Trac eability & thing” (devi
Diagno s tics contribute to medical diagnostics. fraud as many fra
The digitalization of core customer services and respective industries as well as telco, media
services as an integral part and enablers of cross-industry ecosystems.
Usage of IoT technologies and analytics (incl. artificial intelligence, AI) to develop or optimize end-to-e
and energy exploration (oil & mining) as well as to enable new business models for energy consumpti
Usage of technical systems and technology in buildings (home & institutional) to increase e.g. the qu
energy efficiency based on connected and tele-controlled devices and installations as well as automa
surveillance, domestic appliances, entertainment, etc.)
Smart transport
Smart transport comprises applications which, without embodying intelligence as such, aim to provid
different modes of transport & traffic management, and enable various users to be better informed a
coordinated and “smarter” use of transport networks.
Smart transport comprises applications which, without embodying intelligence as such, aim to provid
different modes of transport & traffic management, and enable various users to be better informed a
coordinated and “smarter” use of transport networks.
Nick Mayes
Nick Mayes
Nick Mayes
Nick Mayes
teknowlogy Group is the leading independent European research and consulting firm in the fields of digital transformation,
software, and IT services. It brings together the expertise of three research and advisory firms, each with a strong history
and local presence in the fragmented markets of Europe: Ardour Consulting Group, CXP and PAC (Pierre Audoin
Consultants).
We are a content-based company with strong consulting DNA. We are the preferred partner for European user
companies to define IT strategy, govern teams and projects, and de-risk technology choices that drive successful
business transformation.
We have a second-to-none understanding of market trends and IT users’ expectations. We help software vendors and IT
services companies better shape, execute and promote their own strategy in coherence with market needs and in
anticipation of tomorrow’s expectations.
Capitalizing on more than 40 years of experience, we operate out of seven countries with a network of 150 experts.
For more information, please visit www.teknowlogy.com and follow us on Twitter or LinkedIn.
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