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Assessment X

Business Communication Module 10

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AM

Section  1

First

Question. 1

Good leaders know how to __________ among shy individuals

Answer

Choices
Actual Result Selected
Displayed
a.       Make conversation
b.      Stimulate discussion
c.       Pass comments
d.      Make observations
Feedback : -

Question. 2

The two important ways to evaluate the success of a meeting are to review the __________ and
_____________.

Answer

Choices
Actual Result Selected
Displayed
a.       What and How
b.      Why and Where
c.       Who and Whom
d.      Who and Where
Feedback : -

Question. 3

When valid and necessary information has been exchanged, it is time so __________

Answer

Choices
Actual Result Selected
Displayed
a.       Summarize
b.      Wind up

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c.       Shut shop

d.      Close the meeting
Feedback : -

Question. 4

_________________ helps smoothen the process of meetings.

Answer

Choices
Actual Result Selected
Displayed
a.       Defining roles in writing
b.      Making lists
c.       Meeting deadlines
d.      Setting targets
Feedback : -

Question. 5

A manager of an effective team must avoid ____________

Answer

Choices
Actual Result Selected
Displayed
a.       Conflict
b.      Tension
c.       Disputes
d.      Group pressure
Feedback : -

Question. 6

A leader must also learn how to deal with ______________

Answer

Choices
Actual Result Selected
Displayed
a.       Hecklers
b.      Late comers
c.       Dissidents
d.      Braggarts
Feedback : -

Question. 7

A biggest disadvantage of team meetings is _____________

Answer

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Choices
Actual Result Selected
Displayed
a.       Limited time
b.      Underuse
c.       Frequent overuse
d.      Strict timings
Feedback : -

Question. 8

Leaders report that as much as _________of their time is spent in meeting

Answer

Choices
Actual Result Selected
Displayed
a.       50%
b.      33%
c.       80%
d.      62%
Feedback : -

Question. 9

Assigning tasks and projects as they arise during the meeting ensures that your __________ in complete.

Answer

Choices
Actual Result Selected
Displayed
a.       Schedule
b.      Follow-through
c.       Agenda
d.      Decision
Feedback : -

Question. 10

Successful teams have _____________ which are understood by members

Answer

Choices
Actual Result Selected
Displayed
a.       Forgets
b.      Common roles
c.       Charters
d.      Common aims
Feedback : -

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Question. 11

One of the greatest advantages of working in a team is that the members become _________ of a decision.

Answer

Choices
Actual Result Selected
Displayed
a.       Shareholders
b.      Owners
c.       Followers
d.      Stakeholders
Feedback : -

Question. 12

A manger of a good effective team must use the ______________ of team members.

Answer

Choices
Actual Result Selected
Displayed
a.       Differential knowledge
b.      Skill sets
c.       Strengths
d.      Contacts
Feedback : -

Question. 13

The key qualities amongst members of a team in their interactions with each other are __________ and
_______________.

Answer

Choices
Actual Result Selected
Displayed
a.       Cooperation and understanding
b.      Trust and openness
c.       Give and take
d.      Participation and collaboration
Feedback : -

Question. 14

Teams have the potential of empowering an organization as the members create _________

Answer

Choices
Actual Result Selected
Displayed
a.       Power

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b.      Synergy
c.       Chaos
d.      Confidence
Feedback : -

Question. 15

Providing feedback on performance is a basic of __________________

Answer

Choices
Actual Result Selected
Displayed
a.       Profession
b.      Motivation
c.       Inspiration
d.      Business
Feedback : -

Question. 16

Setting _____________ allows you to continuously improve the effective meeting process.

Answer

Choices
Actual Result Selected
Displayed
a.       Goals
b.      Targets
c.       Scores
d.      Meeting objectives
Feedback : -

Question. 17

A meeting must end with

Answer

Choices
Actual Result Selected
Displayed
a.       Greetings
b.      Action items
c.       Options
d.      Analysis
Feedback : -

Question. 18

_________________ is a term coined by social psychologist Irving Janis.

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Answer

Choices
Actual Result Selected
Displayed
a.       Think tank
b.      Customer Delight
c.       Group participation
d.      Groupthink
Feedback : -

Question. 19

The basis for an effective meeting is

Answer

Choices
Actual Result Selected
Displayed
a.       A time line
b.      An agenda
c.       A deadline
d.      A schedule
Feedback : -

Question. 20

Of the three key steps to effective team communication, the second is

Answer

Choices
Actual Result Selected
Displayed
a.       Correct language
b.      Exact pronunciation
c.       Active listening
d.      Loud talking
Feedback : -

Return to My Training Plan

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