Procedure for Contractor Change in PNGNET

Root cause of the problem:

1. Contractor installed the plumbing work, but customer is not ready to converse to PNG at that
time or the tertiary network is not commissioned. Then the closer of the contractor has been
done.
2. If the meter and regulator have been issued to one contractor, but that contractor cannot
commission it due to certain issues.

Consequences:

1. These will impact during the billing of the contractor.

2. It is an error which will be stored in system.
3. It is an error in audit point of view.
4. It will make problem during capitalisation.

Solution:

1. The application or the customer shall not be commissioned if