Republic of the Philippines

President Ramon Magsaysay State University

(Formerly Ramon Magsaysay Technological University)
Iba, Zambales, Philippines

COLLEGE OF ACCOUNTANCY AND BUSINESS ADMINISTRATION

BACHELOR OF PUBLIC ADMINISTRATION
PA 8 – PUBLIC FISCAL ADMINISTRATION
An Outcome-Based Learning Program
1 Semester, Academic Year 2020 – 2021

VISION The President Ramon Magsaysay State University shall be a progressive learner-centered research university recognized in the
ASEAN Region in 2020.
MISSION The President Ramon Magsaysay State University shall primarily provide instruction, undertake research and extension, and
provide advanced studies and progressive leadership in agriculture, forestry, engineering, technology, education, arts,
sciences, humanities, and other fields as may be relevant to the development of the Province.
GOALS OF THE The College shall aim for the following goals:
COLLEGE 1. Continuously enhance instruction towards becoming a center of excellence in accountancy and business
administration.
2. Enhance the quality of learning and upgrade its facilities to enable students to:

2.1 Acquire the knowledge, proficiency and skills in their respective specialization tracks.

2.2 Enhance their competencies in ICT-based and social entrepreneurship focused business concerns and

2.3 Develop values required of professional accounts and business administrators in the context of the evolving
global industries and local and national economy.
NON PRMSU values diversity and seeks talented students, faculty, and staff from diverse backgrounds. The PRMSU does not
DISCRIMINATION discriminate on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national, or ethnic origin,
STATEMENT citizenship status, age, disability, veteran status or any other legally protected class status in the administration of its
admissions, financial aid, educational or athletic programs, or other University administered programs or in its employment
practices. Questions or complaints regarding this policy should be directed to the Vice President of Academic and Student
Affairs and Director of Student Affairs.
I. Course Code PA 3
II. Course Title Office and System Management
III. Course This course is designed to study the basic principles of office management as applied to a government office including the
Description areas of records and property management, systems improvement, office equipment and environment, and office automation.
IV. Credit 3 units
V. Contact
Hours per 3 hours (54 Hours)
Week:
VI. Place of the
Course in the MAJOR
Program
VII. Prerequisite none
VIII. Course 1. Provide useful and practical discussion of the basic concepts and principles in administrative office management.
General 2. Assess and analyze how a government office system works.
Objectives 3. Identify gaps and innovations in office operations and recommend ways, as needed, for the improvement of the service
delivery.
IX. Course Outline and Timeframe
WEEK TOPICS
1 The PRMSU Vision & Mission and College Goals
Introduction to the Course (Policy, Requirements, Grading System)
2 -3 CHAPTER I – INTRODUCTION TO OFFICE MANAGEMENT
A. Office
B. Office Functions
C. Types of Office
D. Office Manager
E. Office Management
F. Effective Management Techniques
4 CHAPTER II – OFFICE ORGANIZATION AND ADMINISTRATION
A. Definition and Characteristics of an Organization
B. Organizational Principles
C. Organizational Structures
D. Centralization and Decentralization
5 CHAPTER III – OFFICE COMMUNICATION AND CORRESPONDENCE
A. Elements of the Communication Process
B. Purpose of Communication
C. Types of Communication
D. Flow of Communication
E. Barriers to Effective Communication
F. Business Correspondences

6 CHAPTER IV– OFFICE ACCOMODATION, LAYOUT AND ENVIRONMENT

G. Types of Office Layout
H. Principles of Office Layout
I. Office Environment
J. Office Furniture
7 CHAPTER V – OFFICE SYSTEMS AND PROCEDURES
A. Definitions
B. Objectives
C. Characteristics of a Well-designed System
D. System Design
E. Systems and Procedures Tools
8 GROUP WORK: PROCESS MAPPING
RESEARCH BREAK
9 CLASS DISCUSSION (GROUP PAPER)
GROUP PROJECT: OFFICE LAYOUT
10 MIDTERM EXAMINATION/CONSULTATION FOR GROUP PAPER
11 CHAPTER VI – FORMS MANAGEMENT
A. Meaning
B. Types of Forms
C. Methods of Form Designing
D. Forms Control
12 CHAPTER VII – SUPPLY AND PROPERTY MANAGEMENT
A. Procurement: Basic Concept
B. Public Sector Procurement
13 CHAPTER VIII – QUANTITY AND QUALITY CONTROL
A. Objectives of Control
 B. Process of Control
C. Elements of Control
D. Quality Control
E. Quantity Control
14-15 CHAPTER IX – OFFICE AUTOMATION
A. Management Information System
B. Database Management
C. Knowledge Management
D. E-government

COURSE INTEGRATION/FINAL CONSULTATION

16 GROUP PRESENTATION AND CRITIQUING
17 GROUP PRESENTATION AND CRITIQUING
18 FINAL EXAMINATION/SUBMISSION OF FINAL REQUIREMENT/WRITTEN PAPER PRESENTATION
X. Suggested 1. Dalkir, K. (2005). Knowledge management in theory and practice. Amsterdam: Elsevier/Butterworth Heinermann.
References 2.Debowski, S. (2006). Knowledge management. Queensland Australia: Wiley.
3. Howe, D.R. (1989). Data Analysis for Base Design (2nd Edition). Great Britain: Arnold.
4. Kar,A.K., Gupta M.P., Ilavarazan, V. and Dwivedi, Y. (2017). Advamces in Smart Cities: Smarter People, Governance and
Solutions. Florida, USA: CRC Press.
5. Keeling, B. L. and Kallaus, N. (1996). Administrative Office Management (11th Edition). Cincinnati, Ohio: South-Western
Educational Publishing.
6. McLeod, R. Jr. and Schell, G. (2004). Management Information Systems (9th Edition). Upper Saddle River, New Jersey:
Pearson-Prentice Hall
7. Odgers, P. and Keeeling, B.L. (2000) Administrative Office Management: Complete Course (12th Edition). Cincinnati,
Ohio: South-Western Educational Publishing.
8. Quible, Z. K. (2005). Administrative Office Management: An Introduction (8th Edition). Upper Saddle River, New Jersey:
Pearson-Prentice Hall
9. Republic Act No. 9184: Government Procurement Reform Act
10. Scholl, H. J. (ed) (2010). E-government: information, technology and transformation. Armonkk, NY: M. E.Sharpe
11. Shlaer, S and Mellor, S.J. (1988). Object Oriented Systems Analysis: Modeling the World in Data. Englewood Cliffs, New
Jersey: Yourdon Press
12. Stroman, J., Wilson, K and Wauson, J. (2012). Administrative Assistant’s and Secretary’s Handbook (4th Edition). New
York: AMACOM.
XI. Teaching – The learning process for this course will rely on interactive teaching and learning strategies such as lecture-discussions, group
 Learning discussions/workshops/brainstorming on specific topics, group reports/presentations/projects, and research. The students may
Approaches also be encouraged to attend competitions, seminars, conferences forums, and symposia that promote learning and academic
development.
XII. Course 1. Attendance
Requirements 2. Activities Quizzes
3. Major Examinations
4. Project
5. Recitation
6. Report
7. Research Paper
XIII. Grading Class Standing 40% Prelim Grade 30%
System Major Examination 30% Midterm Grade 30%
Report/Project/Research Paper 30% Final Grade 40%
Total 100% Semestral Grade 100%
XIV. COURSE 1. Class Attendance and Punctuality. Regular attendance is required to all students. Attendance will be checked 15 minutes
POLICIES after class starts and students who will come to class after the roll call shall be considered late. Three (3) late means one (1)
absence. Students who will come to class more than 30 minutes late will be considered absent. Number of absences is limited
only to 20% of the total contact hours (11).
2. Uniform. Students must always wear the University-prescribed uniform except when having field activities.
3. Use of Electronic Gadgets. As a courtesy to the entire class, electronic device/gadgets shall be turned off during class
sessions. Students are not allowed to use laptops or any other electronic gadgets while class is on-going.
4. Academic Honesty. Students are expected to know and abide by the University’s guidelines on Academic Honesty. The
University does not tolerate plagiarism. Students found guilty of cheating/plagiarism shall be given a failing mark and may
receive appropriate sanctions from the University.
5. Examinations and Deadlines. Any submission of class requirement before the deadline shall be given a “5%” bonus.
Deadlines for submissions are non-negotiable and missed work will immediately be graded with a “5.0” unless there are
documents that would support the occurrence of an emergency. Students must take all the required examinations. There will
be no make-up exam. If emergencies arise, it is expected that the student will meet with the FIC during consultation hours or
by appointment via email to work-out a realignment of the grading protocol, including providing verifiable documentation for
emergency-based missed examination and deadlines of submission.
XV. Class TUESDAY AND THURSDAY (10:30 am -12:00 nn)
Schedule
XVI. Consultation TUESDAY AND THURSDAY (2:00 pm -5:00 pm)
Hours
Prepared by: Reviewed by: Noted by: Approved by:

Kathleen E. Pulangco Cecilia C. Garson. LLB. Felicidad V. Cuartocruz, MBA Novrina Bigilda A. Orge, Ed. D.
Instructor Program Chair, BPA DEAN, CABA Director for Instruction

Republic of the Philippines

President Ramon Magsaysay State University
(Formerly Ramon Magsaysay Technological University)
Iba, Zambales, Philippines
Tel/Fax No.: (047) 811-1683
College of Accountancy and Business Administration
OUTCOMES BASED MACRO CURRICULUM FRAMEWORK
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR IN MARKETING MANAGEMENT

PRMSU Graduate Attributes Institutional Learning
Outcome (IILO)
PRMSU Graduate is expected to be an EXCELLENT:
LEADER 1. Strong network leader, who is
committed, morally upright, and
responsible, and who proactively
governs in the specific field of
specialization.
2. Visionary leader, who effectively
manages and optimizes human
capital, towards sustainable
development.
COMMUNICATOR 3. Strong and effective
communicator, who has the power
to express him/herself orally and in
writing, and other appropriate
modes of accepted expressions.
4. Competitive and lifelong learner,
whose excellence in services
towards local and global needs.
INNOVATOR 5. Research-oriented individual, who
uses scientific process to create
knowledge necessary to address
varied societal needs, towards
inclusive growth and sustainable
1ST Semester, A.Y. 2019-2020
Program Intended Learning Outcome (PILO)
When one has fully completed the Bachelor of
Public Administration Program, he/she:
Can synthesize and apply decision-making,
leadership and management skills, in public
agencies, business ventures, and /or nonprofit
organizations.
Can understand and apply the concepts and
principles of phronetic leadership in achieving
sustainable human development.
Can demonstrate proficiency in the use of
communication skills to acquire expected results
in management activities.
Can demonstrate an ability to apply knowledge
and understanding of different views regarding
culture and society
Can be creative and innovative in thinking of
alternative approaches, take informed risk in
trying out these innovative techniques and
evaluate the efficiency and effectiveness of such
techniques in improving the functions of
Course Intended Learning Outcome
(CILO)
When one has fully completed this
course, he/she:
Can understand the theoretical and
practical aspects of management.
Can identify components of good human
relations within an office environment,
define factors to be considered in the
selection, orientation, and evaluation of
office personnel and define the supervisory
functions of an office administrator.
Can organize and communicate
information clearly to a variety of
audiences by means of oral presentation,
written documents and reports, and
quantitative graphs, charts and tables.
Can apply good work ethics and business
etiquette.
Can identify and frame problems in office
management using analytical skills to
provide innovative solutions.
 development.
6. Critical thinker and problem
solver, who is equipped in research
methods and utilizes empirical
evidence, and scientific approach to
knowledge creation and utilization
through knowledge transfer to
others.
Approach and Methodology
Learning Resources
management.
Can apply concepts in social research as used in Can demonstrate the ability to empirically
Public administration. analyze and critique theory and practice in
the management of a government office,
develop well-reasoned arguments, and
present results of those explorations
clearly, concisely and in compelling form.
LEARNING PLAN
Lecture-Discussions: The Faculty in-charge (FIC) will be the lead discussant during the class but
students will also be given the chance and responsibility to lead. Discussion among the students
will be supervised by the FIC in order to give inputs and insights.
Group Discussions/Workshop/Brainstorming: Students will be involved in workshops
in some of the topics of the class. During the workshops and brainstorming, students will
be divided into manageable groups to discuss practical implications of theories and
concepts. The FIC will serve as a facilitator during the workshop and brainstorming.
Group Project and Presentation: Students will be divided into groups to work together in
various assignments during the term. On the due date of each group assignment, students will
present their group’s output in class.
Research/Term Paper: The purpose of the final paper is to demonstrate the students’
comprehension of the basic concepts covered in the course by using these concepts to analyze
concrete issues. Each group will conduct a study on a particular government office using concepts
and tools of analysis learned in this course. The final output will be a term paper providing a
comprehensive analysis of the systems, office layout, and knowledge management in a
government office. The analysis should be objective, and evidence based. It must include relevant
facts, figures and other data to support the statements and conclusions. The group may also draw
on interviews of affected persons and/or experts.
1. LCD Projector for Power Point Presentations
 2. Lecture Hand-outs
3. White Board
Assessment Assessment will be in the form of examinations, quizzes, group and/or class projects, individual
reaction and reflection papers, group reports and group term paper.

COURSE INTENDED COURSE CONTENT

LEARNING OUTCOME (CILO)
Discuss the basic concepts and principles of office CHAPTER I – INTRODUCTION TO OFFICE MANAGEMENT
management and define functional elements of a modern A. Office
office as an introduction to the course. B. Office Functions
C. Types of Office
Identify the challenges that affect office management and D. Office Manager
apply sound practices for effective office operations. E. Office Management
F. Effective Management Techniques
Discuss the communication process and the purpose for
which communication is transmitted.

Identify major barriers to communication.

Appreciate the role of communication in office management.

Discuss organizational principles and structures.
Identify advantages and disadvantages of centralization and
decentralization.
Discuss the communication process and purpose for which
communication is transmitted.
Identify major barriers to communication.
CHAPTER II – OFFICE ORGANIZATION AND ADMINISTRATION
A. Definition and Characteristics of an Organization
B. Organizational Principles
C. Organizational Structures
D. Centralization and Decentralization
CHAPTER III – OFFICE COMMUNICATION AND CORRESPONDENCE
A. Communication Process
B. Barriers to Effective Communication
C. Business Correspondences

Explain different communication procedures.

Point out characteristic of the principal styles of office CHAPTER IV – OFFICE ACCOMODATION, LAYOUT AND ENVIRONMENT
layout. A. Types of Office Layout
B. Principles of Office Layout
Understand the concept of having an efficient office layout C. Office Environment
for an office area. D. Office Furniture

Explain the importance of office environment and equipment

and how they affect workplace productivity.
Discuss the concept and elements of systems and procedures. CHAPTER V – OFFICE SYSTEMS AND PROCEDURES
A. Definitions
Explain the purpose of administrative office systems in the B. Objectives
modern organization. C. Characteristics of a Well-designed System
D. System Design
Present different systems and procedures tools. E. Systems and Procedures Tools

Introduce the concept of process mapping.

Look into a process in a government office and map the steps

involved and look into possible areas of improvement.
Discuss forms control program, types of office forms and CHAPTER VI – FORMS MANAGEMENT
forms design and element. A. Meaning
B. Types of Forms
Appreciate practical implications of having well-designed C. Methods of Form Designing
forms. D. Forms Control
Identify and describe the processes and policies in supply CHAPTER VII – SUPPLY AND PROPERTY MANAGEMENT
and property management with particular focus on the A. Procurement: Basic Concept
alternative methods of procurement. B. Public Sector Procurement
Discuss the processes, objectives, advantages and elements CHAPTER VIII – QUANTITY AND QUALITY CONTROL
of control. A. Objectives of Control
B. Process of Control
C. Elements of Control
D. Quality Control
E. Quantity Control
Introduce the concept of Management Information System CHAPTER IX – OFFICE AUTOMATION
(MIS) and discuss the roles of MIS in the management A. Management Information System
process and the challenges in developing information system. B. Database Management
C. Knowledge Management
Present the concept of database management systems. D. E-government
Appreciate the practical application of the database
approach.
Introduce the concept of knowledge management.
Appreciate the practical application of knowledge
management in office and system management.
Discuss the concept of e-government and its practical
application in improving frontline service provisions.

Prepared by: Reviewed by: Noted by: Approved by:

Kathleen E. Pulangco Cecilia C. Garson, LLB. Felicidad V. Cuartocruz, MBA Novrina Bigilda A. Orge, Ed. D.
Instructor Program Chair, BPA DEAN, CABA Director for Instruction