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Alexis Beldial Resume

Name: Alexis Beldial

Phone: +1 (555) 555-1234
E-mail: alexisbeldial@gmail.com
Linked in: www.linkedin.com/alexisbeldiel

Conscientious, ambitious, and enthusiastic individual. Self-motivated, organized, and

capable of working under pressure. Excellent teamwork skills combined with the
discipline to be proactive and take initiative if required and would be well suited to a
dynamic and progressive industry where innovative hard work is rewarded. Strengths are
adaptable and determination to get the job done as proven by my long work experience in
retail and customer service. Eager to learn something new from every opportunity.
Willing to undertake any additional training in order to enhance personal and professional
development.

Academic Qualification
2024 MBA Colorado State University 3.33
CGPA
2022 Bachelors of Arts Colorado College 3.50 CGPA
2018 High School D'Evelyn Junior/Senior High School 3.70 CGPA

Achievements
 Dean’s List 1st Semester – 3rd Semester
 100% College Scholarship
 High School High Achiever Award; 2016, 2017 and 2018.

Major Reports/ Research Work/Projects

1) Researched and formed a report on the brand development, pricing strategies,
promotional aspects, and distribution of LUX through primary data acquired
through LUX’s brand development team and through secondary data acquired
through visits to ITMs, LTMs and approximately 50 different stores in the city.
2) Analyzed the financial position of Abraxas Petroleum Corp. by compiling
different ratios and comparing them with the industry ratios.
3) Formed different reports analyzing American Industries. I have complete financial
and macroeconomic analysis of companies in agriculture, manufacturing, and
banking industries.

Work/Internship Experience
Piramide Clothing Company (2015-2016)
 Dealing and solving customers’ complaints
 Building excellent customer relations, providing each customer with a
personalized customer service.
 Recruiting staff and appraisals
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Alexis Beldial Resume
 Holding Company’s Development meetings
 Making sure all the products are being sent immaculate with excellent attention to
details.
 Registering customers’ orders onto the system and tracking progress through to
successful delivery
 Reviewing Customers’ accounts in order to register their ATV and upgrade
accounts within the company policy.
 Holding Meetings to set CRM strategies across the company
 Attending monthly meetings with delivery companies in order to provide the best
service within the UK and Overseas
 VIP customers meetings and personal shopping for all clients visiting or based in
the UK.
 Organize seasonal look book for bestselling brands to give our VIP customers the
exclusivity of choosing items months before are available online.
 Supervise Returns department making sure the company policies are always
followed.
 Global Personal VIP customers including: Australia, China, UAE and USA.
 Monitoring staff performance to set KPIs

Supervisor – Calvin Klein (2013-2015)

 Customer Service
 Providing support for the Store Manager o Making sure the shop floor runs
smoothly
 Meeting the store’s daily, weekly, and monthly targets, handling KPI’s and
budgets
 Dealing with enquiries and complaints and monitor customer service
 Store standards – replenishment,
 Interacting with customers, dealing with exchanges, refunds, and faulty items
 Re Merchandising the shop floor and windows according to the company’s
guidelines
 Managing deliveries
 Preparing EOD figures and organizing paperwork according to the company
procedures
 Staff training