Sherwin Dave Sevilla

Applied Business Tools and Techniques 01

Must have skills for a mobile telephone:

Short term use:

1. Be able to input a password instantly.

2. Be able to efficiently use a mobile telephone within a time.
3. Be able to operate it competently.
4. Be able to identify serial numbers.
5. Be able to have knowledge as to how to use the internet and social media.
6. User must be able to communicate in a well-manner.
7. One must be able to roam through the different functions of each button on the telephone.
8. Must know how to handle the telephone without dropping it, especially in times of multi-tasking.
9. Knowledgeable enough how to use the telephone and its keys adeptly.
10. Aware of his/her telephone’s battery usage and how to use it capably.

Long term use:

1. Being able to override codes that can be made to managers to allow them to make any call from
any telephone.
2. Identify personal calls made on a business mobile and if they exceed a predetermined amount the
employee must make restitution.
3. Being able to answer the telephone and collect relevant details in a manner that presents a
positive image for the business.
4. Able to to inspect damage and normal wear and tear and the impact on the future life of the tool.
5. Able to achieve the desired results or outcomes within an acceptable time frame upon using the
telephone.
6. User is sufficiently trained to use the device professionally.
7. Able to handle the telephone safely since they are small and can easily be mislaid or concealed.
8. Since there are many mobile phones in a business and they may be at exactly the same model,
one must be able to distinguish the phones from one another.
9. User must know how to carefully implement, plan and communicate practices through the
telephone.
10. Must be professionally trained when to restrict calls and identify how a call is unnecessary.