From: Head of Human Resources

To: All Staff

Subjects: Staff Survey

At Maxicomp, managers welcome the views of staff on a wide range of company matters.
We believe that listening carefully to our employees over many years has helped us to
maintain our position as the market leader.

For this reason, we would now like to find out if, and how, staff think that Maxicomp has
changed in the last few years. We want to know how staff used to feel about the company
and their jobs, and how they feel now.

An external organization, Swift Consulting, will do the research, including interviews with
a number of employees. All staff who have worked for the company for more than five
years can take part. The discussions will be completely private, and Maxicomp will not be
able to identify staff from their comments at any stage in the process. We will inform staff
of the results in a future report. If you are interested in taking part, please contact Melanie
Chadwick of Swift Consulting, m.chadwick@swift.co.uk (020 6320 1244) by Friday 14th
May.

Lesson 9.1 Track 2.14

Consultant, Shami

C: Come in. hello. It´s Shami, isn´t it?

S: That´s right.
C: Ok, let me just have a look at the information here … you work in the Marketing
Department?
S: Yeah.
C: And …you´ve been with the company for six years.
S: That´s right.
C: Alright, first of all let´s talk about your general feelings about your job. Do you feel the
same way now as you did six years ago?
S: Well, no, not really, I mean, I think I used to be more enthusiastic. Maybe it´s because
I’m older now.
C: Well, you´re still only 28. That´s not exactly old!
S: No, I suppose not.
C: What else has changed?
S: I work longer hours now. When I started, I didn´t use to finish work so late. Now, I go
home after seven nearly every day, but I don´t think I really achieve any more.
C: I see. What about the company? Is it helping you to develop new skills?
S: yes, up to a point. I´ve done one or two management training courses in the last couple
of years. I think I’m ready for promotion now.
C: What about other aspects of the job? Do you get the opportunity to travel much?
S: No, not much. But I don´t really mind that. You see, I have to look after my mother and
…

Track 2.15
Consultant, Rory

R: Good morning! I´m Rory Carroll.

C: Hello Rory. Have a seat. Well, you seem to have the longest service record – seventeen
years!
R: That´s right.
C: Well, you´re obviously happy here!
R: I am, yes, although it used to be more fun.
C: Why´s that?
R: Well, it was more sociable. I used to go out more with my colleagues, after work and for
lunch. When I first started here, we had very long lunch breaks, sometimes for two hours.
Now it´s more like thirty minutes. And we all used the gym together. That doesn´t happen
much now.
C: Did you use to work more as a team?
R: Yes, I suppose we did. It´s interesting you mention that. We´re more on our own now. I
also used to travel a lot more too. They´ve cut down on that.
C: Has anything changed for the better?
R: Yes, there are more opportunities to learn new skills and developed your career. It´s
more professional now. Also, they didn´t use to pay you properly. The money´s much
better now! That´s probably why I’m still here!
C: what about yourself? Have you changed at the same time as the company?
R: No, I don´t think so. I think i´m pretty much the same person I was all those years ago.