Professional Documents
Culture Documents
Alarm Handling
ZTE UNIVERSITY
ZTE University, Dameisha
YanTian District, Shenzhen,
P. R. China
518083
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Chapter 1 Overview
After you have completed this chapter, you will know:
>> Overview of Fault Management
>> Alarm Management Interface
>> Alarm Representation
>> Alarm Structure
>> Notification Structure
Toolbar Table 2 shows the description of shortcut button about alarm man-
agement toolbar.
Meaning Description
Resource View Resource view and management view are similar to the tree struc-
and Management ture of Windows system.
View
Resource view is an organization shape to indicate the NE by using
a tree. The different functional objects in the NE corresponds to
different tree nodes. The objects represented in adjacent nodes
in the tree have the upper/lower or parallel relationship. Resource
view shows the interactive relation between the objects for man-
aged elements physically.
Management view is an organization shape to represent the func-
tions of alarm management by using a tree. The different nodes in
the tree represents the different function objects for alarm man-
agement. The view clearly shows the functions about alarm man-
agement. Through management view, the user can easily view
and configure the alarms.
Alarm Message Alarm message view is the main window of alarm management
View client interface. Based on different operations, it can display varied
alarm messages.
Hint Message Bar It shows the information of administrator operation.
Status Bar It shows the information about current login users and servers.
1.3.1 Alarm
Alarm is the prompt message about some faults that occur contin-
uously and impact the proper service and system reliability. Usu-
ally, the alarm messages last some time and will not disappear
until all the problems or faults have been removed.
This kind of fault may impact the normal system operation. Once
it occurs, the user shall timely find the reason and solve it.
1.3.2 Notification
Note:
The alarm level can be modified in NetNumen M31 if necessary.
In general, the default value of alarm level is a reasonable
value. The user shall be careful and do not modify it randomly.
2.1 CC Alarm
2.1.1 198084024 E1/T1 remote
receiving fault
iii. Check whether the connector pins are intact. If any prob-
lem, replace the connector.
iv. Check whether the E1 transmission cable is compliant with
engineering specification and no any external force. If it
is incompliant or any external force, you shall change the
connection.
2. Check the mode and impedance jumpers on SA/SE board (cor-
responding to three modes and jumper methods: E1 75 ohms,
E1 120 ohms, and T1). For twisted pairs, the negative end can
not be grounded.
3. Check whether the configuration of E1 and T1 modes at two
ends is consistent.
4. Check whether the frame structure is matched and the two
ends of the cable shall be working in bi-frame or multi-frame
mode. Check whether two ends are consistent and keep the
two ends matched.
5. Do self-loop for this E1/T1 link. If the alarm still remains af-
ter self-loop, it indicates it is the hardware fault at BBU side,
gradually replace E1/T1 cable, SA board, and CC board till the
alarm disappears. If the alarm appears after self-loop, check
remote E1 cable.
mode. Check whether two ends are consistent and keep the
two ends matched.
5. Do self-loop for this E1/T1 link. If the alarm still remains af-
ter self-loop, it indicates it is the hardware fault at BBU side,
gradually replace E1/T1 cable, SA board, and CC board till the
alarm disappears. If the alarm appears after self-loop, check
remote E1 cable.
mode. Check whether two ends are consistent and keep the
two ends matched.
5. Do self-loop for this E1/T1 link. If the alarm still remains af-
ter self-loop, it indicates it is the hardware fault at BBU side,
gradually replace E1/T1 cable, SA board, and CC board till the
alarm disappears. If the alarm appears after self-loop, check
remote E1 cable.
Relevant Alarms:
� 198084013 Loss of Signal at Ir interface
� 198084235 Ir signal of port 0 lost
� 198084271 Ethernet light and electricity lose
4. Check if RRU is improperly running and there are board restart
alarm and application monitoring alarm. If yes, handle the
alarm according to relevant handling suggestion.
Relevant Alarms:
� 198084129 Board reboots
� 198084117 Application software monitoring alarm
5. Check if the configured board is not in correct location. If yes,
modify the configuration.
6. Reset CC board.
2.3 FS Alarm
2.3.1 198084013 Loss of Signal at Ir
interface
When the alarm occurs on RTR, the service that the lower-level
RRU bears will be interrupted.
Handling 1. In the Fault Management interface, check whether RRU has
Suggestion alarms related to resetting. If it has, then handle the alarm
according to relevant alarm's handling suggestion.
Relevant alarm: 198084129 Board reboots
2. In LMT, check whether the RRU is configured in the topology
structure. If the RRU is not configured, then configure the
RRU. (The optical port is configured in the toplogy structure
but is not connected actually, which causes this alarm. Solution
1: Delete this optical port from the configuration. Solution 2:
Connect the RRU with the optical port.
3. Check whether RRU is powered on.
4. Perform changeover for the transceiving fiber at the optical port
on BBU's FS interface board. If the fault is eliminated, then it
indicates that the fiber is connected reversely. If the system
adopts anti-reverse fiber, then it is impossible that the fiber is
connected reversely, and this step can be omitted.
5. Use a spare fiber to connect Tx and Rx at the optical port of FS
to perform fiber loopback. If the alarm is not removed, then
it indicates that the optical module at FS is faulty. Replace the
optical module.
6. Make sure that the fiber at RRU is connected to optical port 1
at RRU, not optical port2 at RRU. Optical port 2 of RRU does
not support connection to BBU. The optical port description is
based on the equipment ID.
7. Make sure that the RRU's fiber is of good contact with the op-
tical module. If the outdoor fiber is of bad contact, it might
be due to the following two causes: the screw is not fastened;
the port does not support blind-mating. It is necessary to align
the fiber before insert it.
8. Use the spare fiber on the faulty RRU. If the fault is eliminated,
then it indicates that the fault is due to the damaged fiber.
9. Replace the RRU's optical module. If the fault is eliminated,
then it indicates that the fault is due to the damaged optical
module of RRU.
10. Reset the lower-level RRU.
11. Replace the lower-level RRU.
2.4 PM Alarm
2.4.1 198084284 Under-voltage of
External Power Supply
� Severity: Critical
� Alarm Type: Equipment Alarm
Probable Cause The primary power supply's output voltage is too low.
System Impact It may not impact the service. The board may be power-down. It
causes that the system fails to work properly and services inter-
rupted.
Handling 1. Check whether the power cable is inserted correctly.
Suggestion
2. Check whether the system has input voltage, and measure the
input voltage to see whether it is larger than 40 V. If not, check
the input power supply.
3. Replace the power board.
2.5 SA Alarm
2.5.1 198084068 Environmental
Temperature is High
Probable Cause The difference between the carrier's frequency and the central fre-
quency is over 5 MHz.
System Impact The service corresponding to the faulty frequency is interrupted.
Handling 1. Calculate the central frequency.
Suggestion
Relationship between frequency point and frequency:
900 MHz: frequency (MHz) = 935.2 MHz + (frequency point
- 1) * 0.2 MHz, the frequency point is within the range of [1,
124].
1800 MHz: frequency MHz = 1805.2 MHz + (frequency point
- 512) * 0.2 MHz, the frequency point is within the range of
[512, 885].
For example,
If the central frequency is configured as 1825.8 MHz, then the
corresponding frequency point is 615.
The carrier's frequency point configured at background must
be within the range of [615-25, 615+25].
Note: 25 = 5 MHz/0.2 MHz
2. Modify the frequency point configuration.
2. (The local RRU is of the first level) Check whether fiber and
optical module between the FS functional board and the local
RRU are faulty.
i. Check whether the fiber between the FS functional board
and the local RRU is inserted properly and whether it is
broken. If it can not be judged whether the fiber is in
good condition according to its appearance, then replace
the fiber.
ii. Replace the FS functional board and the local RRU's optical
module.
3. (The local RRU is not of the first level) Check whether fiber and
optical module of the upper-level RRU is faulty.
i. Check whether the fiber between the local RRU and the up-
per-level RRU is inserted properly and whether it is broken.
If it can not be judged whether the fiber is in good condi-
tion according to its appearance, then replace the fiber.
ii. Replace optical modules of the local RRU and the upper-
level RRU.
4. (The local RRU is not of the first level) Check whether the up-
per-level RRU is faulty.
i. Check the upper-level RRU's power-on status, and make
sure that the power-on of upper-level RRU is normal.
ii. Reset the upper-level RRU.