Maia Andrew

98 Masterson Drive, St. Catharines. ON L2T 3R2

(905) 324 2879 • maia.andrew13@gmail.com

EDUCATION
Honours Bachelor of Arts Degree in Psychology ​September 2016 – Present
Brock University, St. Catharines, Ontario
● St. Catharines / Port of Spain Twinning City Scholarship (Full) 2016 - 2018

CAREER RELATED EXPERIENCE

Sales Assistant ​November 2019 – Present
Call It Spring Shoes, Pen Centre, St. Catharines, Ontario
● Increase both in and out-of-store traffic through the use of marketing and organization skills,
promoting store displays, and maintaining cleanliness and presentation of surroundings
● Provide excellent customer service by communicating effectively and incorporating actively
listening to understand and effectively address concerns and requests
● Understand and determine customer needs by asking questions, interacting with patrons and
promoting various products

Brock Ambassador & Campus Tour Guide ​August 2018 – Present

Recruitment and Liaison Services, Brock University, St. Catharines, Ontario
● Effectively guide guests and prospective students through campus areas using skillful
navigation in order to accommodate their specific tour requests
● Professionally represent Brock University and it’s student services at community events using
informed language and customer service skills to market the benefits of attending the school
● Provide an excellent Brock visit experience to patrons through the use of customer service and
communication skills

Experience Plus Programs Assistant ​November 2017 – April 2019

Experience Plus, Career Education, Brock University, St. Catharines, Ontario
● Accurately compile students’ extra-curricular transcripts using technological tools and
administrative skills (Microsoft Excel, Microsoft Word, etc.) to give students an accurate record
of their experiences
● Communicate professionally with Brock University faculty, staff and external partners in order
to validate student experiences
● Through effective collaboration, collaborate with other Plus Programs Assistants to achieve
common goals and ensure timely project completion

Badger Brigade Ambassador September 2017 – April 2018

Recruitment and Liaison Services, Brock University, St. Catharines, Ontario
● Assist with logistics by following event protocol, ushering guests and ensuring safe practices are
monitored resulting in smooth execution of events
● Motivate and encourage students to get involved in the school community by engaging them in
a positive manner at various events in order to increase school spirit
● Engage with the broader public by answering questions and sharing experiences in order to
promote Brock University
 Maia Andrew
98 Masterson Drive, St. Catharines. ON L2T 3R2
(905) 324 2879 • maia.andrew13@gmail.com

VOLUNTEER EXPERIENCE
Boccia Ball Volunteer ​September 2018 –
January 2019
Brock Niagara Penguins Para-Sports Team, St. Catharines, Ontario
● Assisted in training and gameplay with other volunteers using stimulating demonstration
tactics to ensure athletes completed activities and were well prepared for competitions.

Oration and Public Speaking Teaching Assistant January 2015 – July 2016
The Oratory Foundation, San Fernando, Trinidad and Tobago (W.I.)
● Assisted in the learning of local folk music pieces and oration skills in public speaking by using
tactful demonstrative skills
● Ensured that students were comfortable with tasks and were able to accomplish them by being
open-minded and accommodating to their needs

TECHNICAL SKILLS
● Advanced use of Microsoft Word
● Intermediate use of Microsoft Excel (Formulae, Charts, Graphs)
● Intermediate verbal and written Spanish

PROFESSIONAL DEVELOPMENT / AWARDS

iNetwork Student Mentor October 2017 - April 2018
Career Education, Brock University, St. Catharines, Ontario

Music Scholars Award September 2015 – June 2016

Maple Leaf International School, Petit Valley, Port of Spain, Trinidad and Tobago (W.I.)
● Maintaining the highest grade for University Level Music

References are available upon request