Curriculum Vitae

Personal Information

Name : Jockin Vedamuthu

Present Address : 403, 4th Floor, Bliss D,

Global Arena, Naigaon East
Tivri, Vasai Taluka,
Palghar District, Mumbai-401208

Permanent Address : 602, 6th floor, A-wing,

Nirmala Sadan Building,
New linking road, Kandarpada,
Dahisar West, Mumbai-400068

Contact No. : 091 + 022 + 28914546

Cell No. : 9820343917 / 9004106469.

E-mail : jockin.vedamuthu@gmail.com

Educational Qualification

H.D.S.E ( Aptech Ltd ) Higher Diploma in Software Engineering

Aptech Ltd , Andheri ( W ), Mumbai.
Passed out in 2004 secured 74 %.

B.Com ( Graduate ) Vivek College of Commerce.

( From Mumbai University )
Passed out in April 2004, secured 49.28 %.

H.S.C Vivek College of Commerce.

( From Mumbai University )
Passed out in April 2001, secured 64 %.

S.S.C Vivek Vidyalaya High School.

( From Mumbai University )
Passed out in April 1999, secured 44.66 %.

Professional Qualification

PROGRAMMING KNOWLEDGE : C , C ++, Java, SQL Database, Visual Basic 6.0, VB.Net,
( From Aptech Institute, Mumbai ) XML, MS. Access Database, Web - Designing.

Course Details

Aptech Institute Ltd, Andheri ( W ) , Mumbai – HDSE ( Higher Diploma in Software Engineering )
Period of Education : From : May 2001 To April 2004.

Technical Knowledge

Computer Typing Speed : 50 wpm.

Typewriter Typing Speed : 35 wpm.

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Professional Experience

1. 1 Year Experience From : 07 March, 2004 To 31 March,2005 As an Accountant,

In Maintaining Computerized Accounting System in Tally Software Capable of Drafting Letters,
Checking Mail and Drafting Quotations, Various Formats As per Companies Act 1956, Maintaining
Books of Accounts Such as Purchase Ledger, Sales Ledger, Cash Ledger, Bank Ledger, Petty Cash
Expenses, Labour Job Details , All types of Voucher Entries , Bank Reconcillation Statement,
Preparation of Stock Market Statement etc.
In Shree Sidhivinayak Enterprises Juhu ( w ), Mumbai – 400 049.

2. Working Experience in E- Serve International Ltd ( Citibank India ) member of Citigroup.

From : 19.04.2005 To 29.10.2005 Address : 1st Floor, Infinity Towers, Mindspace,
Malad ( w ), Mumbai – 400 064.
Position : Worked as Trainee for Cash Collection Department for 207 Citibank Locations
Duties : In Cash Collection Department, Maintaining Computerized Accounting Database for Customers
of Citibank, Drafting Letters , Co – ordination with the Citibank Officers for clearing the Cheques all
over the India, Verification of Cheques and Entering of Cheque Details in Computerized Format through
Accounting Software, Drafting and Preparing Daily, Weekly and Monthly Reports for Customers of
Citibank India .

3. Working Experience in CFC International Ltd ( India ) member of Countrywide Financial Corporation
( USA ), From : 14.11.2005 To 16.06.2008 Address : 9th Floor, Paradigm Building, A – Wing,
Mindspace, Malad ( W ), Mumbai – 400 064.
Position : Senior Process Associate ( SPO )
Duties : 1. Loan Administration Department worked for Maintaining Customers Loan Information in
Computerized Software Application, 2. US – Payment Process for Cheque Clearing Department. 3.
HMDA ( Home Mortgage Disclosure Act ) for US Govt.
Maintaining Customers Loan Information, Verification of Customers Income Statement ,
Verification of Loan Applications and Documents.

Special Project : 1. LAR Audits - For Specific customers sent by Countrywide Home Loans.
2. HUD – 1 Process ( Home and Urban Development ) for Verification of Charges
Charged by Settlement Agent for Countrywide Home Loans.

Promoted to Credit Risk Management Team (Compliance Team) with effect from : 01.02.2007 for
Auditing and Loan approval for Countrywide Home Loans as a Senior Process Associate ( SPO ) .
Duties : 1. Credit File Creation for Countrywide , Investor File Creation for Brokers & Countrywide,
Comprehensive Audit , Federal Audits, State Audits, Flood Zone Review, HMDA Audits, Super Audits
for - CMD, CLD, WLD & FSL Division. ( Audits are based on Customers Loan Documents for accurate
and complete data verification for Countrywide Home Loans)

4. Currently working in Cognizant Technology Services Pvt Ltd, Powai , Mumbai

Worked For Best Branch & Trust ( BB&T Bank ) USA, Project till : December 2010.
Position : Working as Subject Matter Expert (SME ) in LMC ( Liberty Mortgage Corporation
Department ) Duties : Registration of Loan File , Staging and Audit of whole loan files before
disbursement of loan. Recently Quality Check of 570 USA states locations with there loan documents.

5. From February 2011 to December 2011 worked for Amgen Data Management Team for Medical
Department, Making MIS Report, Query Handling, Warehousing of Prescribers, Doctors, Nurse,
Practioners, Sales Representatives in that particular areas related to Amgen for Database and Sales Co-
ordination Monthly with 8 different Business Unit, Making Monthly Dashboard for Team with
Associates productivity and quality and presented in Powerpoint presentation monthly.

6. Worked for Astra Zeneca Process from : February 2012 to May 2015 for MIS - Making Daily Utilization
Report, Resource Allocation Tool for each Team Productivity Tracker weekly, Attrition Report, VNET
for all Team Leaders and Managers, Plan VS Actual Report on Weekly Basis for Each Team, Attendance

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 Record of Hyderabad, Chennai and Mumbai Team on Daily Basis, Project Charter of All Onshore and
Offshore, AZ AnR Billing & Reconcillation Report for US,UK,Sweden & Japan with VAT Tax
applicable for UK & Sweden, Prepartion of Service Order, Purchase Order, Bank Reconcillation,
Payment Receivable Tracker etc.

7. Job Role & Responsibilities :- From May 2015 till 30th June, 2020 worked for Biostatics & Programming
Life science Projects as PMO Team Leader, MIS Reporting & Management, Billing & Finance,
Recruitment, Procurement & Payment Processing, BCP Executive Officer for Biostats Team.

Task Performed by Jockin as PMO Team Leader in MIS Reporting & Management for Biostatics &
Programming Projects, which includes 1 Director, 3 Account Deputy General Managers, 8 Service
Delivery Managers, 326 associates across all locations in India.

1. Project Charter Monthly (Distribution of Project Charter to Director & All Account Managers),
Attrition Report monthly, quarterly & yearly, ESA over allocation & under allocation report to Director
and Project Managers Monthly. Help Project Managers for Internal Audit & External Audit.

2. Organization Chart (Entire Team Data in MS Visio) and each Individual Manager request monthly for
Org Chart prepared for various project in Excel, Word, PPT & MS Visio, Eg. Process Flowchart, Project
specific Org Chart, Client Specific Process Flowchart and Organization Chart.

3. Global Seat Management Reports for costing and budgeting purpose, GSMS Seat Mapping (For
Mumbai, Hyderabad, Chennai, Bangalore, Pune Location), Maintaining Floor Map for Mumbai & GSMS
Seat Mapping tracker for entire BS&P Projects, across all locations.

4. Client Arrangement & Adhoc Activities for Booking Cab & Arranging Corporate Area, Booking Food
& Beverages for Client, SEZ Mindspace Pass, Vehicle Pass, Laptop Pass etc for Client engagement
activities.

5. Award & Recognition (For Hall of Fame and On Spot Awards) Collating, Getting Approvals, Getting
Certificates, Manually Dispatch to Hyderabad, Chennai, Bangalore, Pune, Kolkata Location, Do Check
with HR for crediting Wah Points, Certificates & Vouchers to Awardees, making certificate frames for
awardees for client & Internal Award purpose monthly.

6. Birthday Tracker & Cognizant Anniversary Tracker (Monthly Updating and Sending Birthday &
Anniversary mails for Biostats & Programming Team Members)

7. Recruitment and Onboarding

Schedule Interview for candidates with respective Project Managers by calling candidate and asking for
Face to Face Interview, Telephonic Interview & Video Conference Interview, Send Confirmation Mail to
Candidate if Interview Scheduled, Calendar Invite blocked with Candidate, Manager & HR Team,
Arrangement for VC Meeting Room for VC Interview Scheduled
Follow-up with HR if joining formalities is delayed, submit Interview Observation Sheet to HR from
respective project managers, be a coordinator between Recruiting Account Manager, Interviewer,
Candidate & HR Team and update Director Monthly with Reports of Candidate Selected, Shortlisted, Yet
to Conduct Interview List, and Update the List of Job Seekers from HR team to keep Director & Account
Manager aware about new candidates with Attrition Report monthly for smooth transaction and project
purpose.

8. CEEF (Company Employee Engagement Fund) - Utilization Report, bills gathered from project
managers & Co-coordinating with Manager for Payment & Team Gathering Events across all locations,
book resort, arrangement for buffet lunch or dinner party, arrangement for Transport and home drop for
Mumbai associates.

9 Desktop, Laptop Allocation, Cisco Headset, Vnet Phone, Vodafone & Airtel Data Card allocation &
NSS Handling for Printer, Scanner, Desktop Hang, Desktop Replacement, Printer Toner Replacement,
Laptop Passes for associates, maintenance of all Physical & Hardware asset for Mumbai Biostats Projects
etc. by calling and periodic follow-up with NSS team, for Mumbai 183 associates.
Helping New Joinees & other associates for raising GSD ticket in One IT for software & hardware
issues, if any, daily activity.

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10. Distribution List (Updating Monthly), Creating Share Folder & Giving access to BS&P Share Folder
as per Delivery Lead request to all associates across all locations, maintain all locations associate DL as
per their Project Allocation, share point creation, providing access to director, account managers, service
delivery manager as per director advice and suggestion, remove old document and update them weekly.

11. Library Booking Keeping and Maintaining records in Softcopy and Distribution & Collection
Monthly for Biostats & Programming Team for Mumbai Location only.

12. Internal & Onsite and Offshore Courier Dispatch for Director, DGM, SDM & Training Team for
sending sign off sheet, new study document, audit documents to Onsite clients, Help new associates to
make Medical Reimbursement & Tax Declaration for sending courier to HR Payroll Team & Finance
Team Chennai Location.

13. Meeting Room Booking (For Mumbai Only), Cafeteria Celebration Corner Booking for birthday &
celebration as per Managers & Delivery Lead Request, arrangement for Townhall meeting monthly for
project & cognizant global updates to all biostats team across all locations.

14 Maintaining Training and Archival Files for Resigned, Active Associates in Cupboard for Mumbai
only, dispose 3 years old files to keep in fireproof safe locker in Cognizant premises by paying monthly
rent for the same and maintain report for billing purpose for account managers.

15 Cross trained for Billing & Finance, such as Life Science Resource Utilization Actuals billed to client
as per associate working hours data report, collecting data from all B&SP Projects, preparing Forecast
report as per associate allocated to project with their designation and billable data as per Service level
arrangement with client.

16 Asset Utilization Tracker for B&SP projects across locations and suggesting project managers to
remove software & hardware tagged to associate employee id, if multiple assets are mapped to associate,
update monthly report to remove resigned associate data and allocation from costing reports once
associate LWD is known and released by HR team,

17 Expenses Report Creation and Approval for the Team Event, Award Certificate Frames, Guest house
booking for new joiners, Various Bills produced by managers.
Corporate Amex Card Payment for Lunch, Dinner by coordinating with account managers & Guest
Relation Department & Vendor for the same & follow-up if any other requirement are needed for the
Manager & Team, Ticketing, Cab arrangement & Guest House Arrangement for Yearly Conference
meeting for Director, Account Manager and SDM for life science Townhall meeting in various location
in India.

18. Procurement and Payment Co-ordination with Functional Management Support team and Chennai
Procurement Team for Material needs of the Project, such as LCD TV for Video Conference with
moveable stand, Drawer & Cupboard for Project requirements, monthly stationary requirement of project
purpose.

19 BCP (Business Continuity Planning) primary Co-coordinator for the Mumbai Team & for All B&SP
Projects, B&SP Emergency Response Team Co-ordinator, Part of Location and Safety Committee
Member for Mumbai location, Temporary Work location setup, food arrangement, cab arrangement,
desktop & network arrangement and BCP setup if any location is effected by earthquake, heavy rains,
network down for more than 2 days.

20 Work from Home List for B&SP Project across all location and sending mail to HR, Managers,
director for the same, and in GSMS seat tagging 1 seat for 2 WFH associates for costing purpose and
maintain report for seat allocation on rotation basis for Biostats Mumbai team.

21 Help Director and above for Onsite Travel, Flight Ticket booking and International roaming activation
by coordinating with Travel Department & Telecom Support Team.

22 Maintain Promotion Tracker, Project allocation Tracker, project change tracker, asset allocated
tracker, RSA token tracker etc for director & account manager purpose for tracking and smooth transition
purpose.

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Systems Proficiency (OS Skills)

Well - known with all type of Windows applications and worked on Win-98, Win- XP,2000 and Professional.
Citrix Application for Banking Purpose, Rockford, Fax View, Adobe Writer, MS Visio etc.

Award and Achievements

 Countrywide Faster Bronze Certificate.

 Putting Knowledge to Work - Certificate from Skillport Training ( Countrywide Ltd ).
 Introduction to Telecommunications. - Certificate from Skillport Training.
 History of Organizational Improvement and the Foundations of Six Sigma.
- Certificate from Skillport Training.
 Participated in Countrywide Training Sessions and received Participation
Certificate for Motivation Behaviour, Feedback Skills, Excel Workshop Conducted by Countrywide.
 Certificate of Recognition from Liberty Mortgage Corporation USA for best outstanding customer service Hero
award.
 Wow Award March 2010 for contribution towards performance and productivity and dedicated service from
HR.
 Wow Award March 2009 for contribution towards performance and productivity and dedicated service from
HR.
 Phoenix Award Associate of the Quarter 1, 2009 for contribution towards performance and efficiency &
commitment from HR.
 Process Excellentia process of the quarter for exhibiting commendable process excellence and team work.
From Vipul Khanna Global Delivery BPO & KPO.
 Cognizant Star of the Month Award received in Sept 2017 for BCP Primary Co-coordinator for BS&P Project.

Personal Skills and Abilities

 A positive attitude towards learning new things.

 Strong work ethics, hard working, best analytical capabilities, teamwork oriented.
 Proven ability to work independently and in a highly organized manner.
 Ability to analyze and achieve key results for company.
 Also I can work in an pressurize situation with calmly and passionately.

Other Personal Detail’s

Date of Birth : 22 / 02 / 1982 AGE: 38 Years

Marital Status : Married.
Sex : Male.
Religion : Christian.
Nationality : Indian.
Language Known : English, Hindi, Marathi & Tamil.

Declaration:

I hereby acknowledge that the above given information is true and fair as per my
knowledge, If given an opportunity then I will be truly an asset to the organization and would work with full
dedication towards my Job and organisation.

Place: Signature

Date: ( Jockin Vedamuthu )

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