CLIENT FEEDBACK SURVEY FORM

(Your feedback matters. Please help us serve better by taking a few minutes to tell us about
the service you received today)

Name (optional): ____________________ Date: July 25, 2020

Gender: Male
Agency/School affiliated: Department of Education
Purpose of Transaction: To check the situation of the School Buildings

Office Transacted with (Please mark check to the space provided)

Office of the Principal :/

Classroom :/
Planning and Records office :/
Library/LRMDC :_____________
Supply office :_____________
Clinic :_____________

Customer Satisfaction Rating (Please use the rating scale below)

1- Poor
2- Needs Improvement
3- Satisfactory
4- Excellent

1 2 3 4
1. The staff is/are courteous and helpful /
(Ang mga kawani ay Magalang at matulungin)
2. I was given immediate response on my queries /
(Nabigyan kaagad ako ng kaukulang tugon sa
aking mga tanong)
3. The Process flow is easy and not time consuming /
(Madali at klaro and pagproseso ng mga
dokumento)
4. I was able to finish my transaction/s based on /
my timeline
(Natapos ko agad ang aking mga transaksyon ayon
sa itinakdang oras.)
5. My overall experience today is ……. /
(Ang pangkalahatang karanasan ko sa araw na ito
ay …….)

Customer Feedback: Please write any comment/suggestion/ complaints:

To have proper roof DepEd Logo and School ID
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Thank you for your time, we are happy to serve you.
 CLIENT FEEDBACK SURVEY FORM
(Your feedback matters. Please help us serve better by taking a few minutes to tell us about
the service you received today)

Name (optional): ____________________ Date: August 15,

2020
Gender: Female
Agency/School affiliated: Parent
Purpose of Transaction: To enquire about how to transfer her children in the
School

Office Transacted with (Please mark check to the space provided)

Office of the Principal :/

Classroom :
Planning and Records office :
Library/LRMDC :_____________
Supply office :_____________
Clinic :_____________

Customer Satisfaction Rating (Please use the rating scale below)

1Poor
2Needs Improvement
3Satisfactory
4Excellent

1 2 3 4
1. The staff is/are courteous and helpful /
(Ang mga kawani ay Magalang at matulungin)
2. I was given immediate response on my queries /
(Nabigyan kaagad ako ng kaukulang tugon sa
aking mga tanong)
3. The Process flow is easy and not time consuming /
(Madali at klaro and pagproseso ng mga
dokumento)
4. I was able to finish my transaction/s based on /
my timeline
(Natapos ko agad ang aking mga transaksyon ayon
sa itinakdang oras.)
5. My overall experience today is ……. /
(Ang pangkalahatang karanasan ko sa araw na ito
ay …….)
Customer Feedback: The school is better school than the school her children
formerly enrolled.
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Thank you for your time, we are happy to serve you.

CLIENT FEEDBACK SURVEY FORM

(Your feedback matters. Please help us serve better by taking a few minutes to tell us about
the service you received today)

Name (optional): ____________________ Date: October 5,

2020
Gender: Female
Agency/School affiliated: Stakeholder
Purpose of Transaction: To ask borrow books that can supplement the
reading lessons she will conduct at home

Office Transacted with (Please mark check to the space provided)

Office of the Principal :

Classroom :
Planning and Records office :
Library/LRMDC : /
Supply office :
Clinic :

Customer Satisfaction Rating (Please use the rating scale below)

1Poor
2Needs Improvement
3Satisfactory
4Excellent

1 2 3 4
1. The staff is/are courteous and helpful /
(Ang mga kawani ay Magalang at matulungin)
2. I was given immediate response on my queries /
(Nabigyan kaagad ako ng kaukulang tugon sa
aking mga tanong)
3. The Process flow is easy and not time consuming /
(Madali at klaro and pagproseso ng mga
dokumento)
4. I was able to finish my transaction/s based on /
my timeline
 (Natapos ko agad ang aking mga transaksyon ayon
sa itinakdang oras.)
5. My overall experience today is ……. /
(Ang pangkalahatang karanasan ko sa araw na ito
ay …….)

Customer Feedback: The school personnel are very accommodating.

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Thank you for your time, we are happy to serve you.

CLIENT FEEDBACK SURVEY FORM

(Your feedback matters. Please help us serve better by taking a few minutes to tell us about
the service you received today)

Name (optional): ____________________ Date: November 18,

2020
Gender: Male
Agency/School affiliated: LGU
Purpose of Transaction: To check if the school is following the mandatory
health protocol

Office Transacted with (Please mark check to the space provided)

Office of the Principal :/

Classroom :/
Planning and Records office :
Library/LRMDC :
Supply office :
Clinic :

Customer Satisfaction Rating (Please use the rating scale below)

5- Poor
6- Needs Improvement
7- Satisfactory
8- Excellent

1 2 3 4
1. The staff is/are courteous and helpful /
(Ang mga kawani ay Magalang at matulungin)
2. I was given immediate response on my queries /
(Nabigyan kaagad ako ng kaukulang tugon sa
aking mga tanong)
3. The Process flow is easy and not time consuming /
 (Madali at klaro and pagproseso ng mga
dokumento)
4. I was able to finish my transaction/s based on /
my timeline
(Natapos ko agad ang aking mga transaksyon ayon
sa itinakdang oras.)
5. My overall experience today is ……. /
(Ang pangkalahatang karanasan ko sa araw na ito
ay …….)

Customer Feedback: Please write any comment/suggestion/ complaints:

The school is with washing areas including the classrooms and following the
mandatory health protocol.
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___________________________________________________________________________
___________________________________________________________________________
Thank you for your time, we are happy to serve you.

CLIENT FEEDBACK SURVEY FORM

(Your feedback matters. Please help us serve better by taking a few minutes to tell us about
the service you received today)

Name (optional): ____________________ Date: Dec 5, 2020

Gender: Male
Agency/School affiliated: Department of Education
Purpose of Transaction: To conduct inventory of books

Office Transacted with (Please mark check to the space provided)

Office of the Principal :/

Classroom :/
Planning and Records office :
Library/LRMDC :
Supply office :
Clinic

Customer Satisfaction Rating (Please use the rating scale below)

9- Poor
10- Needs Improvement
11- Satisfactory
12- Excellent

1 2 3 4
1. The staff is/are courteous and helpful /
(Ang mga kawani ay Magalang at matulungin)
2. I was given immediate response on my queries /
(Nabigyan kaagad ako ng kaukulang tugon sa
 aking mga tanong)
3. The Process flow is easy and not time consuming /
(Madali at klaro and pagproseso ng mga
dokumento)
4. I was able to finish my transaction/s based on /
my timeline
(Natapos ko agad ang aking mga transaksyon ayon
sa itinakdang oras.)
5. My overall experience today is ……. /
(Ang pangkalahatang karanasan ko sa araw na ito
ay …….)

Customer Feedback: Please write any comment/suggestion/ complaints:

The school need more books in the higher grades.
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Thank you for your time, we are happy to serve you.