You are on page 1of 21

COMPETENCY BASED LEARNING MATERIAL

Sector : HEALTH, SOCIAL AND OTHER COMMUNITY


DEVELOPMENT SERVICES SECTOR

Qualification Title : HILOT WELLNESS MASSAGE NC II

Unit of Competency: PLAN THE HILOT WELLNESS PROGRAM OF


CLIENT/S

Module Title : PLANNING THE HILOT WELLNESS PROGRAM OF


CLIENT/S

WELLNESS MASSAGE NC Document No.00


Date Developed:
II Issued By:
TESDA
Plan the Wellness Developed by: Revision #00 Page 1 of 21
Program Clients
Competency-Based Learning Materials

PLAN THE HILOT WELLNESS PROGRAM OF CLIENT/S

WELLNESS MASSAGE NC Document No.00


Date Developed:
II Issued By:
TESDA
Plan the Wellness Developed by: Revision #00 Page 2 of 21
Program Clients
HOW TO USE THIS COMPETENCY-BASED LEARNING MATERIAL

Welcome to the Module in “Plan the hilot wellness program of client/s”.


This module contains training materials and activities for you to complete.
The unit of competency “Plan the hilot wellness program of client/s”
contains knowledge skills and attitudes required for Hilot (Wellness Massage)
NC II. It is one of the specialized modules at National Certificate level II.
You are required to go through a series of learning activities in order to
complete each outcome of the module. In each learning outcome are
Information Sheets, Job Sheets. Follow these activities on your own and
answer the self-check, perform the procedural checklist at the end of each
learning outcome. You may remove a blank answer sheet at the end of each
module (or get one from your facilitator/trainer) to write your answer for each
self-check. If you have questions, don’t hesitate to ask your facilitator for
assistance.

Recognition of Prior Learning (RPL)

You may already have some of the most of the knowledge and skills
covered in this learner’s guide because you have:
 been working for some time
 Already completed training in this area

If you can demonstrate to your trainer that you are already competent in
a particular skill or skills, talk to him/her about having them formally recognized
so you don’t have to do the same training again. If you have a qualification or
Certificate of Competency from previous training, show it to your trainer. If the
skill you acquired is still current and relevant to the unit/s of competency they
may become part of the evidence you may present to RPL. If you are not sure
about the currency of your skills, discuss with your trainer.
At the end of this module is a Learner’s Diary. Use this diary to record
important date, jobs undertaken and other workplace events that will assist you
in providing further details to your trainer or assessor. A Record of Achievement
is also provided for your trainer to complete once you complete the module.
This module was prepared to help you achieve the required competency,
in Provide Housekeeping Services to Guest. This will be the source of
information for you to acquire knowledge and skill into this particular trade
independently and at your own pace, with minimum supervision or help from
your instructor.

WELLNESS MASSAGE NC Document No.00


Date Developed:
II Issued By:
TESDA
Plan the Wellness Developed by: Revision #00 Page 3 of 21
Program Clients
 Talk to your trainer and agree on how you will both organize the
Training of this unit. Read through the module carefully. It is
divided into sections, which cover all the skills and knowledge you
need to successfully complete this module.
 Work through all the information and complete the activities in
each section. Read information sheets and job sheets and
complete the self-check and perform the procedural checklist.
Suggested references are included to supplement the materials
in this module.
 Most probably your trainer will also be your supervisor or
manager. He/she is there to support you and show you the correct
way to do things.
 Your trainer will tell you about the important things you need to
consider when you are completing activities and it is important
that you listen and take notes.
 You will be given plenty of opportunity to ask questions and
practice on the job. Make sure you practice your new skills during
regular work shifts. This way you will improve both your speed
and memory and also your confidence.
 Talk to more experience workmates and ask for their guidance.
 Use the self-check questions at the end of each section to test
your own progress.
 When you are ready, ask your trainer to watch you perform the
activities outline in this module.
 As you work through the activities, ask for written feedback on
your progress. Your trainer keeps feedback/pre assessment
reports for this reason. When you have successfully completed
each element, ask your trainer to mark on the reports that you are
ready for assessment.
 When you have completed this module (or several modules), and
feel confident that you have had sufficient practice, your trainer
will arrange an appointment with registered assessor to assess
you. The result of your assessment will be recorded in your
Competency Achievement Record.

WELLNESS MASSAGE NC Document No.00


Date Developed:
II Issued By:
TESDA
Plan the Wellness Developed by: Revision #00 Page 4 of 21
Program Clients
LISTS OF BASIC COMPETENCIES

Competency Unit of Competency Module Title Code


Number

Plan the hilot Planning the hilot HCS222301


1 wellness program of wellness program
client/s of client/s

Provide pre-service to Providing pre- HCS222302


2 hilot client/s service to hilot
client/s

Apply hilot wellness Applying hilot HCS222303


3 massage techniques wellness massage
techniques

Provide post advice Providing post HCS222304


4 and post-services to advice and post-
hilot clients services to hilot
clients

WELLNESS MASSAGE NC Document No.00


Date Developed:
II Issued By:
TESDA
Plan the Wellness Developed by: Revision #00 Page 5 of 21
Program Clients
Refer to Lesson Information on Health History (CBLM in Wellness Massage p.
67)

TASK SHEET 1.1-1


Title: HEALTH HISTORY
Performance Objective: After reading the lesson information you should
be able to know the past and present medical
history of the client.

Supplies/Materials : paper and pen

Equipment :

Steps/Procedure:
1. Divide the group into five.
2. Sharing of personal experiences about their past and present
health history.
3. Summarize the shared experiences by group.
4. Presentation of the output to the class.

Assessment Method:
Oral presentation

Performance Criteria Checklist 1.1-1

CRITERIA
YES NO
Did you….
1. Did you know the past and present medical
history of the client?
2. Did you identify past from present medical
history of the client?
3. Can I gather health information of my client?

WELLNESS MASSAGE NC Document No.00


Date Developed:
II Issued By:
TESDA
Plan the Wellness Developed by: Revision #00 Page 6 of 21
Program Clients
Refer to Lesson Information on Inter/Intra Personal Relationship (CBLM in
Wellness Massage p. 70)

SELF-CHECK 1.1-1
INTER/INTRA PERSONAL RELATIONSHIP

TRUE or FALSE:
Direction: Write the word TRUE if the statement is correct and FALSE if it is
incorrect.

_____________1. Establish the most inappropriate form of treatment, to


discuss and to agree with the client.
_____________2. Identify client’s needs and expectations of the treatment.
_____________3. Develop mutual trust and gain the client’s confidence.
_____________4. Explain the treatment briefly to the client, including the
procedure, expected effects.
_____________5. Build a rapport with the client and put him/her at ease.

ANSWER KEY 1.1-1

1. FALSE
2. TRUE
3. TRUE
4. FALSE
5. TRUE

WELLNESS MASSAGE NC Document No.00


Date Developed:
II Issued By:
TESDA
Plan the Wellness Developed by: Revision #00 Page 7 of 21
Program Clients
Refer to Lesson Information on Standard Operating Procedure (CBLM in
Wellness Massage p. 71)

SELF-CHECK 1.1-2

IDENTIFICATION:
Direction: Identify the 5s methodology used in the given statement. Write
your answer on the space provided.

_______ 1. It is the process of keeping everything in the workplace clean.


_______ 2. It involves extensive training for workers to perform their duties
for proper practices and policies in the workplace.
_______ 3. A process of sorting tools and parts in an order that facilitates
their use.
_______ 4. This is a process for identifying whether certain items are needed,
and those that are needed are immediately discarded to use space
effectively.
_______ 5. It is a process for keeping your workplace clean by classifying
everything and eliminating unnecessary items.

ANSWER KEY 1.1-2

1. Seiso (sweep)
2. Shitsuke (self-discipline)
3. Seiton (systematize)
4. Seiri (sort)
5. Seiketsu (standardize)

Refer to Lesson Information on Health Concepts (CBLM in Wellness Massage


p.63-65).

WELLNESS MASSAGE NC Document No.00


Date Developed:
II Issued By:
TESDA
Plan the Wellness Developed by: Revision #00 Page 8 of 21
Program Clients
SELF-CHECK 1.1-3

Direction: Fill in the blank with the correct word to complete the statement.

1. METAL controls WOOD by ________ it.


2. ________ controls EARTH by holding it in place with roots.
3. EARTH controls ________ by containing and absorbing it.
4. WATER controls FIRE by ________ it.
5. FIRE controls ________ by melting it.

ANSWER KEY 1.1-3

1. Cutting
2. Wood
3. Water
4. Extinguishing
5. Metal

WELLNESS MASSAGE NC Document No.00


Date Developed:
II Issued By:
TESDA
Plan the Wellness Developed by: Revision #00 Page 9 of 21
Program Clients
LESSON INFORMATION 1.1-1
HEALING CONCEPTS

Hilot
Traditional Massage/Healing Practice from the Philippines.

The Philippine Hilot massage therapy is an ancient art of treatment using bare
hands and herbs. It is a part of a traditional, ancient culture of Filipinos. Filipinos
in ancient times regarded Hilot as a miracle art of therapy. Because of the
deeper understanding of the ability of that kind of care, people still believe in
this miracle method. It is a kind of therapeutic or physical manipulation that has
a good influence on the veins, bones and muscles, but in a different way than
an ordinary massage, because here we also use medicinal plants, such as
various herbs and banana leaves. Banana leaves are a natural ioniser that
works on bio-energy with its application to the skin to a certain part of the body
and determines which part of the body needs necessary attention and recovers
balance and harmony to the body. Banana leaves also have an antiseptic
effect. It has been a useful way of treating illnesses from flu to sprains and even
bone dislocations. It is embedded in the Filipino culture and is still into practice
as an alternative medicine massage.

What is Hilot?

Hilot is the age-old indigenous Filipino healing practice associated with elderly
healers. It is relatively complex way of healing methodology complete with
philosophy, health concept, healing concept and healing methodologies. The
“Hilot” Master or “manghihilot” could identify body illnesses or areas of energy

WELLNESS MASSAGE NC Document No.00


Date Developed:
II Issued By:
TESDA
Plan the Wellness Developed by: Revision #00 Page 10 of 21
Program Clients
imbalance in the body through many unconventional methods like pulse
reading, hot and cold analysis, phrenology, stool/urine/perspiration analysis. It
is the oldest healing arts in the Philippines. Most Hilot in the Philippines are
either learned from relatives, through hands on practice, or inherited from their
forefathers, passing the art from one generation to the next.

History

Hilot has been a Filipino Traditional Healing modality since pre-written history
of the Philippines. It is considered to be in existence for more than a thousand
years. While there are many forms of indigenous therapeutic massage
(generically known as hilot sa pilay) in each of the ethnolinguistic groups in the
Philippines, an eclectic mix of massage techniques from these
language/cultural areas has been developed now to be known as “The Filipino
Hilot”.

The practice of Hilot is a part of the Filipino way of life. Traditionally, prior to the
popularity of modern medical doctors, the ‘manghihilot’ was the health care
giver of the community. Like all traditions, it has seen its share of being pushed
to the background at the arrival of new methods, new medicines and new
technology.

Lately, in the worldwide resurgence of alternative forms of medicine and the


research and study of the “old” ways of healing, Hilot is re-established as the
Filipino Healing Art based on scientific- universal and natural laws.

Concept of Hilot

Like other systems of natural health care, the basic concept of traditional
Filipino healing is that health and wellness are maintained by balance and
harmony. On the other hand, discomfort, illness, and disease are the results of
imbalance and disharmony. In applying hilot, the therapist identifies areas of
energy imbalance in a client’s body through touch diagnosis through the use of
warm banana leaves and virgin coconut oil, which is applied to the body before
and after the treatment. Hilot therapist first makes a review of the back with
warm banana leaves. Diagnosis of touch by using these leaves specify which
body parts have an unbalanced energy. Then, the therapist determines
disrupted flow of energy in the body and devotes to the problem until he/she
creates the balance and harmony and a sense of relief. From here, the therapist
proceeds to customize the treatment to remove or alleviate such imbalances.

At the beginning of the session (pre-hilot ritual) the manghihilot invokes Divine
power to provide the energy for healing. This opening ritual also acknowledges
and invokes the natural power of the natural surroundings. Then it summons
the sick person’s inherent self-healing powers to action.

WELLNESS MASSAGE NC Document No.00


Date Developed:
II Issued By:
TESDA
Plan the Wellness Developed by: Revision #00 Page 11 of 21
Program Clients
Coconut oil is essential in all kinds of hilot massage to maintain warm hands.
The oil does not only lubricate the massage but it also keeps the manghihilot’s
hands warm.

After a hilot session, the person is usually warned not to bathe for
approximately twenty four hours so the oils can absorb into the skin.

Ingredients and techniques of Hilot therapy:

- Virgin coconut oil


- Warm banana leaves
- Masseur applies pressure by 90% and 10% thumbs gentle massage strokes
- Manually creating heat and reducing tension in conclusions,
- Patting and gently pinching for reducing pain and impairing muscle
development.

Special advantages of Hilot therapy:

- Softens hardened formations in areas of cartilage, tendons and muscles,


- Allows good blood circulation in all muscle cells, which tightens and
improves the appearance of skin
- Reduces muscle pain

WELLNESS MASSAGE NC Document No.00


Date Developed:
II Issued By:
TESDA
Plan the Wellness Developed by: Revision #00 Page 12 of 21
Program Clients
- Eliminates physical tension and pain
- Evokes a feeling of comfort,
- Relieves stress.

Advice after Hilot massage

After treatments it is advised to drink a lot of fluid like lemon grass tea, ginger
tea, green tea or hot water. Since after the massage your body is exposed to
heat, it is not good immediately to be exposed to the cold, because our pores
are getting closed in it. Give yourself time to adjust the body.

At least the first two hours after the massage you should not eat heavy, fatty
food, it is not advised to drink alcoholic beverages and smoke.

Making of a Hilot

The training of Hilot Practitioners or the “manghihilot” involves learning the


concepts and philosophy of traditional healing, instilling an individual valuing
process and its relevance to Hilot Healing and understanding the body
functions. The education of the “manghihilot” is holistic, - holistic involving the
biological, social, behavioral and psychological aspects of life and living.

A good hilot practitioner would know the type of ailment his client is suffering
from just by looking at him and sensing his energy. A good healer can tell if
the elements in one’s body—fire, water, earth and air—are in harmony. Fire
refers to the body’s electric impulses; water, the blood; the earth, bone and
flesh; while air corresponds to the air that one breathes.

To correct the imbalance in the patient’s energy that leads to a distorted


metabolism, a healer would have to give the patient a massage to create the
desired biochemical reactions that helps the body heal itself.

Spotting a fake “hilot” should be easy. Anything that did not conform to the
natural law would cause pain, so if one felt sore after a “hilot” massage then
something was not right.

Variations of the term Hilot

There are many words used to refer to the healer(or Hilot). From the Tagalog
region there is “Hilot,” “Manghihilot,” “Hagod,” “Manghahagod,” “Haplos,”
“Albolaryo,” and “Mangagamot.” Also there is “Aplos” in Bontoc region, “Unar”
in the Kalinga, Apayao region, “Aptus” in the Ibatan region, “Ilot” or “Ilut” in the
Ibanag, Isneg, Ilocano, Itawis, Zambal and Pampango region. Then there is
“Ablon” in the Northern Ilocano region, “Kemkem” in Pangasinan region, “Elot”

WELLNESS MASSAGE NC Document No.00


Date Developed:
II Issued By:
TESDA
Plan the Wellness Developed by: Revision #00 Page 13 of 21
Program Clients
in the Ilonggo region, “Agud” or “Agod” in the Mindanao and Maranao region,
and “Hagod” in Bukidnon region.

The following are general principles observed by our folk system of


medicine in understanding health and illness.

A. Nature (“Panahon”: Time, Season, Weather Conditions) influences


man’s health

Filipino traditional medicine believes that time and condition of nature greatly
influence the health of the person. To remain healthy, one must learn to abide
by the law of nature or at least know how to deal with the changes in the
weather condition that can affect his health. The following are some of the
popular concepts that support this view:

-“Taking a bath in the morning improves one’s health; while taking a bath in
the afternoon most especially when the sun is about to set, can make a
person anemic.”
- “There are ailments which are seasonal in nature, when it is their time to
come, one will just have to be ready to deal with them.” Cough and colds,
sore eyes, mumps are some of the ailments which are looked upon as
seasonal in nature.
- “Rheumatic pain attacks when it is about to rain.” Lolo’s and Lola’s can’t do
anything but get ready with their “oil” when it is about to rain.

B. Hot and Cold Syndrome adversely affects man’s health

Filipino traditional medicine believes that hot and cold elements affect one’s
health. Illness is caused by hot or cold elements that enter the body through
the pores of the skin, food consumed, air or vapor inhaled that cause
imbalance or disequilibrium inside the body. Here are some of our traditional
“hot and cold syndrome” concepts.

WELLNESS MASSAGE NC Document No.00


Date Developed:
II Issued By:
TESDA
Plan the Wellness Developed by: Revision #00 Page 14 of 21
Program Clients
- “Usbong ng lupa” right after a rainfall can cause nausea or headache.”
-“Eating “cold” fruits in the morning can cause stomach discomfort or
indigestion;
- “Over-eating of “hot” fruits or food can cause skin rashes.”
- “Washing of hands and feet, or taking a bath when one is tired (a tired body
is hot) can cause pasma syndrome, a condition characterized by
unsteadiness of nerves and muscles of the afflicted parts of the body.”
- “Going to sleep while the hair is still wet can cause the heat to come up to
the head and may result to insanity”
- “Drinking cold water or fruit juice considered “cold” like buko juice, when one
has fever can cause further imbalances to the system.”
- “One, who just had a bout with severe sickness such as typhoid fever,
influenza and the likes, must mix the water with boiled herbs when taking a
bath for the first time to protect himself from pasma.

C. There are Discomforts or Ailments that are caused by Supernatural


Elements

Filipino folk medicine believes that there are discomforts and illnesses which
are caused by supernatural elements. The following are some of the
examples of these cultural beliefs:

- Usog - is a strong “hot breath” possessed by a person with inherently strong


life-force that can cause to others a discomfort characterized by
stomachache, nausea and headache. Based on experience, one who has
usog can cause discomfort to those whose life-force is naturally weak most
especially the children.
- Nalamang lupa – is a discomfort caused by earth dwellers if they’re
disturbed in their daily activities. Sweeping the floor or ground with the use of
walis ting-ting after the sun has set can disturb the earth dwellers.
- Naengkanto – is not really a physical ailment but a person who has an
engkanto for a friend or acquaintance shows strange behavior as he talks to
someone only he or she can see.
- Nabarang – is an ailment caused by a sorcerer called the Mambabarang,
who uses insects in inflicting harm to their victim. The Mambabarang can
instruct the insects to enter the body of an intended victim either through his
anus, ear or nose.
- Nagaway – an ailment caused by a Manggagaway through manikaan and
palipad hangin. The Manggagaway can make a person lose his mind; make a
woman pregnant and make her deliver a fish or a lizard baby.
-Namatanda – is a discomfort or ailment caused by a disturbed or offended
“nuno sa punso”. It is widely believed that an “old dwarf”, “kama-kama” to the
Ilonggo, resides by an anthill. It is not an uncommon practice for a Filipino to
say “tabi-tabi po” when passing by an ant hill “punso” or pee in an unfamiliar
place lest he offends the dweller.
- Natabang / Nakitang – an ailment caused by Manugtabang or Manugkitang,
called in general as Manughiwit by the Hiligaynon. Manugtabang is known to

WELLNESS MASSAGE NC Document No.00


Date Developed:
II Issued By:
TESDA
Plan the Wellness Developed by: Revision #00 Page 15 of 21
Program Clients
cause the bloating of stomach of their victim; while Manugkitang used fin of
the fish called kitang, to inflict harm to their victim.

II. Folk System of Medicine Specialists or Practitioners

Common Essential Attributes:


- Use of rituals and prayer (a genuine specialist possesses a “librita”, a small
book)
- Claim of access to supernatural power
- Acknowledged and recognized in their community to have the ability to heal
- The Albularyo – is a general practitioner. He is sought for his ability to deal
the case of the victims of sorcery, witchcraft and earth dwellers. At the time of
the Spaniards, they were called herbolario due to their vast knowledge on
herbal medicines.
- The Manghihilot – specialist in fractured bone, sprain, dislocated joints,
pinched nerves and other “sala” (generic term for muscle, bones, and joint
discomfort)
- The Magpapaanak (local midwives) – trained and experienced practitioners
who assist mothers in the delivery of their children. Their practice includes
hilot to correct inverted uterus, pre-natal hilot to position the baby for easy
delivery, post-natal hilot and “suob” to hasten the healing recovery of the
mother.
- Magluluop (Diviners) / Magtatawas – specialists in divining and diagnosing
illness through rituals and prayers

Types of Treatments

Traditional Hilot Massage

This is a traditional massage treatment. This combo of healing and deep


massage will harmonize the body’s elements, relax the mind and heal the
body. This method also employs Banana leaf strips, laced with coconut oil
and warmed over a candle flame. The banana leaves are run through areas of
the body and tends to stop or tug over energy blockages. Otherwise, the leaf
tends to smoothly slide over the skin.

Banana leaf also has some medicinal and herbal elements to it. Banana
leaves contain large amounts of polyphenols, including EGCG antioxidants,
found in green tea, and blueberries.

WELLNESS MASSAGE NC Document No.00


Date Developed:
II Issued By:
TESDA
Plan the Wellness Developed by: Revision #00 Page 16 of 21
Program Clients
Hot Stone Hilot Massage

Many people find the warmth of the hot stones to be comforting and get it for
relaxation. Heated smooth, flat stones are placed on key points on the body,
and the heat relaxes muscles, allowing to work the muscles without using
deep pressure. The stones are heated and doused in Virgin coconut oil and
applied to the back. The heated stones also promotes temperature balance in
relation to Hilot theory making this an excellent healing method.

Bentosa Cup Hilot Massage

Bentosa cupping massage is a healing method adapted from the Chinese


over 3,000 years ago. A lit candle is placed on the patients back and
immediately covered with a glass cup. A vacuum is created by air heated by
fire in a glass cup placed flush against the patient’s skin. As the air cools in
the cup, a vacuum forms that pulls up on the skin, stimulating the acupressure
effect. By creating suction and negative pressure, Bentosa is used to drain
excess fluids antitoxins; stimulate the peripheral nervous system; bring blood
flow to stagnant muscles and skin; and loosen adhesion, connective tissue
and stubborn knots in soft tissue.

WELLNESS MASSAGE NC Document No.00


Date Developed:
II Issued By:
TESDA
Plan the Wellness Developed by: Revision #00 Page 17 of 21
Program Clients
Traditional Foot Hilot Massage - Dagdagay

Dagdagay is a traditional Filipino foot massage originating from the mountain


province, is a therapeutic foot massage using rattan sticks. Long motion and
acupressure is applied to the soles of the feet to restore balance and boost
the body’s immune system. Similar to Chinese foot reflexology and Thai foot
massage, the Dagdagay is an authentic Filipino foot massage that has been
used for centuries and is now redefining ancient and modern natural therapy.

Scalp Massage - Tiris

Tiris is a scalp massage that has been widely used in the Philippines to rid
patients of headaches. Scalp massage will help balance energy in the mind
and also relive stress. This technique has been practiced by indigenous indios
in the Philippines before Spanish colonization. It has survived centuries and
still exist today as a form of healing and wellness.

https://pinoy-culture.tumblr.com/post/28521495834/hilot-traditional-
massagehealing-practice-from

Refer to Lesson Information on After Care Services (CBLM in Wellness


Massage p. 197-199).

WELLNESS MASSAGE NC Document No.00


Date Developed:
II Issued By:
TESDA
Plan the Wellness Developed by: Revision #00 Page 18 of 21
Program Clients
SELF-CHECK 1.1-4

TRUE or FALSE
Direction: Write the word TRUE if the statement is correct and FALSE if it is
incorrect.

_______ 1. Drink plenty of water to eliminate toxins.


_______ 2. You may feel a little light headed after the hot stone massage and
body massage aftercare.
_______ 3. Home care advice is not beneficial for the client, as it involves them
in the treatment and encourages them to take control of their
condition.
_______ 4.Immediate bathing should be avoided, at least 2 hours after the
service is advised.
_______ 5. Aftercare products may include but is not limited herbal products
and body oils.

ANSWER KEY 1.1-4

1. TRUE
2. TRUE
3. FALSE
4. FALSE
5. TRUE

WELLNESS MASSAGE NC Document No.00


Date Developed:
II Issued By:
TESDA
Plan the Wellness Developed by: Revision #00 Page 19 of 21
Program Clients
TASK SHEET 1.1-2
Title: WELLNESS MASSAGE PROGRAM VARIATIONS
Performance Objective: After reading the lesson information you should
be able to create own wellness program
variations.

Supplies/Materials : paper and pen

Equipment :

Steps/Procedure:
1. Group the class into five.
2. Each group will list down related wellness massage services that
may be offered in massage spa salon.
3. Choose among the list of the services you want to offer in your spa.
4. Make your own wellness massage program variations.
5. Present output to the class.

Assessment Method:
Oral presentation

Performance Criteria Checklist 1.1-2

CRITERIA
YES NO
Did you….
4. Did you identify wellness massage services
offered by massage spa?
5. Did you create your own wellness massage
program variations?
6. Are the chosen services targeted diverse client
groups, including men, couples, teens,
families, athletes and seniors?

Refer to Lesson Information on Clients’ Needs Assessment (CBLM in


Wellness Massage p. 77 and 187).

WELLNESS MASSAGE NC Document No.00


Date Developed:
II Issued By:
TESDA
Plan the Wellness Developed by: Revision #00 Page 20 of 21
Program Clients
SELF-CHECK 1.1-5
SEQUENCING:
Direction: Arrange the steps in the process of conducting client
satisfaction assessment. Write numbers 1-5 for its proper
order.

_______ 1. Select who will be involved in collecting information from


clients and prepare them for that role.
_______ 2. Decide on what you want to look at and learn.
_______ 3. Choose which method you want to use to collect information
from clients about their satisfaction with your services.
_______ 4. Interpret the data you obtain from clients so you can use to
improve services.
_______ 5. Share the results with staff and get them involved in planning
improvements.

ANSWER KEY 1.1-5

1. 3
2. 1
3. 2
4. 4
5. 5

WELLNESS MASSAGE NC Document No.00


Date Developed:
II Issued By:
TESDA
Plan the Wellness Developed by: Revision #00 Page 21 of 21
Program Clients

You might also like