CHAPTER IV

ANALYSIS AND INTERPRETATION

This chapter presents the analysis and interpretation of the data

collected on the acceptability level of Wellness Massage NC II Elective

and the competencies the respondents learned during modular distance

learning as well as the suggested intervention.

Acceptability Level of Students in Wellness Massage NC II Elective

Wellness Massage poses continuing demand, and it appears to be

a necessity. Wellness Massage is proposed to have a positive effect on

quality of life and positive effect on immune function “Massage has been

shown to increase range of motion and flexibility as well as to improve

measures of anxiety, depression, vitality, and perceived stress”

(B.M.I.,2023). However, despite its positive effect, its acceptability by the

students as an elective subject need to be considered.

Based on the data gathered, the respondents slightly accepted the

Wellness Massage NC II as an elective during modular distance learning.

It had a weighted mean of 2.47. During the enrolment, most of the

students choose the Wellness Massage as an elective because, for them,

it is an easy subject. However, after students have taken the elective

during modular distance learning, they would not be able to perform it

due to social distancing. It would be irresponsible and dangerous to

assume that performing a Wellness Massage is risk-free in the age of

COVID. Journal of Neuroscience (2020) has said that "Human touch, in a

context that is safe, friendly and professional, can be incredibly

therapeutic and relaxing." Students have slightly accepted the Wellness

Massage elective due to the pandemic. They may not be satisfied with

having this elective, as they could not properly learn the competencies of

Wellness Massage. Additionally, they may be fearful due to the situation

they are facing because of the pandemic.

Competencies Learned in Wellness Massage NC II Elective

To be a skilled massage therapist learning the competencies of

Wellness Massage is important for the students to build competencies on

the said elective. TESDA (2023) described the Hilot (Wellness Massage NC

II) Qualification consists of competencies that a person must achieve

these are to plan the hilot wellness program of client/s, provide pre-

service to client/s, apply hilot Wellness Massage techniques and provide

post-advice on post-services to clients. This is parallel to the Department of

Education (2016) curriculum guide on Wellness Massage that leads to

National Certificate Level II (NCII). This course is designed for a high school

student who ought to develop knowledge, skills, and attitude to perform

the tasks of Wellness Massage service. It covers core competencies

namely: (1) plan the Wellness Massage program of client/s; (2) provide

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preliminary services to client/s; (3) apply Wellness Massage techniques;

and (4) provide advice on post-Wellness Massage services.

To present the different competencies learned by the respondents,

the succeeding tables in this section are divided into three columns. The

first column shows the competencies, the second column shows the

weighted mean for each competency and the third is the verbal

interpretation of the weighted mean.

Planning Wellness Massage Program. There are nine (9) different

competencies in planning a Wellness Massage program. Planning the

wellness program of the client/s competency details the requirements for

establishing and maintaining rapport with the client/s. Obtaining

information regarding the bio-psychosocial needs of the client and

assisting in meeting client needs (TESDA, 2023). The competencies of

planning a Wellness Massage program are shown in the following table.

Table 1-A. Planning Wellness Massage Program

Weighted Verbal
No. Competencies
Mean Interpretation

1.1 Identify vital information about the client 2.47 Least learned

1.2 Explain Wellness Massage service and

2.28 Least learned
products

1.3 Explain the philosophy and science of

2.38 Least learned
Wellness Massage

1.4 Discuss the health and healing concept of

2.41 Least learned
Wellness Massage

1.5 Discuss the concept of wellness 2.41 Least learned

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1.6 Confirm Wellness Massage program 2.25 Least learned

1.7 Update the client's records and documents 2.19 Least learned

1.8 Evaluate the client satisfaction 2.22 Least learned

1.9 Check workplace qualities and procedure 2.19 Least learned

AVERAGE 2.31 Least learned

Legend:
3.21 – 4.00 = Highly Learned 1.81 – 2.60 = Least Learned
2.61 – 3.20 = Moderately Learned 1.00 – 1.80 = Unacceptable

Based on the data gathered, the first competency that

should have been learned by the respondents which is identifying vital

client information was the least learned with a weighted mean of 2.47.

This competency includes taking vital signs such as body temperature,

blood pressure, heart rate, and respiration rate. This competency needs

certain equipment and needs to be skilled in using the equipment to

identify vital information. As per observation, the school does not have the

necessary equipment for taking vital signs. This adds to the reasons why

this competency was not learned by the respondents.

Similarly, the competency of being able to explain Wellness

Massage service and products was the least learned by the students with

a weighted mean of 2.28. Students have not learned the competency of

explaining Wellness Massage services and products because students did

not properly learn the different services and products that Wellness

Massage could offer.

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 The competency which is explaining the philosophy and science of

Wellness Massage had a weighted mean of 2.38. Philosophy and science

of Wellness Massage have been least learned by the students.

Respondents should be able to explain and help the clients to understand

the philosophy and science of Wellness Massage but because they did

not take seriously the modules during the distance learning they did not

also learn this competency.

Further, the competency which is discussing the health and healing

concept of Wellness Massage was the least learned having a weighted

mean of 2.4. Respondents should have understood the different healing

concepts of Wellness Massage. It must be discussed with the clients for

them to understand the benefits they could get from every session of

Wellness Massage. Granada University in Spain (2021) found that a single

session of Wellness Massage immediately affects perceived pain in

patients with chronic tension headaches. Rubbing or providing pressure

on the muscles and joints is a way to promote body healing. Moreover,

according to Farber and Wieland (2016), “Wellness Massage has the

potential to minimize pain. Massage therapy is the preferred treatment

option for patients suffering from back pain, knee osteoarthritis, neck pain,

fibromyalgia, headaches, or migraines. Respondents least learned this

competency because most of the students do not understand the health

and healing concepts of Wellness Massage.

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 Discussing the concept of Wellness Massage was another least-

learned competency, with a weighted mean of 2.41. Massage therapists

need to understand the various concepts of Wellness Massage so they

can explain and discuss them with clients effectively. Despite being a

fundamental skill, students have learned this competency the least due to

modular distance learning, which has affected their learning process.

Based on the data gathered by the researchers, the competency

of confirming the Wellness Massage program was the least learned by the

respondents, with a weighted mean of 2.25. After assessing the client, the

massage therapist is expected to offer a wellness program suited to the

client. Once the client has decided on the wellness program, the

massage program is confirmed to the client. Respondents learned this

competency the least because they did not have experience performing

it, especially as they did not have immersion aligned with this subject.

Moreover, the competency of updating clients’ records and

documents had a weighted mean of 2.19, which indicates it was the least

learned. Updating clients’ records and documents provides a clear

record of the products or treatments a client has received, helping to

track progress and replicate the same service in the future. It also ensures

that you are aware of what works best for your clients, enabling you to

provide the best customer care and service. This is another competency

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that respondents did not learn because they lacked first-hand experience

in performing it.

Evaluating client satisfaction had a weighted mean of 2.22 which

was also the least learned by the respondents. Customer satisfaction is

important because it illustrates whether your customer base likes what

you’re doing. High satisfaction leads to greater customer retention, higher

lifetime value, and a stronger brand reputation. Low customer satisfaction

scores are important too to know what to improve.

Checking workplace qualities and procedures had a weighted

mean of 2.19, indicating it was the least learned. Policies and procedures

ensure that rules, standards, values, culture, and benefits are clearly

outlined. Massage workplaces always have procedures, standard work

practices, safety, environmental, housekeeping, and quality guidelines.

Understanding these workplace qualities is essential for a well-planned

wellness massage program with clients. Unfortunately, this competency

was least learned by the respondents.

In general, all the competencies in planning a Wellness Massage

program have a general average of 2.31 which means that the

respondents least learned the competencies required for them to be able

to plan a Wellness Massage program. Planning a Wellness Massage

program is preparation before conducting a Wellness Massage service to

clients to locate and address the problem that needs to be treated. Clinic

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Sense (2022) has stated that educating clients is an important part of the

role of a massage therapist. Clients are not just coming in for a massage;

they are coming in for therapy. Regardless of whether the clients come in

for relaxation or pain relief, they all want to know the same thing: (1) How

many sessions are needed?; (2) When should they come back?; (3) Can

massage help them?; (4) How long will it take?; and (5) What should they

do between sessions?”. Answering these basic questions is part of the

competencies in planning Wellness Massage. So, it is important that

before any pre-service and actual massage happens, a massage

therapist knows how to plan a program. If learning is difficult even during

face-to-face classes where the teachers personally explain the concepts,

then, it is more difficult during distance learning. It seems that the

respondents did not study and understand the competencies of planning

a program for Wellness Massage.

Pre-service to Wellness Massage Clients. There are eight different

competencies of Pre-service to Wellness Massage Clients. The

competencies of Pre-service to Wellness Massage Clients are shown in the

following table.

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 Table 1-B. Pre-service to Wellness Massage Client

No. Competencies Weighted Verbal

Mean Interpretation

2.1 Schedule of clients 2.25 Least learned

2.2.1 Conduct preliminary service to clients – 2.41 Least learned

Scheduling

2.2.2 Conduct preliminary service to clients – 2.59 Least learned

Communication

2.3 Observance of good interpersonal 2.34 Least learned

relationship

2.4 Emphasis on the standard of policies and 2.38 Least learned

procedure

2.5 Accuracy of keeping/updating clients 2.31 Least learned

record

2.6 Appropriate use of Wellness Massage 2.44 Least learned

products

2.7 Evaluate the client's satisfaction 2.25 Least learned

AVERAGE 2.37 Least learned

Legend:
3.21 – 4.00 = Highly Learned 1.81 – 2.60 = Least Learned
2.61 – 3.20 = Moderately Learned 1.00 – 1.80 = Unacceptable

Providing pre-service to clients describes the knowledge, skills, and

attitudes required to deliver preparatory services to hilot wellness clients,

including receiving clients, making appointments, and responding to

client complaints (Training Regulations for Wellness Massage NC II, 2023a).

Based on the gathered data, the first competency in providing pre-

service to Wellness Massage clients is scheduling, which was least learned

with a weighted mean of 2.25. Some customers inquire before making a

decision and ask for scheduled availability through phone or in-person

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visits. Part of this competency involves having good communication skills

and telephone etiquette to respond to the client and successfully

schedule an appointment.

The students have least learned the competency of scheduling,

with a weighted mean of 2.41. Scheduling involves arranging, controlling,

and optimizing work and workloads. According to the Training Regulations

for Wellness Massage NC II (2023b), appointments are scheduled based

on the required length of service, staff and room availability, and

workplace policies and procedures. Appointments are confirmed with

clients, and details are recorded. Preparation for each client's massage is

crucial for providing a personalized experience that meets their needs

and encourages repeat visits.

The competency of communicating to clients has a weighted

mean of 2.59 which has an interpretation of least learned. Usually,

massage therapist is trained to communicate with their clients by the

workplace policies and procedures. As mentioned earlier, communication

is vital in scheduling to promote good relationships between clients and

massage therapists. “The communications skills necessary for teaching

self-care to clients are the same as those the massage therapist needs

during a session,” explains Panofsky (2021). It is about sharing information

in a manner that is understandable and useful for all involved.

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 Observing good interpersonal relationships was the least learned

by the respondents with a weighted mean of 2.34. Customer satisfaction

does not only come from the service itself but also from the established

rapport between clients and massage therapists. Individuals in an

interpersonal relationship must respect each other’s views and opinions to

develop a sense of trust. A massage therapist must create a good

interpersonal relationship with the clients. Sadly, this competency was not

taught and learned by the respondents.

Emphasizing the standard of policies and procedure has a

weighted mean of 2.38 which has an interpretation of least learned. All

workplaces have specific standards of policies and procedures that

should be established and will serve as guides of the business.

The respondents least learned the skill of keeping and updating

accurate client records, with a weighted mean of 2.31. Client information

must be recorded in the system according to workplace policies,

procedures, and relevant laws. Keeping and updating accurate records

ensures a clear history of the products or treatments a client has received,

facilitating progress tracking and replication of services in the future.

Moreover, the appropriate use of Wellness Massage products had a

weighted mean of 2.44, making it a least learned competency among

the respondents. For effective performance of this skill, a massage

therapist should be capable of identifying and explaining the products

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used in Wellness Massage according to workplace procedures. Without

the proper tools, equipment, and supplies, a massage therapist will

struggle to relieve their client's stress and pain safely and effectively.

Furthermore, it is important to identify various products and services along

with their benefits and comparative advantages. Unfortunately, this

competency was not mastered by the respondents.

Evaluating client satisfaction has an interpretation of least learned

which has a weighted mean of 2.25. Customer satisfaction is a

measurement that determines how happy customers are with the product

and capabilities. One of the practices being done to determine customer

satisfaction is through surveys accomplished by clients. It can help the

company to determine how good their service to the clients is. Moreover,

good communication and rapport with the customers can also help to

know the client’s concerns and needs to be addressed per established

procedures and guidelines. However, this was not also learned by the

respondents.

Providing pre-service to clients is the pre-procedure before

conducting a Wellness Massage. Based on the data gathered the

competencies under pre-service were least learned and had a general

average of 2.37. Unfortunately, the respondents weren't able to grasp the

essential competencies necessary before applying Wellness Massage

techniques to clients. “Although most of the Spas have receptionist

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performs most of the pre-service competencies such as greeting of all

guests, answering phone calls, assisting guests with questions regarding

spa services and products, booking all appointments, checking the guest

into the computer system and charging for services performed” (Soriano,

2020), as a massage therapist it is also necessary to be knowledgeable of

these skills. It was difficult to learn these competencies, especially without

the proper guidance of the teacher when this subject was offered during

distance learning.

Table 1-C. Applying Wellness Massage Technique (WT)

No. Competencies Weighted Mean Verbal Interpretation

Observe health and safety 2.75

3.1 Moderately learned
procedures in Wellness Massage

3.2 Application of proper draping 2.34 Least learned

Preparation of Wellness Massage 2.47

3.3 products, furnishing, and Least learned
paraphernalia

Preparing clients for the Wellness 2.38

3.4 Least learned
Massage program

Prepare client for Wellness 2.50

3.5.1 Least learned
Massage session

3.5.2 Personal hygiene practices 2.59 Least learned

3.5.3 Standard operating procedures 2.25 Least learned

Hygiene and infection control 2.53

3.6 Least learned
practices

3.7 Methods of scanning 2.22 Least learned

Methods and locating the 2.44

3.8.1 Least learned
imbalances in the body

3.8.2 Massage pressure area 2.44 Least learned

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3.8.3 Strokes 2.47 Least learned

3.8.4 Long deep strokes(hagod) 2.47 Least learned

3.8.5 Short light stroke(haplos) 2.59 Least learned

3.8.6 One finger press (pindot) 2.44 Least learned

3.8.7 Two or more finger press 2.59 Least learned

3.8.8 Grasping (piga)-optional 2.25 Least learned

Customize the amount of pressure 2.25

3.9 Least learned
applied

Duration of application of 2.22

3.10 Least learned
pressure

3.11.1 Generally towards the heart 2.16 Least learned

The hot part of the body to cold 2.19

3.11.2 Least learned
(thermal flow)

3.11.3 Towards the lesser lumps 2.25 Least learned

3.12 Pre-massage procedure 2.41 Least learned

Use of hands and fingers as the 2.28

medium based on massage
3.13 area/body part, duration, Least learned
frequency, rhythm, and amount
of pressure

Workplace standard operating 2.38

3.14 Least learned
procedure

3.15 Client responses 2.31 Least learned

AVERAGE 2.39 Least learned

According to the data gathered by the researchers, the first

competency in applying the Wellness Massage technique, which is

observing health and safety procedures, has a weighted mean of 2.75,

interpreted as moderately learned. The respondents were aware that

massage therapists must wear medical scrubs and use protective gear

such as gloves, masks, and gowns. These measures not only protect the

therapist but also the client. Other safety rules that apply to both client

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and therapist include open communication, including through

explanation of what the client can expect from their massage treatment.

Afterward, the competency of the application of proper draping

had a weighted mean of 2.34, interpreted as least learned. Draping

involves using a large towel or sheet to maintain coverage during a

massage. This ensures that clients can remain nude under the draping

while feeling safe, warm, and unexposed. By employing draping

techniques, massage therapists only work on the exposed part of the

body, such as the back, one arm, or one leg.

Besides the competency of proper draping application, the

preparation of Wellness Massage products, furnishings, and paraphernalia

were also least learned by the students, with a weighted mean of 2.47.

Before a Wellness Massage session, the massage therapist should prepare

the various products, furnishings, and paraphernalia required for the

massage.

On the other hand, the competency of preparing clients for the

Wellness Massage program had a weighted mean of 2.38 which has an

interpretation of least learned. Preparing for each client's massage is

crucial for providing a massage that caters to their needs and creates an

experience that encourages repeat visits.

Additionally, the preparation of the client for a Wellness Massage

session had a weighted mean of 2.50, indicating it was least learned. This

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involves understanding and meeting your clients' preferences to ensure

their comfort throughout the session. Informing your client about the

importance of disrobing, especially when using oils or other lubricated

massage lotions, is essential. Providing clients with the opportunity to

express their preferences without causing distress is crucial.

The competency of personal hygiene practices, with a weighted

mean of 2.59, indicates it was least learned. However, good personal

hygiene is crucial for protecting ourselves and others from illnesses.

Remember to bathe and wash your hands, especially before preparing

Wellness Massage products and during the session.

The standard of operating procedures has a weighted mean of 2.25

which has an interpretation of least learned. This aims to achieve

efficiency, quality output, and uniformity of performance while reducing

miscommunication and failure to comply with company regulations.

The competency of hygiene and infection control practices has a

weighted mean of 2.53 which has an interpretation of least learned.

Infection control refers to the policy and procedures implemented to

control and minimize the dissemination of infections in hospitals and other

healthcare settings with the main purpose of reducing infection rates.

The methods of scanning have a weighted mean of 2.22 which has

an interpretation of least learned. Scanning is a technique used in

Wellness Massage to evaluate the health of a person’s muscles and other

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soft tissues by touching these muscles with the fingers and hands. Through

a proper palpation assessment, the therapist can identify areas of tension,

pain, or other issues that may require attention.

The methods of locating imbalances in the body have a weighted

mean of 2.44, indicating they were least learned. The easiest way to

detect an imbalance is through observation. The most common

imbalances occur in the shoulders, hips, and spine. Stand facing a mirror

with your back straight and feet slightly apart. Check if your shoulders

appear to be at the same height, if your neck appears straight, and if

your hips look level.

The competency of the massage pressure area has a weighted

mean of 2.44 which has an interpretation of least learned. A pressure

point massage can benefit trigger-point-based pain because it is

designed to find the actual cause (the trigger points) and apply pressure

to help these areas relax; in turn, healing the area that’s experiencing

pain.

The competency of strokes has a weighted mean of 2.47 which has

an interpretation of least learned. There are different types of strokes used

in Wellness Massage.

The competency of long, deep strokes (hagod) has a weighted

mean of 2.47, indicating it was least learned. Deep strokes can be

performed with the palm or forearm. The pressure during these strokes

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should be deep, reaching underlying muscle structures. Deep strokes are

used to lengthen and mobilize soft tissue and help improve joint function.

The competency of short light stroke (haplos) has a weighted mean

of 2.59 which has an interpretation of least learned. Short, gentle strokes

are employed to evenly distribute pressure and soften the muscle tissue.

The competency of one finger press (pindot) has a weighted mean

of 2.44, indicating it was least learned. It involves applying pressure

directly to a specific point for five seconds. This technique is performed

using the thumbs, which are placed no more than one inch apart from

each other.

The competency of two or more finger press has a weighted mean

of 2.59 which has an interpretation of least learned. Pisil, also known as

“pagtulak ng lamig”, involves using two or more fingers (excluding the

thumb) to stimulate or massage small muscles and their insertions,

loosening tight muscles.

The competency of Grasping (piga)-optional has a weighted mean

of 2.25 which has an interpretation of least learned. Piga-palm press or

grasping with the hand is used to calm and relax the big and wide

muscles.

The competency of customizing the amount of pressure applied

has a weighted mean of 2.25 which has an interpretation of least learned.

The amount of pressure applied in a Wellness Massage should be

39
customized to the client’s preference and needs. Applying the correct

pressure in massage is an advanced skill that varies from client to client.

Using the 1-to-10 Pressure Scale will help meet clients’ expectations by

applying correct pressure.

The competency of duration of application of pressure has a

weighted mean of 2.22 which has an interpretation of least learned.

Pressure is the physical force exerted on an objective. The force applied is

perpendicular to the surface of objects per unit area.

Competency of generally, towards the heart, has a weighted mean

of 2.16 which has an interpretation of least learned. The circulatory system

is made up of blood vessels that carry blood away from and towards the

heart. Arteries carry blood away from the heart and veins carry blood

back to the heart.

Hot part of the body to cold (thermal flow) has a weighted mean of

2.19 which has an interpretation of least learned. Increased temperature is

the process of increasing circulation around a person’s body to enable

muscular and connective increasing temperature allows the range of

movement to increase as restriction is reduced.

The competency towards the lesser lumps has a weighted mean of

2.25 which has an interpretation of least learned. Skin lumps are any areas

of abnormally raised skin. The lumps may be hard and rigid, or soft and

moveable swelling form of skin lump.

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 The competency of the pre-massage procedure has a weighted

mean of 2.41 which has an interpretation of least learned. Pre-massage

helps by increasing the temperature of the soft tissues. The friction of

touch against the skin increases temperature. An increase in temperature

pre-massage is important to warm up the muscles and prepare them for

activity.

The competency of using hands and fingers as the medium based

on massage area or body part, duration, frequency, rhythm, and amount

of pressure has a weighted mean of 2.28 which has an interpretation of

least learned. This uses a hands-on performing massage on the client to

measure the amount of pressure to apply.

The competency of workplace standard operating procedure has

a weighted mean of 2.38 which has an interpretation of least learned.

Standard operating procedures provide the policies, processes, and

standards needed for the organization to succeed. They can benefit a

business by reducing errors, increasing efficiencies and profitability,

creating a safe work environment, and producing guidelines for how to

resolve issues and overcome obstacles.

Competency for the client’s responses has a weighted mean of

2.31 which has an interpretation of least learned. Client responses in

Wellness Massage refer to the effects of a massage on the client’s body.

These effects can be hard to measure for both the client and the

41
therapist. However, effective communication can help consumers better

understand how Wellness Massage can be a part of their health and

wellness goals. Balestar (2017) has stated that “Healing Reactions’ may

take place after your massage and are completely normal showing that

the massage is working well and your body is responding to the

treatment.”

Based on the data gathered the general average of applying

Wellness Massage techniques is 2.39 which has an interpretation of least

learned. Applying Wellness Massage techniques is the process where to

perform a session to a client. This is another competency that requires

proper guidance from the teacher; it cannot be performed without the

necessary knowledge and skills. Therefore, it is crucial to learn. When

massage techniques are applied to the body, they can affect it through

two different response pathways. Mechanical responses to techniques

occur directly in the manipulation of the tissues from components such as

pressure, range of motion, and the pushing, pulling, lifting, compressing,

and twisting of the tissue. Changes to the body because of these effects

include increased circulation to the area, changes in fluid movement,

increased pliability of the tissue, and reduction of adhesions (Soriano,

2020). Students least learned these competencies because of improper

learning methods that the school had conducted for a learner.

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 Post advice and Post Services to clients. There are ten (10) different

competencies of Post advice and Post Services to clients that students

should learn. The competencies of Post advice and Post Services to clients

are shown in the following table.

Table 1-D. Post advice and Post Services to clients (AS)

No. Competencies Weighted Mean Verbal Interpretation

4.1.1 Aftercare service workplace 2.34 Least learned

policies and procedures

4.1.2 Monitoring clients 2.41 Least learned

4.1.3 Aftercare products 2.16 Least learned

4.1.4 Aftercare service 2.13 Least learned

4.1.5 Rebooking clients 2.13 Least learned

4.2.1 Wellness Massage products 2.63 Moderately learned

4.2.2 Workplace procedures 2.50 Least learned

4.2.3 Recommending products to clients 2.31 Least learned

4.3.1 Product benefits 2.41 Least learned

4.3.2 Other products comparison 2.28 Least learned

AVERAGE 2.33 Least learned

The competencies of aftercare service workplace policies and

procedures have a weighted mean of 2.34 which has an interpretation of

least learned. Aftercare service workplace policies and procedures in

Wellness Massage can vary depending on the establishment. However,

some common policies and procedures include: (1) Providing a

comfortable and safe environment for clients; (2) Maintaining client

confidentiality; (3) Ensuring that therapists are properly trained and

licensed; and (4) Providing clear communication with clients about the

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aftercare instructions. These policies and procedures are important to

ensure that clients receive high-quality care and that therapists can

provide their services safely and professionally.

Monitoring clients has a weighted mean of 2.41 which has an

interpretation of least learned. Monitoring refers to how we keep an eye

on our clients and check that they are doing what they are supposed to

be doing, turning up when they should be, and completing their

prescribed exercise plans and programs.

Aftercare products has a weighted mean of 2.16 which has an

interpretation of least learned. This includes (1) massage oils, lotions, or

essential oils for skin hydration and self-massage, diffusers with clients'

favorite scent for relaxation; (2) therapeutic products for pain, soreness,

and inflammation; (3) wearable and handheld devices for self-care; and

(4) eye pillows for sleep and relaxation. Aftercare service has a weighted

mean of 2.13 which has an interpretation of least learned. The primary

goal of aftercare is to support and enhance the effects of the massage.

Following therapeutic principles, taking care of yourself after a massage is

crucial for maximizing its benefits. Your post-massage routine significantly

enhances the therapy's effectiveness.

Rebooking clients has a weighted mean of 2.13 which has an

interpretation of least learned. Rebooking is a service that you offer your

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clients to have them return to you when they are due; not when they “get

around it”.

Wellness Massage products has a weighted mean of 2.63 which has

an interpretation of moderately learned. Wellness Massage products are

products that are used to enhance the experience of a massage. These

products can include massage oils, lotions, creams, gels, and other

accessories that can help you relax and feel better after a massage. They

can also help to soothe sore muscles and reduce inflammation.

Workplace procedures has a weighted mean of 2.50 which has an

interpretation of least learned. A workplace procedure directly relates to

workplace policies. A procedure is a list of steps demonstrating how to

implement a policy. Policies and procedures are used together to give

employees a good understanding of company rules and values.

Recommending products to clients has a weighted mean of 2.31

which has an interpretation of least learned. These recommendations

allow customers to find the products they need and are relevant to them

quickly and easily. The items generated are personalized according to the

individual's browsing and purchase behavior and product information

(such as product inventory).

Product benefits has a weighted mean of 2.41 which has an

interpretation of least learned. The focus of the treatment is on pain relief,

tension release, and the promotion of blood circulation. The resulting

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physical and mental relaxation is a positive effect that is used in treating

patients with depression or anxiety disorders.

Other products comparison has a weighted mean of 2.28 which has

an interpretation of least learned. A Product Comparison is a simplified

version of Competitor Analysis. It compares two products in a way that the

readers can grasp instantly. Having a Product Comparison enables you

and your visitors to see if your featured items or products are better than

your competitor companies or businesses.

Overall, the competencies of post-advice and post-service to

clients has a general average of 2.33 which has an interpretation of least

learned. Providing post-advice and after-service to clients is a method to

perform aftercare services, ensuring the effectiveness of the session.

Table 2. Correlation between Level of Acceptance and the Competencies

Learned

Correlations

LC1.1 LC1.2 LC1.3 LC1.4 LC1.5 LC1.6 LC1.7 LC1.8

Persons .428* 0.100 0.258 0.167 0.303 0.325 0.252 0.144

Correlations

46
 Sig. (2- 0.015 0.585 0.154 0.360 0.091 0.070 0.164 0.431
tailed)
LOA
Sum of 7.500 1.500 4.500 2.500 4.500 5.500 4.000 2.500
Squares
and Cross-
products

Covariance 0.242 0.048 0.145 0.081 0.145 0.177 0.129 0.081

N 32 32 32 32 32 32 32 32

Correlations

LC1.9 LC2.1 LC2.2. LC2.2. LC2.3 LC2.4 LC2.5 LC2.6

1 2

Pearson 0.287 0.149 0.078 0.165 .369* 0.190 0.065 0.159

Correlation
LOA
Sig. (2- 0.111 0.415 0.672 0.366 0.038 0.299 0.724 0.386
tailed)

Sum of 5.500 3.000 1.500 3.000 6.000 3.000 1.000 2.500

Squares
and Cross-
products

Covariance 0.177 0.097 0.048 0.097 0.194 0.097 0.032 0.081

N 32 32 32 32 32 32 32 32

Correlations

LC2. LC3. LC3. LC3. LC3. LC3.5. LC3.5. LC3.5.

7 1 2 3 4 1 2 3

Pearson 0.000 0.314 0.346 0.244 0.136 0.101 0.184 .416*

Correlation

Sig. (2- 1.000 0.080 0.053 0.177 0.459 0.581 0.315 0.018
LOA
tailed)

Sum of 0.000 6.000 6.000 5.000 3.000 2.000 3.500 6.500

Squares
and Cross-
products

Covariance 0.000 0.194 0.194 0.161 0.097 0.065 0.113 0.210

47
 N 32 32 32 32 32 32 32 32

Correlations

LC3.6 LC3.7 LC3.8.1 LC3.8.2 LC3.8.3 LC3.8.4 LC3.8.5 LC3.8.6

Pearson 0.184 0.000 0.102 0.147 0.279 0.302 .355* 0.300

Correlation

Sig. (2- 0.315 1.000 0.579 0.423 0.122 0.093 0.046 0.095
tailed)
LOA Sum of 3.500 0.000 2.000 3.000 5.500 5.500 6.500 5.500
Squares
and
Cross-
products

Covariance 0.113 0.000 0.065 0.097 0.177 0.177 0.210 0.177

N 32 32 32 32 32 32 32 32

Correlations

LC3.8. LC3.8. LC3.9 LC3.1 LC3.11. LC3.11. LC3.11. LC3.1

7 8 0 1 2 3 2

Pearson 0.082 0.057 0.060 0.057 0.083 0.142 0.112 -0.087

Correlation

Sig. (2- 0.654 0.757 0.745 0.757 0.653 0.439 0.543 0.636
tailed)
LOA
Sum of 1.500 1.000 1.000 1.000 1.500 2.500 2.000 -1.500
Squares
and
Cross-
products

Covariance 0.048 0.032 0.032 0.032 0.048 0.081 0.065 -0.048

N 32 32 32 32 32 32 32 32

Correlations

LC3.1 LC3.1 LC3.1 LC4.1. LC4.1. LC4.1. LC4.1. LC4.1.5

3 4 5 1 2 3 4

Pearson -0.085 0.056 0.106 0.305 0.023 0.136 0.140 -0.028

Correlation

48
 Sig. (2- 0.645 0.761 0.564 0.090 0.901 0.459 0.444 0.879
tailed)
LOA
Sum of -1.500 1.000 2.000 5.500 0.500 2.500 2.500 -0.500
Squares
and Cross-
products

Covariance -0.048 0.032 0.065 0.177 0.016 0.081 0.081 -0.016

N 32 32 32 32 32 32 32 32

Correlations

LC4.2.1 LC4.2.2 LC4.2.3 LC4.3.1 LC4.3.2

Pearson -0.110 0.000 -0.027 0.024 0.000

Correlation

Sig. (2-tailed) 0.548 1.000 0.883 0.895 1.000

Sum of -2.000 0.000 -0.500 0.500 0.000

LOA
Squares and
Cross-
products

Covariance -0.065 0.000 -0.016 0.016 0.000

N 32 32 32 32 32

Table 3 shows the correlations between the acceptance of

students and the competencies learned by the students. The correlation is

significant at the 0.05 level (2-tailed). The hypothesis of the study where

acceptance is not directly related to the Competencies learned by the

students was different in the results of the study where the statistically

significant correlation coefficients marked with an asterisk (*) have a

significant correlation at the 0.05 level (2-tailed). In this case, LOA's

correlation with LC1.1, LC2.3, LC3.5.3, and LC3.8.5 is statistically significant.

49
Which means there is a significant correlation between them. Variables

with non-significant correlations (p > 0.05) may still exhibit some degree of

relationship, but the strength and significance of the relationship are

weaker. The magnitude of correlation is the correlation coefficients range

from 0 to 0.428, indicating varying strengths of positive relationships

between LOA and the other variables. Correlation values closer to 0

suggest weaker relationships, while values closer to 1 indicate stronger

relationships.

50
 Table 3. Suggested Intervention to Improve the Selection and

Implementation of Electives in General Academic Strand

Suggested intervention Frequency Rank

The teacher should focus on teaching and guiding the

11 1
students when handling the Wellness Massage subject.

Increase monitoring of the teaching-learning process in

9 2
Wellness Massage to ensure the learning happens.

Replace the Wellness Massage NCII with another elective

6 3
that does not require a lot of supplies and equipment

Provide the necessary supplies and equipment for Wellness

4 4
Massage.

Still offer Wellness Massage NCII but do not allow over

2 5
enrollment if the capacity is not enough

As shown in Table 3, the first in rank for the suggested intervention is

that the teacher should focus on teaching and guiding students when

handling the Wellness Massage subject. Guiding students is one of the

most important facets of a teacher’s job. A good teacher should be

focused on making sure their students truly understand the lesson, for

them to be able to learn more effectively.

Aside from the above, it is suggested to increase monitoring of the

teaching-learning process in Wellness Massage to ensure the learning

happens is the second in rank. The main purpose of monitoring is to check

whether the students have learned the lesson or not.

Ranking third is Replacing Wellness Massage NCII with other

electives that demand fewer supplies and equipment. Learning becomes

51
easier when activities can be conducted without extensive resources.

Providing the necessary supplies and equipment for Wellness

Massage is in the fourth rank. Without the proper tools, equipment, and

supplies, it is difficult for the student to learn the concept of Wellness

Massage. They will just rely on the theory and will never learn without

practical application.

The fifth-ranked option is to continue offering the Wellness Massage

NCII but to avoid over-enrollment if capacity is insufficient. Over-

enrollment and limited capacity make it difficult for teachers to

accommodate all students, hindering the learning process.

52
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