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Listening/Speaking, 4th
Edition

Tapescript
Tanka−Most−Baker: Back Matter Tapescript © The McGraw−Hill
Interactions 1: Companies, 2005
Listening/Speaking, 4th
Edition

Chapter 1 School Life Around the World

PART 1 Listening to Conversations

Listen
3 Listening for Main Ideas. page 3. Jack, Peter, and Ming are students at Faber College.
They meet in the lobby of their apartment building.
1. Close your book as you listen to the conversation. Listen for the answers to these
questions.
Jack: Hi. How’re you doing?
Peter: Hi. You’re . . . Jack, right?
Jack: Yeah. And, sorry, you’re . . .?
Peter: Peter. Peter Riley.
Jack: Oh, yeah, we met on campus last week. Peter, this is my friend, Ming
Lee. She’s just moved into the building.
Peter: Hi, Ming Lee.
Ming: Nice to meet you. You can just call me Ming. Lee’s my last name.
Peter: Oh. “Ming.” That sounds . . .?
Ming: Chinese. My parents came over from Hong Kong before I was born.
Peter: Really? I was thinking of taking Chinese this term. Maybe you could
help me.
Ming: Well, my Chinese really isn’t very good . . .
Jack: Listen, Peter. We’re really hungry. Do you want to get something to eat
with us?
Peter: Sorry, I can’t. I have to go meet my new roommate.
Jack: Oh, okay. Well, stop by sometime. I’m up in 212.
Peter: Hey, I’m on the same floor. I’m in 220.
Jack: No kidding . . .
Peter: Well, nice meeting you, Ming. I’m sure I’ll see you guys soon.
Ming and Jack: See you later.

Stress
4 Listening for Stressed Words. page 4. Listen to the conversation again.
1. Some of the stressed words are missing. During each pause, repeat the phrase or
sentence. Then fill in the blanks with words from the list.
See Activity 3.

Reductions
5 Comparing Long and Reduced Forms. page 6. Listen to the following sentences from the
conversation. They contain reduced forms. Repeat them after the speaker.
See student text.

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6 Listening for Reductions. page 6. Listen to the following sentences. You’ll hear the reduced
forms of some words.
1. Repeat each sentence during the pause. Then write the long forms in the blanks.
1. How’re ya feeling?
2. See ya in an hour.
3. Jack, d’ya wanna eat at the cafeteria?
4. When d’ya hafta meet your roommate?

Pronunciation: the -s Ending


8 Distinguishing between –s Endings. page 7. Listen and write the words. Then check the
sound you hear. The first one is done as an example.
1. plays 3. hopes 5. drives 7. washes 9. mothers
2. misses 4. stops 6. phones 8. summarizes 10. puts

PART 2 Recalling Main Ideas

Listen
3 Listening for Main Ideas. page 10. Listen to the speech. To help you remember, take notes
below.
Hello everybody. Welcome to the American Language Center. I’m Gina Richards,
your academic advisor. You can all just call me Gina. I know today is your first day
at our school, so you’re probably a little nervous and maybe a little shy, too. So, I
want to tell you right at the beginning: if you don’t understand something, please ask
questions. Okay? And listen very carefully because we’re going to give you a lot of
important information—information that will make your experience here enjoyable
and useful. Okay, here we go.
Let me tell you about the plan for today. There are three things on your
schedule. First, you will take a placement test. This test will measure your English
level. You’ll take a reading, grammar, and composition test. Oh, and also listening. A
listening test. The whole test takes three hours.
Next, you will meet in small groups, with a teacher, for an orientation. This
orientation meeting will be about important things you need to know, like where to
buy your books, what type of classes you’ll have, how to find a roommate, things
like that. This is where you can ask a lot of questions.
Then, finally, this afternoon, you will take a campus tour. We’ll show you the
main buildings where your classrooms are; you’ll see some of the sports facilities,
you know, the tennis courts, the swimming pool, places like that; and you’ll also visit
the library and the computer lab. I think you’ll be surprised how large and how
beautiful our campus is. All right. Are there any questions before we begin?

5 Listening for Specific Information. page 11. Listen again. Add details to the main ideas
in the spaces below. Listen for the answers to these questions.

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PART 3 Focused Listening and Speaking

Getting Meaning from Context


1 Using Context Clues. page 12. Listen to a conversation between Ming, Peter, and Peter’s
new roommate, Kenji.
1. Listen to their conversation. It is in five parts. Listen to the beginning of each part.
2. Listen to the question. Stop the tape and circle the letter of the best answer.
3. In the Clues column, write the clues that helped you choose your answer.
4. Start the tape again. Listen to the last part of the conversation to hear the correct
answer.
Part 1
Peter: Let’s get a medium with extra cheese and pepperoni on it.
Ming: Can we get mushrooms and tomatoes, too?
Kenji: I don’t care. Just get a large one ’cause I’m really hungry.

Question 1: Where are the students?


Peter: This restaurant has got the best pizza on campus!

Part 2
Kenji: Yeah, they told me about this place at the orientation. So, Ming, how are
your classes going?
Ming: Pretty good. Uh, my chemistry class is a little boring. Professor Murphy
knows the subject, but he’s not a good teacher. Last week he was sick, and
his T.A. was teaching the class. She was much better. This T.A. spends a lot
of time answering our questions and correcting our homework.

Question 2: What do you think T.A. means?


Kenji: Teaching assistants aren’t common in Japanese universities. The professors
teach all the classes.

Part 3
Peter: Really?
Kenji: Uh huh. I was very surprised when I first came here. You know what else is
unusual for me? All the facilities. I mean, the swimming pool, five tennis
courts, the museum, even a post office! Faber College doesn’t look like the
college campus where I come from.

Question 3: What does Kenji think about the Faber College campus?
Ming: It sounds completely different.

Part 4
Kenji: Yeah, it is. Speaking of tennis courts, I want to play tomorrow. Can I just
go there or do I need to . . .
Peter: You need to make a reservation. Just call the tennis center and give them
your ID number. You know, your student ID. They’ll give you a reservation
number. Call between 8 A.M. and 5 P.M.

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Question 4: How can students make reservations for a tennis court?


Ming: Here’s the phone number for reservations.

Part 5
Peter: Hey, Jack and I already have a court for tomorrow afternoon. Do you guys
want to play doubles with us?
Kenji: Sounds good to me. Can you come, Ming?
Ming: Yeah. I have a class til 2:00. Let’s meet there at 2:30.

Question 5: What are they going to do tomorrow?


Kenji: You mean, meet at the tennis court, right?
Peter: Uh huh. See you there.

PART 4 Listening and Speaking in the Real World

Telephone Messages
1 Listening to Phone Messages. page 14. Peter and Kenji have an answering machine. When
they are not home, the machine records telephone messages for them. Listen to the people
who call. Are they friends? Parents? What are they calling about? For each message, complete
the form with the important information.

Outgoing message
Recording: Hi. You have reached 555-0121. Sorry, but we’re not in right now. If you
want to leave a message for Peter, press one. If you want to leave a message for
Kenji, press two. Thanks for calling. And have a nice day.

Example
Woman 1: Kenji, this is Linda from Dr. Brown’s office. I’m calling to change your
appointment. Unfortunately, Dr. Brown can’t see you at two o’clock on
Tuesday. But I can give you an appointment for Wednesday at two. I
hope that’s convenient for you. Please let us know at 555-0162.
Message 1
Woman 2: Kenji, this is Nancy from your math class. Remember me? I’m calling
about this week’s homework. I’m still sick and will probably stay home
until Monday. So can you call me at 555-0149 any time before eleven?
Thanks.
Message 2
Man 1: Hi, Peter, it’s Bud. Listen, wanna go to a Mozart concert Saturday? My
cousin has a couple of free tickets. Give me a call today if you can. I’m
at Sheri’s house, and her number is, uh, 555-0126. The concert starts at
eight-thirty, by the way. Talk to you later.
Message 3
Woman 3: This is Mrs. Henry from the international student office, returning Kenji
Suzuki’s call. I’m sorry, but we still don’t have your papers ready. Please
call me at extension 4745 if you have any questions.

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Message 4
Man 2: Uh, yes, uh, this is the research library calling. Peter Riley, we have a
biology book with your name and this phone number in it. If it’s yours,
you can pick it up at the front desk; just show your student
identification. Ask for Edna or Dick.
Message 5
Man 3: Hello, Peter. My name is Kevin Potter. My adviser said you work with
students in math, and gave me your number. I need help for my midterm
exam. Can you let me know if you’re available and, uh, how much you
charge for tutoring? My number is 555-0118. Thanks. Bye.
Message 6
Man 4: Peter, this is Honda World Service calling. Your car’s fixed. Please pick
it up by five o’clock today. As we discussed, the charges came to $175.

Pronunciation: Telephone numbers


When saying telephone numbers, English speakers will understand you better if you
■ pause after the area code
■ pause after the first three numbers, then the next two pairs of numbers
■ raise your voice before every pause
■ lower your voice at the end

Example:
area code (310) 655-7962
three-one-zero six-five-five seven-nine six-two
^ ^ ^

Making Telephone Reservations


3 Listening to Telephone Reservations. page 17. Ming calls the college about a parking
permit and talks to an administrative assistant. Listen to her conversation and complete the
application below.
Ming: Hi, I’m calling to get a parking permit. Is parking lot nine available?
Admin: Yes, it is. What’s your name, please?
Ming: Ming Lee. My first name is M-I-N-G.
Admin: M-I-N-D?
Ming: No. M as in mother, I as in ICE, N as in Nancy, and G as in girl. My last
name is spelled L-E-E. That’s L as in little, E-E.
Admin: Address?
Ming: 3251 Washington Street.
Admin: Do you have a phone there?
Ming: Yeah, uh 555-0103.
Admin: Okay. What’s the year and make of your car?
Ming: ’99 Toyota Corolla.

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Admin: License plate?


Ming: AWJ 130.
Admin: One thirty or one thirteen?
Ming: One, three, oh.
Admin: Okay. That’ll be $110 for the semester or $220 for the year.
Ming: I just need it for the fall semester.
Admin: All right. When we receive your check or money order for $110, we’ll send
you a permit for parking lot number nine.
Ming: Great. Thank you very much.
Admin: You’re welcome.
Ming: Bye.

Chapter 2 Experiencing Nature

PART 1 Listening to Conversations

Listen
3 Listening for Main Ideas. page 22. Jack, Peter, and Ming are talking about weather and
vacations.
1. Close your book as you listen to the conversation. Listen for the answers to these
questions.
Peter: Hey, look outside. It’s raining cats and dogs—again! I hate this weather.
When does winter break start?
Jack: Winter break? It’s only October.
Peter: I know, but I’m sick of studying. I want to go someplace warm and lie on
the beach for a week. Someplace where it’s sunny and dry. Florida or
Hawaii, maybe?
Jack: Yeah. We can go swimming and snorkeling and get a great tan. Now that’s
my idea of a perfect vacation.
Ming: Not mine. I can’t swim very well, and I don’t like lying in the sun. I prefer
the mountains, especially in winter. I’m crazy about skiing and
snowboarding. In fact I’m planning to go to Bear Mountain with some
friends in December. Do you want to come?
Jack: No thanks. I went there last year. I was freezing the whole time. Anyway, I
don’t know how to ski very well. I fell about a hundred times.
Ming: How about you, Peter?
Peter: Sorry, I agree with Jack. I don’t want to go anyplace where it’s below 70
degrees.
Jack: By the way, what’s the weather forecast for tomorrow?
Ming: The same as today. Cloudy, cold, and a 90% chance of rain.
Jack: Oh, no! How am I going to go to the library?
Ming: Take an umbrella!

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Stress
4 Listening for Stressed Words. page 22. Listen to the conversation again.
1. Some of the stressed words are missing. During each pause, repeat the phrase or
sentence. Then fill in the blanks with words from the list.

Reductions
5 Comparing Long and Reduced Forms. page 23. Listen to the following sentences. They
contain reduced forms. Repeat them after the speaker.
See student text.

6 Listening for Reductions. page 24. Listen to the following conversation. You’ll hear the
reduced forms of some words.
1. Repeat each sentence during the pause. Then write the long forms in the blanks.
Jack: Hi, Ming. Hi, Peter.
Ming and Peter: Hey, Jack.
Ming: What’s happening?
Jack: I’m going to the campus recreation center. D’ya wanna come?
Ming: What are you gonna do there?
Jack: Well, it’s a nice day. We kin swim ’n’ lie in the sun.
Ming: Thanks, but I dowanna go. I’m too tired.
Jack: How bouchu, Peter?
Peter: I can’t. I’ve gotta stay at home ’n’ study. Maybe tomorrow.

Pronunciation: Can versus Can’t


8 Distinguishing between Can and Can’t. page 25. Listen and repeat each statement. Circle
Yes if the statement is affirmative and No if the statement is negative.
1. She can’t swim very well. 6. He can speak Japanese.
2. Mike can drive. 7. I can’t understand him.
3. The boys can cook. 8. Pete can come with us.
4. I can’t find his phone number. 9. She can’t take photographs in the rain.
5. Kenji can’t speak Spanish. 10. Herb can play tennis very well.

PART 2 Recalling Main Ideas

Listen
3 Listening for Main Ideas. page 28. A man and a woman are checking into a motel. They
tell the manager a very unusual story. As you listen, answer these questions.
1. What starts all of the trouble?
2. What happens to the couple’s clothes?
Manager: You’re all wet and muddy. What happened to you?
Woman: You’re not going to believe this! It’s the most incredible thing! It all
started when we decided to go hiking this morning.

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Man: Yeah, the weather was sunny and clear when we got up. So we put on
shorts and T-shirts and hit the trail. Half an hour later it started raining
cats and dogs!
Woman: So we hiked back to our tent as fast as we could. We couldn’t wait to
change into dry clothes.
Man: Right. But when we went into our tent, we couldn’t find our clothes! So
we went back outside to look around. And then we saw the craziest
thing. Two great big brown bears came out of the woods, and guess
what? They were wearing our clothes!
Manager: Aw, come on. That’s impossible! What do you mean, the bears were
wearing your clothes?
Man: Well, one bear had my T-shirt around his neck. And the other one had
Mary’s pants over his head. We still don’t know where the rest of our
clothes are!
Woman: I know it sounds funny, but we were so scared! Those bears were big!
And now we have a big problem.
Manager: What’s that?
Woman
Man: We don’t have any dry clothes to wear!

4 Taking Notes on Specific Information. page 28. Listen to their story again.
1. During the pauses, fill in the missing key information in the spaces provided.
Remember:
Don’t try to write everything. Write the important information only.
Don’t write complete sentences; write key words only.

2. Listen to the story again. This time there are no pauses.

PART 3 Focused Listening and Speaking

Getting Meaning from Context


2 Using Context Clues. page 32. You are going to hear five conversations about seasons in
North America.
1. As you listen, write winter, spring, summer, or fall in the Seasons column.
2. Stop the tape after each conversation. In the Clues column, write the words that
helped you choose the season.
3. Compare your answers and clues with a partner.
Conversation 1
A: Nice weather we’re having.
B: Yes. Isn’t it a nice surprise? At this time it’s usually much cooler and raining
already.
A: Well, this weather will probably end soon; all the leaves on the trees are
brown, and it’s been pretty cold at night.

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Conversation 2
A: Take your coat; it’s freezing outside.
B: Nah, I’m only going to the corner store. I’ll be back in five minutes.
A: I’m telling you, it’s in the low thirties out there. Do you want to get sick?

Conversation 3
A: How do you like all this rain?
B: Well, it’s good for the trees and flowers.
A: Yes, it’s nice to see the leaves coming back on the trees again.
B: Yeah, and I’m glad the snow is all gone.

Conversation 4
A: Is it hot enough for you?
B: Whew . . . it sure is. I don’t mind the heat so much. It’s the humidity that
bothers me. Look, I’m all wet.
A: Me too. Let’s go get a cold drink somewhere.
B: Yeah, someplace with air conditioning.

Conversation 5
A: Ah, this is the life. No traffic, no worries. Just lie here and enjoy doing
nothing.
B: Honey, your back is turning red. If you’re not careful, you’re going to get
sunburned.
A: Could you put some cream on my back?

PART 4 Listening and Speaking in the Real World

Weather
1 Listening for Temperatures. page 33. Listen to these conversations about the weather.
Circle the temperatures you hear.

Conversation 1
A: What’s the weather like today?
B: Hot and humid and about ninety-five degrees.

Conversation 2
A: I’m gonna take a swim. Wanna come?
B: Is the pool heated?
A: Sure. It’s probably over eighty degrees.

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Conversation 3
A: How was your skiing holiday?
B: Great! The weather was in the thirties and we had perfect snow conditions.

Conversation 4
A: Let’s go for a walk.
B: What’s it like out?
A: About forty degrees, but the wind has stopped.
B: Thanks, but I think I’ll stay inside where it’s warm.

Conversation 5
A: It’s a hundred and three in here! Why don’t you turn on the air conditioning?
B: It’s broken.

Conversation 6
A: How was the weather in Europe this summer?
B: Just lovely. Sunny but never over thirty degrees.
A: Thirty? Oh, you mean Celsius.

Conversation 7
A: What’s wrong?
B: It’s thirteen below outside and I can’t find my gloves.
A: Here. Use mine. I have an extra pair.

Conversation 8
A: Did you check the weather forecast?
B: Yeah. It’s supposed to be in the high seventies this weekend.
A: The seventies? I guess we can forget about skiing.

4 Listening to a Weather Forecast. page 34. Ming is listening to the weather forecast on the
radio.
1. Listen to the report and use the chart to take notes about the weekend weather.
This is the National Weather Service report at five in the afternoon, Friday. The
forecast for the Bear Mountain area is partly cloudy with some showers through the
night, clearing by early morning. The high today was sixty-one degrees; overnight
lows will be in the mid-fifties. Tomorrow’s highs will be in the sixties with fair skies
continuing throughout the day. Temperatures will drop Saturday night to a chilly low
of forty-five degrees. Sunday will continue fair, warming up to a high temperature of
seventy degrees. Sunday night lows will get down below fifty again. There will be a
fifty percent chance of rain on Monday.

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Chapter 3 Living to Eat or Eating to Live?

PART 1 Listening to Conversations

Listen
3 Listening for Main Ideas. page 40. Mr. and Mrs. Nutley are doing their weekly grocery
shopping.
1. Close your book as you listen to their conversation. You may not understand every
word. Listen for the answers to these questions.
Mr. N: Well, dear, I got a few things that aren’t on the grocery list.
Mrs. N: I can see that! You’re not shopping for an army, you know.
Mr. N: You know I always do this when I’m hungry.
Mrs. N: Well, let’s see what you have here.
Mr. N: Some nice, fresh strawberries for only $1.19 a pound.
Mrs. N: Well, that’s fine. They always have nice produce here. But why do you have
all these cookies?
Mr. N: I don’t know; don’t you like them?
Mrs. N: Oh, I suppose. I hope you have a box of soap here.
Mr. N: Oops, I forgot. Where’s the soap in this market?
Mrs. N: Aisle 3.
Mr. N: I’ll go get it.
Mrs. N: Wait—This steak you got looks really expensive!
Mr. N: Well, it isn’t. It’s on sale for just $3.99 a pound.
Mrs. N: And what’s this? More ice cream? We already have a gallon at home. Go
put it back. Meanwhile, I’ll get in line.
Cashier: I’m sorry, ma’am; this is the express line. You have too many groceries, and
we don’t take checks here.

Stress
4 Listening for Stressed Words. page 40. Listen to the conversation again.
1. Some of the stressed words are missing. During each pause, repeat the phrase or
sentence. Then fill in the blanks with words from the list.

Reductions
5 Comparing Long and Reduced Forms. page 41. Listen to the following sentences from
the conversation. They contain reduced forms. Repeat them after the speaker.
See student text.

6 Listening for Reductions. page 42. Listen to the following sentences. You’ll hear the re-
duced forms of some words.
1. Repeat each sentence during the pause. Then write the long forms in the blanks.
Customer: Waiter?
Waiter: Yes sir. Do you know whatcha want?
Customer: D’ya have the spaghetti with mushroom sauce tonight?

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Waiter: Yes, we do.


Customer: Well, are the mushrooms fresh or canned?
Waiter: We get lotsa fresh mushrooms from the produce market every day.
Customer: Great, I’ll have that.
Waiter: What kind of wine d’ya want with that?
Customer: I dunno. Why doncha recommend something?
Waiter: Our California wines are excellent.

Pronunciation: Teens or Tens?


8 Distinguishing between Teens and Tens. page 43. Listen to the sentences and circle the
number you hear.
1. We waited in line for 30 minutes. 5. The groceries cost seventy dollars.
2. My sister is 14 years old. 6. There are 18 students in the class.
3. We’ve lived in this city for 15 years. 7. I live 90 miles from my parents.
4. Sixty people came to the party.

9 Listening for Teens and Tens. page 43. Listen to these sentences. Write the number you
hear on the blank line in each picture.
1. This turkey weighs 14 pounds.
2. The market is open until 10:30.
3. We spent $40 on groceries yesterday.
4. This milk is good until November 13th.
5. Those peaches cost $1.90 a pound.
6. Everything in this store is about 15 percent cheaper today.
7. My daughter is getting married. I need 30 bottles of champagne.
8. Please hurry up. The store will close in 15 minutes.
9. By using this coupon, you can save 70 cents on this ice cream.
10. Canned vegetables are on aisle 19.

PART 2 Recalling Main Ideas

Listen
3 Listening for the Main Idea. page 46. Listen to the following advice about losing weight.
As you listen, answer this question.
What is the best way to lose weight?

Do you think you’re overweight? Are you thinking of going on a diet? Here are some
things you should and shouldn’t do if you want to lose weight. First, the best way to
lose weight safely is to lose it slowly. This means about two pounds, or one
kilogram, a week, no more. If you lose weight too quickly, you’ll probably gain it
back anyway. So how do you lose weight slowly?
First, eat right. Stay away from fast food and prepackaged foods—you know,
canned and frozen foods. They may save you time, but they’re bad for your health
because they’re high in fat and salt.

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In addition to changing your eating habits, you should also exercise regularly. To
lose one pound, you must burn about 3,500 calories. You can do this by exercising
just one hour, three times a week.
Finally, to lose weight safely, don’t take diet pills and don’t go on crash diets.
Diet pills can be very dangerous. They can hurt your muscles, bones, and heart. They
can even cause death. Crash diets promise quick results in a very short time.
For example, they say you can lose five pounds in two days if you just eat
grapefruit. But crash diets are bad because the weight you lose always comes back.
Don’t try them. Remember, the best way to lose weight is to eat right, exercise, and
be patient.

4 Taking Notes on Specific Information. page 46. Listen again. This time, take notes on the
“dos” and “don’ts.”

PART 3 Focused Listening and Speaking

Getting Meaning from Context


2 Using Context Clues. page 49. You will hear four conversations about eating places.
1. Listen to each conversation. Then listen to the question.
2. Stop the tape after the question and circle the letter of the best answer.
3. In the Clues column, write the words that helped you choose your answer.
4. Start the tape again. Listen to the next part of the conversation to hear the correct
answer.
Conversation 1
Waiter: Good evening. My name is Pierre. Would you like a cocktail?
Bob: No, thanks. But we would like to see the wine list.
Waiter: Certainly. And here are your menus. Our specialties tonight are lemon
chicken and fresh broiled swordfish.

Question 1: The speakers are in a . . .


Susan: This is such a beautiful restaurant, Bob. Thanks for bringing me here.

Conversation 2
Felipe: Why don’t we sit at the counter? There aren’t any free tables.
Salim: Fine.
Waitress: Coffee?
Felipe: Yes.
Salim: Yes, please.
Waitress: I’ll be right back to get your order.

Question 2: The speakers are in a . . .


Felipe: This is my favorite diner. The prices are low and the service is great.

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Conversation 3
A: These salads look great. Do you want one?
B: No, I want a hot dish from over there.
Server: Yes, what would you like?
A: Is that mushroom soup?
Server: No, it’s bean soup.
A: How much is it?
Server: It’s a dollar a bowl. You pay down there at the cashier.

Question 3: The speakers are in a . . .


B: I hear this cafeteria is open all night.

Conversation 4
Waiter: May I take your order?
John: I’ll have two burritos, no onions, and two small Cokes.
Waiter: For here or to go?
John: For here. Oh, and an order of nachos.
Waiter: That’ll be $4.

Question 4: The speakers are in a . . .


John: I know fast food is fattening, but I really love it.

3 Ordering in a Restaurant. page 50. A customer is ordering a meal at a nice restaurant.


1. Listen to the conversation.
See student text.

PART 4 Listening and Speaking in the Real World

Recipes
2 Taking Notes on a Recipe. page 52. Tom is teaching Kenji how to cook “American style.”
Listen to the recipe for French toast and take notes in the spaces.
Tom: To make French toast for four people, here’s what you’ll need: two eggs, one cup
of milk, one-half teaspoon of salt, and about a tablespoon of butter. Have you got
all that?
First, beat the eggs, milk, and salt with a fork for a minute until they’re well
mixed.
Then melt the butter in a frying pan.
While the butter is melting, dip eight slices of bread into the egg mixture.
Then, when the butter is hot, fry the bread slices until they’re golden brown.
Serve them on a warm plate with butter and syrup or jam.

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5 Regional Foods. page 53. Mr. and Mrs. Nutley plan to drive around the United States
Canada. Their niece, Paula, is a chef. She tells them about foods popular in different regions.
1. Look at the map of the United States and Canada. As you hear the name of each
food, write it on the map in the place where it is popular.
Paula: Vancouver, in Western Canada, has delicious Chinese food because there
are many Chinese immigrants in that part of Canada. San Francisco also
has excellent Chinese and Japanese restaurants. And north of San
Francisco there are two little towns called Napa and Sonoma. That’s
where they make wonderful California wine. Now, if you drive to Texas,
be sure to eat some Mexican food. It’s very spicy, but so delicious and
very healthy, too. In the Midwest, the middle of the United States, you
can find terrific cheese in Wisconsin. And don’t forget to have steak in
Chicago. The beef is very good there. If you drive to the Northeast, try
some Maine seafood. It’s superb. And in Montreal, Canada, the French
food is fabulous. Oh, and if you decide to go down south to Georgia,
fried chicken is very popular. And in Florida, of course, you’ll find the
best oranges.
Mr. Nutley: That’s enough for now, Paula. I’m feeling full already.

Chapter 4 In the Community

PART 1 Listening to Conversations

Listen
3 Listening for Main Ideas. page 60. Peter and Kenji both plan to go downtown.
1. Close your book as you listen to the conversation. Listen for the answers to these
questions.
Kenji: Peter, are you going downtown today?
Peter: Uh-huh. Why?
Kenji: Can you give me a ride? I have to run some errands.
Peter: Where do you need to go?
Kenji: Uh, a lot of places. First, I’ve got to go to the bank. Could you drop me
off at the corner of King Boulevard and Second Avenue?
Peter: King and Second? Oh, sure. I know where that is. But why are you
going to the bank? Why don’t you use the ATM on campus?
Kenji: ’Cause I need to cash a check my dad sent me. And the cleaner’s is next
door to the bank. I have to pick up some clothes there anyway.
Peter: There’s a laundry room right here on the first floor. You can do your
laundry there much cheaper.
Kenji: I’m not picking up laundry. It’s dry cleaning. By the way, is there a
photo shop near there? I need to drop off some film to develop.
Peter: A photo shop? Oh, yeah. There’s probably one in the drugstore, across
the street from the bank.
Kenji: Oh, that’s convenient. So what are you going to do downtown?

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Peter: I’m going to the courthouse. I’ve got to pay a traffic ticket.
Kenji: No kidding! I’m going there, too. I also got a ticket.
Peter: But, Kenji, you don’t drive!
Kenji: I know. I got a ticket for jaywalking!
Peter: Really?!
Kenji: Yeah. Man, sometimes I miss living in Japan. I could cross the street and
not worry about stupid rules like “jaywalking”!

Stress
4 Listening for Stressed Words. page 60. Listen to the conversation again.
1. Some of the stressed words are missing. During each pause, repeat the phrase or
sentence. Then fill in the blanks with words from the list.

Reductions
5 Comparing Long and Reduced Forms. page 62. Listen to the following sentences from
the conversation. They contain reduced forms. Repeat them after the speaker.
See student text.

6 Listening for Reductions. page 62. Listen to the following conversation. You’ll hear the
reduced forms of some words.
1. Repeat each sentence during the pause. Then write the long forms in the blanks.
Male: D’ya know where Central Library is?
Female: Sure. You hafta take Bus #9.
Male: Couldja walk with me to the bus stop?
Female: I’m sorry. I don’t have time ’cause I’ve gotta do a lotta things.
Male: Oh. Then kinya just gimme directions to the bus stop?
Female: Arya kidding? It’s right there across the street.

PART 2 Recalling Main Ideas

Listen
3 Listening for Main Ideas. page 67. Peter and Kenji just came back from downtown. They
are talking to Ming about their trip.
1. As you listen, decide what the main idea of the conversation is. Then choose the best
title for this conversation.
Peter: Phew . . . I’m glad I don’t live in the city. The traffic is terrible. I have a
headache from the noise and all the smog.
Ming: You think cities here are bad? Ask Kenji about Tokyo.
Kenji: Yeah, Tokyo is noisier and much more crowded than the cities here.
Ming: Yeah, and I hear the smog’s worse, too.
Kenji: That’s right.
Peter: So, I guess you don’t miss that, huh?
Kenji: Well, I don’t miss those things. But a big city like Tokyo can be very
exciting.

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Peter: Yes, I’m sure that’s true. But I prefer the peace and quiet of a small town
like ours.
Kenji: Well, I like it here, too. The people are friendlier and things are cheaper.
Ming: Well, you know, I come from a small town, and it can be so conservative
and boring. When I graduate, I want to live in a big city like New York or
Chicago. You can make more money there, too.
Peter: Yeah, but it’s more dangerous there.
Ming: Yeah, that’s a disadvantage. But there are also lots of advantages.
Peter: Yeah? Like what? The long lines at the bank or in the stores?
Ming: Waiting in line doesn’t bother me. I really love shopping in the city. You can
find anything.
Kenji: Great! Then next time we need something downtown, we’ll send you.

4 Taking Notes on Specific Information. page 67. Listen again. As you listen, write the key
words about big cities and small towns.

PART 3 Focused Listening and Speaking

Getting Meaning from Context


1 Using Context Clues. page 68. You are going to hear five conversations from different
parts of the city.
1. Listen to each conversation. Then listen to the question.
2. Stop the tape after each question and circle the letter of the best answer.
3. In the Clues column, write the words that helped you choose your answer.
4. Start the tape again. Listen to the next part of the conversation to hear the correct
answer.

Conversation 1
A: Next, please.
B: I’d like to cash this.
A: Sure. Don’t forget to sign the back. Do you have an account here?
B: Not at this branch.
A: Then I’ll have to see your driver’s license.

Question 1: Where are the speakers?


B: By the way, how late is this bank open?

Conversation 2
A: Excuse me. Do you stop at Third and Highland?
B: Yes, ma’am . . . Passengers, please move to the rear.
A: Could you tell me when to get off?
B: Sure.

Question 2: Where is the woman?


A: Is the bus always this crowded?

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Conversation 3
A: Can I help you?
B: Yes, I’ve got four shirts here and two pairs of pants and a jacket. I’m leaving
town in a few days, so can I pick them up tomorrow?
A: We can have the pants ready, but the shirts won’t be back until Wednesday
morning.
B: Well, okay. Oh, and don’t forget to take out this coffee stain.

Question 3: Where are the speakers?


A: No problem. We’re the best dry cleaners in town.

Conversation 4
A: Fill out this application and wait in that line for your eye test.
B: About how long will this take?
A: Well, you’ll have to take a fifteen-minute road test, and the written test also
takes fifteen minutes. But you may have to wait in line a long time for your
picture.

Question 4: What is the young man doing?


B: Will you send me my driver’s license, or do I have to pick it up in person?

Conversation 5
A: Will this get to New York in two days?
B: Only if you send it express mail.
A: Okay. I’d like to do that.
B: All right. Anything else?
A: Yes. Give me a book of first class stamps and three aerograms, please.
B: Fine, that’s, uh, sixteen dollars and sixty cents, please.

Question 5: Where are the speakers?


A: Is this post office open on Saturdays?

PART 4 Listening and Speaking in the Real World

Directions
2 Following Directions. page 71. Peter is getting directions to various places in the city.
Right now, he is at Joe’s Diner on Columbus Street.
1. Find Joe’s Diner.
2. Listen to the directions and follow them on the map.
3. As you listen, write the name of each place on the map.
Peter: Excuse me. Where is a bank near here?
Man: There’s one four or five blocks from here. Walk north on Newbury
Boulevard to First Street; turn right on First. At the second block, turn left
and look for the bank on the right side of Walnut Street just before Cherry
Lane.

You are at location C. Continue to the next place from here.

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Peter: Excuse me, ma’am. I’m trying to find a big department store nearby.
Woman: There’s one on the corner of Newbury and Cherry. Just walk down Cherry
two blocks and turn left. Then you’ll see it on the left.

You are at location A. Continue to the next place from here.


Peter: Could you tell me where King’s Books is? I hear it’s a great bookstore.
Man: Oh, yes. They’ve got everything. Do you know how to get to Washington
Boulevard?
Peter: I think so. I go out on First Street and turn right.
Man: Nope. Turn left. Washington’s the first street. Turn right on Washington and
follow it a couple of blocks to Columbus Street. Turn left and cross Walnut
Street. On the left side you’ll see a barbershop and then a market. Walk
between them, and you’ll find the bookstore in back.

You are at location F. Continue to the next place from here.


Peter: Can you recommend a Chinese restaurant near here?
Woman: Sure. Chow’s has good Chinese food.
Peter: How do I get there?
Woman: Go out to Walnut Street and go up to Second Street. Walk west, cross
Washington Boulevard, and the restaurant is across from Mort’s Gym.
Peter: So it’s on the south side of the street?
Woman: That’s right.

You are at location E. Continue to the next place from here.


Peter: Is there a concert in the park tonight?
Man: I think so.
Peter: How do I get there?
Man: Are you driving?
Peter: No, I’m walking.
Man: Turn right and walk all the way to McMillan Road. Then make a left and go
straight a block or two. The park is on the corner of Cherry Lane and
McMillan.

You have arrived at location H. Stop and relax.

4 Getting Directions on the Phone. page 72. If you need directions, your local bus company
can help you. Just tell them:
where you want to leave from
where you want to go
what time you need to get there.
1. Listen to the following telephone conversations with the Metro Bus Company. Take
notes on each conversation.
Conversation 1
A: Metro Bus Company.
B: Hello. I need to go to the airport from Main Street.
A: Main Street and what?
B: Main and Grant.
A: Okay. What time do you have to be at the airport?
B: At six o’clock.

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A: Take bus thirty-three at four-fifty at the corner of Main and Grant. Get off at
Airport Boulevard. That’s two blocks from the airport.
B: So it’s bus number thirty-three at four-fifty; and I get off at . . .
A: Airport Boulevard.
B: Thank you very much.

Conversation 2
A: Bus information. Tom speaking.
B: I want to go to Salem. Is there a bus at around nine in the morning?
A: Just a minute . . . There’s one at eight-fifty, leaving from the Hilton Hotel.
B: I see. What’s the fare?
A: It’s $7 one way.
B: How long does it take?
A: About forty minutes.
B: Thanks.

Conversation 3
A: Metro Bus Company. May I help you?
B: How can I get to 1800 Orange Street?
A: From where?
B: From Hollywood Boulevard. Hollywood and Temple.
A: Get on bus number one-oh-two at the corner of Hollywood and Temple. Get
off at Madison Avenue and Orange, then walk two blocks north on Orange.
B: How often does the bus run?
A: Ah, let’s see. Bus one-oh-two runs, uh, every six minutes.
B: Every six minutes? That’s great. Thanks.

Chapter 5 Home

PART 1 Listening to Conversations

Listen
3 Listening for Main Ideas. page 78. Ming is talking to her friend Jennifer about
apartments.
1. Close your book as you listen to the conversation. Listen for the answers to these
questions.
Jennifer: I’m so stressed out. My landlord just raised my rent. I think I’ll have
to move.
Ming: Really? My building has some vacancies. It’s a pretty nice place, and
it’s just ten minutes from campus.
Jennifer: Oh? How much is the rent for a studio?
Ming: There’re no studio apartments in our building. My neighbor just
moved out of a one-bedroom. He paid $850 a month, I think.
Jennifer: That’s not bad. Tell me more.
Ming: Well, one-bedrooms come with a bathroom, a kitchen, a fireplace in
the living room, pretty big closets, and uh . . . Are you looking for a
furnished or unfurnished place?

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Jennifer: Unfurnished. I have all my own stuff. What about parking and
laundry?
Ming: There’s no garage. You have to park on the street. But there is a
laundry room downstairs.
Jennifer: Hmm. I think I’m interested. Could you give me the address?
Ming: Sure. It’s 1213 Rose Avenue. The manager’s name is Jerry Kohl. Call
him up or stop by and talk to him.
Jennifer: Thanks, Ming. I’m going to do that tomorrow for sure.

Stress
4 Listening for Stressed Words. page 78. Listen to the conversation again.
1. Some of the stressed words are missing. During each pause, repeat the phrase or
sentence. Then fill in the blanks with words from the list.

Reductions
5 Comparing Long and Reduced Forms. page 79. Listen to the following sentences from
the conversation. They contain reduced forms. Repeat them after the speaker.
See student text.

6 Listening for Reductions. page 80. Listen to the following sentences. You’ll hear the re-
duced forms of some words.
1. Repeat each sentence during the pause. Then write the long forms in the blanks.
A: Mr. Kohl, I hafta talk to you. I have another problem.
B: Couldja call me later? I’m busy now.
A: No, I need the plumber again. Couldja call ’im right now?
B: I have a lotta things to do. I’ll call ’im tomorrow morning, okay?
A: No, I need ’im right now!
B: Areya having trouble with the toilet again?
A: Yes. Look, just gimme the plumber’s phone number. I’ll call ’im.
B: All right, all right. Just gimme a minute and I’ll do it.

Pronunciation: The -ed Ending


8 Distinguishing between -ed Endings. page 81. Listen and write the following words. Then
check the sound you hear at the end of the word.
1. turned 6. walked
2. rented 7. tested
3. mixed 8. followed
4. asked 9. moved
5. recommended 10. changed

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PART 2 Recalling Main Ideas

Listen
3 Listening for Main Ideas. page 84. Jennifer is looking at an apartment in Ming’s building.
Listen to her conversation with the manager.
1. To help you remember the main points, take notes on these questions while you
listen.
Manager: So, here’s the living room. Oh, and please don’t touch the walls; we just
painted them. I hope you like green.
Jennifer: Well, green is not my favorite color . . .
Manager: As you can see, there’s lots of light in here. And here’s the fireplace. It’s
great in the winter.
Jennifer: Whew, it’s warm in here, isn’t it? Is there any air conditioning?
Manager: No, there isn’t. Just keep this window open. Oh, it’s almost never this
noisy.
Jennifer: I’m sorry, what did you say?
Manager: Come this way. Here’s your kitchen, all electric, a dishwasher . . . This
big refrigerator is included; and there’s room for a breakfast table
here . . .
Jennifer: That’s nice. Could I see the bedroom?
Manager: Sure, it’s over here. We just put in new carpeting, so . . . uh . . . we raised
the rent $25.
Jennifer: Oh, really? Hmm . . . the bedroom looks a little small.
Manager: But look at all the closet space! And here is the bathroom, with a shower
and bathtub.
Jennifer: Oh, what about that leak?
Manager: Hmm. I can’t believe it. The plumber just fixed it last week.
Jennifer: Uh, if I decide to take this apartment, when can I move in?
Manager: It’s available on the first of the month. That’s actually the day after
tomorrow.
Jennifer: I see. And, uh, do I have to sign . . . I mean, is there a lease?
Manager: It’s up to you. You can sign a one-year lease or you can pay month-to-
month. So, uh, are you interested?
Jennifer: Possibly. I need to think about it a little more. And I have a few more
questions.
Manager: No problem. Let’s go to my office and talk.

4 Taking Notes on Specific Information. page 85. Listen again. Take notes about the good
things and the bad things in the apartment. Compare your list with a partner.

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PART 3 Focused Listening and Speaking

Getting Meaning from Context


1 Using Context Clues. page 86. Listen to the following conversations between roommates.
1. Listen to each conversation. Then listen to the question.
2. Stop the tape after each question and circle the letter of the best answer.
3. In the Clues column, write the words that helped you choose your answer.
4. Start the tape again. Listen to the next part of the conversation to hear the correct
answer.

Conversation 1
Sam: Alex, can I talk to you about something?
Alex: Sure, what’s up?
Sam: You know, last night I couldn’t study because of all the noise. And I couldn’t
sleep either. You guys kept me up til 3:00 A.M.

Question 1: What did Alex probably do last night?


Sam: Sorry man, next time I won’t have a party on a weeknight.

Conversation 2
Amy: I hate my roommate. Look at this! All the dishes still on the table from
last night! And her clothes! She never puts them in her closet. They’re
on the floor, on the chair, everywhere.
Susanna: Amy, why don’t you talk to her about it?
Amy: I already talked to her about ten times. She won’t change.

Question 2: Why does Amy hate her roommate?


Susanna: You know, you should find another roommate who is cleaner.

Conversation 3
Tara: Do you mind if I watch the news?
Kim: Yes, actually I do. My favorite quiz show is coming on right now.
Tara: Is that more important than the news?
Kim: Don’t start that again. We had the same argument last night. Just turn to
channel 4, okay?

Question 3: Which sentence is probably true?


Tara: I think our house needs another television set.

Conversation 4
Joe: Sasha, we need to pay our bills today. The telephone bill is $360 and the
gas is $40.
Sasha: Okay, so I’ll give you $200. We’re sharing everything half and half, right?
Joe: Yes, but it’s not fair. You made most of the phone calls. And I almost never
cook. So I don’t want to pay half of these bills.

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Sasha: But Joe, we agreed to pay everything 50-50!

Question 4: What does Joe think?


Joe: I think $200 is not enough. This month you need to pay more than half.

Conversation 5
Carol: Alice, we need to talk. You know, about your friends . . .
Alice: Yeah? Don’t you like them?
Carol: That’s not the problem. I want to know . . . how long are they going to stay
with us?
Alice: Uh, maybe another two weeks. You know, until they find an apartment.
Carol: Two weeks? They’ve already been here for a month! We only have one
bathroom!

Question 5: What is probably true about their apartment?


Alice: I know it’s uncomfortable here for four people, but they’ll leave soon, I
promise.

PART 4 Listening and Speaking in the Real World

Moving Day
1 Changing Your Address. page 88. Before moving to a new address, Americans fill out a
form at the post office. It tells where to send their mail after they move.
2. Before Jennifer moved, she called the post office to tell them about her new address.
A clerk helped her fill out a change-of-address form. Listen to their conversation.
Complete the form with the information you hear.
Clerk: What’s your name, miss?
Jennifer: Domanic.
Clerk: Domanic?
Jennifer: Yeah. That’s my last name.
Clerk: Okay. Can I have your first name and middle initial?
Jennifer: Jennifer. Middle initial “C.”
Clerk: What’s your address?
Jennifer: Uh, . . . the old one or the new one?
Clerk: Give me the new one first.
Jennifer: 8535 Holloway.
Clerk: Is that two words?
Jennifer: No. One word. H-O-L-L-O-W-A-Y. Holloway Drive.
Clerk: Holloway Drive. Right. And where is that?
Jennifer: That’s Los Angeles, 90069.
Clerk: . . . six, nine. And what was your old address?
Jennifer: 802 University Avenue, uh . . . Los Angeles, 90308.
Clerk: 90038?
Jennifer: No, 90308.
Clerk: Oh. Got it. And when do you want your mail at your new address?
Jennifer: Can you start, uh, Monday?
Clerk: Sure. Let’s see . . . uh, that’s April 1. But you know you’ll have to come
in to sign this form before then . . .
Jennifer: Yeah, no problem. I’ll be in before Monday to do that.

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2 Listening to Moving Instructions. page 89. Look at Jennifer’s empty new apartment. She
is going to tell the movers where to put each item.
Mover: Where do you want the couch, miss?
Jennifer: How about here, where I’m standing.
Mover: What about the TV?
Jennifer: Just put it beside the fireplace.
Mover: And the bookcase? I guess it goes in the living room, too.
Jennifer: No, I want it in the bedroom.
Mover: What about these towels?
Jennifer: Just put them in the bathroom.
Mover: What’s in these boxes? They’re really heavy.
Jennifer: Careful! Those are my dishes. Just leave them on the kitchen counter. Where
are the boxes with my books?
Mover: They’re next to the bed. And your clothes are there too. We put them on the
bed. Is that okay?
Jennifer: Sure. Everything is a mess anyway.

Chapter 6 Cultures of the World

PART 1 Listening to Conversations

Listen
3 Listening for Main Ideas. page 95. Kenji is having lunch with Jennifer and her friend
Simone, who is visiting from France.
1. Close your book as you listen to the conversation. Listen for the answers to these
questions.
Kenji: Is this your first trip to the U.S., Simone?
Simone: Yes, it is.
Kenji: What’s your impression so far?
Simone: Well, the streets are very clean, and the people are so friendly. But
the food is not so good.
Kenji: That’s what I thought too, when I first got here. But I’m used to it
now. I really love hamburgers and french fries.
Simone: French fries? What is that?
Jennifer: You know, fried potatoes. I think you call them “pommes frites” in
France. But we call them french fries, for some reason. And a lot of
people eat them with ketchup.
Simone: Ketchup! That is very bizarre. We eat our pomme frites with salt, or
maybe mustard.
Jennifer: Last night I took Simone to a Mexican restaurant. I wanted her to try
something exotic.

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Kenji: Did you like it?


Simone: The food was delicious, but it was too much. I couldn’t finish it all.
Jennifer: Simone was amazed when I said she could take the leftovers home in
a doggie bag.
Kenji: Yes, that’s funny, isn’t it? They call it a doggie bag but it’s for people.
Was there anything else that surprised you?
Simone: Yes. The restaurant was so cold! We don’t use air conditioning so
much in France. And the water had ice in it too. I had to put on my
sweater!
Waiter: Excuse me miss, but there’s no smoking here.
Simone: Oof, I forgot, you can’t smoke in restaurants here. That is the
strangest thing of all for me. In France you can smoke almost
everywhere, and almost everybody smokes. It’s normal for us.
Kenji: It’s not normal here. Most Americans don’t smoke, and it’s illegal to
smoke in most public places. If you want to smoke in someone’s
home, you’d better ask for permission first.
Simone: I know. Last night Jennifer made me smoke outside.
Jennifer: I’m sorry, Simone.
Simone: It’s OK. When in Rome, do as the Romans do.

Stress
4 Listening for Stressed Words. page 96. Listen to the conversation again.
1. Some of the stressed words are missing. During each pause, repeat the phrase or
sentence. Then fill in the blanks with the words from the list.

Reductions
5 Comparing Long and Reduced Forms. page 97. Listen to the following sentences from
the conversation. They contain reduced forms. Repeat them after the speaker.
See student text.

6 Listening for Reductions. page 98. Two women, Anita and Brenda, have just finished
eating lunch together. Listen to their conversation. You’ll hear the reduced forms of some
words.
1. Repeat each sentence during the pause. Then write the long forms in the blanks.
Anita: Well, it’s time to get back to the office. I’ll see you soon, Brenda.
Brenda: OK, see you . . . Wait, Anita, is thish yer cell phone?
Anita: Oh my goodness, yes, thanks. By the way, I almost forgot: my parents are
coming fer a visit next week.
Brenda: Really? I’d love ta meet ’em.
Anita: Well, do you wanna have lunch with us on Saturday?
Brenda: Saturday? Hmm . . . I told my roommate I’d go shopping with ’er that day.
Could we get together fer a drink later in the afternoon?
Anita: I dunno, they might be busy. I’ll ask ’em and let ya know.

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PART 2 Recalling Main Ideas

Listen
3 Listening for Main Ideas. page 101. Listen to a short lecture about becoming an adult in
four different cultures. As you listen, list the cultures in the spaces below.

At what age does a child become an adult? The answer depends on your culture or
religion. Here are a few examples.
First, in some North American Indian cultures, a boy became a man around the
age of 13. At that time, he would go into the woods alone, without food or water, for
several days. When he returned safely, he became an adult man. Girls became adult
women as soon as they were old enough to have babies, also around the age of 12
or 13.
In the Jewish religion, children spend years studying their history and religion.
Then, at age 13 for boys and 12 for girls, they go through an important religious
ceremony called a bar mitzvah for boys and bat mitzvah for girls. From that day, they
are adults, and they become responsible for their own religious development.
In Japan today, young people become legal adults at age 20. Each year on
January 15, they celebrate “Coming-of-Age Day,” when all the twenty-year-olds in a
town are invited to attend a special ceremony. They wear traditional clothes, listen to
speeches, and visit with old friends.
Finally, in the United States, the passage into adulthood takes several years.
American teenagers look forward to their 16th birthday, because in most states that is
the age when they can get a driver’s license. The legal age of adulthood is 18, when
Americans can vote, get married, and work full-time. However, they must wait until
age 21 to buy alcohol. Many people celebrate their 21st birthday by having a drink
with friends in a bar.

4 Taking Notes on Specific Information. page 101. Listen again. This time, fill in the details
regarding each culture or religion.

PART 3 Focused Listening and Speaking

Getting Meaning from Context


2 Using Context Clues. page 103. The following five conversations take place in North
America. In each situation, one speaker’s action is “culturally incorrect.” Listen and decide
what the mistake is.
1. Listen to each conversation. Then listen to the question.
2. Stop the tape after the question and circle the letter of the best answer.
3. In the Clues column, write the words that helped you choose your answer.
4. Start the tape again. Listen to the next part of the conversation to hear the correct
answer.

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Conversation 1
Yuka: Hi, Belinda.
Belinda: Hi, Yuka. What are you doing here?
Yuka: Oh, I was in your neighborhood. I just wanted to say hi.
Belinda: Uh, that’s nice. Uh . . .
Yuka: Are you busy?
Belinda: Uh, yes, a little bit. But come in for a few minutes, anyway.

Question 1: What mistake did Yuka make?


Yuka: I’m sorry I didn’t call before I came. I’ll only stay a few minutes.

Conversation 2
Customer: Excuse me, waiter!
Waiter: Yes, are you ready to pay, sir?
Customer: Yes, here you are.
Waiter: Thank you. Uh . . . Excuse me, sir. Was there a problem with your food?
Customer: No. It was delicious, thank you.
Waiter: Uh, was the service okay? I mean, did I do anything . . .?
Customer: No, you were great. Excellent service.
Waiter: Oh, okay. I just, uh, wasn’t sure . . .

Question 2: What mistake did the customer probably make?


Customer: Oh, I almost forgot. Here’s your tip.

Conversation 3
Woman: So how was the party last night?
Man: Fine, but the beginning was kind of strange.
Woman: Oh? What happened?
Man: My neighbor said the party was from 8 o’clock. So I went there at
exactly 8:00. I couldn’t believe it: she was still in the shower, the food
wasn’t ready, and there were no guests.
Woman: So what did you do?
Man: Oh, I just sat down and waited for about half an hour. Then people began
to arrive and the party got started.

Question 3: Who made a mistake?


Woman: You know, in the United States, people never arrive at parties exactly on
time.

Conversation 4
Man: Wow, this is a great house!
Woman: Thanks.
Man: When did you move in?
Woman: We bought it two months ago. We finally moved in last week.
Man: How much did you pay for it?
Woman: Uh, well, it was a good, I mean, uh, a pretty good price, uh . . . Would
you like a drink or something?
Man: Yeah, a glass of water would be nice, thanks.

Question 4: What mistake did the man make?


Man: It was rude of me to ask how much you paid. I’m sorry.

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Conversation 5
Woman: I don’t understand my new neighbors from Korea.
Man: What do you mean?
Woman: For example, Hyun-Ee, the woman next door. Yesterday was her birthday.
So I told her happy birthday and put my arms around her. You know, to
give her a big hug.
Man: Oh-oh. What did she do?
Woman: She looked uncomfortable and kind of pushed me away. Don’t you think
that’s rude?
Man: No. She probably thought you were rude.

Question 5: What didn’t the American woman know?


Man: In Korea, it is not customary to hug people you don’t know very well.

PART 4 Listening and Speaking in the Real World

Dining Customs
3 Following Directions for Setting a Table. page 106. Ming loves cooking and entertaining.
For Peter’s birthday, she wants to prepare a formal, American-style dinner for their friends.
She asks Peter’s mother, Mrs. Riley, to teach her how to set a formal dinner table.
Listen to the conversation between Ming and Mrs. Riley. Follow Mrs. Riley’s instructions
for setting the table. As she mentions each item, write its number in the proper place.
Mrs. R: OK, so we start by putting the napkin in the center of the dinner plate, like
this.
Ming: All right. Now what?
Mrs. R: Well, let’s set the glasses. Are you planning to serve wine?
Ming: Yes, of course.
Mrs. R: White or red?
Ming: Uh . . . does it matter?
Mrs. R: Well, there are different glasses for each kind of wine.
Ming: I see. Well, I plan to serve roast beef.
Mrs. R: In that case you’ll need these glasses here. They’re for red wine. But first you
need to set the water glass. It goes above the plate and a little to the right.
And then you put the wine glass to the right of the water glass.
Ming: Like this?
Mrs. R: Exactly. Now, this little plate here is for bread. You put it above the dinner
plate to the left. And this is a special knife for butter. Lay it across the top of
the bread plate.
Ming: All right. What’s next?
Mrs. R: The cutlery.
Ming: Sorry?
Mrs. R: The cutlery. Knives, forks, and spoons. There are different ones for each
course. Are you serving a salad?
Ming: Yes.
Mrs. R: And soup?
Ming: Yes.
Mrs. R: OK. Take this dinner knife and put it next to the dinner plate on the right.
Then put the soup spoon to the right of the knife. Good. Now, to the left of
the plate, first put this big fork. That’s the dinner fork. And put this smaller
fork to the left of that. It’s for salad. OK. Now, what are you serving for
dessert?

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Ming: Chocolate cake.


Mrs. R: Then you need a dessert fork. Put it above the dinner plate, with the handle
pointing to the left. And then put this small spoon, for coffee, above it, with
the handle pointing to the right.
Ming: All these knives and forks! How do people know which ones to use?
Mrs. R: Actually it’s quite simple. You always use the utensil that’s on the outside, and
you serve the food in the same order. So, for example, you’ll serve your soup
first, your salad second, your main course third, and the dessert last. See?
Ming: Yes. It’s really quite logical. Thanks, Mrs. Riley. You’ve been a great help!
Now I just have to make sure not to burn the food.

Chapter 7 Health

PART 1 Listening to Conversations

3 Listening for Main Ideas. page 114. Peter and Kenji want to get in shape.
1. Close your book as you listen to the tour. Listen for the answers to these questions.
Instructor: I’m sure you’re going to like it here. Let me show you around.
Here’s the weight room. Our instructors can show you how to use
these machines.
Peter: This is cool!
Kenji: Yeah. I really need to start lifting weights.
Instructor: And here is an aerobics class . . .
Peter: I’ve never tried aerobics. It’s just dancing, isn’t it?
Instructor: Not really. Actually, they’re working harder than you think.
Kenji: And aerobics is very good for your heart.
Instructor: It sure is. But you should do it at least three times a week if you
want to be in good shape.
Peter: Well, I already jog three times a week.
Instructor: That’s terrific.
Kenji: You also have boxing and yoga classes here, don’t you?
Instructor: Yes. I’ll give you a schedule of classes when we finish this tour.
Now here is our swimming pool.
Peter: Wow! Look at that woman in the middle lane. She’s really fast,
isn’t she!
Instructor: Oh, yeah. That’s Ellen, one of our instructors.
Kenji: I’d like to take lessons from her!
Instructor: You’re not the only one. C’mon, I’ll show you the showers and the
locker room.
Instructor: You know, if you want to join this gym, you ought to do it before
the end of the month.
Kenji: Really? Why?
Instructor: Because we have a special discount for students this month. Let’s
go to my office. I’ll tell you all about it.

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Stress
4 Listening for Stressed Words. page 114. Listen to the conversation again.
1. Some of the stressed words are missing. During each pause, repeat the phrase or
sentence. Then fill in the blanks with words from the list.

Pronunciation: Intonation with Tag Questions


6 Pronouncing Tag Questions. page 117. Listen and repeat the sentences. The first five
sentences are “real” questions, so they have rising intonation. The second five questions
aren’t real questions. They have falling intonation.
1. We need special shoes for aerobics, don’t we?
2. The pool is warm, isn’t it?
3. You play football, don’t you?
4. You don’t smoke, do you?
5. You didn’t hurt yourself, did you?
6. My father looks healthy, doesn’t he?
7. This exercise is hard, isn’t it?
8. Your parents love to dance, don’t they?
9. She can swim fast, can’t she?
10. It’s a beautiful day, isn’t it?

7 Understanding Tag Questions. page 117.


1. Listen to tag questions from the dialogue. From the intonation, decide if the speaker
is asking a real question or just making conversation. Circle the correct answer.
1. Peter: I’ve never tried aerobics. It’s just dancing, isn’t it?
Instructor: Not really.
2. Kenji: You also have boxing and yoga classes here, don’t you?
Instructor: Yes.
3. Peter: Wow! Look at that woman in the middle lane. She’s really fast, isn’t
she?!
Instructor: Oh, yeah. That’s Ellen, one of our instructors.
2. Now listen to more questions and answers. Circle the correct answer.
1. Peter: The gym is open 24 hours a day, isn’t it?
Instructor: Almost. It’s open from 5 A.M. to 1 A.M.
2. Kenji: The pool is really crowded, isn’t it?
Peter: Yeah.
3. Instructor: You guys are students, aren’t you?
Peter and Kenji: Yes, we are.

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PART 2 Recalling Main Ideas

Listen
3 Listening for Main Ideas. page 121. Barbara is at the university health service. Listen to
her conversation with her doctor. As you listen, answer these questions.
1. What is wrong with Barbara?
2. What does the doctor tell her to do?
Doctor: Oh, it’s you again! What seems to be the trouble?
Barbara: Well, I woke up this morning with a terrible headache.
Doctor: Yes?
Barbara: And my stomach was upset too. I’m feeling really weak, and my whole
body feels hot, and my muscles hurt. Oh, and I’m starting to get a sore
throat.
Doctor: Well, your forehead feels really warm. You probably have a fever. Let me
see your throat.
Barbara: Ahhhh.
Doctor: Ah-hah. It’s all red and swollen. I think you’ve got another case of the
flu. You were sick just last month, weren’t you?
Barbara: Yeah, I was.
Doctor: Are you taking good care of yourself?
Barbara: What do you mean?
Doctor: Well, do you eat right, and do you get enough sleep?
Barbara: I think so . . . well, right now I’m studying for some tests and I’m very
tired.
Doctor: I want you to take two aspirin four times a day, drink a lot of juice, and
get plenty of rest. If your throat doesn’t get better in a week, I want you
to call me, okay?
Barbara: So I don’t need a prescription?
Doctor: Not yet. Well, take care of yourself, and don’t work too hard.

4 Taking Notes on Specific Information. page 121. Listen to the conversation again. This
time, take notes in the chart provided.

PART 3 Focused Listening and Speaking

Getting Meaning from Context


1 Using Context Clues. page 123.
1. Each of the following four conversations has one strange or unusual thing in it.
1. Listen to each conversation.
2. Stop the tape after each conversation and write what is strange in the Answers
column in the chart.
3. In the Clues column, write the words that helped you choose your answer.
4. Start the tape again. Listen to the next part of the conversation to hear the
correct answer.

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Conversation 1
A: Hello, may I take your order?
B: Yes, I’d like a lettuce salad with low-fat cottage cheese; no dressing, please.
And one slice of toast, no butter.
A: Anything to drink?
B: Do you have sugar-free cola?
A: Yes, we do. Will that be all, miss?
B: Yes . . . oh, wait! For dessert I’ll have a piece of chocolate cake with ice
cream.

Question 1: What’s strange about this conversation?


A: You know, before you ordered that cake, I thought you were on a diet.

Conversation 2
A: So, that was a good workout, wasn’t it?
B: Yeah. Let’s see . . . what did we do? We ran three miles, we played some
tennis, and we did 50 sit-ups.
A: Yeah. Let’s get a drink of water.
B: Wait! Let me go get my cigarettes. They’re in the car.

Question 2: What’s strange about this conversation?


A: You know, you take such good care of yourself and get so much exercise. I
really don’t understand why you smoke.

Conversation 3
A: Ouch, don’t touch my back. My skin is really burning.
B: Your whole body is getting red, you know. You should be careful.
A: Yeah, I guess so.
B: How much longer are we going to stay out here?
A: Ah, another hour at least. I just love this beach.

Question 3: What’s strange about this conversation?


B: You shouldn’t lie in the sun so long without protection. You’re getting a
TERRIBLE sunburn.

Conversation 4
A: Hi, Andrea. How’re you doing?
B: I am so stressed out! I can’t eat, I can’t sleep. I feel like I’m going crazy!
A: Why? What’s the problem?
B: I’ve got so many things to do. You know, school, my job, housework, sports—
there just isn’t enough time for everything.
A: You really ought to take a vacation. Maybe go to Hawaii for a week.
B: Oh, I don’t want to do that.
A: Why not?
B: It’s so boring there. There’s nothing to do.

Question 4: What’s strange about this conversation?


A: I don’t get it. You’re complaining about how stressed out you are, but you
don’t even want to take a vacation.

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2. Now listen to the following conversations. What are they about? Circle the correct
answer.
Conversation 1
A: So Nancy went into the hospital last night?
B: Yes, her husband is waiting for the news now.
A: Is this her first?
B: Yes, so they’re both very nervous. Especially Steve.
A: When can Nancy come home?
B: If all goes well, they’ll both be home in two days. It’s exciting, isn’t it?

Question 1: The situation is . . .


A: Yes, having your first baby is always very special.

Conversation 2
A: These carrots are completely natural.
B: What about your eggs? Are they fresh?
A: Of course. All our eggs come from local farms daily.
B: You sell vitamins, don’t you?
A: Yes, they’re right next to the nuts over there.
B: Your stuff looks great, but it’s a little expensive.
A: Well, we sell only the best.

Question 2: The speakers are in a . . .


B: Well, I guess this is the best health food store in town.

PART 4 Listening and Speaking in the Real World

Talking to Health Care Professionals


1 Taking Notes on Phone Conversations. page 125. You will hear three telephone
conversations about health situations. Take notes on each call.

Conversation 1
A: University Dental Clinic. May I help you?
B: Yes, I’d like to make an appointment.
A: Do you have a problem, or is it just for a checkup?
B: I think I’ve broken a tooth.
A: Well, can you come in tomorrow morning?
B: No, but how about after lunch?
A: Well, let me see . . . Dr. Jones can probably take you at around two o’clock.
How’s that?
B: That’s great. Where is your office?
A: We’re at 532 Western Avenue. That’s near Third Street.
B: Okay. I’ll see you tomorrow at two.

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Conversation 2
A: Drugs R Us. May I help you?
B: Yes, I’d like to know if my prescription is ready.
A: What’s the name, please?
B: Ellen Beattie.
A: Spell that, please.
B: B-E-A-T-T-I-E.
A: Oh, yes, here it is. It comes to $14.95.
B: Are there any special instructions?
A: Well, let me see. Take the pills every six hours with food. Don’t mix them
with alcohol. But don’t worry. The instructions are also on the bottle.
B: Okay. How late can I pick it up?
A: Today we’re only open until five o’clock.
B: All right. Thanks a lot. I’ll be in later.

Conversation 3
A: Family Medicine.
B: Hi, Sherry. This is Penny Berkowitz.
A: Hi. You’re bringing your baby in this afternoon, aren’t you?
B: Well, our car broke down. So I’d like to change our appointment with Dr.
Stork, if that’s okay.
A: Sure. What’s a good time for you?
B: Can I come in on Monday?
A: How about ten o’clock?
B: Fine.
A: Okay. We’ll see you then.
B: Oh, while we’re on the phone, my husband needs a checkup. Can you take
him one evening next week?
A: I think so. What about Tuesday at six o’clock with Dr. Miller?
B: That’s perfect. Thanks. Bye-bye.

Chapter 8 Entertainment and the Media

PART 1 Listening to Conversations

Listen
3 Listening for Main Ideas. page 131. Ming is visiting Jack.
1. Close your book as you listen to the conversation. You may not understand every
word. Listen for the main ideas only.
1. What are Jack and Ming discussing?
2. Do Jack and Ming have the same opinion about watching TV?

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Ming: Hey, listen to this. The average American family watches six hours of TV
a day.
Jack: A day? You’re joking.
Ming: No, it says so right here in this magazine. Hmm, I guess you’re an
average American, Jack. When I come over to your place, you always
have your TV on.
Jack: Come on. Are you saying I’m a couch potato?
Ming: Yeah. I really think watching TV is a waste of time.
Jack: Well, I disagree. Some programs are bad, like those soap operas. But
what about sports or the news? You watch those sometimes, don’t you?
Ming: Well, actually, for the news, I prefer the newspaper. Or the Internet.
Jack: Why?
Ming: First, because they give you a lot more information. And I can read them
any time I want. Plus, I hate all the TV commercials.
Jack: I know what you mean. That’s why, when the commercials come on, I
just turn down the volume or change channels.
Ming: Yeah, I noticed that. Channel surfing drives me crazy.
Jack: Well, then, next time you come over, I’ll let you have the remote control.
Ming: That’s so sweet. But I have a better idea. Next time I come over, let’s just
turn the TV off.

Stress
4 Listening for Stressed Words. page 132. Listen to the conversation again.
1. Some of the stressed words are missing. During each pause, repeat the phrase or
sentence. Then fill in the blanks with words from the list.

Reductions
5 Comparing Long and Reduced Forms. page 133. Listen to the following sentences from
the conversation. They contain reduced forms. Repeat them after the speaker.
See student text.

6 Listening for Reductions. page 133. Listen to the following sentences. You’ll hear the
reduced forms of some words.
1. Repeat each sentence during the pause. Then write the long forms in the blanks.
B: Are ya calling the movie theater?
A: Uh-huh. Why, what’s wrong? Don’tcha wanna go to the movies tonight?
B: To tell ya the truth, I’m pretty tired. But we kin go to an early show. D’ya
know whatcha wanna see?
A: Not really. I’ll letcha choose. Terminator III is playing at 8:00 and James Bond
is at 10:00.
B: Let’s see Terminator. I’m tired now and by 10 o’clock I’m gonna be dead.

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PART 2 Recalling Main Ideas

Listen
3 Listening for Main Ideas. page 137. Listen to a news report about an airplane crash.
1. As you listen, write the key words in the space provided.
Radio Announcer: Good evening. Our top story tonight: About an hour ago, a small
airplane carrying six people landed safely in traffic on Highway 1.
Two of the passengers received back injuries, and one of the
passengers suffered a broken leg. Here’s reporter Larry Jones at
the scene of the crash.
Reporter: Good evening, Mark. I’m standing here on Highway 1 with two
drivers who almost hit the plane as it landed. Could you tell me
what you thought as you watched the plane coming down?
Witness 1: Well, at first I wasn’t scared. But then I saw it was flying very
low. So I drove to the side of the road in a hurry.
Reporter: And you, sir?
Witness 2: I almost didn’t see the plane at all. It happened so fast. When I
finally heard the plane’s motor, I knew something was wrong.
And then I hit my brakes. Phew . . . it was real close. I’m still
shaking.
Reporter: Fortunately, no one on the ground was hurt, but the plane blocked
traffic for over an hour. Officer John McNamara of the local
highway police thinks the plane ran out of gasoline. A complete
investigation will begin tomorrow. Back to you, Mark.

4 Taking Notes on Specific Information. page 137. Listen again. This time, take notes about
the following details.

PART 3 Focused Listening and Speaking

Getting Meaning from Context


1 Using Context Clues. page 138. Listen to the following five commercials. Decide which
product or service they advertise.
1. Listen to each commercial. Then listen to the question.
2. Stop the tape after each question and circle the letter of the product or service they
advertise.
3. In the Clues column, write the words that helped you choose your answer.
1. Start the tape again. Listen to the next part of the commercial to hear the correct
answer.

Commercial 1
Announcer: Looking for a healthy start and delicious taste? Time to go to work,
but no time for bacon and eggs? Start your morning right with a bowl
of Flakos!

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Question 1: What are Flakos?


Announcer: They’re my favorite cereal, and they provide all the energy I need for
the morning.

Commercial 2
A: Hello?
B: Hi, Marge. Are you asleep?
A: Not anymore. Who is this?
B: It’s Bill. I’m in California.
A: It’s two o’clock in the morning.
B: Yeah, but you know how cheap it is to call at night? It’s just 13 cents a
minute! I’m saving a lot of money with Fonos’s new low rates.

Question 2: This is an ad for a . . .


Announcer: Fonos, the phone company that saves you money all day—and all
night!

Commercial 3
Hi! This is Tex Lewis. I’ll do anything to sell you one of these fine beauties. Lookie
here. We’ve got a 1999 two-door sedan here, with low mileage, automatic
transmission. This baby is clean; got new tires and new paint. Take a test drive today.
And it can be yours for just $12,000, or $500 per month. Come in and check it out.
See you soon.

Question 3: This is an ad for . . .


Announcer: Tex’s Used Cars. Quality cars for less.

Commercial 4
A: Honey, make me a sandwich.
B: Henry! It’s midnight. I’m tired.
A: Honey, what’s on TV?
B: I don’t know. It’s two o’clock in the morning.
A: Honey, can I have some breakfast?
B: Henry, it’s four o’clock in the morning. Why don’t you take some Dreamease?

Question 4: Dreamease is a . . .
Announcer: Dreamease, the sleeping pill that helps you get the rest you need.

Commercial 5
Man: Daisy, you must tell me everything. You believe me, don’t you?
Woman: I can’t, Rob. I just can’t.
Man: Don’t treat me this way, Daisy. I know you love me. And I love you,
too.
Woman: I know. But, but I promised. And I can’t break a promise.
Announcer: Her secret can destroy a life. Will she tell it? Find out this Monday at
nine on KNXT.

Question 5: This is an ad for a . . .


Announcer: Daisy, the most popular drama on television.

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PART 4 Listening and Speaking in the Real World

Television
2 What’s On Tonight? page 141. Jennifer and her brother want to watch TV tonight.
2. Now listen to their conversation. Each time you hear a pause, fill in the name of the
program and circle the type of program it is. Compare your answers with those of
your classmates.
Jennifer:What’s on TV tonight?
Raul: Let me check the TV guide. What time is it now?
Jennifer:It’s almost seven-thirty.
Raul: There’re probably some game shows on.
Jennifer:Yeah, I think Who Wants To Be a Millionaire? is on Channel 7 at seven-
thirty.
Raul: Who Wants to Be a Millionaire? I’m a little tired of that one.

Jennifer: Okay. See if there are any good movies on.


Raul: Well, there are three movies on at eight o’clock.
Jennifer: Which ones are they?
Raul: There’s Austin Powers on Channel 13—you know, the comedy with Mike
Myers.
Jennifer: Nah!
Raul: Then on Channel 11 there’s the X-Files movie. But you don’t like science
fiction, right?
Jennifer: Ugh. I hate it.
Raul: And then there’s the horror movie Scream . . . that’s on Channel 38.

Jennifer: Oh, wait—what’s tonight? Wednesday? My favorite sitcom is on at eight


o’clock!
Raul: At eight? You must be kidding—you don’t want to watch The Nanny
again? Channel 53 should take it off, it’s so dumb.
Jennifer: The Nanny is not dumb. It’s funny.

Jennifer: Come on, let’s make a decision.


Raul: Okay. We can watch your sitcom at eight if you let me watch basketball
at nine.
Jennifer: Basketball? But you played basketball all afternoon!
Raul: So? I love basketball.

Jennifer: Fine. But I want to catch the news at 8:30. I want to know the results of
the election.
Raul: Yeah, me too. I’m sure CNN on Channel 29 will have a good report.
Jennifer: Yeah. I guess we’re all set. I’ll go make some popcorn.

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Chapter 9 Social Life

PART 1 Listening to Conversations

Listen
3 Listening for Main Ideas. page 148. Peter is visiting his hometown. He runs into two of
his high school classmates walking down the street.
1. Close your book as you listen to the conversation. Listen for the answers to these
questions.
Karen: Yolanda, look! I can’t believe it! It’s Peter Riley. Hey Peter! How are
you?
Peter: Karen? Yolanda? Wow! I haven’t seen you guys since graduation
night!
Yolanda: I know. You look great!
Peter: Thanks. So do you!
Yolanda: So what have you been up to?
Peter: Well, I go to Faber College.
Karen: Really? Do you like it?
Peter: Yeah, so far. But I’ve been studying really hard.
Yolanda: Sure you have . . .
Karen: What’s your major—body building?
Peter: No, actually it’s computer science.
Yolanda: Ah-h-h. That makes sense. You always were good at math and science.
Peter: Thanks. Anyway, what have you guys been up to?
Yolanda: Well, I’m a sales rep for a publishing company.
Peter: No kidding! How do you like that?
Yolanda: Oh, I love it! I’m on the road a lot, but I get to meet some interesting
people.
Peter: That’s terrific. And how about you, Karen?
Karen: I’m a nurse in a hospital.
Peter: You always were good at science too. Well, it was great seeing you
both. We should be sure to keep in touch from now on.

Stress
4 Listening for Stressed Words. page 148. Listen to the conversation again.
1. Some of the stressed words are missing. During each pause, repeat the phrase or
sentence. Then fill in the blanks with words from the list.

Pronunciation: Intonation with Exclamations


6 Pronouncing Exclamations. page 150. Repeat the following exclamations from the dia-
logue. Follow the stress and intonation patterns carefully.
See student text.

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7 Matching Statements and Responses. page 151. Listen to these eight statements or ques-
tions. Choose the appropriate responses from the box and write their letters in the spaces. Use
a different exclamation each time.
Example:
A: I just got six hundred on my TOEFL test.
B: That’s great!
1. My sister just had triplets.
2. Guess what? I’m getting married next month.
3. Would you like a job for a dollar an hour?
4. I’ve been exercising a lot, and I’ve lost 30 pounds.
5. Someone hit my car yesterday. It’s going to cost $1,000 to repair.
6. I met the President of the United States yesterday.
7. My sister likes to eat peanut butter and banana sandwiches.
8. I locked the keys in the car.

PART 2 Recalling Main Ideas

Listen
2 Listening for Main Ideas. page 153. Karen wants to arrange a blind date for Beverly. As
you listen to their conversation, answer the following questions.
1. What does Karen want to do for her friend Beverly?
2. What is the surprise at the end of the conversation?
Karen: Listen, a friend of mine is coming to town next week. I think you might
like him.
Beverly: Well, I really don’t like blind dates. But tell me about him anyway.
Karen: Well, he’s very good-looking.
Beverly: Oh, yeah? Tell me more.
Karen: He’s got dark hair and green eyes and a wonderful smile. He had a beard
the last time I saw him. And he has his own business.
Beverly: That’s nice. What kind of business?
Karen: Import/export. And he loves to travel.
Beverly: About how old is he?
Karen: He’s almost thirty.
Beverly: Does he like dancing or music?
Karen: He loves jazz, and he’s played the piano for years. I’m sure he likes dancing
too.
Beverly: Wow, he sounds great! Maybe he could come with me to the football game
next weekend.
Karen: Oh, I don’t know if Franco would like that.
Beverly: Why is that?
Karen: Well, they don’t play American football in Italy. They play soccer.
Beverly: Italy? You mean he’s Italian?
Karen: Yes. So there is one small problem, I guess.
Beverly: Don’t tell me . . .
Karen: Right. He doesn’t speak English.

3 Taking Notes on Specific Information. page 153. Listen to the conversation again. This
time, take notes about Franco.

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PART 3 Focused Listening and Speaking

Getting Meaning from Context


1 Using Context Clues. page 156. Listen to five conversations that take place at a party.
1. Listen to each conversation. Then listen to the question.
2. Stop the tape after the question and circle the letter of the best answer.
3. In the Clues column, write the words that helped you choose your answer.
4. Start the tape again. Listen to the next part of the conversation to hear the correct
answer.

Conversation 1
Man: So how long have you lived here?
Woman: I’ve lived here all my life. I really love it here.
Man: I’ve been so busy with my new job and moving in to my new apartment
that I haven’t done any sightseeing yet. Are you free on Saturday
afternoon? Maybe you could show me around a little.

Question 1: Which of these sentences is true?


Woman: Sure. Tell me, how long have you been in town?
Man: Only about three weeks.

Conversation 2
Woman: So, are you glad you left?
Man: Very glad. My salary wasn’t great, as you know, and the office manager
was a pain in the neck.
Woman: He still is. Every day I hate going to work. But I don’t know if I could
find a better job.
Man: Why don’t you start looking around? You might get lucky like me.

Question 2: Which of these sentences is true?


Man: I really enjoyed working with you, of course. I just hated the boss.

Conversation 3
Man: I’ve really enjoyed talking with you. Would you like to have lunch
together sometime?
Woman: Well, uh, it’s difficult for me to get away from work. I’m very busy.
Man: Well, how about dinner?
Woman: I’m usually too tired to go out after work.
Man: Can I call you over the weekend?
Woman: Well, this weekend my friend is coming from Miami, and I’ll probably
be out most of the time.

Question 3: Which of these sentences is true?


Woman: To tell you the truth, he’s my boyfriend, so I really can’t go out with you.

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Conversation 4
Woman: Where’s Tony?
Man: I saw him at the bar a few minutes ago.
Woman: Again? That’s his fourth beer tonight, isn’t it?
Man: I don’t know. Why? What’s the problem?
Woman: Last weekend we were at a party together, and his brother and I had to
carry him home.

Question 4: Which of these sentences is true?


Woman: Tony drinks too much. I’m worried about him.

Conversation 5
Woman: Where were you? I waited forty-five minutes before I left for the party.
Man: I thought you were going to pick me up. I had to take a taxi.
Woman: Wait a minute. You said you wanted to leave your car at my house.
Man: I didn’t say that. I said I wanted to leave my car at home.

Question 5: Which of these sentences is true?


Woman: Listen, I’m sorry. Let’s not fight over this misunderstanding, okay?

PART 4 Listening and Speaking in the Real World

Entertainment
3 Taking Notes. page 160. Jack and Ming plan to go out this weekend. Ming is making phone
calls to get more information about three of the events in the ads from Activity 1. Listen to
the calls and take notes on the important information.

Call 1
Hello. This is the Fox Theater, located in the Town and Country Shopping Center.
Today we’re proud to present the action-packed adventure film Gladiator. Show
times for Saturday are two, six, and ten o’clock. Tickets are $8 and $4.50 for
students. For more information, hang up and call 555-0832. See you at the movies!
Call 2
Manager: Hello. Jerry’s Jazz and Supper Club.
Ming: Hi. I’d like some information.
Manager: Sure, what would you like to know?
Ming: First, is there any live music tonight?
Manager: Yes, we have a terrific Brazilian singer named Joao Correos. There are
shows at nine and eleven.
Ming: How much is the show?
Manager: We have a $15 cover charge. But if you come for dinner, the show is
free.
Ming: What’s your menu like?
Manager: Our specialty is Italian food, but we serve salads and hamburgers too.
Ming: Fine. I’d like to make a reservation for two for dinner at eight, and we’ll
stay for the nine o’clock show.

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Call 3
You have reached the information line for gallery bershad, which features live rock
music nightly. The gallery is proud to present the Wharton Tiers Ensemble, now
through August 6. For show times, press 1. For directions to gallery bershad, press 2.
For ticket information and ticket orders, press 3.
Clerk: Hi, this is Sherry speaking. Can I help you?
Ming: Yes, uh, do you still have tickets for the August 4th Wharton Tiers show?
Clerk: How many tickets?
Ming: Two.
Clerk: I’ll check.
Clerk: Yes, we have tickets for $10.00.
Ming: Is there a special price for students?
Clerk: Yes, student tickets are $8.50.
Ming: OK, that’s good.
Clerk: All right, two student tickets at $8.50 each, that’s $17.00. There is also a
service charge of $1.00 per ticket, so your total comes to $19.00. And how
would you like to pay for your tickets?
Ming: Can you hold them for me at the box office?
Clerk: Certainly. May I have your full name please?
Ming: Ming Lee.
Clerk: Ming—M-I-N-G?
Ming: Right.
Clerk: And may I have your phone number please, Ms. Lee?
Ming: 310-555-0176.
Clerk: OK, you can pick up your tickets anytime before the show. And remember
to bring your student ID with you.
Ming: Thank you very much.
Clerk: You’re welcome. Bye-bye.
Ming: Bye.

Chapter 10 Customs, Celebrations, and Holidays

PART 1 Listening to Conversations

Listen
3 Listening for Main Ideas. page 165. Kenji has just started dating an American girl he met
in class.
1. Close your book as you listen to the conversation between Kenji and the gift shop
clerk. Listen for the answers to these questions.
Clerk: Hello. Can I help you with anything?
Kenji: I’m looking for a Valentine’s Day gift for my girlfriend. Well, actually,
she’s not my girlfriend yet, so I really don’t know what to get her.
Clerk: How about some chocolate?
Kenji: Well, I think she’s on a diet.

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Clerk: Hmm, then how about some jewelry?


Kenji: Like what?
Clerk: Well, look at this bracelet. It’s simple but very elegant, don’t you think?
Kenji: It’s pretty, but I really can’t spend that much money.
Clerk: OK. Let’s see . . . What else? . . . Well, here’s a nice bottle of cologne.
I’m sure she’ll like that.
Kenji: Actually she once told me that she doesn’t like any kind of perfume.
And anyway, I really wanted to give her something . . . unusual.
Clerk: I’m afraid something unusual might be expensive. Look, I have an idea.
Why don’t you get her a nice card and give it to her with one perfect
red rose. Most women love to get flowers. Doesn’t that sound romantic?
Kenji: Yeah, I guess so. Okay, that’s what I’ll do.
Clerk: Don’t worry. I’m sure she’ll like whatever you give her.
Kenji: Oh, I hope so. Thanks for your help!

Stress
4 Listening for Stressed Words. page 166. Listen to the conversation again.
1. Some of the stressed words are missing. During each pause, repeat the phrase or
sentence. Then fill in the blanks with words from the list.

Reductions
5 Comparing Long and Reduced Forms. page 167. Listen to the following sentences. They
contain reduced forms. Repeat them after the speaker.
See student text.

6 Listening for Reductions. page 168. Listen to the following conversation between two
roommates. You’ll hear the reduced forms of some words.
1. Repeat each sentence during the pause. Then write the long forms in the blanks.
Jane: Hi, Helen. Are ya going out?
Helen: Yeah, I’m going downtown. It’s my brother’s birthday tomorrow, ’n’ I wanna
buy ’im a gift. D’ya wanna come with me?
Jane: I really can’t . . . I hafta study for a big test. But kin ya do me a favor?
Helen: OK.
Jane: Couldja buy me some film? My sister just had a baby boy . . .
Helen: Really? Congratulations! What’s ’is name?
Jane: Jeremy. He’s so cute, but my poor sister is so tired. I’m gonna visit ’er this
weekend and give ’er a hand. ’N’ while I’m there, I’m gonna take some
pictures of the baby.
Helen: OK, no problem.
Jane: Thanks. See ya later.

PART 2 Recalling Main Ideas

Listen
3 Listening for Main Ideas. page 171. Kenji is having Thanksgiving dinner with Peter and
his family. Listen to the conversation. As you listen, answer these questions.

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1. Who were the two groups of people to first celebrate Thanksgiving in the United
States?
2. What did the first Thanksgiving celebrate?
Kenji: Everything is delicious, Mrs. Riley. It really was nice of you to invite
me.
Mrs. R: Well, nobody should have dinner alone today. Thanksgiving is a time for
families and friends to be together. Is this your first Thanksgiving in the
United States, Kenji?
Kenji: Yes. In fact, I don’t really know much about it.
Peter: Well, ask Robbie. He’ll tell you all about it.
Robbie: Ah, come on. What’s this, a history lesson?
Kenji: No, I’m really interested. Come on, tell me.
Robbie: Well, see, these guys came over from Europe like maybe a thousand
years ago . . .
Mr. R: Not exactly. It was more like four hundred years ago.
Robbie: Oh, yeah, that’s right. Anyway, they made good friends with the Indians,
and they tried planting corn and other stuff together. But it was really
hard growing all that stuff, so when they had the first harvest . . .
Kenji: What’s a “harvest?”
Robbie: You know, when they pick the food after it’s done growing. So after the
first harvest, the Indians and the Pilgrims had a big dinner together to
thank God for their good luck.
Kenji: Wait. Who were the Pilgrims?
Mr. R: They were the first immigrants from Europe.
Mrs. R: And the foods we are eating now are the same kinds of things that they
ate.
Kenji: Oh, so that’s where turkey and corn and squash come from, right?
Robbie: Right!
Kenji: But why is Thanksgiving on November 27th?
Robbie: It’s different every year. But it’s always the fourth Thursday of
November. Right, Dad?
Mr. R: Right. Except that in Canada they celebrate it in October.

4 Taking Notes on Specific Information. page 171. Listen to the conversation again. This
time, take notes in the spaces provided.

PART 3 Focused Listening and Speaking

Getting Meaning from Context


2 Using Context Clues. page 174. Listen to these five conversations about celebrations and
holidays.
1. Listen to each conversation. Then listen to the question.
2. Stop the tape after the question and circle the letter of the best answer.
3. In the Clues column, write the words that helped you choose your answer.
4. Start the tape again. Listen to the next part of the conversation to hear the correct
answer.

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Conversation 1
Man 1: And now, I’d like to present this gold watch to Mr. William Kim to thank
him for 35 years of dedicated service to our company. Mr. Kim!
Man 2: Thank you, Mr. President. All I can say is, it’s been a pleasure working with
you all these years.
Man 1: What are you going to do with your time from now on?
Man 2: I’m going to play a lot of golf and visit my grandchildren.

Question 1: What is the man celebrating?


Man 2: I’ll miss all of you, but I’m going to enjoy my retirement.

Conversation 2
Man: I think there are some more kids at the door. It’s pretty late, dear. Do we
have any more candy?
Woman: Of course we do.
Kids: Trick or treat!
Woman: Well, what have we here? A monster, a ghost, and who are you?
Boy: I’m a robot!
Woman: Well, here you are.
Kids: Thank you.

Question 2: What American holiday is this?


Woman: We gave away more candy this Halloween than last year.

Conversation 3
Woman: You’re looking younger and healthier every year.
Man: Why, thank you. But we both know it’s not true. Look at all those
candles on my cake. I don’t think I can blow them all out.
Woman: Sure you can. Oh, before I forget, here’s a gift from Bob and Gail.

Question 3: What are they celebrating?


Man: Did they really remember my birthday?

Conversation 4
Woman: So did you get any nice presents yesterday?
Man: Yeah, I got a great mystery book. How about you?
Woman: I got a tennis racket and a new watch. Did you give your parents
anything special?
Man: I got them tickets to a concert.
Woman: I’m sure they liked that. By the way, I just heard about a great party for
New Year’s Eve. D’ya want to go?

Question 4: What holiday did the speakers just celebrate?


Man: Sure. Hey, do you want some Christmas cookies my mom made? They’re
really good.

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Conversation 5
A: What was she wearing?
B: It was a lovely white dress. She looked beautiful.
A: Was the ceremony at the church?
B: Not, it was at the groom’s home. There were only thirty people there.
A: Where are they going to live?
B: They just bought a new house. They’re moving in after their honeymoon.

Question 5: What are the speakers talking about?


A: I really wanted to go to their wedding, but I couldn’t.

PART 4 Listening and Speaking in the Real World

Planning a Birthday Party


2 Listening for Main Ideas. page 177. Ming’s friends are planning a surprise birthday party
for her. Listen to their conversation. Are they planning to do the same things that are on your
list in Activity 1? What are they planning that’s not on your list?
Kenji: Okay. Here’s the guest list. Who wants to invite all these people? How about
you, Peter?
Peter: I’ll do that if you clean up the apartment first, Kenji.
Kenji: What?! Cleaning is a woman’s job. Right, Jennifer?
Jennifer: Not this woman’s! Anyway, I promised to bake the cake and buy the
decorations. That’s enough, I think.
Kenji: Okay. I’ll do the cleaning then.
Peter: All right. What else do we have to do?
Kenji: What are we going to drink?
Peter: Let’s get Jack to buy the beer and soft drinks.
Jennifer: So, what time should everyone come, Peter?
Peter: If everyone arrives by eight, I can bring Ming here at eight-thirty. She is
going to be so surprised!

3 Taking Notes on Specific Information. page 177. Listen again. What is each person going
to do to prepare for the party? Write each job next to the name of the person who agrees to
do it.

Chapter 11 Science and Technology

PART 1 Listening to Conversations

Listen
3 Listening for Main Ideas. page 181. Ming is talking to her father about computers.
1. Close your book as you listen to the conversation. Listen for the answers to these
questions.

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Ming: Dad, my computer broke down again. I think I need a new one.
Dad: A new one? You’ve only had this one for three years.
Ming: Yeah, I know. But it’s out of date already. I need a faster one with more
memory.
Dad: You and your electronic toys . . .
Ming: It’s not a toy, Dad. I need a computer for my schoolwork. I use it every day
for research, for writing, for . . .
Dad: . . . for meeting guys online . . .
Ming: Nooo, I don’t do that, don’t worry. Anyway, I was thinking . . . how about a
laptop? For Christmas, maybe?
Dad: Why a laptop?
Ming: Because I can take it to class to take notes, take it to the library . . . A lot of
students have them. Believe me, it would make my life so much easier.
Dad: I don’t get it. When I was in college, I did just fine with a notebook and a
pen.
Ming: I know, I know. And you typed your papers on a typewriter.
Dad: That’s right. No software, no hardware, nothing to plug in.
Ming: Okay, then here’s another reason you should get me a computer. If you get
me a new one, you can take my old one. Then I’ll teach you and Mom how
to use e-mail. And then we can talk online every day.
Dad: Hmm. You think you can teach an old dog new tricks?
Ming: Sure I can. Even you!

Stress
4 Listening for Stressed Words. page 182. Listen to the conversation again.
1. Some of the stressed words are missing. During each pause, repeat the phrase or
sentence. Then fill in the blanks with words from the list.

Pronunciation: The American /t/


6 Listening for the American /t/. page 184. Listen and repeat the following examples
from the conversation.
See student text.

PART 2 Recalling Main Ideas

Listen
3 Taking Notes on Main Ideas. page 187. Listen to the speech Take notes in the space
provided. Focus on the good points, the bad points, and the future of electric cars.

Hi. My name is Dave Escobar, and my neighbors think I’m crazy. In fact, my friends
think so too. I just bought a car for $20,000 that can’t go very fast or very far or seat
more than two people. It’s not fancy; no air conditioning or anything like that. Maybe
you guessed it: I’ve bought an electric car. And you know what? I really love it.

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First of all, I feel good about not using any gas and not polluting the air. You
know, here in California half the air pollution is caused by cars. Gasoline-powered
cars. We have to do something about that. Actually, Californians are already doing
something. A new law says that by 2003, 10% of cars sold here must be electric.
That may not sound like much, but it’s a start.
Sure, my electric car isn’t as convenient as my old one. For one thing, the
battery runs out after about 60 miles—for me, that’s about every three days. So that
means I have to recharge it often. And I can’t just go to any gas station like I used
to. I have to find a special recharging station and leave the car there for several
hours. And as I said, it’s not the fastest car I’ve ever had. Its top speed is only about
65 miles per hour—which is okay because I only drive it around the city.
One good thing, though. My electric car is quieter than gas-powered cars. So it’s
cutting down on noise pollution too. Oh, and another advantage. When traffic is
heavy, I can use the special “car pool lanes” on the freeway even if I’m driving
alone.
All in all, I think electric cars are the wave of the future. I hope in a few years
we’ll have improved batteries, more recharge stations, and maybe even special
parking spaces for people who drive electric cars. Then the number of people who’ll
buy them will increase and for sure, the price will come down. And then we’ll see if
my friends and neighbors still think I’m crazy.

5 Listening for Specific Information. page 187. Look at the outline while you listen again.
Make changes or fill in missing information.

PART 3 Focused Listening and Speaking

Getting Meaning from Context


2 Using Context Clues. page 189. Listen to six conversations about problems with machines.
Decide what kinds of machines the people are talking about.
1. Listen to each conversation.
2. Stop the tape after each conversation.
3. Circle the letter of the machine that the people are discussing.
4. In the Clues column, write the words that helped you choose your answer.

Conversation 1
A: Why is it still so hot in here? It’s been going for 30 minutes!
B: I know. I’ve set it for 75 Fahrenheit but it turns off at 80.
A: Hmm. Let me see. The thermostat must be broken.

Conversation 2
A: Has anyone called?
B: Nope. No messages.
A: Are you sure? The light is blinking. Oh no! Look . . .
B: Oh! I see. The tape is full, so no new messages got recorded. Let me
rewind it.

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Conversation 3
A: I don’t understand it: I’ve bought a new battery, I’ve bought a new starter, and
I’ve had the engine checked. No mechanic can find anything wrong with it.
B: Maybe there’s nothing wrong with it.
A: Of course there is. I’m telling you, it won’t start. It happens at least two, three
times a month. I turn the key, and it just won’t start.

Conversation 4
A: I’ve paid $200 for this thing, and I can’t have a clear conversation with
anybody. There is so much noise, I can only hear every other sentence.
B: Maybe you’re using it outside your calling area.
A: No. I only use it right here in the city. And it’s noisy everywhere: in the car,
on the street, inside buildings . . .
B: Why don’t you change to another mobile company with better satellite
service?

Conversation 5
A: There’s a black line in the middle of the paper every time I receive a page.
B: Only when you receive or also when you send?
A: Both. It must be my machine. My customers are complaining.
B: Are you using cheap paper?
A: No, I don’t think that’s it.
B: Have you tried cleaning the inside? Sometimes the roller gets dirty.
A: Yeah, maybe that’s it. What should I use?
B: Just a little alcohol on a clean cloth.

Conversation 6
A: What happened?
B: The screen just went blank. I think I’ve lost all my data.
A: Haven’t you been saving your work? I told you to save everything frequently,
at least every ten minutes.
B: I know, I know. How could this happen?
A: I think your hard drive just crashed. Or maybe it’s just frozen for a few
minutes. Let’s turn it off and back on again and see.

PART 4 Listening and Speaking in the Real World

Technology
2 Following Instructions. page 190. Listen to Jennifer explain how to set a VCR clock. Look
at the picture of the VCR panel.
1. Follow the eight steps in Jennifer’s instructions.
2. Write the number of each step over the button that Peter should push.
Jennifer: Peter, you’ve had this VCR for two months and you still haven’t set the
clock on it?
Peter: Yeah, I know . . . I hate reading instruction manuals.
Jennifer: Come on, it’s so easy. Look. It says here that first you have to press the
Clock Set button.

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Peter: Uh . . . Clock Set. Oh, I see it, right here on the left.
Jennifer: Yeah, at the bottom left.
Peter: How’s that?
Jennifer: Good. Next we’ve got to set the day of the week.
Peter: Well, today’s Friday. How do I make it say Friday?
Jennifer: Press the key for the day of the week.
Peter: So Friday is number six, so let’s press six.
Jennifer: Fine.
Peter: But why is Friday flashing on and off?
Jennifer: It’s not really set yet. You have to press the Enter key.
Peter: Oh, OK. So that’s, um . . .
Jennifer: . . . under the numbered keys on the bottom.
Peter: Got it! You know I can’t read these very easily without my glasses.
Jennifer: Uh huh. So now what?
Peter: I guess it’s time to set the time.
Jennifer: You got it.
Peter: My watch says it’s 7:29, so I press the seven, and then . . .
Jennifer: Not so fast. First you need to press the AM/PM button for the correct
half of the day.
Peter: Wait, I’m lost. Can you say that again?
Jennifer: Find the AM/PM button and push it.
Peter: Oh, I see. Here it is. P . . . M . . . Cool. Now I suppose I have to hit Enter
again.
Jennifer: Not yet, actually. First you input the time.
Peter: Fine. I’ve got 7:30 exactly, so I’ll hit seven . . . .three . . . and zero.
Jennifer: Good. Now don’t forget to hit Enter again.
Peter: Entered! Wow. My VCR actually says Friday, 7:30 P.M., and I did it
myself!
Jennifer: Give me a break. I should tell your math professor about this.
Peter: Don’t even think about it!

Chapter 12 The Global Consumer

PART 1 Listening to Conversations

Listen
3 Listening for Main Ideas. page 196. Ming has just returned from Hong Kong.
1. Close your book as you listen to the conversation. Listen for the answers to these
questions.
Jennifer: Ming, I love this scarf. Thanks so much.
Ming: I’m glad you like it. I had so much fun picking it out for you. Shopping
is great in Hong Kong.
Jennifer: I hear you can find really good bargains there.
Ming: Yeah, the prices are great. Especially clothes and electronics—they’re so
reasonable.
Jennifer: Hey, is it true that you can bargain with the shop clerks?

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Ming: In some places, yes. But I wasn’t very good at it. I felt shy ’cause, you
know, I’m not used to bargaining in the States.
Jennifer: I know what you mean. So, what kind of things did you buy?
Ming: Hmm. Let’s see. A suit, a digital camera, and some gifts. Oh, and a
sweater. Sweaters were on sale everywhere because it was the end of the
season.
Jennifer: Hey, speaking of sales, do you want to go to the mall with me this
afternoon?
Ming: Sure, but I can only go window-shopping.
Jennifer: Oh-oh. Did you max out your credit card again?
Ming: Almost. I definitely can’t afford to charge one more thing!

Stress
4 Listening for Stressed Words. page 196. Listen to the conversation again.
1. Some of the stressed words are missing. During each pause, repeat the phrase or
sentence. Then fill in the blanks with words from the list.

Reductions
5 Comparing Long and Reduced Forms. page 197. Listen to the following sentences from
the conversation. They contain reduced forms. Repeat them after the speaker.
See student text.

6 Listening for Reductions. page 198. Listen to the following conversations. You’ll hear the
reduced forms of some words.
1. Repeat each sentence during the pause. Then write the long form of the sentence on
the line.
Customer: I wanna pay for this shirt.
Clerk: Okay, ya kin pay cash or charge it.
Customer: How ’bout a check ’cuz I don’t have any cash or credit cards.
Clerk: What kind o’ check are ya gonna use? Travelers’ checks?
Customer: No, I’m usin’ personal checks.
Clerk: That’s fine if ya kin show me an ID.
Customer: Sure, I have a passport ’n’ a driver’s license.
Clerk: Just show me one o’ them. Your total is gonna be $35.99.

PART 2 Recalling Main Ideas

Listen
3 Taking Notes on Main Ideas. page 201. Listen to the radio show about buying a used car.
Take notes in the space provided. Focus on the advice for used-car buyers.
Host: I’m happy to have as my guest today, Steve Lewis, who’s known as “Mr. Car.”
Good morning, Steve.
Steve: Good morning. Good to be here.
Host: Now, Steve, why would anyone want to buy a used car?

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Steve: Well, buying a used car can be risky, but if you’re careful, you can save a lot of
money. That’s the main reason. A used car is simply cheaper to buy and cheaper
to insure than a new one.
Host: Good point. Well, where do we start?
Steve: First, before looking for a used car, you should decide on the kind, size, and age
of the car you want. Small cars with small engines will save you hundreds of
dollars a year on gas. Specialty cars, like sports cars or convertibles, will cost
more to buy and repair.
Host: Yeah, like my sister’s Porsche. Now, where’s the best place to find a used car?
Steve: Well, one place to start is a car dealer. Both new car dealers and used car dealers
sell used cars. You might pay a little more at a new car dealer, but the quality of
the cars is usually higher. And a dealer usually gives some kind of a warranty.
Host: That’s true. Of course you might also buy a used car even cheaper from a private
owner. Private owners usually advertise their cars in a local newspaper.
Steve: That’s right.
Host: But there are some risks, aren’t there?
Steve: Sure. Remember, a private owner is not going to give you a warranty or guarantee
to repair or replace the car. So it’s important to find out about any possible
problems before you buy the car. And you’ll probably have to pay for the car in
cash.
Host: So, what kind of questions should we ask a private seller, Steve?
Steve: Well, first, is the car registered? Second, has the car ever been in an accident?
That’s very important. And third, why is he or she selling the car?
Host: Right. Now, how do we know that the seller is honest? I mean, how can we avoid
making the mistake of buying a car with serious problems?
Steve: Well, you can never be 100% sure. But before you decide to buy, test-drive the
car. Then show the car to a reliable mechanic. Have the mechanic check the
engine, the brakes, and other important parts.
Host: Great advice, Steve. Thanks so much, “Mr. Car,” for coming on the show.
Steve: My pleasure.

5 Listening for Specific Information. page 201. Listen again while looking at the outline.
Make changes or fill in the missing information.

PART 3 Focused Listening and Speaking

Getting Meaning from Context


2 Using Context Clues. page 203. You are going to hear six conversations about customer
complaints.
1. Listen to each conversation. Then listen to the question.
2. Stop the tape after each question and circle the letter of the best answer.
3. In the Clues column, write the words that helped you choose your answer.
4. Start the tape again. Listen to the next part of the conversation to hear the correct
answer.

Conversation 1
Woman: Hi. I just bought this here a week ago and it’s already stopped working.
Man: Oh? Was it running when you bought it?
Woman: Yes, although it was always a few minutes slow.

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Man: Did you check the battery?


Woman: Yes, I put in a new one, just to be sure.
Man: OK. Let me see your receipt.

Question 1: What’s the woman returning?


Man: All right, we’ll give you a new watch.

Conversation 2
Man: I just got my bill for this month and it’s absolutely ridiculous . . .
Woman: Calm down, sir, and tell me what the problem is.
Man: How can I calm down when you’re asking me to pay $350? I don’t even
know anybody in Brazil or Washington, D.C., or . . .
Woman: Are you saying you didn’t make those calls?
Man: That’s right. I want you to take these charges off my bill.
Woman: Tell me exactly which ones.
Man: The ones on March 15th, 21st, and 22nd. Oh, and this one to London on
the 3rd.
Woman: Well, sir, I’m going to fill out a form about your complaint. Then we
will investigate these calls. A representative will call you about the
results. Until then, you’re responsible for the other charges, which come
to, uh . . . $79.

Question 2: What is the man upset about?


Man: This was the biggest telephone bill I’ve ever received!

Conversation 3
Man: Yuk, I can’t drink this. It smells sour!
Woman: Well, pour it out.
Man: I’m not going to pour it out; I’m going to take it right back to the store.
Woman: Do you think they’ll take it back?
Man: Sure they will. Look at the date on the carton: September 25th. And
today is only the 20th. It’s not supposed to be spoiled yet!

Question 3: What does the man want to return?


Man: Where did you get this milk anyway?

Conversation 4
Woman 1: I’m really unhappy about this. I wanted the back a little shorter.
Woman 2: Jackie, why didn’t you tell him?
Woman 1: Well, I tried to, but he didn’t really listen. I think he doesn’t like
customers to tell him what to do.
Woman 2: But it’s your looks and your money! I think you should go back and ask
him to cut it again.
Woman 1: OK. But will you come with me?

Question 4: Where will the women go?


Woman 2: Sure I’ll go with you. I know how to talk to hairdressers.

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Conversation 5
Woman: I want a refund, not an exchange.
Man: I’m sorry, we don’t give refunds without a receipt. It says so right there
on the sign.
Woman: I know, but how am I supposed to have a receipt if it was a gift?
Man: Again, I’m really sorry, but that’s our store policy. Perhaps we can help
you find something else in the store . . .
Woman: Oh, this is really frustrating . . .

Question 5: What will the customer probably do next?


Woman: OK. I’ll just exchange this for some towels.

Conversation 6
Woman: Hi. I’m here to pick up my TV set. Here’s my receipt.
Man: Here you are. It’s all fixed. It came to $120.
Woman: $120? But it’s still under warranty. It’s less than two years old.
Man: You’re right. The parts are under warranty; so we’re not charging you for
any parts.

Question 6: What is the $120 for?


Man: The $120 is just for labor. The repair work took three hours.

PART 4 Listening and Speaking in the Real World

Shopping Strategies
1 Calling about Advertisements. page 206. Peter and Kenji want to buy a refrigerator, a TV,
a desk, and a bicycle. They are calling people who advertised in the newspaper.
1. Before you listen, read the following advertisements.
2. Compare the three ads for each item. How are they different?
3. Listen to the phone conversations and match them to the correct ad. Circle a, b, or c.

Conversation 1
A: Hello.
Kenji: Yes, I’m calling about the refrigerator for sale.
A: Uh-huh. What would you like to know?
Kenji: First, how big is it?
A: I’m not sure exactly. . . . It’s a normal apartment-sized refrigerator, you
know.
Kenji: I see. Does it have a separate ice maker?
A: Yes, it does.
Kenji: Oh. How old is it?
A: We bought it about four years ago, and it was a couple of years old at that
time.
Kenji: And it’s still working okay?
A: Oh, yeah. It works fine.
Kenji: Can you go any lower than $200?
A: Come on. It’s already dirt cheap!

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Conversation 2
A: Hello.
Peter: Do you still have your bike for sale?
A: Yes. Which bike were you interested in?
Peter: The Schwinn mountain bike.
A: Oh, yeah, we still have it. It needs new tires, but otherwise it’s in perfect
shape.
Peter: How much do you want for it?
A: $150. That’s half of what I paid for it.

Conversation 3
A: Hello.
Kenji: Hi. I saw an ad in the paper for your TV. Is it still for sale?
A: Well, someone left a deposit on it yesterday, but I’m not sure he’s going to
buy it. He’s going to tell me tonight.
Kenji: Could you tell me a little about it?
A: Yeah. It’s a brand new Panasonic with remote control; the picture’s really
sharp.
Kenji: Is it under warranty?
A: Sure is. The guarantee covers parts and service for eighteen months.
Kenji: Well, that sounds great. Could you call me tomorrow if the other guy
doesn’t buy it?
A: Sure. Give me your number.

Conversation 4
A: Hello.
Peter: Hi. Could you tell me a little about the desk you’re selling?
A: Uh, it’s a six-foot metal office desk with two filing drawers.
Peter: Can you lock the drawers?
A: Yeah, but I’ve lost the key. It’s still a really great deal for only $75.
Peter: Okay. I’ll come over Saturday to see it then.

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