L4-SQE-FOR-141(1)

Work Group Supervisor Roles and Accountabilities

Background
The Office of the National Rail Safety Regulator (ONRSR) conducted an inspection between
Richmond and South Yarra between 10th and 11th of January 2019. Focus was placed on the
role of the Work Group Supervisor (WGS), management of Road Rail Vehicles (RRVs) and
Fatigue Risk Management.
This safety bulletin provides emphasis on the WGS portion of the ONRSR inspection.

ONRSR Inspection Findings

During the inspection the ONRSR team spoke to WGSs at various locations to verify that
they were conducting their roles and accountabilities in accordance with “Planning Work Site
Protection in the Rail Corridor” procedure L1-SQE-PRO-054 (Version 6).
Whilst WGS roles and accountabilities are clearly defined within MTM’s procedure several
areas of non-compliance were found:
 Person(s) performing the role of WGS in respect of Railway Operations did not have
the necessary tools to check and validate rail safety worker competencies
 Person(s) performing the role of WGS in respect of Railway Operations did not have
the necessary tools to validate the network acceptance status of RRVs
 Person(s) performing the role of WGS in respect of Railway Operations were not
trained and inducted, and have an understanding of their work roles and
responsibilities in accordance with L1-SQE-PRO-054 (version 6)

Response to the ONRSR Inspection Findings

As a response to the ONRSR findings, MTM are conducting WGS toolbox meetings to
persons performing the role of WGS. The WGS toolbox meetings will be progressively rolled
out and attendance is mandatory.
If you have not attended or require attendance for your staff at the WGS toolbox meeting,
contact one of the following individuals:
 Glenn Turnbull (glenn.turnbull@metrotrains.com.au) | Level Crossing Projects
 Simon Elliott (simon.elliott1@metrotrains.com.au) | Rail Projects Victoria Program
 Christian Beasley (christian.beasley@metrotrains.com.au) | Franchisee Projects
 Nadine De Lile (Nadine.DeLile@metrotrains.com.au) | Infrastructure

REFERENCE ISSUE DATE CONTACT

PRJ-BUL-05-2019v2 07/03/2019 Joseph Le,
joseph.le@metrotrains.com.au
 L4-SQE-FOR-141(1)
Immediate Actions

Prior to performing the role of WGS in respect of Railway Operations, the following
must be satisfied

 Attendance at the WGS toolbox

 where WGS are supervising contractors the RIW App must be installed and its use
understood, to check rail safety workers competencies
 Where track machines/vehicles are involved, install PlantGUARD App and
understand its use to check plant registration

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There will be a one (1) month rollout period for the WGS Toolbox. After 6 April 2019,
you cannot perform WGS duties if the above areas cannot be satisfied.

In the meantime (until 6th April 2019), it is essential that all WGS understand their Roles
and Accountabilities set out under L1-SQE-PRO-054 (version 6) and have access to
alternative tools to check plant registration and rail safety workers competencies.

Authorised by
Tim Maher
Executive Director | Safety, Environment and Risk

REFERENCE ISSUE DATE CONTACT

PRJ-BUL-05-2019v2 07/03/2019 Joseph Le,
joseph.le@metrotrains.com.au
 L4-SQE-FOR-141(1)
The Responsible Manager is to determine the following:
Which areas in MTM are to be notified of this alert?
Check Code Division/Department
MTM Entire MTM Network
CHE Engineering / Chief Engineer
HMR People & Performance
INF Infrastructure Delivery
ELN Electrical Networks
OCS Operational Control Systems
SIG Signals & OCS
STF Structures & Facilities
TRK Track Delivery
OPS Operations
TSD Train Service Delivery
SWS Safeworking / Signalling
NOS Network Operations
SER Metrol
Customer Experience
STO Stations Customer Experience
AOS Authorised Officers
PRJ Projects & Planning
ROS Rolling Stock
SQE Safety, Environment & Risk
Other (e.g. Other Divisions/Departments or people not listed):

Which contractors should be notified of this alert?

Note: This is undertaken by MetroSafe through the Avetta portal. All contractors/third parties have previously been
tagged into their relevant MTM areas.
Check Division/Department
All MTM Contractors and Third Parties
Corporate
Infrastructure
Projects
Rolling Stock
Operations

How should this alert be distributed and/or acknowledged?

Note: This section may be amended by the Division dependent on best method of distribution
Check Division/Department
Issued via email
Placed on Noticeboards
Placed in staff pigeon holes / letterboxes
Delivered during toolbox discussions
Employees to acknowledge receipt
L4-SQE-FOR-070 Alert Register
Toolbox Attendance Records
Weekly Operational Notice (WON)
Other (specify):

REFERENCE ISSUE DATE CONTACT

PRJ-BUL-05-2019v2 07/03/2019 Joseph Le,
joseph.le@metrotrains.com.au