9

Technology and
Livelihood Education
(Computer Hardware Servicing)
Quarter 3 – Module 2: Types of
Computer System Errors
Technology and Livelihood Education – Grade 9
Alternative Delivery Mode
Quarter 3 – Module 2: Types of Computer System Errors
First Edition, 2020

Republic Act 8293, section 176 states that: No copyright shall subsist in any work of
the Government of the Philippines. However, prior approval of the government agency or office
wherein the work is created shall be necessary for exploitation of such work for profit. Such
agency or office may, among other things, impose as a condition the payment of royalties.

Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand names,
trademarks, etc.) included in this module are owned by their respective copyright holders.
Every effort has been exerted to locate and seek permission to use these materials from their
respective copyright owners. The publisher and authors do not represent nor claim ownership
over them.

Published by the Department of Education

Secretary: Leonor Magtolis Briones
Undersecretary: Diosdado M. San Antonio

JUNIOR HS MODULE DEVELOPMENT TEAM

Author : Edrina A. Singian

Co-Author - Content Editor : Filipinas J. Bedruz
Co-Author - Language Reviewer : May S. Flores
Co-Author - Illustrator : Edrina A. Singian
Co-Author - Layout Artist : Edrina A. Singian

DIVISION MANAGEMENT TEAM:

Schools Division Superintendent
OIC- Asst. Schools Division Superintendent
Chief Education Supervisor, CID
Education Program Supervisor, LRMDS
Education Program Supervisor, AP/ADM
Education Program Supervisor, Learning Area
Project Development Officer II, LRMDS
Division Librarian II, LRMDS
: Romeo M. Alip, PhD, CESO V
: William Roderick R. Fallorin, CESE
: Milagros M. Peñaflor, PhD
: Edgar E. Garcia, MITE
: Romeo M. Layug
: Firstname MI. Lastname
: Joan T. Briz
: Rosita P. Serrano

Printed in the Philippines by Department of Education – Schools Division of Bataan

Office Address: Provincial Capitol Compound, Balanga City, Bataan
Telefax: (047) 237-2102
E-mail Address: bataan@deped.gov.ph
 9
Technology and
Livelihood
Education 9
(Computer Hardware Servicing)
Quarter 3 – Module 2: Types of
Computer System Errors
Introductory Message
This Self-Learning Module (SLM) is prepared so that you, our dear learners, can continue
your studies and learn while at home. Activities, questions, directions, exercises, and discussions are
carefully stated for you to understand each lesson.

Each SLM is composed of different parts. Each part shall guide you step-by- step as you
discover and understand the lesson prepared for you.

Pre-tests are provided to measure your prior knowledge on lessons in each SLM. This will tell
you if you need to proceed on completing this module or if you need to ask your facilitator or your
teacher’s assistance for better understanding of the lesson. At the end of each module, you need to
answer the post-test to self-check your learning. Answer keys are provided for each activity and test.
We trust that you will be honest in using these.

In addition to the material in the main text, Notes to the Teacher are also provided to our
facilitators and parents for strategies and reminders on how they can best help you on your home-based
learning.

Please use this module with care. Do not put unnecessary marks on any part of this SLM. Use a
separate sheet of paper in answering the exercises and tests. And read the instructions carefully before
performing each task.

If you have any questions in using this SLM or any difficulty in answering the tasks in this
module, do not hesitate to consult your teacher or facilitator.

Thank you.
 What I Need to Know

This module was designed and written with you in mind. It is here to help you master the Types of
Computer System Errors in working with computer devices and equipment. The scope of this module
permits it to be used in many different learning situations. The language used recognizes the diverse
vocabulary level of students. The lessons are arranged to follow the standard sequence of the course. But
the order in which you read them can be changed to correspond with the textbook you are now using.

The set of modules was designed and written to help you be familiar with the different concept and
develop the different skills required in the specialization Computer Hardware Servicing. This module
particularly focuses on how to plan and prepare for diagnosis of computer systems errors.

After going through this module, you are expected to plan and prepare for diagnosis of computer
system errors (TLE_ICTCS9DT-IIIa-g-1).

1. Identify and describe the different types of computer systems errors; and,

2. Identify the different types of operating system (OS) errors.

1
Q3_TLE(CHS)9_ Module 2
 What I Know

Read each item carefully. Choose the letter of the correct answer. Write your answers on a separate sheet
of paper.
1. This occurs even if you try to disconnect the computer from the internet. This is called the
aftershock virus, which will proceed running even if there is no internet connection.
a. Lots of popup windows appear
b. Lots of hardware installation windows appear
c. Application causes system to restart
2. When the operating system loads, a loading sound can be heard, but suddenly stops. No sound will
be heard when you try to play an audio file.
a. Sound on/off error
b. Safe mode doesn’t work
c. Does not boot
3. A program takes the whole screen when opened, like for example a game and/or a program
application. It will cause a system restart when it is closed.
a. Lots of popup windows appear
b. Lots of hardware installation windows appear
c. Application causes system to restart
4. All that appears in the screen is a list of files in Command prompt style when you try to go to safe
mode.
a. Sound on/off error
b. Safe mode doesn’t work
c. Does not boot
5. When you open the computer, nothing shows up in the screen and the LED indicator of the
monitor is flashing in yellow color.
a. No video output
b. Keyboard / mouse system restart
c. Does not boot
6. These are caused by problems in the browsers when trying to access a website. These happen
because of misplaced web pages in the server of the website itself, or may be due to connection
problems.
a. Application errors
b. Browser status codes
c. Device manager errors

2
Q3_TLE(CHS)9_ Module 2
7. These are characterized by short beep sounds from the tiny internal speaker of your motherboard.
These errors happen when you press the power button to turn on the computer.
a. POST code errors
b. System errors
c. Runtime errors
8. These errors are due to corrupted hardware, especially RAM module malfunction and bad sectors
on hard disks. They can be hard to resolve at times.
a. Application errors
b. Stop errors
c. Device manager errors
9. These errors cause the application to shut down. These may cause an unstable or unresponsive
system, leaving no possible option but to click the RESET button.
a. POST code errors
b. System errors
c. Runtime errors
10. These are caused by applications while they are running. These are commonly due to glitches in
the program code itself. The solution for these errors is to update the program to its latest version.
a. Application errors
b. Stop errors
c. Device manager errors

Check your answer using the key to corrections.

Were you able to get all the correct answers? If yes, then that means you already know much
about our topic in this module.

If not, it is alright. Because that means you will learn something new from this module.

3
Q3_TLE(CHS)9_ Module 2
 Lesson
Types of Computer System
1 Errors
There are several computer system errors from the time you open up the computer until the time you
reach the stand by window. Once you get to view the standby window, that means the boot process
has no error.

In this module, you will learn all about Computer System Errors and how to solve them.

What’s In

Before we proceed to our topic, let us look back at the previous lesson. This will test if you remember
what you learned about the lesson you have finished.

Activity 1: What Am I

Identify the following. Write AS for anti-static device, PS for power surge protectors and PE for
personal equipment. Write your answer on a separate sheet of paper.

1. 2. 3. 4. 5.

Check your answers from the key to correction. Did you get
them all correct? Great job!

Notes to the Teacher

This module will help guide the students in becoming familiar with Personal Protective Equipment and its
importance in ensuring safety while working with computers.

4
Q3_TLE(CHS)9_ Module 2
 What’s New

Activity 2: Unscramble Us
Unscramble the set of letters below to form words related to the lesson.

STEMYS TOPOUU RORRE

GLOADNI CLATIPPAION
TRIMUNE WEBSORR OCED
VICEDE NAMAREG

Check your answer using the key to corrections.

Were you able to decode all of them? Well done! Let us now proceed to our discussion.

What is It

Here are the different computer system errors you may encounter.

1. No video output

When you open the computer, nothing shows up in the screen and the LED indicator of the monitor is
flashing in yellow color.

2. No video output

When you open the computer, nothing shows up in the screen and the LED indicator of the monitor is in
steady orange color.

3. Does not Boot

When you turn on the computer, it will show the processor brand and/or the motherboard brand but
suddenly stops. Usually, this type of error results to repeated system restart.

5
Q3_TLE(CHS)9_ Module 2
4. Never Ending Loading of Operating system

The computer starts, then boots. But, when the operating system loads, it suddenly stops and waiting
for it to load may take you a lifetime.

5. Lots of popup windows showing on standby mode

This also occurs even if you try to disconnect the computer from the internet. This is called the
aftershock virus, which will proceed running even if there is no internet connection.

6. A Lot of hardware installation windows appear

This occurs even if you try to install the hardware. It will happen again when you restart the computer.

7. Safe mode doesn't work

All that appears in the screen is a list of files in Command prompt style when you try to go to safe
mode.

8. Keyboard and mouse system restart

This will occur only in standby mode. The system will automatically restart when you move the mouse
or encode something. The worst part of it is that it will delete a file randomly.

9. Sound on/off error

When the operating system loads, a loading sound can be heard, but suddenly stops. No sound will be
heard when you try to play an audio file.

10. Application causes system to restart

Same as the mouse error, a program takes the whole screen when opened, like for example a game
and/or a program application. It will cause a system restart when it is closed.

6
Q3_TLE(CHS)9_ Module 2
Apart from these, computers can also undergo different Operating System (OS) errors. OS errors can
be classified into various categories, such as:

1. System errors

System errors are quite dangerous types of errors that can be present on a computer. These errors are
caused by computer hardware component malfunction, operating system module corruption, and the
like.

2. Runtime errors

Runtime errors are caused by corruption or malfunction of computer system files or software. Most
runtime errors cause the application to shut down. However, more serious runtime errors may cause
an unstable or unresponsive system, leaving no possible option but to click the RESET button.

3. Stop errors

Stop errors are due to corrupted hardware, especially RAM module malfunction and bad sectors on
hard disks. Stop errors can be hard to resolve at times.

4. Device Manager Errors

Device Manager errors are commonly caused by malfunctioning hardware components or corrupted
driver files. In case of the latter cause, the solution is simply by reinstalling or updating the drivers.
However, for the former cause, the solution can often be by hardware component replacement.

5. POST code errors

POST code errors are due to malfunctioning hardware components. These are characterized by short
beep sounds from the tiny internal speaker of your motherboard. POST code errors happen when you
press the power button to turn on the computer.

6. Application errors

Application errors can happen at any point of time. These are caused by applications while they are
running. These are commonly due to glitches in the program code itself. The solution for these errors
is to update the program to its latest version.

7. Browser Status Codes

Browser Status codes are caused by problems in the browsers when trying to access a website. These
happen because of misplaced web pages in the server of the website itself, or may be due to connection
problems.

7
Q3_TLE(CHS)9_ Module 2
 What’s More

To check what you have learned from the discussion, answer the following activity.

Activity 3: Let’s make a Match

I. Match the description of computer system error in Column A with the possible problem in Column
B. Choose only the letter of the correct answer. Write your answer on a separate sheet of paper.

Column A Column B
1. Nothing shows up in the screen and the LED A. Does not boot
indicator of the monitor is flashing in
yellow color.
2. Nothing shows up in the screen and the B. No video output
LED indicator of the monitor is in steady orange color.

3. It will show the processor brand and/or the C. Safe mode doesn't work
motherboard brand but suddenly stops.
4. When the operating system loads, it suddenly stops D. Many hardware installation windows
and waiting for it to load may appear
take you a lifetime.
5. This is called the aftershock virus, which E. Many popup windows show on
will proceed running even if there is no internet standby mode
connection.
6. This occurs even if you try to install the F. Sound off/on error
hardware.
7. All that appears in the screen is a list of files in G. Application causes system to restart
Command prompt style.
8. The system will automatically restart when you move H. Keyboard and mouse system restart
the mouse or encode something.
9. No sound will be heard when you try to play I. Never Ending Loading of
an audio file. Operating system
10. A program takes the whole screen when opened,
like for example a game and/or a
program application.

8
Q3_TLE(CHS)9_ Module 2
II. Match the description of OS errors in Column A with the problem in Column B. Choose only the
letter of the correct answer. Write your answer on a separate sheet of paper.

Column A Column B
1. These are quite dangerous types of errors that can be present A. Stop errors
on a computer.
2. These may cause an unstable or unresponsive system, B. System errors
leaving no possible option but to click the
RESET button.
3. These are due to corrupted hardware, especially RAM C. Runtime errors
module malfunction and bad sectors on hard
disks.
4. The solution is simply by reinstalling or updating the drivers. D. POST code errors

5. These are characterized by short beep sounds E. Browser status codes

from the tiny internal speaker of your
motherboard.
6. These are commonly due to glitches in the program code F. Device manager errors
itself.
7. These are caused by problems in the browsers G. Application errors
when trying to access a website.

Check your answer using the key to corrections.

Were you able to match all of them? Very good! Let’s proceed to the next part
of the module.

What I Have Learned

Let us have a summary of what you have learned today.

Activity 4: I FILL You

Fill in the blanks with the appropriate words/phrase. Write your answers on a separate sheet of
paper.

1. The topic of this lesson is all about .

2. I have learned through this lesson that .

3. The terms / ideas I found hard to understand are .

4. I enjoyed learning the terms / ideas about .

5. I am having difficulty with .

9
Q3_TLE(CHS)9_ Module 2
 What I Can Do

Activity 5: Let’s elaborate

Choose two system or OS errors you would like to focus on.

Using other resources such as textbooks or the internet, research the steps to be taken in solving the
system/OS errors you chose.

Assessment

Read each item carefully. Choose the letter of the correct answer. Write your answers on a
separate sheet of paper.
1. This occurs even if you try to install the hardware. It will happen again when you restart the
computer.
a. Lots of popup windows appear
b. Lots of hardware installation windows appear
c. Application causes system to restart
2. When you turn on the computer, it will show the processor brand and/or the motherboard brand but
suddenly stops. Usually, this type of error results to repeated system restart.
a. Sound on/off error
b. Safe mode doesn’t work
c. Does not boot
3. This will occur only in standby mode. The system will automatically restart when you move the
mouse or encode something. The worst part of it is that it will delete a file randomly.
a. No video output
b. Keyboard / mouse system restart
c. Never ending loading of operating system
4. The computer starts, then boots. But, when the operating system loads, it suddenly stops and
waiting for it to load may take you a lifetime.
a. No video output
b. Keyboard / mouse system restart
c. Never ending loading of operating system

10
Q3_TLE(CHS)9_ Module 2
5. When you open the computer, nothing shows up in the screen and the LED indicator of the
monitor is in steady orange color.
a. No video output
b. Keyboard / mouse system restart
c. Does not boot
6. The solution is simply by reinstalling or updating the drivers. However, for other cases, the
solution can often be by hardware component replacement.
a. Application errors
b. Browser status codes
c. Device manager errors
7. These are characterized by short beep sounds from the tiny internal speaker of your motherboard.
These errors happen when you press the power button to turn on the computer.
a. POST code errors
b. System errors
c. Runtime errors
8. These errors are due to corrupted hardware, especially RAM module malfunction and bad sectors
on hard disks. They can be hard to resolve at times.
a. Application errors
b. Stop errors
c. Device manager errors
9. These errors are quite dangerous types of errors that can be present on a computer.
a. POST code errors
b. System errors
c. Runtime errors
10. These are caused by applications while they are running. These are commonly due to glitches in
the program code itself. The solution for these errors is to update the program to its latest version.
a. Application errors
b. Stop errors
c. Device manager errors

Additional Activities

For additional information about our lesson for today, you may go to the following links:
https://www.slideshare.net/espinorachel/types-of-computer-system-error

11
Q3_TLE(CHS)9_ Module 2
Answer Key

12
Q3_TLE(CHS)9_ Module 2
References

Information and Communications Technology: Computer Hardware Servicing, K to 12 Basic

Education Program Learning Materials for Grade 9, 2013, First Edition

https://www.slideshare.net/espinorachel/types-of-computer-system-error

13
Q3_TLE(CHS)9_ Module 2
For inquiries or feedback, please write or call:

Department of Education – Region III,

Schools Division of Bataan - Curriculum Implementation Division
Learning Resources Management and Development Section (LRMDS)

Provincial Capitol Compound, Balanga City, Bataan

Telefax: (047) 237-2102

Email Address: bataan@deped.gov.ph